386 réponses à ce sujet

[dboyer87]

AHHHH!!!! I've been trying to live chat all day and I'm at work so I walked away for a 20 minute meeting came back and I actually connected and I wasn't there to respond so they closed at. MOTHER*********!!!!!

[BenjaminStackin]

When is a good time to give this ordeal another shot? 3-6 months? Next year?

[Chad44]

lol i got threw 2 chat and he could not see my text...............jeeezz

Modifié par Chad44, 27 janvier 2010 - 06:46 .

[Riot Ring]

Called, got it set up. It works. Expect a 1-1.5 hour wait on phone, or a 30 min wait on chat. Chat is unreliable though, random D/C's,

[mtbrdude]

i just hit the 1 hour mark on my current call.. and i'm 10 minutes from chat...

[intetnetrage]

i got through chat once and they linked my accounts but then i lost cereberus network and cant use my card agian or i have to pay for it now

[mtbrdude]

one hour and ten minutes later it is all sorted out, and he gave me the dragon age armour for free..

[kcjones05]

It worked but they had me on hold for 80 mins yes 1 hour 20 mins but they did give me some extra stuff as a thank u at least the gut i was talking to did he is the man.

[darksunshaman]

All fixed. Have to call in, too many calls for them to devote anybody to live chat at the moment

[dboyer87]

been on the phone for an hour and line just went completely dead, no music, no talking. but it still connected. Anyone else have this problem?

[chenster22]

dboyer87:



i had the same probelm yesterday, i was on hold for 40 minutes. there was a good 3 minute stretch with no sound, but u're still connected. good luck!

[dboyer87]

chenster22 wrote...

dboyer87:

i had the same probelm yesterday, i was on hold for 40 minutes. there was a good 3 minute stretch with no sound, but u're still connected. good luck!

crap well mine lasted about 10 mins and I thought it was game over so I recalled, damnit

[Malastare-]

Crap. I was on hold for two hours and I didn't get any free stuff.



I blame Bioware! Give me free stuff!

[Megaherz X360]

Right now FIGHT FOR THE LOST is more Like Fight for you Free DLC .

[dboyer87]

wtf!!! on the phone for 45 mins then I just get white noise and it hangs. WTF EA!!?!? WHY DID BIOWARE DO THIS TO US, WHY DID THEY SIGN UP WITH THIS CRAPPY PUBLISHER!!!

[Benstamania]

Well I appear to be having the same issues as everyone else, extremely confusing directions. The ONE time I try to do something online (ME2 was installing to my HD) and it's a clustermess. I'm trying to do everything I possibly can do before calling EA because I HATE talking to customer support...I hate explaining whats wrong, ect. I sent EA an email after the stupid chat "Cancled" about 4 or 5 times so hopefully I get word back from them that way.



This whole "promo code" BS has been epic fail, the easiest things to do would have been...



A.) The ability to "unlink" my 360 on my "other" EA account.



B.) Allow the downloads RIGHT from the dashboard.



How it became this complicated is beyond me.

[dboyer87]

I hate this with everything I have, I dont know if I can bring myself to deal with other bioware games if its going to be like this from now on.

[Mr. Horseshoe]

I haven't been able to get a hold of support for a total of 6 FREAKING HOURS! This is ridiculous. I want to punch a baby.

[RkQue]

I mean ya i'm kinda pissed about not getting all my dlc, but the game does kick some serious ass. Just saying....

[Benstamania]

I like how while I wait on hold that they tell me to go to the chat website rather then wait on the phone. Yeah, ok...how 'bout you make your "chat support" WORK...then I'll do that then wait on the damn phone.

[Antbie]

I called them and waited for 1 hr+. It was worth the wait. He fixed my account linking and gave me the inferno armor for free for waiting.

[Globul Warming]

BathrobeAssassin wrote...

I didn't have to use tech support--

I too used the wrong emails. A few suggested creating another XBL Silver account and using it's email as the same email I used for this Social account. It worked like they said-- logged in to my EA account via ME2 on Xbox, pressed cancel when asked to access Cerberus, the Terminus Armor and Weapon was in the New Content Available.

When I switched back to my main account, the Armor and Weapon was in the ship's equipment cabinet.

I'm just glad it finally worked out. No thanks to this over-complicated method!

Just wanted to confirm that this method works. Create a new Xbox Live account (I used the 1-month free Gold subscription that came with my Xbox, but I imagine Silver would work fine as well) and register it to the email you used for this stie (Bioware Social Network). When you load up Mass Effect 2 using this new XBL account, the Collector's Armor and Weapon should show up under the New Content Available. Download it, and when you're finished, switch over to your main XBL account. Load up your save file and the weapon/armor should be in their respective lockers. Saved me from having to wait several hours to get a call through.

[Benstamania]

Wow, gonna try that now.

[Wirchler]

Well, after 4 dropped chats (no agent available) when I hit my turn, and an hour on the phone so far, I'm going to try this and hope that it all works the way it said.



TIA to Globul Warningfor posting it, even if it's not successful. At least it's SOMETHING...

[Benstamania]

Yup, that method works, thanks Bathrobe Assassin.