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CERBERUS INFORMATION: Cerberus codes in some PC Collectors Editions may be bad


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#401
Nonnerb

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having the same problem as everyone else, please fix this annoyance.

#402
Jerry Woolsey

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Sorry I'm cross-posting but I've got the collectors' edition and I'm having the same problem with logging onto Cerberus.

#403
KerianAmbrai

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Hate to pile on, but I entered my cerberus code in and it said that it had already been entered... obviously it hadn't since I had just pulled it from the box :)

#404
Dr. Stiles

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Kordesh wrote...

KJOhio wrote...

I am not worried about the error much. It is little annoyance.I know Bioware/EA will fix it. I had issues with my code of DA:O and they resolved my issue in 3-4 days. It is little annoying but not a showstopper.


In what ****ing world is "3-4days" NOT a showstopper?! This has been going on for HOURS longer than it should be! ****, it shouldn't have happened at all. Server issues, fine. ****ing up an entire batch of codes is amature hour.
 


I'd have to agree with Kordesh on this one. Bioware makes exceptional games, that's for certain, but 3-4 days to correct a mistake like this only shows a blatant disregard for customers/fans. I have faith that the issue will be resolved, but it's not likely to be done in anything that resembles a timely manner.

#405
Rhyllor

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Crazy Street Bum wrote...

Wonderful. I just got disconnected after being on hold for nearly an hour and a half.

THIS IS WHY PEOPLE PIRATE YOUR GAMES, EA


At least you got disconnected. I have been waiting on hold and decided to hang up and worry about it some other time. When I hang up their phone calls me back over and over. I guess only they can terminate the call.

#406
Hoogies123

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PC CE didnt get Zaeed mission or Normandy Crash mission.

Xbox RE didnt get Zaeed mission.



Can PM to ask for new codes because PM is broken or locked?

#407
samrebel69

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PC CE from Amazon in the USA.

#408
Gunghosam

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I was having the same problems while i was using the New bioware Social Network, so what i did i went to the original Bioware site where you can see Mass Effect 1 jade empire and the rest of the games logged in to it and got a link to activate my account with bioware. It sends an email with a hyperlink, clicked it and sent me back to the original bioware page saying my account is now activated. I went back to Bioware Socail Network to try and DL my DLedition content and it FINALLY worked. I dont know if this well help or work for you too, but I hope it does. Good luck and have fun.

#409
Arcadionn

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Kordesh wrote...

KJOhio wrote...

I am not worried about the error much. It is little annoyance.I know Bioware/EA will fix it. I had issues with my code of DA:O and they resolved my issue in 3-4 days. It is little annoying but not a showstopper.


In what ****ing world is "3-4days" NOT a showstopper?! This has been going on for HOURS longer than it should be! ****, it shouldn't have happened at all. Server issues, fine. ****ing up an entire batch of codes is amature hour.
 


Are you able to play the game? 

If YES, then it isn't a show stopper. DLC is not available, perhaps, but if you can install and play the game. its not the end of the world... it does not work for me (DLC that is) . yet i'm not whining like a 10 year old using curse words every 2 syllables to put the emphasis on how eloquent I am.

#410
Vicmage

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My code wound up activating the CE armor as well. Not quite sure what to do.

#411
Brenn86

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Arcadionn wrote...

Kordesh wrote...

KJOhio wrote...

I am not worried about the error much. It is little annoyance.I know Bioware/EA will fix it. I had issues with my code of DA:O and they resolved my issue in 3-4 days. It is little annoying but not a showstopper.


In what ****ing world is "3-4days" NOT a showstopper?! This has been going on for HOURS longer than it should be! ****, it shouldn't have happened at all. Server issues, fine. ****ing up an entire batch of codes is amature hour.
 


Are you able to play the game? 

If YES, then it isn't a show stopper. DLC is not available, perhaps, but if you can install and play the game. its not the end of the world... it does not work for me (DLC that is) . yet i'm not whining like a 10 year old using curse words every 2 syllables to put the emphasis on how eloquent I am.


as inelloquent as he/she is they do have a point.
First it was Return to Ostagar, we all know how much of a fiasco that was and it still is and Bioware has gone dead silent on that.

Now this and no updates on a MAJOR ISSUE.

Cerberus is a key feature of the game.  I'm not able to play the 'full' game right now because of their screw up.  Communication from them would prevent this from snowballing but who knows what is going on in their offices.

#412
calgore87

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PC

Collector's Edition

Gamestop

Canada

Have the same problem as everyone, Cerberus code not working.

#413
KennyA2

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From the looks of things, I just have two codes for the collector's edition gear, and no code for the cerberus network. I have the cerberus network card but the code on it just activated the CE armor download as well, instead of the network. Is there any ETA on when we can get some new codes for folks that shelled out the extra money for CE copies of the game?

Modifié par KennyA2, 26 janvier 2010 - 08:39 .


#414
Rofltimus Prime

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Vicmage wrote...

My code wound up activating the CE armor as well. Not quite sure what to do.

This seems to be the problem everyone with PC CE  is having with cerberus codes

hopefully this gets fixed.

#415
Vicmage

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Looks like we all wound up getting 2 codes for the CE armor. Guess once this is all sorted out, we'll have an extra code to give to a friend, sell on eBay, or do whatever with lol.

#416
Arcadionn

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Brenn86 wrote...

Arcadionn wrote...

Kordesh wrote...

KJOhio wrote...

I am not worried about the error much. It is little annoyance.I know Bioware/EA will fix it. I had issues with my code of DA:O and they resolved my issue in 3-4 days. It is little annoying but not a showstopper.


In what ****ing world is "3-4days" NOT a showstopper?! This has been going on for HOURS longer than it should be! ****, it shouldn't have happened at all. Server issues, fine. ****ing up an entire batch of codes is amature hour.
 


Are you able to play the game? 

If YES, then it isn't a show stopper. DLC is not available, perhaps, but if you can install and play the game. its not the end of the world... it does not work for me (DLC that is) . yet i'm not whining like a 10 year old using curse words every 2 syllables to put the emphasis on how eloquent I am.


as inelloquent as he/she is they do have a point.
First it was Return to Ostagar, we all know how much of a fiasco that was and it still is and Bioware has gone dead silent on that.

Now this and no updates on a MAJOR ISSUE.

Cerberus is a key feature of the game.  I'm not able to play the 'full' game right now because of their screw up.  Communication from them would prevent this from snowballing but who knows what is going on in their offices.


I am not saying that its amazing and that no one should be bothered by it... however does he think that coming on the boards and swearing / insulting serves any purpose? They already know, they made a mistake, fine, they are working on it, just shut up and wait... nothing else you can do anyway.

#417
ahall88

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I'm having the same problem, entered all the codes on this site, and the Cerberus Network isn't working. Guess we have no choice but to just sit tight for now. I got my CE at GameStop in Michigan if that matters.

#418
Trip999

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I got the PC Collector's Edition through Amazon, I registered the code on the Cerberus Network activation card through this website and got the Collector's Armor and weapon instead, I used the Collector armor and weapon code that came with my preordered PC GAME and got the collector armor and weapon for the XBOX. I tried to register through the game but now it says my Cerberus Network code is already in use.

#419
KJOhio

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Kordesh wrote...

KJOhio wrote...

I am not worried about the error much. It is little annoyance.I know Bioware/EA will fix it. I had issues with my code of DA:O and they resolved my issue in 3-4 days. It is little annoying but not a showstopper.


In what ****ing world is "3-4days" NOT a showstopper?! This has been going on for HOURS longer than it should be! ****, it shouldn't have happened at all. Server issues, fine. ****ing up an entire batch of codes is amature hour.
 


Sorry that you are so angry. I can still play the game, so it is not a showstopper for me. I have yet to find a software with 0 bugs.

Peace :innocent:

#420
ahall88

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Rofltimus Prime wrote...

Vicmage wrote...

My code wound up activating the CE armor as well. Not quite sure what to do.

This seems to be the problem everyone with PC CE  is having with cerberus codes

hopefully this gets fixed.


Yeah same here, this kinda sucks, but at least I'm not having any problems with the game itself.

#421
RnDmTask

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Don't own the CE, but I did redeem the cerebus code online, but can't access it in-game. BTW, 360 version here.

#422
hakwea

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Vicmage wrote...

Looks like we all wound up getting 2 codes for the CE armor. Guess once this is all sorted out, we'll have an extra code to give to a friend, sell on eBay, or do whatever with lol.


Unless you activated both. =(

#423
jd1215

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I get stuck on a never ending please wait screen trying to log in through the game and my PC collectors edition armor code is bad. I entered it on this site and it tells me the code is already in use.

I bought my copy from Amazon.

#424
Comadorefluffy

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Gamestop Calgary here, input codes, download stuck on pending lol x360 version here

Modifié par Comadorefluffy, 26 janvier 2010 - 08:46 .


#425
Fisher12345cat

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i contacted EA and they said my code was activated to a "ericsnyder@hotmail.com" which is definitely not my email address, how is this possible?!?!?! i just opened the box