136 réponses à ce sujet

[samuraix3000]

damn im in the same boat, my cerberus network code didnt work on xbox so i went and entered it on the website only to realize that my xbox gamer tag aint linked to ea-persona! and it won't let me link it afterwards on their stupid website: this new system is bull****! and BIOWARE is a canadian developer and damn EA doesnt even have a 1800 or toll free customer assist number we canuks can reach. EA better make consessions to us xbox owners!

[deltron000]

Yep i've been caught out too. Should have stuck with my instincts and gone with trying to do it in game instead of through the web. I didnt even know I had a previous EA account until i went to link my gamertag. This sucks balls!

[Syrellaris]

I would have to say that not realizing you need to link the EA account to your gamertag of your xbox is your own fault as its clearly printed on the cerberus network card.

[Syrellaris]

commissar_jph wrote...

Goddamnit. Apparently my ea games e-mail is different than the one I have for my X-box Live account...which is the one I registered on here with. At least, that's the only explanation for not getting my Terminus armor. I entered the code (of course, for some reason my account here has no gamertag associated with it and I can't find a way to change that, so I figured, well, this is the e-mail connected to my Live account, so things should work).....and nothing.

I take it I'm screwed out of the Terminus armor because my EA account was registered 4 years ago with a different e-mail than the one I use now (which is the one my Live account is connected to now).

not really. if you go to EA.com and sign  in with the same account you use here on social.bioware.com it will work and you can go into your account options. (its an ea account after all) and select add Xbox Live gamertag registration to link your Xbox Live gamertag to your ea account.

Both your emails can be off. Mine are and mine worked perfectly when I entered them

[Veksi]

I have entered the redeem code and got the armor and the weapon, but when I try to download cerberus network it just says "Can't download items. Please try again later.



Anyone know what's the holdup?

[Aceje]

im sort of in the same boat as the last user.



Entered all my info on the web. EA and Bioware sites both had my gamertag listed correct as was the email and the items showed up ingame.

BUT when i try to download them ... it just says pending till like hell freezes over and download doesnt or wont work (now?).



Any ideas ?

[Erlec]

Syrellaris wrote...

commissar_jph wrote...

Goddamnit. Apparently my ea games e-mail is different than the one I have for my X-box Live account...which is the one I registered on here with. At least, that's the only explanation for not getting my Terminus armor. I entered the code (of course, for some reason my account here has no gamertag associated with it and I can't find a way to change that, so I figured, well, this is the e-mail connected to my Live account, so things should work).....and nothing.

I take it I'm screwed out of the Terminus armor because my EA account was registered 4 years ago with a different e-mail than the one I use now (which is the one my Live account is connected to now).

not really. if you go to EA.com and sign  in with the same account you use here on social.bioware.com it will work and you can go into your account options. (its an ea account after all) and select add Xbox Live gamertag registration to link your Xbox Live gamertag to your ea account.

Both your emails can be off. Mine are and mine worked perfectly when I entered them

That doesn't really work if you've already got a ton of EA games on another e-mail addy though (like me) at least that's what customer support told me

[Aceje]

scratch that ... worked eventually but had to wait around 15 minutes before it started to download.

good luck everyone

[Veksi]

Is the Cerberus down or what is the problem, still cant connect to it. The armor and weapon worked just fine.

[DumplinHead]

Well I entered the code. I only signed up for an EA account when I got Dragon Age. I got my content fine for that. Then I sign back in with the same email, see my XBOX live name linked and use the code but when I rebooting the game there was nothing there. Now the code doesn't work and I am sitting in queue waiting for a rep who most likely will not help me. In this day and age why can't things like this be streamlined.

[samuraix3000]

Syrellaris wrote...

I would have to say that not realizing you need to link the EA account to your gamertag of your xbox is your own fault as its clearly printed on the cerberus network card.

NOWHERE on the card did it mention about linking gamertag or any mention of the "xbox" or gamertag on the cerberus network card, so before you diss someone for incompetence know your facts first fool. the cards and the entire collectors redeem cards and gamestop cards were printed to be the same for xbox to pc use without printing different versions!  

[acico2009]

can anyone tell me how do i change my cerberus network e-mail?