615 réponses à ce sujet

[WindowsLiveGames]

Same problem with me, not working, got the PC Collectors Edition from Best Buy in Texas.

[freality]

Same problem; add me to the list.



-PC

-Collectors' Edition

-Amazon.com

-USA

-Entered CERBERUS NETWORK card code at social.bioware.com/redeem, but came back with CE Armor/Weapon ME2_Collectors.exe instead.

[Pulse-eater]

Pre-ordered the game from Amazon.com. Retail PC Collectors Edition. USA. Entered the Cerberus code in Bioware's Social Network, but it was as accepted as the Collector's Weapon and Armor. Attempted next to enter the code in-game but I receive error message about the code already being used.



Hope this is resolved soon.

[Kordesh]

PC

Collectors Edition

Gamestop retail



Key went in fine the first time, but it's not granting Cerberus access.



Wonderful, so glad I rushed to pick this up just so I can sit and wait to play the game properly...

[Brenn86]

Bioware,



This is quickly snowballing into a possible PR nightmare for you.

A response on what you have planned would be a GOOD IDEA right about now.



It is only a matter of time before IGN, Destructoid and other news outlets pick up on this.

[Aridsky]

I also preordered the PC CE version of the game (US) through Amazon. 

I entered the code on the website and just got access to collectors armor for the xbox 360. 

[Gio-Poe]

 Hey everyone I feel your pain, i just picked up my copy after a long day of work and the cerberus code isnt working  . The instructions on the card said to redeem the code on the site along with the other codes, so before installing i just registered my copy and redeemed my codes for collector's items and inferno armor. Right after that i redeemed the code for cerberus but now it gave me no file and says that it has already been redeemed. OF COURSE IT HAS I JUST REDEEMED IT FIVE MINUTES AGO USING THE SAME EMAIL. 

EA please fix this, we all know your better than this.

[Sithlord715]

Modifié par Sithlord715, 26 janvier 2010 - 08:09 .

[shinto_cross]

 I'm having this problem too, I hope it's sorted out really soon.

[TheBigShide]

All other DLC is fine except for the Cerberus Network Key. It give me an error saying it is invald or has been already used. but when logged into the game it says I cant connect.

Pre order Digital Deluxe via Steam.

Modifié par TheBigShide, 26 janvier 2010 - 08:09 .

[Guylus]

I have the PC Collector's Edition (preordered through Gamestop), and am having the same problem I'm seeing from others: I redeemed my code, and the appropriate DLC doesn't show up in my registered game promotions. It did provide me with a download link when I entered it, and I downloaded the file, but it seems that it was only the Collectors' Armor. When I redeemed my separate code for the Collectors' Armor (from the card inside the tin case - different code than was on the Cerberus Network card). it provided me with another link to the same file.

[Chevyboy88]

2 copies of the ME2 CE version from EB Games (A copy for me and my brother)



All codes worked fine EXCEPT the Cerberus Network code which when entered on the ME website linked to the CE weapon/armor download. Attempts to activate in game spit up a key in use error.



OP was 10 hours ago with a "fix is in the works"... hopefully this happens sooner rather than later. I didn't spend $130ish to troubleshoot a bad code.

[Heavyweight50]

I'm in the same boat as the rest of you.



PC

Collector's Edition

Amazon.com

USA

[Intelwolves]

hard-case wrote...

PC Collector's Edition from Amazon here.

Installed fine. Input the code for the Collector's Armor/Weapon onto the site (as instructed by the sheet inside the game) and downloaded that fine. Also downloaded the Blood Dragon armor from my Dragon Age code.

Started up ME2, got the input your EA login info, did so no problem. Input the Cerberus Network code and it seemed to accept it, but the game refuses to allow me to login to the Network (keeps asking for code) and at the Bioware screen it keeps saying that the code is already used.

I tell you, between this and ME2 refusing to recognize ANY of my ME1 saves, the fun has really started to wear off today...

Yep, same here.

[Tizlor]

I am having this issue as well.

[MBLACKWL]

Same issue as many others.



-PC



-Collectors' Edition



-Best Buy



-USA



-Entered CERBERUS NETWORK card code at social.bioware.com/redeem, but came back with CE Armor/Weapon ME2_Collectors.exe instead.

[ScorpSt]

Got the same problem myself. Pre-ordered the CE from Amazon. Put in the CE code first and it worked fine. Put in the Cerberus Network code second and it showed the CE download again.



Who exactly are we supposed to contact for this?

[Sithlord715]

***EDIT***: Sorry for the double post!

Same problem here devs



-PC

-Collectors' Edition

-Best Buy

-USA

-Entered CERBERUS NETWORK card code at social.bioware.com/redeem, got Collectors Armor and Weapons when I did this. When trying to activate Cerberus network in game, I get the error "Key already in use"

Modifié par Sithlord715, 26 janvier 2010 - 08:09 .

[Sataynia]

Same, i entered this online here and it was accepted as the: Collectors' Armor which i already had since i purchased Dragon Age as well. and when i try to redeem the code in game it says its already been used. please help

[JigPig]

Retail Pre-order from Amazon.



Collector's Edition. Entered code, downloaded collector's weapon and armor, and the blood dragon armor and it's asking for me to enter the code again. When I enter it, it's telling me it's already in use.

[hard-case]

Brenn86 wrote...

Bioware,

This is quickly snowballing into a possible PR nightmare for you.
A response on what you have planned would be a GOOD IDEA right about now.

It is only a matter of time before IGN, Destructoid and other news outlets pick up on this.

Not really.

The same exact thing happened back when Dragon Age: Origins came out, with regards to the preorder DLC and codes. Lots of people got locked out of content for a while, and it was just a blip in the whole scheme of things. Granted I have no doubt that people are working in the background trying to find a solution, but it'd be nice if we could at least get some sort of official "here's what we think is going, here's what we're working on to try and solve the problem"....

[Kordesh]

*sigh* I knew I should have picked up MAG so I had something else to do. I completely expected this **** again after dragon age.

[Deadlyfrog]

Not working here either. Collector's edition card gave me armor, not access.



Props for the devs jumping on this problem so early. Hope it gets solved quickly.

[Synnder]

I have the CE boxed version from the EA store and I am havin gthe same Cerberus issue as many others.

[Fisher12345cat]

I have the same problem, its as if we are being punished for buying the collector's edition