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When did Bioware stop treating its PC customers right?


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128 réponses à ce sujet

#51
nenous2

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Bioware has five platforms there tending to, what makes me laugh alot? Name one pc game out of the box that never had issues. I can't think of one in the last 20 years.


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#52
JezuitX

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Some of you are just to much.  They've produced a patch to fix major issues in less than a month after release for a huge open world game.  The realize they messed up so soon after they found a work around that's working for a lot of people to fix the graphics issue.  They've promised a hot fix will be coming soon.  That's hardly bad customer service.

 

People love to walk around with these rose colored glasses and remember how all these games use to magically work perfectly in the past the moment they purchased them.  They didn't and they required patching too.  Now as things get more and more complex coding wise it's harder to track down bugs and such in a game this huge.  I mean seriously find me a giant open world game that released without some pretty messed up glitches.  You can't.  Even GTA IV had saving issues when it was released and Rockstar is a company known for it's quality games.  What I"m trying to say people is that you need to take a breath, they're on it, and hey if it goes a week with no fix then feel free to pick up the torch and pitchfork again.  Right now it's day one of a patch that didn't go right and so far they're reacting in a positive way.


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#53
Liablecocksman

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Some of you are just to much.  They've produced a patch to fix major issues in less than a month after release for a huge open world game.  The realize they messed up so soon after they found a work around that's working for a lot of people to fix the graphics issue.  They've promised a hot fix will be coming soon.  That's hardly bad customer service.

 

People love to walk around with these rose colored glasses and remember how all these games use to magically work perfectly in the past the moment they purchased them.  They didn't and they required patching too.  Now as things get more and more complex coding wise it's harder to track down bugs and such in a game this huge.  I mean seriously find me a giant open world game that released without some pretty messed up glitches.  You can't.  Even GTA IV had saving issues when it was released and Rockstar is a company known for it's quality games.  What I"m trying to say people is that you need to take a breath, they're on it, and hey if it goes a week with no fix then feel free to pick up the torch and pitchfork again.  Right now it's day one of a patch that didn't go right and so far they're reacting in a positive way.

There is a difference between a patch causing some minor problems and one causing severe glitches and bugs that weren't there before.

 

If you had half a mind to attack the problem with a skeptical mindset, you would understand why people are upset and annoyed.

 

The fact that the patch could ever be released in its current state means that there was frankly a complete absence of quality assurance.

You don't have to be in the gaming industry to realise how incredibly unsavory and honestly mindblowing that is.

 

It is completely beyond ridiculous.


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#54
Scoobydooby

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Some of you are just to much. They've produced a patch to fix major issues in less than a month after release for a huge open world game. The realize they messed up so soon after they found a work around that's working for a lot of people to fix the graphics issue. They've promised a hot fix will be coming soon. That's hardly bad customer service.

People love to walk around with these rose colored glasses and remember how all these games use to magically work perfectly in the past the moment they purchased them. They didn't and they required patching too. Now as things get more and more complex coding wise it's harder to track down bugs and such in a game this huge. I mean seriously find me a giant open world game that released without some pretty messed up glitches. You can't. Even GTA IV had saving issues when it was released and Rockstar is a company known for it's quality games. What I"m trying to say people is that you need to take a breath, they're on it, and hey if it goes a week with no fix then feel free to pick up the torch and pitchfork again. Right now it's day one of a patch that didn't go right and so far they're reacting in a positive way.

Right, so this is all fine and good.. But you're downplaying like so many others here what they feel, and that is that bioware is a company that has historically produced quality games that worked out of the box.. When all other games would have issues, Bioware was a studio you could depend on.

Another person in this thread mentioned ME2. They are correct.

Mass Effect 2 may have had some bugs, but I bought that game day of release and in was in 500x better shape than DAI.

Are they different games? Sure. Does DAI have more to it as far as textures, dialogue, larger maps? Definitely. Its a different engine, different era in gaming..

What should not change is a company's value and pride.. This is what I think people are most upset and disappointed about.. They are worried (and rightfully so) that Bioware, a name that has been synonymous with great and epic pc games for many years, is forgoing quality in their production.. Some say that its to make more money, others say its an easier dev cycle..

Whatever the reason, its very clear that they are now playing catchup on this game, and have disappointed many of their fans, myself included. I don't dislike the game by any means, but I understand why people are upset. Its not just about the game, its much more than that.

Just today CDPR broke news that they will be delaying Witcher 3 until middle of May of next year.
And you know what? As someone who has preordered that game months ago, I was ECSTATIC to read it.. That announcement proved to me that CDPR cares more about their creation than all of these AAA studios.
If Bioware had this same position and pride for DAI, I bet you'd see many more people supporting these decisions than the opposite.

Instead they released the game, a game with many strange decisions, playing poorly and unoptimized for many, even like myself with very high end gaming systems, only to now have their player base require patching which as we've been shown today, can cause as many problems as they aim to fix.

no, people should be upset and feeling down about Bio ware..As someone who played ME, ME2, and both Dragon Age games, its very obvious to me and anyone who wishes to admit it, that quality control was not a priority for this studio anymore.

Whether that was their choice or not as far as release deadlines, game mechanics to be included etc is irrelevant.
The damage is already done... Many people now believe that Bioware is on the same path as those studios who have done this same act before them.. Epic Games with UT4, EA with too many titles to name, Ubisoft most recently with AC Unity..

Bottom line, I think people are mourning the loss of the studio they once knew and respected more than they dislike the game.

You know what they say after all..

First impressions truly are everything.
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#55
Galactus

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People love to walk around with these rose colored glasses and remember how all these games use to magically work perfectly in the past the moment they purchased them.  

 

 

We can't even walk around, there's no walk toggle O.o

 

(joking of course)



#56
Chari

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I don't know when it started but it's depressing

#57
ORTesc

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Shortly after Origins was released... which also coincides with the EA buy out.


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#58
hangmans tree

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Some of you are just to much.  They've produced a patch to fix major issues in less than a month after release for a huge open world game.  The realize they messed up so soon after they found a work around that's working for a lot of people to fix the graphics issue.  They've promised a hot fix will be coming soon.  That's hardly bad customer service.

 

People love to walk around with these rose colored glasses and remember how all these games use to magically work perfectly in the past the moment they purchased them.  They didn't and they required patching too.  Now as things get more and more complex coding wise it's harder to track down bugs and such in a game this huge.  I mean seriously find me a giant open world game that released without some pretty messed up glitches.  You can't.  Even GTA IV had saving issues when it was released and Rockstar is a company known for it's quality games.  What I"m trying to say people is that you need to take a breath, they're on it, and hey if it goes a week with no fix then feel free to pick up the torch and pitchfork again.  Right now it's day one of a patch that didn't go right and so far they're reacting in a positive way.

In less than month is not a short time.

Huge open world game DAI is not.

they found a work around except they didnt... a gamer did it for them.

 

you need to take a breath... How long can I ****** do this? I've been at it for years and its getting WORSE! A little more and I'll be a balloon flying off in the distance.

 

Its not the first time BW lies to the gamers about development, I stopped listening to their little lies a while ago. They didnt learn, did not change to warrant my trust. Furthermore - I am pissed each time I hear all you apologists saying NOTHINGS WRONG! KEEP ON SMILING PEOPLE!... This attitude and people who manifest it are the problem. Because there's a lot of you, BW (and other companies) gets a pass for all the **** they pull that wouldn't fly back in the day.

 

I would rather they release DAI only on consoles and give us PC gamers an ease of mind. We would be sad such a game is not on our sys but we would get over it. The moment BW is committing to a PC release it should be a proper work. You expect a beautiful flower and what you get is a low quality print glued to a cardboard cut-out to mimic 3D...

Quality is lost in translation, in craftsmanship as well as creativity.

 

On top of that they received GOTY award -.-


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#59
Fandango

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Crikey, that's pretty bad. BioWares QA dept really aren't the best are they?



#60
katzenkrimis

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But somewhere along the line Bioware lost their way.



They sold out shorty after the turn of the century. 

 

Went after the preccioussss.

It's all about money. They just wanted a piece of the ever-growing console pie.

 

The funny thing is, they still talk like they are developing these games for PC.  Their latest game, Shadow Realms, they say that they are, "Only making it for PC, but the game could be released on consoles if it is successful on PC, and fans call for it."

 

Don't make me laugh. That's not what they are doing. 

 

You can't design a game exclusively for PC, and then suddenly release it for consoles.  You design it for consoles, in all its crappy UI glory.  And then, for a sideshow, you try to cram it down a PC's player's throat. 

 

That's what developers have taught us, anyway.



#61
Lee T

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You can't design a game exclusively for PC, and then suddenly release it for consoles.  You design it for consoles, in all its crappy UI glory.


You mean like they did for DAO, developed on PC and then released on Consoles with an customised, yet crappy, UI?

#62
tmp7704

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What's not okay at all is Bioware releasing patches that were likely developed on console, but completely break the game on PC. Ever since patch 2, hair and cloth textures are inexplicably shiny on high/ultra graphics settings (ironically, the patch notes said lower settings would now be less shiny) and characters have had their scars and complexions changed.

I really like the use of "ever since" for something that wasn't even 24 hours old when the post was made.

#63
Jaron Oberyn

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Oh look, a criminally misinformed complainer who thinks the game was ported from console when it was actually developed separately. Haven't seen one of those in a while. It's disconcerting how childish people can act, especially over something so insignificant. Looking at all these posters who vilify Bioware for having the nerve to want to expand their outreach to consoles, or make more money as if success is a bad thing. To answer your question OP, never. Bioware has never stopped treating it's PC customers right. Bugs happen in video game development. Some people who are ignorant of the process seem to think that its presence is indicative of a lack of time and/or carelessness. The fact of the matter is that every game has bugs, no game has ever been nor will ever be 100% bug free. That is the nature of software development. You fix one bug, and that fix very well may introduce another or more. To behave like its the end of civilization because of a simple shader glitch is beyond immature. I would describe this as first world problems, but that phrase isn't even worth the level of puerility being exhibited here. 


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#64
hangmans tree

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Oh look, a criminally misinformed complainer who thinks the game was ported from console when it was actually developed separately. Haven't seen one of those in a while. It's disconcerting how childish people can act, especially over something so insignificant. Looking at all these posters who vilify Bioware for having the nerve to want to expand their outreach to consoles, or make more money as if success is a bad thing. To answer your question OP, never. Bioware has never stopped treating it's PC customers right. Bugs happen in video game development. Some people who are ignorant of the process seem to think that its presence is indicative of a lack of time and/or carelessness. The fact of the matter is that every game has bugs, no game has ever been nor will ever be 100% bug free. That is the nature of software development. You fix one bug, and that fix very well may introduce another or more. To behave like its the end of civilization because of a simple shader glitch is beyond immature. I would describe this as first world problems, but that phrase isn't even worth the level of puerility being exhibited here. 

Polite, are you, maybe, oblivious to the FACTS about DAI features NOT WORKING for PC gamers? What would you say if your controller didnt work the way it should. Would you be so calm and forgiving then?

I wonder.


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#65
archav3n

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Polite, are you, maybe, oblivious to the FACTS about DAI features NOT WORKING for PC gamers? What would you say if your controller didnt work the way it should. Would you be so calm and forgiving then?

I wonder.

 

Console gamer logic:

Tomb Raider announced as XB1 exclusive majority of console gamers uproar

Street Fighter V announced as PS4 exclusive, good job Sony.

 

Most console gamers don't take reasons as Console is the reason. They wouldn't feel it until they are given a game that the controls on their controller don't work quite right with their platform. When they don't play on PC with Keyboard & Mouse and experience themselves, you'd better take what they say as smoking cocs


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#66
Kov3ras

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When I saw this back then I thought: "Thank God, they actually care about pc again!"   In retrospect this video is both comical and disgustingly insulting to customers. I'm glad I did not buy this at release. Maybe after an overhaul of the ui and controls. These practices should have consequences though.


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#67
ORTesc

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For the record, when this website created, it was supposed to be a place where fans could meet with and discuss their favorite games with Bioware. That was the stance made. Do you see anyone posting here from Bioware that isn't making an announcement? Very rarely. Second, the Dragon Age series was created as the "spiritual successor to baldur's gate", that stance has obviously been thrown out the window. And all this happened when Bioware sold out to EA.

 

The good doctors are gone, probably out sailing on their new yacht. Half the people that made some of the best games at this developer don't even work here anymore. The fact is, this isn't the Bioware it was even a few years ago. The suits make the decisions here and it's all about ROI. Publishers continue to hire suits to run their company rather than people that actually know and understand the inudstry. And we the consumer get walked over like trash in response.


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#68
Spankatola

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For the record, when this website created, it was supposed to be a place where fans could meet with and discuss their favorite games with Bioware. That was the stance made. Do you see anyone posting here from Bioware that isn't making an announcement? Very rarely. Second, the Dragon Age series was created as the "spiritual successor to baldur's gate", that stance has obviously been thrown out the window. And all this happened when Bioware sold out to EA.

 

The good doctors are gone, probably out sailing on their new yacht. Half the people that made some of the best games at this developer don't even work here anymore. The fact is, this isn't the Bioware it was even a few years ago. The suits make the decisions here and it's all about ROI. Publishers continue to hire suits to run their company rather than people that actually know and understand the inudstry. And we the consumer get walked over like trash in response.

 

This is a bit melodramatic. The Devs were fairly active posting here up until DAI got close to release and presumably sucked up all their time. They also probably learned from DA2 to not engage the schizophrenic fanbase on the BSN in the frantic days after release. I don't really like them going dark right now, but I can understand it.


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#69
Riven326

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It started with the EA logo on their products.

Agreed.



#70
ApocAlypsE007

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It's all about the money. Balancing development costs and other costs to selling profit, and right now the higher profit is in the console market. You may not like it, I sure don't, but Bioware is a business and they must make money, so there comes the dumbing down gameplay mechanics to appeal to the largest market possible. The only way to make large amounts of money from PC gaming is creating a competitive multiplayer game that widely played in tournaments (MOBAS, Starcraft to a lesser degree, Counterstrike back in the day) but we all know how well Bioware balances it's games (DA:O Mana Clash ahem), So thats what you have. Don't expect AAA single player RPG games to be more than console ports. The best you can hope for, is kickstarters like Divinity: Original Sin and Pillars of Eternity.

 

What does baffles me, is why Bioware insist on blantly lying about many things in recent games. Customer trust is easy to break and hard to regain, that can only lead to a fate similar to Westwood RIP. And what is up with the PC QA team?



#71
ORTesc

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It's all about the money. Balancing development costs and other costs to selling profit, and right now the higher profit is in the console market. You may not like it, I sure don't, but Bioware is a business and they must make money, so there comes the dumbing down gameplay mechanics to appeal to the largest market possible. The only way to make large amounts of money from PC gaming is creating a competitive multiplayer game that widely played in tournaments (MOBAS, Starcraft to a lesser degree, Counterstrike back in the day) but we all know how well Bioware balances it's games (DA:O Mana Clash ahem), So thats what you have. Don't expect AAA single player RPG games to be more than console ports. The best you can hope for, is kickstarters like Divinity: Original Sin and Pillars of Eternity.

 

And where did you pull these statistics? Because they are a myth. Steam userbase alone outnumbers both "next-gen" consoles. This dream that consoles are the leading share of gamers is absurd. PC has and always will be the prefered platform, especially now that it's so easy to plug a pc into your tv, connect a controller nad basically have the same thing as a console. That's why MS is moving even it's Xbox exclusives to PC.

 

Divinity: Original Sin sold very well. If anything that game's success (along with DA Origins going tripple plat) is evidense that consoles are and have been lagging behind for a very long time. More so when Steambox comes into the picture.

 

There is absolutely no reason to develop for console and port to PC. You can't even blame piracy anymore because that problem exists on consoles as well.



#72
Itkovian

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Easy, they didn't. DAI is a pretty good PC game by modern standards, and the devs clearly spent a lot of resources adapting DAI to PC.

 

Yes, there's bugs on PC. Welcome to PC gaming, that's how it works. It's the price we pay for packing better, more varied hardware.

 

And the console/PC hysteria is ridiculous. Yes, developers focus most of their efforts on consoles, because that's where the sales are (DAO's sales were overwhelmingly on consoles, BTW, as stated by devs). It's time that we PC gamers accepted that.

 

But DAI clearly has a lot of PC specific features, that show DAI isn't just a console port. As reviled as the controls are (incorrectly so), the fact is that the DAI controls take advantage of all the PC control capabilities (mouse clicking, double click, scroll wheel, drag and drop, mouseover popups, and so on). If it was a console port, we'd not have ANY of the above. We'd be having to used WASD for menu selections, we wouldn't be able to select things with the mouse, and so on.

 

People confuse a new control scheme in the action camera with bad PC implementation. It's not, and the control scheme is exactly what it's meant to be. This isn't DAO, and action cam isn't like DA2. You'd no sooner get click to move or click to loot as you would in Assassin's Creed or Mass Effect.



#73
Itkovian

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There is absolutely no reason to develop for console and port to PC. You can't even blame piracy anymore because that problem exists on consoles as well.

 

Bioware devs actually did confirm, years ago, that DAO sold far more on consoles than PC (I believe it was something ridiculously high, like 90%). And that's with DAO being built specifically for PC first and ported to consoles.



#74
AlanC9

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And where did you pull these statistics? Because they are a myth. Steam userbase alone outnumbers both "next-gen" consoles. This dream that consoles are the leading share of gamers is absurd. PC has and always will be the prefered platform, especially now that it's so easy to plug a pc into your tv, connect a controller nad basically have the same thing as a console. That's why MS is moving even it's Xbox exclusives to PC.


So, what do you figure the percentage of DAI copies on PC will be? I can see it being higher than DA:Os, but how much higher?

#75
Brishon

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Bioware has always made completely broken games. It's just this time the community can't fix the problems themselves thanks to BW.