1454 réponses à ce sujet

[Nineven]

So we have two issues:

-Game freezes at load screens
-Game video stutters during cut-scenes and cinematics, (most notably the intro scene)

If using the "no-intro" fix, when the game begins stuttering during gameplay or a cut-scene, players can save their game and reload as a temporary fix.

[Santiak16]

I still don't have the game so maybe this won't help but people who have problems with prerendered scenes (they are done with bink video) could try this:

1- Search for a game that also uses bink video (Like Mass Effect 1, Batman Arkham Asylum, etc...), in the same directory of the main executable of that game should be a file called "binkw32.dll".

2- Make a backup of the "binkw32.dll" file that should be in the same directory of MassEffect2.exe

3- Copy the "binkw32.dll" file of the other game (the file in point 1) to the directory of MassEffect2.exe. (Overwrite the file).



Start the game without the no-intro fix and see if it works.

If not you can delete the "binkw32.dll" file and restore the the one that comes with Mass Effect 2.

Hope that helps

[jidnis]

KirilenkoBG wrote...

Yeah i'm not changing my OS because of a bug, i'm sorry. Also, great job idle_bg, i'm sure this is gona help out alot.

In all likelyhood it isn't a bug.

You may not have to change your OS, but you may just need to reinstall your existing OS using the proper multicore drivers. 

It seems like an inherent single core incompatibility - which the devs seemed to already know about.   I would agree it is rather silly though, there isn't much in mass effect 2 that I can see that should absolutely REQUIRE you to run multiple cores.

But at the same time, I was going all this time thinking I had multiple cores and Windows wasn't even using them!

Modifié par jidnis, 28 janvier 2010 - 01:25 .

[raphaelt]

Nawtyit wrote...

I was having this same problem earlier. I have a quadcore processor but was having some complications. I disabled 3 cores and fixed those problems(unrelated to ME2), but ME2 froze on the loading screan. I reenabled my other cores and it works fine now. This may help some of you.

Nawtyit, what Windows version are you running?

If you think it might be helpful to those who have multi-core systems but suffering from this problem, please consider describing what your complications with your cores were and how you fixed them! It might help, you never know.

Thanks.

[Nineven]

EVERYONE WHO IS HAVING THE VIDEO STUTTERING PROBLEM NEEDS TO POST THEIR SPECS HERE PLEASE:

Cutscene Stuttering topic: social.bioware.com/forum/1/topic/106/index/804826

This topic is about the game freezing, please post in the appropriate threads so we can get faster responses from tech support.

Modifié par Nineven, 28 janvier 2010 - 01:25 .

[the handyman]

well i got past the freezzz buy shuting down wetherbug lol but the crash grafics chopy  and thin freezz in the next faze were u are bein fixed in the laserus seen were u loading after

[DashRunner92]

I still don't think it's got anything to do with the cores because there are people running this game fine on single core PC's

[jidnis]

DashRunner92 wrote...

I still don't think it's got anything to do with the cores because there are people running this game fine on single core PC's

Do they hyperthread?

[raphaelt]

Santiak16 wrote...

I still don't have the game so maybe this won't help but people who have problems with prerendered scenes (they are done with bink video) could try this:
1- Search for a game that also uses bink video (Like Mass Effect 1, Batman Arkham Asylum, etc...), in the same directory of the main executable of that game should be a file called "binkw32.dll".
2- Make a backup of the "binkw32.dll" file that should be in the same directory of MassEffect2.exe
3- Copy the "binkw32.dll" file of the other game (the file in point 1) to the directory of MassEffect2.exe. (Overwrite the file).

Start the game without the no-intro fix and see if it works.
If not you can delete the "binkw32.dll" file and restore the the one that comes with Mass Effect 2.
Hope that helps

Thanks for the suggestion, Santiak16, but I just tried it with my Batman Arkham Asylum dll and unfortunately there is no change. The loading screen hanging issue is not resolved.

Note that the version of binkw32.dll that is included with Mass Effect 2 is version 1.9.5.0 (April 2009). The Batman AA version is 1.9.9.0 (June 2009), despite being an older release.

[SphinxFX]

Nice to know I'm not the only one with this problem. I've installed ME2, get through the intro and the first interactive part of the game flawlessly,no lagging or issues at all but can not get passed the create your character without my computer freezing up. Game freezes, there is still sound but lose all control of my computer. Tried 5 times but get the same result each time.



Here are my specs:



Ram: 3GB

Processor: AMD Phenom 9500 Quad Core 2.20GHZ

OS:Windows Vista SP1

VideoCard: ATI Sapphire Radeon HD4670 1GB DDR3



Has anyone recieved a response on this issue? Are they working on a fix or have acknowledged this issue?

[raphaelt]

DashRunner92 wrote...

I still don't think it's got anything to do with the cores because there are people running this game fine on single core PC's

Are there? I'd love to hear what their specs are, then.

It's funny that I can play the even more demanding Batman Arkham Asylum, which uses the same game engine, really quite acceptably, but Mass Effect 2 goes to pieces. Utterly baffling.

[DashRunner92]

raphaelt wrote...

DashRunner92 wrote...

I still don't think it's got anything to do with the cores because there are people running this game fine on single core PC's

Are there? I'd love to hear what their specs are, then.

It's funny that I can play the even more demanding Batman Arkham Asylum, which uses the same game engine, really quite acceptably, but Mass Effect 2 goes to pieces. Utterly baffling.

You should find them hunting through the pages on this thread. I was able to play Batman flawlessly too and L4D2 

[Nineven]

Santiak16 wrote...

I still don't have the game so maybe this won't help but people who have problems with prerendered scenes (they are done with bink video) could try this:
1- Search for a game that also uses bink video (Like Mass Effect 1, Batman Arkham Asylum, etc...), in the same directory of the main executable of that game should be a file called "binkw32.dll".
2- Make a backup of the "binkw32.dll" file that should be in the same directory of MassEffect2.exe
3- Copy the "binkw32.dll" file of the other game (the file in point 1) to the directory of MassEffect2.exe. (Overwrite the file).

Start the game without the no-intro fix and see if it works.
If not you can delete the "binkw32.dll" file and restore the the one that comes with Mass Effect 2.
Hope that helps

This doesn't work, I get an error after pressing "Play" on the MasseffectLauncher that says a file cannot be read/found. Appreciate the help though, keep those ideas comin'.

[Avarix Greenleaf]

In the task manager it looks like the game will hit 564,160 K Memory usage before it encounters this bug for me. Each time no matter if i choose male/female/import it freezes at the exact same memory usage. Loading movie stutters for a few frames and then CPU usage goes to zero.

[nazzurro]

I have the same problem, can't get past the initial loading screen after choosing to start a new character. Specs are:

E8500 @3.17GHz

8GB RAM

2 8800GTs in SLI



Bought the retail collectors edition from Best Buy. Took me a whole lot of hassling to get it to install, and now it just won't play. Very disappointing.

[Raezaiel]

the bink dll from Dragon age doesn't do anything =(

[DashRunner92]

This thread should be pinned >_<

[Redshaw88]

Well. There's another problem to add. I suffer through the ****ty, laggy opening, hoping to actually get some playtime and once I do all sound literally cuts out. All sound. *le sigh*

[dons60]

I am also haveing the same problem. The game installs OK. The initial menu appears. When I hit play I get a black screen and then the dreaded "Mass Effect 2 has encountered a problem..." message appears and that's the end.



My specs:



Windows XP SP3

AMD Athlon X2 6400 (dual core 3.2 Ghz clock speed)

2 GB RAM

Nvidia GTX 260

SB X-Fi Titanium Fatal1ty Champion sound card



Clearly NOT a single core system. By the way, Dragon Age Origins runs like a champ on this rig (as did ME1, L4D 1 and L4D 2 etc., etc.).

[whitewolf0207]

Raezaiel wrote...

wvaughan1 wrote...

Sounds like your issue is a bit different then. My issue isn't stuttering at all, it's purely loading hangups. The workaround where you let the intro video play through once then begin gets me through the first little bit, which works beautifully by the way, but then the next loading screen locks it.

So a stuttering issue could very well be a different problem than what idle_bg is talking about.

just download the fix to replace your .bik files and you will never crash at loading again, only get unplayable stuttering at the cutscenes

Not so.  I'm running a dual core system with Windows 7, 4GB of memory and still crashing at the second load screen (the Lazarus cutscene seems to be the main culprit).  I can get through the first cutscene and minor gameplay flawlessly (the destruction of the Normandy), but after that it goes to a black screen, then Windows reports that ME2 has stopped working.  It tries to check for a solution as to why the game crashes, but cannot identify a reason.

So it does indeed sound like we have two separate bugs we're dealing with here...<_<  Replacing the .bik files doesn't do a damned thing about the crashes.  In fact, I don't have a problem with the movies playing whatsoever...and the gameplay where you move Shepard to rescue Joker runs smooth as silk.  Its when the game attempts to load the next part of the game that it craps out on me.

Modifié par whitewolf0207, 28 janvier 2010 - 02:12 .

[Raezaiel]

whitewolf you have a different bug, if you havent seen the golden mass relay freeze this isnt the thread for you! =)

[DashRunner92]

whitewolf0207 wrote...

Raezaiel wrote...

wvaughan1 wrote...

Sounds like your issue is a bit different then. My issue isn't stuttering at all, it's purely loading hangups. The workaround where you let the intro video play through once then begin gets me through the first little bit, which works beautifully by the way, but then the next loading screen locks it.

So a stuttering issue could very well be a different problem than what idle_bg is talking about.

just download the fix to replace your .bik files and you will never crash at loading again, only get unplayable stuttering at the cutscenes

Not so.  I'm running a dual core system with Windows 7, 4GB of memory and still crashing at the second load screen (the Lazarus cutscene seems to be the main culprit).  I can get through the first cutscene and minor gameplay flawlessly (the destruction of the Normandy), but after that it goes to a black screen, then Windows reports that ME2 has stopped working.  It tries to check for a solution as to why the game crashes, but cannot identify a reason.

So it does indeed sound like we have two separate bugs we're dealing with here...<_<  Replacing the .bik files doesn't do a damned thing about the crashes.  In fact, I don't have a problem with the movies playing whatsoever...and the gameplay where you move Shepard to rescue Joker runs smooth as silk.  Its when the game attempts to load the next part of the game that it craps out on me.

Spoiler much? 

[raphaelt]

I urge people to create a different thread for cutscene crashes other than the golden mass relay loading screen freeze which appears directly after selecting a new character or importing a character. These may well be separate bugs. Let's keep this thread for the initial loading screen issue for clarity's sake, please, in the hopes it helps BioWare find solutions for both problems quickly.

[Raezaiel]

DashRunner92 wrote...

whitewolf0207 wrote...

Raezaiel wrote...

wvaughan1 wrote...

Spoiler much? 

heh first 30 seconds of the game? hey in star wars episode IV, there is a star destroyer that captures tantive V over tatooine

Modifié par Raezaiel, 28 janvier 2010 - 02:20 .

[Medhia Nox]

AMD Athlon 63 Processor 3500+

2.2 GHz

2 Gig

NVIDIA 9800 GTX +

Realtek AC'97 Audio



I've posted this already (like, page 2 or whatever) - but, why the hell not.