1454 réponses à ce sujet

[iamaddj]

I am also having the same or similar problem. For me the game freezes right after the "hit any botton" screen. It Freezes on the next loading screen that says something like "please wait a moment" or in my case wait forever. This is right after it gives me the choice to activate the Cerberus thingy, but no matter which option I chose, to activate it or not, it still freezes right there. I think this is the same kind of problem you all are having. Or related. Im ruining (trying to) it on XP SP3, I have an AMD Atholon 64, 3500+, 2.20 GHz, 2.00 GB of Ram and other stuff not quite sure. I have had no problem with running both ME1 and DA:O. It quite annoying to pre-order a game, get it and then not be able to play it.

[jrbabineau]

@ lolmanftw the name of this thread is "Still freezing up on loading screen " aren't you in the wrong spot instead of u-shultz?

[U-Schultz]

lolmanftw wrote...

hyper threading is not for single cores, unless its that single core intel cpu with a virtual thread. @u-schultz, we get it but we dont have your problem. Stop spaming. This is mostly about the freezings after cinematics. We already got passed the first load and character creation screen, jeez..

I apologize for "spamming" - I thought I was trying to help some folks.

I'll go back to playing ME2.

[Medhia Nox]

Left 4 Dead 2 = CPU: 3.0 GHz P$ Dual Core 2.0 or AMD64X2 ((Runs like a CHARM in single and mulitplayer ))



Mass Effect 2 = 1.8 GHz Intel Core Duo (equivalent AMD) ((Freezes and stutters like a CHUMP))



----



Blaming System Reqs. is BS

[msherrow]

Wow, you'd think in 2010,a company would not release a piece of **** that does not work out of the box. Just wasted $59.99 on a collectors edition that crashes immediately on loading. No tips in the forum (just if you downloaded it directly), 3 cancelled chat queries....on my way back to Best Buy....back to World of Warcraft.

[Ceeps]

Well, that trick for letting the intro movie play, allowing us to get past the new game load- somewhat worked for me too, but I have the same problems. It plays at less than 1fps.

[RockyRoberts]

It's not spam...I appreciate it maybe because hyperthreading doesn't jive with single cores I think the issue is with hyperthreading...which would explain why multicore users are having the same problem (perhaps, like Shultz said, the standard for HT is off on most systems)



It could also explain why others are able to play without the error, perhaps they have newer processors that come with HT enabled....



Obviously this is an educated guess as I am no tech specialist but if Shultz is saying he can still run the game without HT and it boggs down, seems like HT could be our culprit. On the phone with EA support now once I get a human on the other line I will be sure to update.



Once again if anyone can confirm they are running the game without HT and able to play, or if some of the earlier posters on the thread can confirm what their HT setup in BIOS is like, we might get one step closer to an answer.



It's sad that a non-tech like myself or the myriad of others are left to solve this problem 24+ hours after release.

[hansguber]

Just to make it explicit. This seems to be some problem caused by the .bik movies. Every time a bik movie plays, the movie itself will play fine (both in-game and using RAD tools outside the game), but after that, the game goes into stutter mode. The reason the Illusive Man intro movie stutters is because those sun images are bik movies. Similarly, every time we use a mass relay, etc., a bik movie plays and then everything after that stutters. I'm curious, has anyone tried renaming or creating dummy files for all of the bik files and seeing if that stops the stuttering after?

[blorbie]

@U-Schultz: I do not know what lolmanftw is rambling about - clearly people here are having trouble with various parts not just limited to lolmanftw's single experience. I appreciate your posts, U-Schultz - thanks!

[zebraturkey]

I just tried chat support with ea after nearly 2 hrs and 4 cancled chat que's I gave up and emailed the details. I hope to here back soon. BioShock 2 is on the horizon if this isnt fixed by then I will just be out 60 bucks.

[zebraturkey]

EA support sucks I have attached a copy of what I sent them and what their response was. Sorry if it is a bad read I'm not the most eloquent writer.



EA,

I bought Mass Effect 2 digital deluxe edition from steam. After installing I found that when I come to the create or import character screen no matter what I choose the game goes to a loading screen and promptly freezes. I am among many customers with the same problem and would like to know what will fix the problem. I exceed the minimum requirements for the game so I am at a loss for what might be wrong; surely you would not have released a game with a known bug like this. I look forward to fixing this and thank you for your timely response. It seems that easy info version 3 also does not work, Due to this I will attach dxdiag instead. http://social.biowar...06/index/772168 this is the thread that goes into further detail about the problem.

Response

01/27/2010 11:55 AM



Thanks for your interest in the Blood Dragon Armor promotion from Dragon Age: Origins. Your purchase of Dragon Age: Origins for PC, XBox 360, or PS3 entitles you to first purchase redemption of the Blood Dragon Armor for both Dragon Age: Origins and Mass Effect 2 on any available platform.



Physical copies of the disc will include a Rave card with the requisite code and download instructions.



Players using a digital copy will have codes e-mailed to them by whichever e-retailer they used to purchase the game.



If you have any further questions, please check our knowledge base at support.ea.com, where you can search our available answers or submit an e-mail for follow up.

[Zoulezz]

1+ on the same problem. Please report when a fix can be found.

[KirilenkoBG]

hansguber wrote...

Just to make it explicit. This seems to be some problem caused by the .bik movies. Every time a bik movie plays, the movie itself will play fine (both in-game and using RAD tools outside the game), but after that, the game goes into stutter mode. The reason the Illusive Man intro movie stutters is because those sun images are bik movies. Similarly, every time we use a mass relay, etc., a bik movie plays and then everything after that stutters. I'm curious, has anyone tried renaming or creating dummy files for all of the bik files and seeing if that stops the stuttering after?

Dude, please read the thread, we've figured that out long ago...

Seriously people, read the thread and stop reposting the same thing, we know it's the .bik files.

I suggest just writing here if you have the problem, and post your specs too (i'm not sure that's required anymore though)

[Medhia Nox]

That's cute.

[RockyRoberts]

zebra that was the initial response I received from them after the same (roughly) email about the freezing prolems. They then returned with an email I posted on this thread around page 13ish...



Their response essentially said that they have exhausted their teir 1 troubleshooting tech support and it will be forwarded to "H" (???) asap...then they stated they would get back to me within 48-72 hours via email to help solve the issue. I mentioned the thread as well, but after a new 10+ pages of responses bioware has yet to state anything about an official fix and/or that they are aware of the specific problem for multiple users.



Gamble, Im guessing a moderator up on here, stated that it wasn't just a single core issue...but since then no word. I'm currently waiting on the phone (30 min in----the beginning) and I will bring the issue up again and provide m,ore details if given.



Goodluck all

[Maddog 23]

Just so you know, hyperthreading only applies to P4 processors, with this specific trait. Hyperthreading was a precursor to multi-core processors, and was a way to describe mulitple paths or 'threads' for individual processes. To the best of my knowledge it is no longer used.



I tried the Alacritypc to stop all the backround programs, but got the same result.

[Zoulezz]

f5 f5 f5

[JayDilla34]

ok heres my problem i get to where you click male or female then another screen starts to load, and then freezes.....looks like there might be options at the bottom but its blurred. I have 2 desktops and 1 laptop. It freezes at the same spot on all 3 .

One desktop has a P4 3ghz with an intel integrated graphics
the other desktop has an AMD Athlon 2650e precessor with Nvidia Gforce 6150 nforce 430

the laptop has a AMD sempron M100 2.0ghz 3gig ram, and a AD M880G with ATI mobility Radeon HD 4200

now would all these pc's lock up at the same spot even if they all r below specs? or would you say its something with the gaming software?

[Nezacant]

JayDilla34 wrote...

ok heres my problem i get to where you click male or female then another screen starts to load, and then freezes.....looks like there might be options at the bottom but its blurred. I have 2 desktops and 1 laptop. It freezes at the same spot on all 3 .

One desktop has a P4 3ghz with an intel integrated graphics
the other desktop has an AMD Athlon 2650e precessor with Nvidia Gforce 6150 nforce 430

the laptop has a AMD sempron M100 2.0ghz 3gig ram, and a AD M880G with ATI mobility Radeon HD 4200

now would all these pc's lock up at the same spot even if they all r below specs? or would you say its something with the gaming software?

I would.  Sure all of those computers could load into the menu screen and run videos, the second it gets to the game engine (and this is where the specs are needed) would be where the game would crash.

[Lesclaig]

JayDilla34 wrote...

ok heres my problem i get to where you click male or female then another screen starts to load, and then freezes.....looks like there might be options at the bottom but its blurred. I have 2 desktops and 1 laptop. It freezes at the same spot on all 3 .

One desktop has a P4 3ghz with an intel integrated graphics
the other desktop has an AMD Athlon 2650e precessor with Nvidia Gforce 6150 nforce 430

the laptop has a AMD sempron M100 2.0ghz 3gig ram, and a AD M880G with ATI mobility Radeon HD 4200

now would all these pc's lock up at the same spot even if they all r below specs? or would you say its something with the gaming software?

Read the rest of the thread. A mod stated that theres issues with the game. We all know about how it freezes on the load screen... it sucks. Bioware knows its a problem and is working on it, thats all we know.

[Reavyn]

I keep freezing up at random loading screens. Sometimes I will freeze up at loading screens I'd already gotten through fine. The game will also occasionally crash at loading screens.

Vista 32-bit

AMD Athlon 64 X2 Dual Core Processor 6000+ ~3.0GHz

ATI Radeon HD 2600 XT

4gb ram

Modifié par Reavyn, 27 janvier 2010 - 08:30 .

[iniside]

Videos do not causing problems (at least not directly), i have deleted all of them, and still games freezes after playing video.So it must be player or something that start on bik video (even if is not there) and do not stop working after video finish. Replacing videos with green-blan files also didnt work for it. Only helps with loading screens.

[DashRunner92]

Can someone repost the link to the "workaround fix" or tell me what page number it was on?

[iniside]

look on google for single core fix.

[Zoulezz]

The fix only gets you so far tho :I