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It's better to say nothing than to make promises you cannot keep. I imagine that they either knew what they wanted fixed but didn't know how long it'd take and therefore couldn't say anything, or they knew they'd patch something by know but had no idea what would actually make it until very near the deadline. If they had promised to fix something and then changed their minds people would have gone nuts.
Just look at the Internet; whenever a game developer shows something or says something that they, for one reason or another, cannot deliver (perhaps it didn't work properly, etc) the Internet flies into an outrage because promised. Even if the statement was labled with "THIS IS AN EARLY TEST NONE OF THIS MIGHT BE IN THE FINAL GAME".
Also, they weren't silent, there's a whole thread posted shortly after release about them being aware of some issues and that they are listening on people and investigating, etc. Here http://forum.bioware...unity-concerns/ They've been commenting in threads for common bugs (e.g. the banter issue). How is this *not* keeping the community informed?
It seems we have vastly different world views. I for one believe that an informed person is more likely to let go of an issue than a person left in the dark. The frustration of not knowing whats going on is in my book far bigger than the disappointment of hearing that something isn't going to work out.
I think that hiding behind silence is the easy way to go and I don't respect it. I much rather hear the "hard truth" than being oblivious. Cause when informed you can cope and then move on which isn't as certain when left wondering. To me this applies to all things in life.
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