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Still freezing up on loading screen


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#576
The_REAL_Linenoise

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I just wanted to chime in ansd say I am having the same exact peroblems as everyone else in this thread. The video lags and stutters. I get 2 seconds of video followed by 5-15 seconds of freezing.



It seems the only video I can get to ever work is the intro movie (when I do not 'Hit any Key') and just like others, when i allow the intro movie to play the entire game interface lags up.



I too have tried all diffrent settings to no avail.



It would be nice if we could atleast be told they will be working on a solution instead of being told it MIGHT be addressed in a "POTENTIAL SECOND patch".

#577
DobryNETvor

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I keep freezing up at second loading screen, after Sheppard falls to space. Game freezed at the import save screen,then i will restart the game, and wait for demo was played, and then i ll start import and was done... After i ll save Joker from Normandy,and game was load, it freeze... I gotta Win7 Home Premium, Intel Core i5, 6GB RAM, MSI P55-GTD65, ATI 4890 1GB, lattest Ati drivers.... DAMN WITH THE GAME!!!!!

#578
RockyRoberts

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so no on the HT, thanks for the clarification. I just spoke to a rep on ea support and I will bring up the issues once my cerb DDE issues are fixed



thx again

#579
Lesclaig

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How long do you think it will take for a fix bioware?

#580
Bankai350z

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waiting...................



EDIT: Removed excessive punctuation. Don't do that. :ph34r:

Modifié par Stanley Woo, 28 janvier 2010 - 01:26 .


#581
Jessebanjo

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Same ****ing problem

I got past the first loading screen one time.

I even got up to building a profile.

but then i got stuck at the next load screen. This bug is literally killing me.

I am raging so hard right now

#582
Lem Lemoncloak

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Just wanted to post and say I have the same problem as the rest of you have.



I used the unofficial fix and got the game running, but certain cut scenes lag so bad it takes the fun out of the game. At other areas the game runs splendid though, without any problem.



Odd problem it is.

#583
lolmanftw

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Great job bankai

#584
Lesclaig

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Yeah I almost have the same problem with the fix. I run it and it lags really bad for some of the intro video then some parts it will play damn smooth and nice. Wtf is wrong with this lol. I know it cant be the disk cuz i tested it at my friends house and it works fine on his pc without the fix, he doesn't get load screen problems.

Modifié par Lesclaig, 27 janvier 2010 - 09:30 .


#585
Petr ZeDd

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So, must join the same problem. First loading screen and after a few seconds is frozen. I can not past this loading screen.

AMD Athlon™ 64 Processor 3800+

NVIDIA GeForce 7600 GT 256 MB

RAM 4GB


#586
iniside

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Lem Lemoncloak wrote...

Just wanted to post and say I have the same problem as the rest of you have.

I used the unofficial fix and got the game running, but certain cut scenes lag so bad it takes the fun out of the game. At other areas the game runs splendid though, without any problem.

Odd problem it is.

Not certain.
Game start shutter and lagging after bik video were played. This is really annoying, there is tons o small videos.

#587
RockyRoberts

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Ladies and gentlemen of this specific thread I have received direct confirmation thru EAsupport on the phone that THEY KNOW ABOUT THE ISSUE we are experiencing.



I repeat, the techie told me on the phone that they are aware of the PC specific problem with the game freezing up on loading screens for everyone....THEY ARE AWARE!!



The bad news is: There is no official ETA...



His response to my questioning as to why it cannot be fixed was that because of the release date being only yesterday that they have not had enough time to gather the essential information on the problem and figure out 100% where this bug is coming from.



He also stated that as soon as a fix is discovered for the loading screen crash, I will receive an email detailing how it can be fixed. OR he stated that through these forums a Bioware employee will announce an official patch that will be available as soon as the problem is diagnosed.



IE: Keep your eyes open to this technical support forum for a response from Bioware (hopefully)



Once I I receive the information thru emails to solve this problem I will also post the email they send to fix our loading screen crashing problems!!



It's sad that I had to spend almost a total of 4 hours JUST on the phone in order for them to tell me that they are working on it, but the bright side is they have acknowledged our existence and are attempting to fix our issue.



Some speculation on my side: they said in the email response I received yesterday 48-72 hours MAXIMUM before I hear back with the fix, that was last night, around 7-8pm PST...therefor [unfortunately] we can expect a fix by 29th of this month.



Don't forget about the Better Business Bureau!! Let them know your pain so that we can make sure this doesn't happen again.



Thanks all for listening, I hhope this helps a bit.

#588
Lesclaig

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Nice dude, I cant wait till they fix it. I was about to go just buy the ME2 360 version too.

#589
Prisoner24601

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It's good that they're working on the loading screen crash. Did they say anything about the stuttering video issue?

#590
Medhia Nox

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RockyRoberts -



You're a better man (or woman) than I to have put in so much time and effort.



Also, my thanks for being dedicated to helping the community.



Perhaps you should be hired by Bioware/EA because at least you seem capable of keeping the

lines of communication open.

#591
GrooveMan03

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Want to see something depressing? The following is a list of the 152 (and counting) people
on this ONE forum who have reported the Freezing /Laggy /Jiddering /Crashing issues
that have prevented them from enjoying the product they purchased.

Fun with numbers

Lets say on a low estaminte every one paided $50.00 a whack for Mass Effect 2,
that means over $7600.00 dollars where pocketed by EA & BioWare from they’re
loyal gaming public for a product that does not work and keep in mind thats
just from ONE forum, there are many, many more posts just like this one all
over.  So on average for every 1 person
to complain there are 6 others who do not, wow now we’re talk some numbers, that’s
$46,000 worth of product that is unplayable. 
Anyone else have any snake oil I can buy?

Maybe the EA & BioWare Project Manger(s) that decided to release a
nonfunctioning product should read this article.

http://www.usatoday....omplaints_N.htm

Is it just me or is anyone else really, really worried about StarWars
Old Republic?  Poor BioWare how far you
have fallen, please don’t become the next LucasArts and release broken,
unfinished games.

(Sorry for any spelling mistakes)

Accountant35
addiction21
Admiral K
AlarisT
alavenz
AllysAria
Asended
Bank12
BenwaSmash
Blackout62
blindmessiah
BloodyFallenAngel
blorbie
borg9
Brehus07
Ceeps
Cheita_Corps
cloud1833
Colinhenry
CSchroder
czaeba
Dafatmofo3
Danger Bird
danthraxxx
DarthLuck
DashRunner92
Demonite Dreams
Dfballa
diamondmagus
DobryNETvor
Dorohnl
Dregur
dremhunk
drhelio212
dupia
Dusk1976
dxmzan
Ekees
eternalnightmare13
fainez
FenixBlaze
flyingspam
Gebut
genesis_224
getterg
greghis
Gunhinta
hansguber
hapapake
Hawkeye8890
he_REAL_Linenoise
Hexivor
HK98
hubris0
hyrrulke112
idle_bg
ImBanginUrGirlFriend
iniside
iniudan
inkinconnu
JayDilla34
Jessebanjo
jidnis
jimmy_hoffa
jimmyhoustonfan
joelhulsey
jopaq
jrbabineau
KarthikM
khristianm
KirilenkoBG
Knightlife66
Kringe420
LazarusA
Lem Lemoncloak
Lesclaig
Lime_Green
lolmanftw
Lukage
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lupontralver
Maddog 23
maselphie
maxxman1971
MDarkmist
Medhia Nox
metalcalf
misterarmand
Misterbill
MoonChildTheUnholy
morgenstern2206
MrOptimism457
MRS. DILDOZER
msherrow
NatChaos
NetherWorldKuja
Nineven
nisyros
Nomad_Wanderer
nono_icky
Odmin
Oneshoe26
orakga
OUberLord
overlook360
Papa Watson
Petr ZeDd
Phonzo
pickmatt21
pip121
Qistis
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r_mossey
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rorican
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Versod
vesperalsage
Viakar
Vizhalaa
whitewolf0207
wvaughan1
Yuval666
zebraturkey
Zoulezz

Modifié par GrooveMan03, 27 janvier 2010 - 10:23 .


#592
GrooveMan03

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Looks like I broke the wysiwyg editor :/

#593
iniudan

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Thank for the info RockyRoberts



But I agree with Prisoner24601 some info about the stuttering video would be nice, if someone happen to have the patience to do so. I have the patience just not the phone, phone battery can't last 3 hour of elevator music and automated message. =p (Ya I know it a crappy phone but good enough for my normal use)

#594
lupontralver

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@Grooveman03



thx for the list i lost track at how many people there where at 104.

thats alot of cash( even if alot of use got the DE wich is 10.00 more)

i wonder what would happen if all 152(and counting) demanded our money back.

#595
Dafatmofo3

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i didnt demand my money back i just want the ****ing game fixed so i can play it

#596
lupontralver

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nor did i just wondering What would happen.

and yes i just want it running also

#597
tempAE0F

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The only thing that works for me, is to use the no intro fix, and to save, quit and reload the save when it starts to stutter in gameplay.

Oh, btw, I also start to get stuttering (in the game and whatever videos may play after its done) whenever I Mass-Relay-Travel to another system. It seems to be related to the video that plays when it happens. I'm going to replace that video as well to see if it helps.

Modifié par tempAE0F, 27 janvier 2010 - 10:42 .


#598
Bankai350z

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Grooveman03.. it is not the 43 grrr that matters.. that is a very small drop in a probably very expensive game to build, however, if you multiply that by the 10 other major forums and then mutiply that but the next 3 games we are not going to buy that are built by Bioware, that makes difference.. All in all, I am waiting. I too am upset, but I am sure we will get the fix soon.. For now we are all Junkies waiting for our fix.. waiting............................................................................. you know we will either go some place else for our fix or die soon waiting..........................................


Edit... 153 and counting.. you left me out :whistle:

Modifié par Bankai350z, 27 janvier 2010 - 10:43 .


#599
iniudan

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Nice list Grooveman.

#600
Dafatmofo3

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send that list to EA maybe that will get there attention