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CERBERUS INFORMATION: Cerberus codes in some PC Collectors Editions may be bad


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#51
Phoras

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Took about an hour before I got my new code. But hey, you could check out the game in the mean time. DLC won't affect any content (at least in the first few hours of the game). ;)

#52
Clorex

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van2783 wrote...

Omg I am going to go Insane....
*sigh*
How long will they take if I e-mailed EA?
Does this also mean They screwed us on the DLC? I guess we got to buy it now?


Sign indeed :(. I'm tempted to just buy another code and sort this out later so I can enjoy the full experience now.

Phoras wrote...

Took about an hour before I got my new code. But hey, you could check out the game in the mean time. DLC won't affect any content (at least in the first few hours of the game). ;)


Hi, could you please share with us who to contact in order to get a new code?

Modifié par Clorex, 26 janvier 2010 - 01:35 .


#53
van2783

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Clorex wrote...

van2783 wrote...

Omg I am going to go Insane....
*sigh*
How long will they take if I e-mailed EA?
Does this also mean They screwed us on the DLC? I guess we got to buy it now?


Sign indeed :(. I'm tempted to just buy another code and sort this out later so I can enjoy the full experience now.


Didnt we Like SPEND extra to get this CE version.. How could this have happened....
They should extend the date or something Posted Image

#54
Phoras

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I live in Singapore, so I got the email address from Singapore's EA website.

#55
van2783

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Hey Brother Phoras,

They work 24hrs meh?

Shouldnt they be closed?

#56
Codemon88

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@ General Corrado and Michael Gamble,



I got the XBOX 360 game

Retail

Standard

In the United States

Store: Gamestop in Harrisonburg, VA







I went on a computer online to register the the Cerberus Network and Terminus set and ended up making a social account and putting the codes through there instead of XBOX Live which the cards that I got from the gamebox and Gamestop led me to believe I should do.



Could you possible send me new codes or reset the ones I have? When I try to go into Cerberus On XBOX360 I get a message saying that the account is already in use.







Thanks

#57
Paul.Y

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Seijuro2012 wrote...
I used my Cerberus Network Card redemption code on the redeem code section of this website under my account, and now it wont let me use the code in game in order to activate the DLC. please help me.


This is exactly what I did and I am in the same situation.

I should also add that I bought the CE version of the game (PC) from Comics Connection in Singapore.

Modifié par Paul.Y, 26 janvier 2010 - 01:52 .


#58
Clorex

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Phoras wrote...

I live in Singapore, so I got the email address from Singapore's EA website.


Okay thanks! Singaporean here too.

van2783 wrote...

Hey Brother Phoras,
They work 24hrs meh?
Shouldnt they be closed?


I agree that was unexpected. Hopefully EA SG will be able to help me.

Modifié par Clorex, 26 janvier 2010 - 01:50 .


#59
AHX82

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Hi, I have the same issue. I tried using the CERBERUS code on the social site and it directed me to the armour download page.

#60
Michael Gamble

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Codemon88 wrote...

@ General Corrado and Michael Gamble,

I got the XBOX 360 game
Retail
Standard
In the United States
Store: Gamestop in Harrisonburg, VA



I went on a computer online to register the the Cerberus Network and Terminus set and ended up making a social account and putting the codes through there instead of XBOX Live which the cards that I got from the gamebox and Gamestop led me to believe I should do.

Could you possible send me new codes or reset the ones I have? When I try to go into Cerberus On XBOX360 I get a message saying that the account is already in use.



Thanks


just log in to the game itself with the same account you used for social

#61
Bruno Duarte

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Same problem here, the cerberus code activated the armor but not cerberus itself... please look into this...

#62
Twitchmonkey

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Michael Gamble wrote...
just log in to the game itself with the same account you used for social


Where do you go to log-in on the 360 version? I've looked everywhere for this but can't find it.

#63
Mabase

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My stats



Xbox 360

Retail

Collector's Edition

Gamestop

Petal, MS 39465



Input Terminus Armor, Collector's Armor and Weapon, and Cerberus Network codes in on the social site and have recieved none of them for download on XBL. As an aside I did get my Blood Dragon Armor with no problems.


#64
Codemon88

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Yes how would you log in with that account in the xbox360 game?



Thanks for the help

#65
war-heart

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Will add my input too I guess.



I redeemed all my codes on the social site, except the Cerberus Network I redeemed in game. After I redeemed it in game nothing happened so I clicked connect to Cerberus Network and it asked to redeem the code again.



On a side note, I have 2 collector's armours now :S Apparently you get one from the Cerberus code as well as collector's edition code?...

#66
Arran_Pellaeon

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In live chat with EA right now, will update if I get my issue fixed

#67
Kosmicheskaya

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Hi, I guess I'm in the same boat here.



Installed my game, heard about the horror stories about people not redeeming in-game, so I avoided the site and redeemed it in-game.



Typed the code in, saw the link to New Content Available, which took me to the site where the only thing available was Collector armor, which I downloaded and installed.



I didn't use the Collector armor code included in my copy, just the Cerberus code.



If it helps, I have the PC Collector's Edition, bought in Singapore.

#68
Arran_Pellaeon

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update, EA rep says they're waiting to hear on this, and to check back later =/

#69
dgenoracle

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Having the same problem, hopes Bioware gets this fixed as best as they can :)



Played abit like 30mins. Quite awesome experience, but I got really used to Mass Effects' controls+UI so i kept pressing Q to holster my weapon which i felt foolish and whacking E to interact LMAO what a dumb ass i felt like. grrr on space bar now...

#70
Dual Dahaka

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Same problem here with the redeemed Cerberus Code first at site.



Playing Mass Effect 2 now, after I finished Mass Effect yesterday. :D

#71
van2783

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Arran_Pellaeon wrote...

update, EA rep says they're waiting to hear on this, and to check back later =/


When is Later? Mass Effect 3?

#72
Arran_Pellaeon

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Maybe, knowing EA's track record. I still can never purchase anything from EA's online store as apparently my province is not part of canada.

#73
csquesnel

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Same problem here. PC CE Edition.



Cerebus Coded actually activated Collectors Edition Weapons / Armor while the CE code didn't work period. So, I'm out the Cerebeus Network for the time being.

#74
Legion93

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To everyone that are regretting not entering their redeem code directly via the game in the first place, you need not feel bad about that. I entered the code via the game and the result is still the same :P

#75
LEETseesh

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US

Xbox 360

Regular Version



Both Terminus Gear/Gun and Cerberus Network do not work.



My problem is I cannot link my xbox gamertag to my EA master account it says - Xbox live name taken when I try. I have never associated it with another account either.