386 réponses à ce sujet

[chenster22]

yeah baby i'm in the pacific NW as well... one hour and 12 minute hold time and counting.



yeah i work with registering people over the phone.... i know how it is. it can be tough.

[Faptasticle]

JEEBUS_UNIT wrote...

I dial in, go to option #8, it gives the robotic voice run-down of how to enter your code, and then it goes to "Our lines are currently closed" and hangs up.

Consider yourselves lucky, I'm in the Pac NW it's 7:15pm PST here...

If the call was made after closing hours, that may be why. They're trying to clear up all the calls in queue, without accepting new ones, so they can get out of there for the night.

[FerruxEcho]

If they had an option to delete a persona from an account, this would work faster, put less strain on them and would make a lot of people happy.

[MassCause]

They close queues after closing hours.

They only talk to people already in queue.

Still no help for me.

I called from two phones just in case I get hung up on

[Retribution892]

alrighty...so it turns out there isnt any downloadable content in my in game personal terminal thing next to the galactic map either. Life sucks.

[JEEBUS_UNIT]

And just made it all the way to #1 on chat after waiting a half hour and got dropped. I have blue balls. This is ridiculous.

[Livewire925]

So, for the rest of us that didnt call before 9 are SOL? or do I ust try again tomorrow?

[killmore36]

YES 91 min 41 sec including the time i was on the phone with nathen



if your still on hold theyll get to you

if your not im sorry



well um good luck!

[Faptasticle]

Just got off the phone with Phillip and he fixed everything for me. Cerberus Network is running and my accounts were merged.

Get this, EA threw in a Gift Certificate for waiting through the ordeal. They have my respect.

Modifié par Faptasticle, 27 janvier 2010 - 03:24 .

[killmore36]

i didnt get anything sweet....

[chenster22]

i'll consider getting connected being a sweet thing... haha...

[kentonio86]

Im having the hardest time trying to download Terminus Armor. Its downloaded to my PC but how the hell do I get it to my xbox???

[MassCause]

YES!!!

Got my stuff cleared and properly compensated...

But wait... whats that static I hear?

My phone turned off while talking (I was charging it too).

Hopefully he put it all through like he said he did.

[Faptasticle]

MassCause wrote...

But wait... whats that static I hear?

I was hearing a lot of static too.. Made me nervous.

Here's to hoping everyone gets their problem fixed. I'm off to finally play some ME2.

[jhughes707]

Still no terminus armor!!!!! Got that crap ass Normandy crash site though. I even asked that frikin EA rep if the Normandy crash site was how I get the terminus armor and he said yes. OMG i am f****** pissed. worst experience ever.

[chenster22]

85 minutes in and i'm talking with someone.

[XinZ212]

Just got my account fixed and free Terminus Armor out of it. This method is tried and true!

[LoyalExpert23]

I have been on hold for 1hr and 9 minutes, and havent been diconnected yet, but this is bull to make people wait so long. I am actually one who waits to be sitting on hold but i guess if i want this fixed i will sit through it

[killmore36]

yea i guess getting thru is sweet, my neck hurts now

[jhughes707]

least u guys still can call. They say they are closed now over here. And ofcorse that damn Live chat wont connect. F***!

[chenster22]

91 minutes... and i turn off the console, BOOM it works... Logan was the man. great attitude, and i joked with him since i work for a call center too.



no gift certificate tho

[Omnitoast]

A guy on the Live chat did it for me, hope the rest of you luck!

[jhughes707]

What browser are you using, why will it never connect for me?

[chenster22]

killmore36 wrote...

yea i guess getting thru is sweet, my neck hurts now

haha i had it on speaker phone so i can bother my cat. my neck is thanking me for that. good luck guys. 

[Omnitoast]

Latest version of Firefox.