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Still freezing up on loading screen


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#526
AllysAria

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I fractured my foot last week so I've got four weeks off work to sit through. I thought playing this game could help me pass the time...



Unfortunately I have the exact same problem everyone here seems to be plagued with. The game runs smoothly until I try to create a new character or import Shepard - then it halts at the loading screen and will not continue to load. CPU usage drops to 0% and I'm forced to control alt delete out of the game.



Alternately, if I load the game and watch the intro movie (after it tells you to press any key) the once-smooth menu screen lags like a **** but I can (eventually) import my she-Shepard. Yay! Except...now everything else runs just as badly as the menu screen and the game itself is unplayable. The in-game cutscenes are completely unwatchable; they'll play for about two seconds with another five seconds of nothingness in between, rinse, repeat. The cinematic with the Normandy ran beautifully - but without voices, I might add.



I'll also mention I had no problems running ME1 and DA:O on this machine - it's a little old, but it definitely meets all the minimum requirements.



Bioware...c'mon, seriously?

#527
Lesclaig

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Awesome came back from school and sleep and Bioware mod said they are looking into it. I hope all of us can get a quick fix tonight and an offical patch in the near future! (crosses fingers)

#528
Viakar

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Yea...this sucks. PC gamers seems like its a dying breed, with stupid issues like this no wonder everyone is going to console. This is a simple bug that can be fixed easily and shouldn't have even hit shelves. Just wish we pc gamers would get better quality than this pos. The actualy problem is that the game tells the lower - medium range cpus that it doesn't have enough to power the game, but they do. And the higher end cpus don't have a problem with it, nothing to do with single, dual, or quad. Just gonna have to wait for a patch. :(

PS: If you want to get past the loading screen, some of you have and some haven't, you need to wait at the screen that tells you to press any key. wait for the movie to start and finish. After that you can go into the game but it lags and is unplayable.

#529
Taunting Bull

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You guys keep complaining about how Bioware has "dropped the ball," but the back of the package clearly states that the min. requirements include a dual core.

#530
eternalnightmare13

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@ Taunting Bull - There are people with dual core cpu that are having the same trouble. Bioware has even stated in this thread that it is not a 'single core' issue.

#531
getterg

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Welp, I can wait. Not like I have anything else to do or anything >_>

#532
metalcalf

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Taunting Bull wrote...

You guys keep complaining about how Bioware has "dropped the ball," but the back of the package clearly states that the min. requirements include a dual core.


then please wxplain why it wont work on this rig(my rig), which blows away the specs for the recommended config.

Processor: Intel® Core™2 Quad CPU Q9550 @ 2.83GHz
Memory: Corsair DDR2, 2814MB RAM
Hard Drive: 150 GB
Video Card: NVIDIA GeForce GTX 280
Monitor: SyncMaster 2253BW/2253LW,SyncMaster Magic CX2253BW/CX2253LW(Digital)
Sound Card: Realtek HD Audio output
Speakers/Headphones: Logitech X-540
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.090804-1435)
Motherboard: NVIDIA NForce 780i SLI FTW

#533
Viakar

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Taunting Bull wrote...

You guys keep complaining about how Bioware has "dropped the ball," but the back of the package clearly states that the min. requirements include a dual core.



If we didn't complain about our problems, then it would never get fixed....Im sorry but I have a dual core and its messing up too. So to me bioware did drop the ball.....

#534
tactkage

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I turned everything in the configure to off and still lag in game. Immense lag. I lagged during the talking with Liara in the beginning also. I already did the green screen and yea I got into the game, but now its just blah. I can barely get anywhere, and so far what i've been able to see and do in the game makes me frustrated I can't run it smoothly... Still not entirely sure if its just Bioware or my computer, but I've been able to run every PC game smoothly with a few adjustment of the settings. Which includes Fallout 3 which is a pretty crazy big game also. And Left 4 Dead 2, though I don't think that requires much. ME2 looks waaay better than either one so still I might just need an uber computer...., but I already calculated that 700 dollars would be what I need to finish upgrading this hunk-a-junk... So I hope its a Bioware issue Lol.

To note also that I lag in the Mission Menu when you hit ESC in game. Dun know if that has anything also to do with my jank computer Lol.

Modifié par tactkage, 27 janvier 2010 - 06:52 .


#535
U-Schultz

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I posted this elsewhere but it quickly dropped to page whatever and out of sight. This worked for me. Give it a try.



Your mileage may vary.

I was having the lock-up when trying to create a new Shepard or importing an old one.

There is a (long) thread about it on this page.



P4 3.6 GH

WinXP SP3

2 GB Ram

GeForce 7950GT Video card.



Just got done with the early combat scenes in the lab so I am apparently working.



1) Turned ON hyper-threading on my CPU. Its off by default - unknown how related to ME2 now working.

2) Ran AlacrityPC - a freeware program I use (for other games) that you can configure to shut down just about all of you background services and processes. I'm pretty ruthless and shut down all I can.

3) Start ME2 from the ME2.exe not the launcher per the AlacrityPC program.

4) Let the EA and Bioware splash screens run till you get to the "press any key" screen.

5) DON'T "press any key" - let the intro video run.

6) Once back to the "press any key screen" just press and play!



Again I had the lock-up on import and making new characters, and when I figured out a way past that (the "press any key" bug) I could import my saved Shepard but the video and game ran with such chop and stutters as to be unplayable.



Using the above steps everything (so far) is working great.

#536
RedScarWolf

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Okay, read thru most of this thread and I have a problem close to everyone else, I'm able to play the game but when I go to a new area I get a five to ten minute loading screen, (if going off ship) a two minute black screen for squad selection, another one minute black screen for weapons then right to game play. From there it's fine at max settings(except for a hiccup or two). I had the same problem with DAO only that it happened after three of four hours of playing. I have a AMD Athlon™ 64 X2 Dual Core Processor 3800+ 2.00 GHz, a NVIDIA GeForce 9600 GT with 512MB DDR3 video memory and 2 GB of RAM. I can play the game but it takes a lot longer than it should. Oh, and I'm running Vista 32-bit SP2.

Modifié par RedScarWolf, 27 janvier 2010 - 07:03 .


#537
Medhia Nox

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BTW - Taunting Bull, this is the first time in nearly a decade where I had to check "System Reqs." because this is the first game in a long time that was made so lazily that it requires more than it should.

Reminds of 7th Guest - back in 92 a friend of mine with a good machine couldn't play it because it was made so poorly that it could only be played on the highest end at the time.

Now - dual core isn't "highest end" - but, guess what, you want good sales - you produce games like Blizzard does and make them so they can run.

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And games like Left 4 Dead "Require" a Dual Core - and they run like a champ for me.

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Last but not least - Dual Core and Quad Core people are having the same problem.

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And really last - the last Bioware person to come in here admitted it isn't "Single Core" issues.

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So - please be informed before trying to be a champion of temperance and common sense.

((And I can't even trade this POS in for the 360 version - and it baffles me why I even want to))

Modifié par Medhia Nox, 27 janvier 2010 - 07:04 .


#538
zebraturkey

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Viakar wrote...

 The actualy problem is that the game tells the lower - medium range cpus that it doesn't have enough to power the game, but they do. And the higher end cpus don't have a problem with it, nothing to do with single, dual, or quad. Just gonna have to wait for a patch. :(



Oh is that why it won't work with an i7@4.0ghz

#539
Shdwlancer666

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Ok, I've had this exact same problem, of the game freezing at the first load screen. I bought the regular version from Gamestop, I had this same problem with the original Mass Effect which I bought off the Steam Network, what was wrong then was that it was a corrupt download/install. I used the Mass Effect 2 registry key to activate my ability to direct download the game off the EA Download Manager, to see what happens. I'm figuring it is a corrupt install, cause the games file size was different everytime I installed it. The box says it's supposed to be 15GB's in size, but after three installs of the disks, it read as being, 9, 12, and 11GB's respectivly. What's it's file size been for you guys? I'll let you know what happens when the digital download is down, sometime tommorrow morning.(I just hope the guys at Gamestop who bought this game are having the Exact same problem.:)

#540
RockyRoberts

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U-Shultz I noticed my processor does not have hyperthreading...maybe this is the key? Can anyone else verify if their working ME2 is running on a processor that does not support/have the ability to hyperthread?



Or is there anyone that has been monitoring this page that can say if their PC does support and have hyperthreading enabled but still freezing up on the loading screens?



If I wait for the intro movie to play, I can make it to the Lazarus project however just after you decide appearance/class, the game will freeze upon the subsequent loading screen.

#541
Medhia Nox

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Same with me Rocky - I actually went through the chore of getting to the "resurrection" sceen and then "Loading......."




#542
U-Schultz

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Again, I don't know if turning on the hyper-threading did anything good or bad.

I did three things at once ("press any key" fix / AlacityPC / and Hyperthreading) to get ME2 to work.

I will try it again with hyper-threading off and see if I can still play well.

#543
RockyRoberts

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appreciated...I'm going to call EA support in about 10 minutes it'll be an hour before they respond but once again I'll keep everyone up to date if they can fix it for me they can fix it for everyone.

#544
Seratina

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AlarisT wrote...

I bought ME2 collector's edition - hard copy. Installed on my quad core Windows 7 x64 system | 8800 GT w/ latest drivers | and it crahses upon launching the game every time. I downloaded and tried the blank bik files - no dice. This is pathetic. We finally get a decent game the same day the 360 version is launched, and we still get dumped on. GG bioware


I've got a dual core amd processor running on vista and have a 8800 gts and am having the same problem where it crashes upon launching, doesn't even make it to any movies.  I have tried reinstalling several times, still no dice. 

#545
U-Schultz

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Ok - I am back.



On my system ME2 definitely likes Hyper-Threading.



Without it (just the "press any key" fix and AlacityPC) the game ran much better than before but still had chop and stutters in the video.



With hyper-threading on, plus the other two fixes, ME2 runs great for me.

#546
orakga

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 I want to contribute by joining the rest of you in saying that MY GAME FREEZES TOO!!

This problem is real.

Please fix ASAP.

----

On the other hand, I'm still 20-ish hours away from finishing DoA, and I'm out of town this weekend.  This would have normally upset me beyond the limits of my sanity (a $50 product HAS TO work out of the box), but my schedule has made it a little less upsetting.

... that still doesn't change the fact that this is unacceptable, especially coming from a company like BioWare (i.e. not an indie)<_<

#547
Lesclaig

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What is hyper threading, where can you manage it on your pc?

#548
U-Schultz

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Well, my PC is several years old and I think HTT (Hyper Threading Technology) was a performance tweak/craze with the P4 CPU's - I'm sure someone here knows more about it than me. Interestingly on my Dell CP its off by "default."



Anyway its turned on and off in the BIOS during boot-up.

#549
maselphie

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They make their game fit down to the extinct 800x600 resolution, but not something as broad as a single core processor? That's seriously flawed logic.

#550
lolmanftw

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hyper threading is not for single cores, unless its that single core intel cpu with a virtual thread. @u-schultz, we get it but we dont have your problem. Stop spaming. This is mostly about the freezings after cinematics. We already got passed the first load and character creation screen, jeez..