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Still freezing up on loading screen


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#776
raphaelt

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DashRunner92 wrote...

I'm probably being stubborn and in denial but i refuse to believe the problem lies in the single core. I was able to max out the settings on Crysis, GTA 4, and L4D2, but i can't play ME2 on low settings?


Dude, I do not blame you for that opinion at all. Batman Arkham Asylum has much stiffer minimum requirements and frankly much heavier system demands (such as anti-aliasing) and I actually run it quite respectably on my puny single-core Athlon 64.

It's true that you're probably in denial, but I really sympathize!

#777
Lesclaig

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Papa Watson wrote...

Guys just google this
Mass Effect 2 NO INTRO FIX & SINGLE CORE FIX
9th link down, download the one that says that.. replace files..
there ya go =)


We are aware, this thread is quite lengthy. We've come up with/found alot of thing's but nonereally work.

#778
Shufly

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Okay, I have a Intel Core 2 Duo CPU E8400 @ 3.00ghz, along with vista. Ive tried the MSconfig advanced tab, but its strange, it still says I only have 1 processor. What gives?

#779
getterg

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Lesclaig wrote...

genesis_224 wrote...

kingspud wrote...

When I finally got ahold of the chap support, all I got was some links to clean temp files and get drivers but thats it! They wouldn't answer any questions, they wouldn't talk to me, they didn't want to talk about my issues! Crapy tech support if you ask me! This was after I waited 45 mins to get ahold of someone!
Not good!


Seriously, i just wish someone from support would take a look at this forum, do some investigating and say "Genesis, you're wrong. STFU and stop bothering people on the forums." all we have gotten from a Dev is that they know we have a problem and its not high on their list of things to do.


Atleast its on there list until yesterday it wasn't even on the list.


HOPEFULLY we might get some sort of patch that'll help out single core users, too, but it isn't looking so likely now :(

#780
genesis_224

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raphaelt wrote...

genesis_224 wrote...

I've read your post before and tried that very hotfix. it doesnt work. My theory is that yes indeed they have fixed XP to utilize mulicore processors, but only 64 bit can use quads. 32 can use duals but not quads. Vista can use them but many a time they are not set up to use them and you have to go in and do that manually, like some people have.


A shame that hotfix didn't work. Sorry. However, did you read the Tom's Hardware link I included? I urge you to go to it again, because they state quite explicitly that Windows XP 32-bit and 64-bit BOTH fully support quad core processors (using SP3):

http://www.tomshardw...core-processors

You'll need to read some of the replies further down on that page.

However, it's quite obvious that Vista and especially 7 are tweaked to exploit them better, but only in the future. Read this article:

http://www.infoworld...re-273?page=0,0

Guys, it's not the operating system that's the problem here, but it may be that your OS is failing to recognize your cores. More and more people are reporting in about that.

By the way, XP has the boot.ini flag to specify number of cores at startup, just as mentioned by the poster above for Vista.


reread your link, and i understand that they are saying that, but is going on with my rig right now contradicts that entirely. i dont have the option of setting a number of cores. its just one. every monitor i have shows only one core. I am more than willing to say that you are right though, i just need something to change this. The fix you sent doesnt work.

#781
metalcalf

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raphaelt wrote...

People, I think there's a lot of misinformation flying around here aboutt Win XP and multi-core processors.

Windows XP can natively use multi-threading, and support multi-core CPUs. This applies to BOTH 32-bit and 64-bit versions. Otherwise Mass Effect 2 would not require a multi-core processor but officially support Windows XP on the box specs.

Read this thread for verification and more info about XP and multi-cores: http://www.tomshardw...core-processors

Vista also natively supports multi-core processors. If you are running one of these systems with a multi-core processor and it's not recognizing it, then you should seek the optimizers or utilities that others posters have mentioned on this thread! They are all describing how forcing Windows to recognize the other cores is solving these issues.

Also, I posted it many pages ago but I'll post it again: If you are running Win XP with a multi-core processor and Win XP is only recognizing one core, I urge you to try this hotfix from Microsoft's site:

http://support.microsoft.com/kb/936235

I am running a single core AMD Athlon 64 right now, and I have this problem so I cannot verify if this hotfix will help with ME2, but it should help your OS to recognize your other cores. However, I've ordered a quad core Intel and it's on its way, but I'm not upgrading from my current Win XP 32-bit, which should fully support multi-threading and Mass Effect 2. Since I'm on a single core right now, I'm sort of resigned to the fact that this issue won't go away for me (although some people are claiming that they're running the game without trouble on a single core -- go figure).

Please, anyone with Win XP and a multi-core processor that isn't properly recognized by Win XP, try the hotfix I linked you to and please let us know!

(edited for clarity)


for some reason i totally trust you :) so i went to the forum and then your link to the hot fix.  I still have one question because i have yet to see it any where.

Can this work with windows sevice pack 3 professional?

#782
Blackout62

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getterg wrote...

Lesclaig wrote...

genesis_224 wrote...

kingspud wrote...

When I finally got ahold of the chap support, all I got was some links to clean temp files and get drivers but thats it! They wouldn't answer any questions, they wouldn't talk to me, they didn't want to talk about my issues! Crapy tech support if you ask me! This was after I waited 45 mins to get ahold of someone!
Not good!


Seriously, i just wish someone from support would take a look at this forum, do some investigating and say "Genesis, you're wrong. STFU and stop bothering people on the forums." all we have gotten from a Dev is that they know we have a problem and its not high on their list of things to do.


Atleast its on there list until yesterday it wasn't even on the list.


HOPEFULLY we might get some sort of patch that'll help out single core users, too, but it isn't looking so likely now :(

Now I can't say much since I'm a total defeatist, but that seems quite the pessimistic view. If we single core users lay down and die Bioware will not patch the game to allow single core use. We need to keep up hope for this to happen so that Bioware will have some incentive to do such a thing.

#783
kingspud

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I will get it and give it a try!!!

Thanks

#784
Maddog 23

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raphaelt wrote...

genesis_224 wrote...

I've read your post before and tried that very hotfix. it doesnt work. My theory is that yes indeed they have fixed XP to utilize mulicore processors, but only 64 bit can use quads. 32 can use duals but not quads. Vista can use them but many a time they are not set up to use them and you have to go in and do that manually, like some people have.


A shame that hotfix didn't work. Sorry. However, did you read the Tom's Hardware link I included? I urge you to go to it again, because they state quite explicitly that Windows XP 32-bit and 64-bit BOTH fully support quad core processors (using SP3):

http://www.tomshardw...core-processors

You'll need to read some of the replies further down on that page.

However, it's quite obvious that Vista and especially 7 are tweaked to exploit them better, but only in the future. Read this article:

http://www.infoworld...re-273?page=0,0

Guys, it's not the operating system that's the problem here, but it may be that your OS is failing to recognize your cores. More and more people are reporting in about that.

By the way, XP has the boot.ini flag to specify number of cores at startup, just as mentioned by the poster above for Vista.


I have a Q6600 quad, and XP Pro SP 3 but the 'boot' tab only has an option for 1 processor. I have 2 colors for my CPU usage in my task manager, but only one box. Tried the hotfix, but SP3 already included it. Any ideas?

Modifié par Maddog 23, 28 janvier 2010 - 05:57 .


#785
sushinut

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Just to throw my info into the ring:



AMD Athlon™ 64 Processor 3500+

Clock: 2219 MHz

RAM: 2 GB

Vid: NVIDIA GeForce 9800 GT, drv 196.21, VRAM 512 MB

Microsoft Windows XP Home Edition

DirectX 9.0c



Same hang on loading. Some initial stuttering on the Bioware opening splash.



BTW, when I played DAO, about 5-6 cut scenes stuttered throughout the whole game for me. I could hit esc, and it would bypass the rest of that scene and go to the next one (or back to the game).



On another note-- In looking at Task Manager while it's hung, I notice CPU utilization is down in the 5-8% range (fluctuations... normal background processing). PF usage was up at 1GB. In my experience, when hung processes have been related to **inadequate** CPU, the utilization will be pegged (100%) while it's not responding. It will often take a while (20-30 seconds) for Windows to even respond to Ctrl-Alt-Del (as expected). On about 2 out of 3 hangs for ME2, I can get into Task Manager immediately. On the 1/3 times, I'm totally hosed... requires a cold boot.



BIOWARE DEVS: In case anyone in BIOWAREland happens across this post--- I just userdump'd my hung MassEffect2.exe process. It's almost a 1 GB file. If you're interested in the dump file, you'll need to PM me and provide an FTP site (or other means to get it to ya). (Verfied Bioware accounts only please.) ;)

#786
Medhia Nox

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Sushinut - you and I have almost the exact same system.



I had slight sound stutters during a handful of cutsceens in DA:O - but never video stutter.




#787
KarthikM

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**This is an extremely important message!  As in a potential fix!**

I have the issue with the LOAD screen - i.e. after you click on creating a new character, the "golden mass effect gate" shows up... and everytihng freezes right there for eternity.  My computer isn't that powerful (Core 2; single core I believe; but has hyper threading).

I used the mega upload link.  That rar file contains .bik files that replaces the load screen .bik files (and only those - nothing else is affected; cutscenes etc. are fine).  There is no malware there; and if you really want to watch the load screens, you can download a standalone .bik player (also free).  But I'm digressing.

I made a backup of all the .bik files the downloaded ones would replace, and I replaced them.  All this does is add a "blank green screen" instead of a .bik video playing.  So instead of watching a (short) video while stuff loads, you see a green screen.  I've yet to see an impact on gameplay/story etc. because of this (what I'm trying to say is you don't miss anything).

Here's the best part: altough some people have reported that the other ingame cutscenes run at a snail's pace... THIS IS NOT TRUE FOR ME!  The game runs PERFECTLY.  I mean PERFECTLY.  Nothing else in the game is adversely affected at all.  The prerendered cutscenes run fine (for obvious reasons)... and the ingame cutscenes (like meeting with a certain important person) run with no slow downs that other people have reported.

In conclusion: try the megaupload fix!  It may work for you if your specific issue is with the load screen ONLY.  Looks like there are two distinct issues:
1. People like me who have the load screen issue only
2. Others who have an across the board display issue (that affects load screens and in game cutscenes if they can somehow get to it).

The issue for me seems to be that my computer (for some reason) can't handle running the .bik video while trying to load stuff at the same time (this could have something to do with me having only 1 core... not sure).

If you have the issue where the initial video (the bioware logo etc) doesn't play properly - this probably isn't the solution for you.

Bottom line: try it; it may work (and if you do it right; it shouldn't break your computer)

Good luck people!  I'll poke my head in once in a while to see if there's an official fix...

#788
metalcalf

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raphaelt wrote...

People, I think there's a lot of misinformation flying around here aboutt Win XP and multi-core processors.

Windows XP can natively use multi-threading, and support multi-core CPUs. This applies to BOTH 32-bit and 64-bit versions. Otherwise Mass Effect 2 would not require a multi-core processor but officially support Windows XP on the box specs.

Read this thread for verification and more info about XP and multi-cores: http://www.tomshardw...core-processors

Vista also natively supports multi-core processors. If you are running one of these systems with a multi-core processor and it's not recognizing it, then you should seek the optimizers or utilities that others posters have mentioned on this thread! They are all describing how forcing Windows to recognize the other cores is solving these issues.

Also, I posted it many pages ago but I'll post it again: If you are running Win XP with a multi-core processor and Win XP is only recognizing one core, I urge you to try this hotfix from Microsoft's site:

http://support.microsoft.com/kb/936235

I am running a single core AMD Athlon 64 right now, and I have this problem so I cannot verify if this hotfix will help with ME2, but it should help your OS to recognize your other cores. However, I've ordered a quad core Intel and it's on its way, but I'm not upgrading from my current Win XP 32-bit, which should fully support multi-threading and Mass Effect 2. Since I'm on a single core right now, I'm sort of resigned to the fact that this issue won't go away for me (although some people are claiming that they're running the game without trouble on a single core -- go figure).

Please, anyone with Win XP and a multi-core processor that isn't properly recognized by Win XP, try the hotfix I linked you to and please let us know!

(edited for clarity)


:(  I tried this and upon intallation it told me that my OS version was too new and did not need it.  Thanks anyway.

#789
genesis_224

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Now i feel like i'm just being stubborn, but if that fix was that great i think someone from bioware would have said something about it, i'm still not going to try it. but everyone else is welcome to. for now...i'll stay here mashing the reload button in hopes that the dev team has come up with something.

#790
genesis_224

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metalcalf wrote...

:(  I tried this and upon intallation it told me that my OS version was too new and did not need it.  Thanks anyway.


i had the exact same results.

#791
metalcalf

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KarthikM wrote...

**This is an extremely important message!  As in a potential fix!**

I have the issue with the LOAD screen - i.e. after you click on creating a new character, the "golden mass effect gate" shows up... and everytihng freezes right there for eternity.  My computer isn't that powerful (Core 2; single core I believe; but has hyper threading).

I used the mega upload link.  That rar file contains .bik files that replaces the load screen .bik files (and only those - nothing else is affected; cutscenes etc. are fine).  There is no malware there; and if you really want to watch the load screens, you can download a standalone .bik player (also free).  But I'm digressing.

I made a backup of all the .bik files the downloaded ones would replace, and I replaced them.  All this does is add a "blank green screen" instead of a .bik video playing.  So instead of watching a (short) video while stuff loads, you see a green screen.  I've yet to see an impact on gameplay/story etc. because of this (what I'm trying to say is you don't miss anything).

Here's the best part: altough some people have reported that the other ingame cutscenes run at a snail's pace... THIS IS NOT TRUE FOR ME!  The game runs PERFECTLY.  I mean PERFECTLY.  Nothing else in the game is adversely affected at all.  The prerendered cutscenes run fine (for obvious reasons)... and the ingame cutscenes (like meeting with a certain important person) run with no slow downs that other people have reported.

In conclusion: try the megaupload fix!  It may work for you if your specific issue is with the load screen ONLY.  Looks like there are two distinct issues:
1. People like me who have the load screen issue only
2. Others who have an across the board display issue (that affects load screens and in game cutscenes if they can somehow get to it).

The issue for me seems to be that my computer (for some reason) can't handle running the .bik video while trying to load stuff at the same time (this could have something to do with me having only 1 core... not sure).

If you have the issue where the initial video (the bioware logo etc) doesn't play properly - this probably isn't the solution for you.

Bottom line: try it; it may work (and if you do it right; it shouldn't break your computer)

Good luck people!  I'll poke my head in once in a while to see if there's an official fix...

 How do I open this file and get it to the thing you all say it is supposed to do?
I'm going out on a limb here and I'm willing to try it for now.

#792
dxmzan

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genesis_224 wrote...

Now i feel like i'm just being stubborn, but if that fix was that great i think someone from bioware would have said something about it, i'm still not going to try it. but everyone else is welcome to. for now...i'll stay here mashing the reload button in hopes that the dev team has come up with something.


Bioware people aren't going to comment on that hotfix because it's not really a fix, its just a temporary solution.  The link is safe and if you use it, it will replace your loading screens with blanks, which is something that Bioware wouldn't support.

Modifié par dxmzan, 28 janvier 2010 - 06:34 .


#793
metalcalf

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I thinkt he issue now is down to the configuration utility that comes with this game. I think that that is the thing that will not detect the multiple cores in some cases.

#794
metalcalf

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that is cool that they would not support it, but i was asking the community here how to open it, aslo i haven't seen any bioware officials telling anybody NOT to use it, as i have with some other "fixes"

#795
Shufly

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Why haven't we received a official response on this yet? Seems rather silly.

Edit, yes I just noticed that mass effect 2 config is only detecting 1 core on my system, despite it having two (Intel® Core™2 Duo CPU     E8400  @ 3.00GHz)... wtf?

Modifié par Shufly, 28 janvier 2010 - 06:41 .


#796
dxmzan

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metalcalf wrote...

that is cool that they would not support it, but i was asking the community here how to open it, aslo i haven't seen any bioware officials telling anybody NOT to use it, as i have with some other "fixes"


I used the link off gamecopyworld and if it's the same file as the megaupload one, then you will need to extract those files with a program called WinRAR.  It's easy to find on google and you can d/l the trial which pretty much lasts forever.

Also, I was commenting on genesis who said he would like a Bioware dev to come in and give the go ahead, which I doubt will happen.  I don't think a developer would openly support modifying their game files.  Now, like you said, the fact that they haven't said DON'T DO IT, could speak volumes :)

#797
Lesclaig

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Shufly wrote...

Why haven't we received a official response on this yet? Seems rather silly.


We have they pretty much said wait

#798
metalcalf

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I mean, I hate to say it, because i have been here since PAGE#1 of this thread and have been denying the unoficial patch all this time. But I have already seen the opening seen and it has already been spoiled by poor quality, and i have seen it in good quality too, in other locations and even some parts of the first "stage", so it's not like THIS is going to ruin it for me. I don't think that i would completely miss the loading screens either for now, and of course i would delete this file and bring back my "backup" file if and when an official hotfix/patch is implemented.

#799
Viakar

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Ok just to let some of you know, the fix doesn't really fix it....I tried it and it still stutters in cut scenes. if you have a single core then you probably shouldn't have bought the game, tho you may could still run it, but i'd advise to lower graphics and what not. You all know this but some how it keeps going around and around, just wait for bioware to come out with a patch, it'll either be 28th to 1st of feb. be patient guys.

#800
metalcalf

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dxmzan wrote...

metalcalf wrote...

that is cool that they would not support it, but i was asking the community here how to open it, aslo i haven't seen any bioware officials telling anybody NOT to use it, as i have with some other "fixes"


I used the link off gamecopyworld and if it's the same file as the megaupload one, then you will need to extract those files with a program called WinRAR.  It's easy to find on google and you can d/l the trial which pretty much lasts forever.

Also, I was commenting on genesis who said he would like a Bioware dev to come in and give the go ahead, which I doubt will happen.  I don't think a developer would openly support modifying their game files.  Now, like you said, the fact that they haven't said DON'T DO IT, could speak volumes :)

 sorry, i wasn't trying to knock you down.  And thanks for info.