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CERBERUS INFORMATION: Cerberus codes in some PC Collectors Editions may be bad


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#151
forza_juve44

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Stellerwolf wrote...

I am having this issue, I redeemed my collector's edition cod, armor then when placing my Cerberus code in says that I have reg my collector's armor/gun and not the Cerberus Network. Game purchsed at Gamestop. Please help!


I have the same problem, what do I do?

#152
saial

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I have the PC collectors edition and I think I am in need of a replacement code. I redeemed my code online and in game it still asks me to redeem my code. When I enter my code it says it is already in use.

#153
Grumpy Old Wizard

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OK, it looks like my problem is the same as everyone else's.

I entered the code for the PC collector edition downloads outside the game, in the social network. Now when I enter the code in the game it says code in use so I can't activate the Cerebrus Network

Modifié par Grumpy Old Wizard, 26 janvier 2010 - 04:36 .


#154
forza_juve44

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I have the collectors editon as well. I redeemed the code and it brought me to the download page. I downloaded it and it gave the collectos armor.  When do we get replacement codes?

#155
cubicu07

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Same issue... PC CE, Singapore, Comics Connection. Please help. Thanks.

#156
cha thurgga

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Asia Pacific CE, having the same problem T_T

#157
amask777

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Well I entered my Cerberus code into the site and it appeared to work - however on the next page it asked me if I wanted to download the Collector's Armor/Weapon, just like what happened after I registered the CE codes earlier.  Upon checking the My Registered Promotions Section it lists everything except Cerberus leading me to believe that my Cerberus code may have been linked to the CE stuff and not to Cerberus.

Anyone else have this problem?

#158
roguefenrir

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yea I used teh CE code and then when I did teh Cerberus it went RIGHT BACK TO THE CE gear

#159
oldgoat75

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I'm having this same issue as well, unfortunately. I followed Chris Priestleys' instructions for redeeming my cerberus code from this thread:

http://social.biowar...06/index/772599

When I did so, it gave me a file to download with the collectors armour and weapon.

I picked up my preorder PC edition CE from EB Games/Gamestop today, in Whitby, Ontario.

Modifié par oldgoat75, 26 janvier 2010 - 04:49 .


#160
LooksPainful

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Yeah, no luck here either. Pretty annoying that I throw down 80 bones for the CE, and it doesn't work.



When can we expect to be able to use our codes? Or do we just need new ones?

#161
unpurposed

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This is ridiculous. Hopefully we hear back from this today.

#162
CrimsonDrmz

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Same problem too... PC Retail Copy Collector's Edition

#163
Mallys13

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Same here unfortunatly



PC CE

Quebec

Canada

Eb Games



Cannot access cerberus network in-game, i used my key on the website and when i try in-game is says that my key is already in use.



The game is still pretty amazing, can't wait to have access to cerberus network ^_^


#164
StrikeSaber47

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I am pretty much in the same boat here. I would want a new key ASAP.



PC CE Retail @ GameStop.

#165
roguefenrir

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PC CE Retrail..Gamestop/Florida

#166
Dracofear

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Same boat, entered Cerberus card code and now in game says Key in Use.



PC CE EB games Regina

#167
Rhodrien

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PC, Retail, Collector's Edition, Canada, EBGames, Quebec, Canada.

#168
mirmidion00

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Same boat as well. Entered my Cerberus card code. Booted the game. Asked me to re-enter the code. It now says the card has been used.



Retail PC CE Gamestop Florida.



Hope this gets fixed.

#169
MrV23

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thats b.s it might work for pc ussers but the connection between the 360 and internet world simply don't exsist due to ****y programing and lack of communication between microsoft and other private companys such as bioware etc.

#170
GCYF

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Same problem here! PC, Retail, Asian Collector's Edition... I cannot download the DLC and the Cerberus Network redeem code is in used...

#171
philamar18

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Same problem as everyone else, PC CE from Gamestop in Wichita, KS. Entered the Cerberus Network card on the social site, and it gave me a download for the Collector Armor and Weapon.

#172
Adeivus24

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Same problem as the others, bought PC CE from Best Buy in Fairfax, VA. Went through the social site to redeem the Cerberus Network card, linked instead to another download for CE armor/weapons. Tried to activate it in-game, no luck.

#173
andnico

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I'm in the same boat here. Got the PC Collector's edition straight from the EA Store, tried to register my Cerberus network code, says it's already been used. How exactly do I go about correcting this as I too would like to start playing the game?

#174
Redviper1

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PC CE from EB games in Toronto Canada. Same issue.

#175
KnightFire919

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General Corrado wrote...

Qussl3 wrote...

Would like to put down a marker here.

Pre order CE here.

Was able to DL the collectors armor and dragon armor fine, but Zaeed and Normandy crash didnt show up.


In my excitement and impatience I just purchased another code using 1200 bioware points, any hope of getting a refund of those points so can I enjoy future DLC :)


Normandy Crash and Zaeed will show up as free content when Cerberus is activated. We still have the release day ahead of us, we should have this sorted out soon.

Thanks for your note

-Ryan


Thats not the problem the problem is that people using the 360 are entering the code at the web site like the instructions say and then it doesn't register to the 360 itself no matter how many times up reset the console.

The problem is that people that have PS3s and 360 don't always use the same email account and thats something Bioware should have know because there were similar problems with Dragon Age.  I don't get why Bioware has to make this so difficult when they could have chosen a easier way and one that won't upset customers.