Aller au contenu

Photo

can't log on


9 réponses à ce sujet

#1
alpha9_666

alpha9_666
  • Members
  • 3 messages
when I start up dragon age and try to log on to get my DLC it says my password is invalid

I went to my profile here and was able to change my password but I still couldn't log on

#2
roku

roku
  • Members
  • 46 messages
try doing it from the ea downloader app instead...that worked for me.

#3
j.wolfheart

j.wolfheart
  • Members
  • 5 messages
I didn't get an EA downloader app when I installed. where do I find it?

#4
roku

roku
  • Members
  • 46 messages
ummm...i think it installed automaticaly with another game i have. try looking on the ea website.



maybe it auto installed on your comp and you just dont know it?



mine is located at:



C:\\Program Files\\Electronic Arts\\EADM




#5
alpha9_666

alpha9_666
  • Members
  • 3 messages
the problem is not that I can't download but I can't even log in

#6
roku

roku
  • Members
  • 46 messages
i know....cuz putting the code in through the game doesnt work.



just try the ea downloader app.



i had the same problem and thats how i got around it...its tupid i know, but it worked for me

#7
Fernando Melo

Fernando Melo
  • BioWare Employees
  • 639 messages
You should be able to login with the same user/pass you use here on social. Some users reported issues with special characters in their pwd - it sounds like you've already tried changing it, but just ensure there are no special chars if that is the case.

#8
j.wolfheart

j.wolfheart
  • Members
  • 5 messages
Oh that might be it...I will change it to something else then...brb and let you know if that is a problem.


#9
j.wolfheart

j.wolfheart
  • Members
  • 5 messages
Holy Crap....You can't have special characters in your password or it hates you...Now I need to head over to the DLC problem area...Thanks for the Help Fernando

#10
alpha9_666

alpha9_666
  • Members
  • 3 messages
thanks for the help their was a symbol in my password