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INFORMATION: EA Store Preloads (and other DD providers) - PC version, not being able to load the game?


22 réponses à ce sujet

#1
General Corrado

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Hi There,

Just trolling the forums and noticed a thread about not being able to load the game. There is release control on the EA Store Digital Download versions (some of DD providers as well) that lock the game until a certain time. For North American players unlock should occur around 10 am pacific time
.
Please let me know of that clears up your issue.

Regards

-Ryan

.

 

Modifié par General Corrado, 26 janvier 2010 - 12:12 .


#2
Guest_Beneharo_*

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Hello!,



I have that problem with date launch, I buy a deluxe edition (pre-order) from EA store (From Spain - Canary Island) Europe, can you help me?.



Regards.



Bene.

#3
Vassag0

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Release in europe is the 28th.

#4
Nayrelendraak

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Beneharo wrote...

Hello!,

I have that problem with date launch, I buy a deluxe edition (pre-order) from EA store (From Spain - Canary Island) Europe, can you help me?.

Regards.

Bene.


Some problem here.... I buy a deluxe edition (pre-order) from EA store (From Spain) / Europe and Date check failure...

Thanks

#5
crazyolman

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thanks for the info... but, you know, in Atlanta it is 7:30 AM EST on 01-26-2010.
the game should be available now. Yes, I can wait, but it causes issues and needless tickets to support.
PLEASE just POST a simple notice on the ME2 home page as to when your customers can expect the game to be unlocked.Image IPB

#6
Valfreyja

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Nayrelendraak wrote...

Beneharo wrote...

Hello!,

I have that problem with date launch, I buy a deluxe edition (pre-order) from EA store (From Spain - Canary Island) Europe, can you help me?.

Regards.

Bene.


Some problem here.... I buy a deluxe edition (pre-order) from EA store (From Spain) / Europe and Date check failure...

Thanks

I had the same problem which I found odd as I heard the release date was the 26th for europe. Guess I was wrong.

#7
Guest_Beneharo_*

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Vassag0 wrote...

Release in europe is the 28th.


Release is 26 in Europe too.

#8
Guest_Beneharo_*

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When buy the game in EA Store, the ticket post 25th to download and 26th launch. I think is a worldwide launch day.



Regards.

#9
Valfreyja

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Well it's the 26th and I've been spamming the play button, making it do an internet check and it constantly fails. So either it's bugged like **** or the 26th isn't the release date in europe. Either way it sucks. :-/

EDIT: For the record, I bought the ME2 DD version of the game from the ea online store.

Modifié par bjornis, 26 janvier 2010 - 12:59 .


#10
Phonzo

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European release is 28th.

North American digital release should be around 10AM PST

Also Bioware has no control over the unlock time - its established between the publisher (EA) and the distributor (Steam, D2D, EA store, Impulse)

Modifié par Phonzo, 26 janvier 2010 - 01:11 .


#11
Guest_Beneharo_*

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For European I think the digital is the same at north america, truth the official launch is the 29th, no for digital download, last one have that languages (Spanish, English (US) and (EU), Czech, Russian, and Hungarian). I believe the game in Europe can play at 18:00 GMT+0 (+8 from PST time) 10am PST time is 6:00pm in Canary Islands/London/Lisbon.

#12
Vassag0

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Beneharo wrote...

For European I think the digital is the same at north america, truth the official launch is the 29th, no for digital download, last one have that languages (Spanish, English (US) and (EU), Czech, Russian, and Hungarian). I believe the game in Europe can play at 18:00 GMT+0 (+8 from PST time) 10am PST time is 6:00pm in Canary Islands/London/Lisbon.


We'll see in 3 hours and 20 mins.

#13
Guest_Beneharo_*

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Vassag0 and Phonzo you're right. I just spoke with EA technical service in Spain and has told me the launch date is on 29 but the digital version they don't know but that is normal day before to official launch in stores, meaning that for 28, so we must wait >.<.



Regards

#14
FenixBlaze

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General Corrado wrote...

Hi There,

Just trolling the forums and noticed a thread about not being able to load the game. There is release control on the EA Store Digital Download versions (some of DD providers as well) that lock the game until a certain time. For North American players unlock should occur around 10 am pacific time
.
Please let me know of that clears up your issue.

Regards

-Ryan

 


So any new about the promo codes for the EA Store Preorder/Preloads?
Havent goten an email yet, I have the Digal Delxue version!

#15
paradox09

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got my inferno code from the DDE but nothing else besides the game code yet...waiting to see if they email them when the game is unlocked in 10 mins



BTW i got through to the chat and he said that the codes arent sent out until the order is deemed completed...which will happen when the game is released...

#16
paradox09

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Confirmed all my codes were just sent at 10am pst lol.

#17
Guest_Beneharo_*

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Now playing, great. Europe activated.

#18
Cerack

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Not all of europe it seems..I still can't get the release date check to verify. And I still haven't received any other key besides the game key itself either.

Edit: it's the digital collector's edition from the EA store.

Modifié par Cerack, 27 janvier 2010 - 07:08 .


#19
zeypher

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lol atleast you got your codes and CD key. I got the game via D2D and i still havent recieved my cd key or the codes and the launch is tomorrow midnight

#20
orashinage

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Im From Brasil and this information is valid for South america too?



So i have to waiting for 28th or 29th?



Great, Floating in my country and now this issue... i have to move to china or caribean, maybe works!




#21
Captain Jazz

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I'm not sure this is the right place to raise this question, but I'm expecting my copy to be delivered (since I bought the offline CE version) tomorrow, so I'm wondering if I'll be able to play it before the 29th?

I know it's just a one day delay if I can't... but I am an impatient little sod :P

#22
Thedoric

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I bought mine from Ea and I am getting a release date error. How do I resolve this?

#23
Sir Ulrich Von Lichenstien

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Anyone from the UK got the DDE from GAME and got the email for the installation? If so have you been able to install it yet?



I seemed to be able to DL it fine, but when I go to install it goes through the initial install screen with pic of Shep and green bar moving along at bottom, when it gets to the far right, the screen vanishes and gets replaced with a little popup stating "No supported languages found contact Bioware" Now at the time I had a window open that could see the folder it created but soon as that screen went the folder went too.



I know on GAME site it states that on Friday at 0.01am I will get an email with the activation key so am wondering if the install is on some sort of lock too or whether I need to DL it again?



Any help with this be much appreciated, I've sent GAME an email too about this but figured would ask here as well seeing as the popup advised contacting Bioware