As a general note, these forums are not your best and fastest way to get technical support. If you have an issue that needs attention, posting it on AHQ or tweeting @dragonage will get you more prompt support. These are the official and best channels for receiving help, not the BSN. This has been the standard since the technical support forums were moved from the BSN to AHQ.
Of course, on these pages you can and will still get support from your fellow players who may be able to troubleshoot you a little bit, and it is a good resource for that. But if you are looking for official technical support, you will need to contact the appropriate channels. I know some people don't like using twitter, but it can be a good place to start off a discussion or make our tech support aware of it. I also understand that people don't like going to an unfamiliar site to make posts, but AHQ is the best place for troubleshooting.
Aside from the stigma of AHQ being an unfamiliar site, it also seems like an indirect route to report issues and seek answers. Since the BSN is a gateway to direct access to the actual people who made the game, it stands to reason that it would be the best place to...at the very least, report feedback on issues such as the problems Patch 2 had introduced.
I certainly hope the feedback on the various issues people have been experiencing in this thread is being parsed and forwarded to the appropriate dev team members for analysis.
Personally, I have reported the issues I have been experiencing with Patch 2 on the appropriate threads on AHQ. But somehow, I feel more confident regarding giving feedback when someone from BioWare is active on a given thread.