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CERBERUS INFORMATION: Cerberus codes in some PC Collectors Editions may be bad


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#326
mattcusprime

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same.

#327
PennyAnte

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Just want to be on record in this thread as having the same problem too. Entered the code online, got no download. I can get the Terminus gear, the Blood Dragon armor and the CE armor and weapons, but not access to the Cerberus network or a Cerberus download alongside the others on the promo page. In game, it says my code already has been redeemed.

#328
RedVisionaire

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Looks like I'm in the same boat.

Purchased the CE from Amazon (PC), entered the Cerberus code on the redeem feature of the website, now the game doesn't think I have it.

Here's to hoping something can be done to fix this soon - I'd rather not start the game without it.

Modifié par RedVisionaire, 26 janvier 2010 - 07:54 .


#329
SpideyKnight

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Couldn't we curb this problem by making a sticky with the most gigantic font possible that says to register the cerberus card ingame and not on the website as the card says? Won't save any of us, but might save others.

#330
mattcusprime

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RedVisionaire wrote...

Looks like I'm in the same boat.

Purchased the CE from Amazon, entered the Cerberus code on the redeem feature of the website, now the game doesn't think I have it.

Here's to hoping something can be done to fix this soon - I'd rather not start the game without it.


Exactly... I pre-order in order to get it on time and play etc. and now this?  Disappointing.

#331
Brenn86

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SpideyKnight wrote...

Couldn't we curb this problem by making a sticky with the most gigantic font possible that says to register the cerberus card ingame and not on the website as the card says? Won't save any of us, but might save others.


It isn't where you register, its the codes themselves.

#332
Lt. Siul

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SAME HERE, I BOUGHT THE COLLECTORS EDITION AND WHEN I TRIED TO PUT THE CODE IT SAYS IT´S ALREADY BEEN USE!!! HOW IS THAT POSIBLE!! I HOPE BIOWARE CAN HELP US

#333
tom.bleaker

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I have the same stupid problem.

PC CE
Amazon
USA

Cerberus Code = fail


Gods this is annoying.

#334
Richard_Froste

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Well, I'm still not going to actually start playing till this is resolved...are we getting new codes or are you going to fix the ones we already entered?

#335
Nagek

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Same issue here too

#336
deathhawk2

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I am having hte same problem the code is not working

#337
loupdeguerre2

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This is such my luck. I almost never buy the CE of any game, and the one time I'm excited enough about the game to get it, there's an issue with it. Ugh!



But good luck getting this resolved. Soon please!

#338
AnnynRussell

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I have the same problem... I wonder if bioware is even looking at this form... It doesnt feel like it, though

#339
D4rc0n

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Same here, redeemed my Cerberus code on the social site and it's still asking me to redeem a cerberus activation code ingame.



ME2 CE from Amazon.com

#340
Thazak

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In the same situation as well. Activated it on the social site as instructed, but got no download for Normandy crash or Zaeed. In-game, it says that code has been used.

#341
Celadus

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Same issue.



PC-CE edition

Purchased at a Best Buy in Omaha

#342
Lt. Siul

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ITS THE SAME HERE I BOUGHT THE COLLECTORS EDITION TOO AND THE WHEN I PUT THE CODE ITS SAYS ITS ALREADY BEEN USE!! PLEASE BIOWARE OR EA DO SOMETHING PEOPLE ITS GETTING ANGRY

#343
CingKrab

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In the same boat here. Entered the CE Cerberus code on the website, and still asking me to enter the code in game. When I type in the code it says the code has been used already.

#344
EverettCameron

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ME2 CE

Guelph Ontario,

Canada

EB Games (GameStop)


#345
KennyA2

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PC Version

Collector's Edition Retail

Best Buy

WA, USA

Modifié par KennyA2, 26 janvier 2010 - 07:57 .


#346
tacothegreat1945

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I wouldn't be suprised if the datebases which store all the keys got mixed up some how

#347
Mcraniel Dawson

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Yeah,

PC

Retail

CE
 
EA Store

Got a fatal error when entering my Cerberus Network code the first time.  Now it says the code has already been used. 

Modifié par Mcraniel Dawson, 26 janvier 2010 - 08:13 .


#348
KJOhio

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Problems with Cerberus Code. I have ME2 CE from Best Buy. Says the code is already in use :( Cant open a ticker with support either - they don't list ME2 as one of the games yet :( Guess I will have to try tomorrow.

#349
Blacksilvre

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Same here, I entered my cerberus code onto th redeem promo screen and all I got were the collector armor and gun.  I have an extra code for those so I'm confused.  When I go in game, it still asks me for the cerberus code and when I enter it, it says it's been already used.  This is really frustrating.  I'm hoping this will get fixed quickly.

Mass Effect 2 Collector's edition for PC
Bought it at Bestbuy in Chicago IL.


I really hope this would get fixed soon and in a right manner.  I've waited for 30 minutes once for someone to answer the phone at ea support and I'm really hoping I won't have to go through that again just so I can correct someone else's mistake :(

#350
Thomwin

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This is happening to me as well;

ME2 CE

Kelowna, British Columbia

Canada

EB Games