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Still freezing up on loading screen


1454 réponses à ce sujet

#901
Zerberrus527

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I dont think the loading Screens are a "huge" part but still i missing somthing to

#902
dremhunk

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windows 7
 Processor: Intel® Pentuim ® 4cpu 2.93ghz
ram 2 gig
32bit OS
Running a invida 8800 gt


freezes at loading just after import charactor

I get a picture of the space station but in wire mode the lkind of thing you see when building a 3d model.

Modifié par dremhunk, 28 janvier 2010 - 08:19 .


#903
Zerberrus527

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Try the way i have posted a Few post before

#904
dremhunk

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I would do a video but not sure how to do one :^P

#905
madarjende

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Zerberrus527 wrote...

@madarjende Please post your system specs and did you reintal the game?


Processor: Inter Core i7 920 2.67GHz

Memory: 6.00 GB

System: Windows 7 64-bit

G.card: ATI 4800

Sound card: Creative Audigy 2 ZS pro


I have installed the game on windows 7 about 6 times. Twice this morning, I can do it again if it makes any difference. I downloaded from D2D. the problem is that I don't get any error messages anywhere so normally one would think the game should run just fine.

Modifié par madarjende, 28 janvier 2010 - 06:00 .


#906
Zerberrus527

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Try to start the game in Compatible mode(sry for some bad english) and Select WINDOWS VISTA

#907
madarjende

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Zerberrus527 wrote...

Try to start the game in Compatible mode(sry for some bad english) and Select WINDOWS VISTA


I did that as well, I tried all of the versions, Vista, Xp, Vista SP 1, Vista SP 2. XP sp 3 but nothing works. if i knew what the issue was i would work on it. it doesn't say anything, it simply refuses to load the game.

Btw your English is perfect :)

#908
idle_bg

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dremhunk wrote...

I would do a video but not sure how to do one :^P


Its already made:

by iniudan

this is whats happening if you get past the LOADING screen.

Modifié par idle_bg, 28 janvier 2010 - 06:08 .


#909
blindmessiah

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Loading screen issue(after choosing New game/with importing saves or without)
Spec:
AMD Athlon 64 Venice 3000+ (1.8GHz)
2GB Ram
Geforce 7900GT/GTO (256mb)
SB Audigy 2 ZS Pro
OS:
Windows XP Pro 32bit SP3

Modifié par blindmessiah, 28 janvier 2010 - 06:53 .


#910
Zerberrus527

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madarjende wrote...

Zerberrus527 wrote...

Try to start the game in Compatible mode(sry for some bad english) and Select WINDOWS VISTA


I did that as well, I tried all of the versions, Vista, Xp, Vista SP 1, Vista SP 2. XP sp 3 but nothing works. if i knew what the issue was i would work on it. it doesn't say anything, it simply refuses to load the game.

Btw your English is perfect :)


Try installing the game As Admin

#911
RockyRoberts

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Loading screen Freeze upon completion of Character creation (IE lazarus Project, first loading screen after face/class have been confirmed)


Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.090803-2339)
BIOS: Default System BIOS
Processor: Intel® Pentium® Dual CPU E2220 @ 2.40GHz, ~2.4GHz
Memory: 3070MB RAM
DirectX Version: DirectX 10


My system specs, but like someone else has stated my ME2 Config is stating that I only have 1 core in use/applicable.

Like I said in another post, I am not sure how to enable the use of my second core but I do not think it is using both....the ME@config is definitely not recognizing the dual cores.

Modifié par RockyRoberts, 28 janvier 2010 - 06:11 .


#912
Ellri

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I press Play on the Launcher and I get a white box with 'Mass Effect 2 (Not Responding)' and that's it. Was looking forward to this game for months. Very disappointed!



Processor: Intel Core 2 Quad CPU Q6600 @ 2.40GHz

Memory: 4.00GB

System: Vista 32bit




#913
RockyRoberts

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*** its not editing my post but this is for a game freeze upon the confirmation of face/gender/class after the Lazarus Project has been initiated (the game's second loading screen)

#914
iniudan

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idle_bg wrote...

dremhunk wrote...

I would do a video but not sure how to do one :^P


Its already made:

by iniudan

this is whats happening if you get past the LOADING screen.



Don't forget the one with gameplay footage section.
It show more in detail when the stuttering happen, the one you linked it just showing the stuttering itself.
www.youtube.com/watch

Might do loading screen freeze video once I get back home from work. In hope it can help Bioware find a solution, at least for the multi-core one, I am one of the single core crew, but I buyed fully knowing the risk for I plan upgrade shortly.

Modifié par iniudan, 28 janvier 2010 - 06:22 .


#915
Shufly

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Same deal as rocky, this of course is when Ive used the method of waiting through the front screen trailer. Otherwise I still freeze up at the 1st loading screen.

#916
Mostlyforme

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I can open ME2 to the main menu, when I click new game and then click either male or female character it then takes me to a loading screen and freezes. Music continues to play in the backround while on the loading screen.

My quad core cpu is listed as 1 core in the ME2 config tool.


Processor:    AMD Phenom™ II X4 955 Processor, 3411 Mhz, 1 Core(s), 1 Logical Processor(s)
Nvidia 9800gtx+     Driver 196.21
Windows 7 home premium 64 bit
Ram 4gb
BIOS Version/Date    American Megatrends Inc. 1204, 11/19/2009

#917
getterg

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Michael Gamble wrote...

Now heres my disclaimer: Our min specs are listed as dual core for a reason, and based on this, we were able to architect it slightly differently. It doesn't matter that your game worked well w/ Batman (just because we both use Unreal) - ME2 is an entirely different game. We are looking at it, and we are hearing you loud and clear. We may find a solution, we may find a workaround, but we also may have no recourse.

We will keep you updated!


Well... that's good enough for me.

#918
DashRunner92

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Loading Screen freeze (After character import)

Intel® Pentium® D CPU 2.66GHz
Phoenix ROM BIOS PLUS Version 1.10 A05
Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.090804-1435)
NVIDIA GeForce 9800 GT
Memory: 2046MB RAM (The game itself is on my external drive which has 500GB )
2GB RAM? I dunno, if it equals same, MB in my dxdiag, GB in my "view system info"
DirectX 9.0c (4.09.0000.0904)

Modifié par DashRunner92, 28 janvier 2010 - 06:32 .


#919
Omen85

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This is the way I solved my Dual Core only 1 core working problem. I have an AMD Athlon 64 X2 Dual Core Processor 4200+ on a windows XP OS, it took me a few hours to figure the problem and fix it, this might not be the solution for you so if it isnt you might need to go looking on google.



Ok heres a way to see if your cores are working, You go to your windows task manager (Ctr Alt Dlt) make sure under View - CPU History that you have it as "One Graph Per CPU" and go to the performance tab, if both cores are working there should be 2 (or maybe more for quad core i dont know) graphs side by side under cpu usage history. If theres only 1 long graph under CPU usage history and its already set to "One Graph Per CPU" the option might be greyed out all together. That means not all your cores are detected. Also, in device manager under "Computer" it has ACPI or something other than ACPI Multi Processor PC. If it has something other than the Multi Processor PC it means the reason your second Core isnt being detected is because you have to wrong HAL set up. Google it and try and find a way to change it safely (might require you to reinstall windows but make sure to check if you need to do anything in the install differently)

#920
LuminousLupine

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....

Now heres my disclaimer: Our min specs are listed as dual core for a reason, and based on this, we were able to architect it slightly differently. It doesn't matter that your game worked well w/ Batman (just because we both use Unreal) - ME2 is an entirely different game. We are looking at it, and we are hearing you loud and clear. We may find a solution, we may find a workaround, but we also may have no recourse.

We will keep you updated!


--=> Yea ... I'll buy a bridge, sure ... <=--


Yes, the program is multi-threaded. How is Mass Effect 2 different from any other multi-threaded program? I have done a twitch more then play around with multi-threading, and twitch more sense not to long ago to make sure what I know is what I know. It's the reason I don't by the number of processing core's has one grain of salt of anything to do with it other then maybe load times. I'll buy human error, or driver error with semaphores or something stalling when the display layer(s) switching. I will not buy that one's CPU in this context.

I'm calling the bluff that it has anything to do with the number of cores. Core numbers are invisiable to a ring-3 program unless the information is specifically requested by the program. A program just requests a thread, it has no control, nor should it, over how a CPU allocates or executes that thread (beyond semaphores or mutexes.)

If there is a problem with threading it's 95% sure to be a 3rd driver, or user error. (5% being a driver error. They're simple to the point, and almost without fail very well tested.) I'm still inclined to belive it's a issue with a thread that's not the main loop crashing or not properly clearing a semaphore or mutexe, perhaps in a 'if' branch or legacy compile of a DLL that controls video mode(s) for loading screens; Then again, you've no reason to take my 2 cents on the matter.

Simple enough to prove me wrong. Have a new thread monitor the progress, or code a "std::cout" message after each command to log progress and/or control flow.

In short, I don't believe you. I do not believe you have cuase to lie to me (Unless someone's covering thier selves), I just don't believe it's as you say.

--=> Ask and you will recieve <=--

Many of you have been helpful so far in providing useful information. To
continue this, let's keep the conversation to..
1. What the issue
you are seeing is, and where.
2. Your hardware specs (as reported by
the configuration utility)
3. Your *actual* hardware specs (if there
is any difference between what you see in the config util and what you
have reported in your BIOS).


1. If I skip the option intro video, the one that plays on a delay afte the Mass Effect title screen apears, and continue to the main menu, (after a tiresome unprompted delay for the program to connect to EA), the game will stall at the loading screen.

If I do not skip the intro video, the main menu, and anything ingame that has a charater in it sufferes from video lag. The aduio is just fine. (Which inclines be to think it's a video mode issues.) I've yet to play beyond Shepard's death.

2. As specified by the Mass Effect confieration tool:

AMD Athlon™ 64 Processor 3400+ clockspeed 2186 MHz (though I have a 4GHz laying around)
Physical memory 2.00Gb (virtual 10Gig)
Display Adapter: NVIDIA 8800 GT VRAM: 512 (v196.21)
Sound Adapter: SB Audigy Audio [D800] (v6.0.1.1371)
OS: Microsoft Windows XP Professional
DX: DirectX 9.0c (Mar2009) or later

3. The bios? What do you wish to know about the setup there? As far the the BIOS is able to know, it matches the above.

Modifié par LuminousLupine, 28 janvier 2010 - 06:43 .


#921
Omen85

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after fixing my HAL there was 2 graphs in my task manager perfomance history and ME2Config detected 2 cores. Another thing, I think this (In my case atleast) means that its not just a matter of the 2nd core not being detected by Mass effect 2 but of the 2nd core not being used until now. Just a thought

#922
Nivas

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1)  Specific Issues: 
I can load into the game and Cerebus Net just fine.  When I get to the first load screen, the load movie (golden mass effect gate) locks up.  When this happens, I cannot alt-tab or bring up my task manager, and must soft reset. 

Leaving the game sit to play through the opening screen movie, I can make it past the first load screen, but the playable intro is very laggy, stuttery.  I can create my new look without an issue.  I believe there was another load screen I passed.  After accepting my character, another load movie plays and I once again lock up.

Replacing the .bik load movies, with what appear to be nothing but a green image (from the non-bioware fix previously mentioned), allows me to make it through the loads without an issue.  I haven't actually played through the intro with this method yet, as I was checking up on this forum thread before doing so.  I plan on attempting to after I post this.

2) System Spec's:
Processor: AMD Athlon 64 3400+ @ 2411MHz
Memory: Physical: 2.00GB  Page File: 3.34GB
Video Adapter: NVIDIA GeForce 7600 GS w/ 512MB ram  Driver: nv4_disp.dll 181.22 [6.14.11.8122]
OS: Microsoft Windows XP SP3, 32bit version

3) Actual:
Same as above

*Observations*
Having kept up on this post for going on 3 days now, from what I can tell, the single core and multiple core problems seem to be 2 different problems.

In the case of the multiple cores, it seems that the ME2Config utility is reading their multicore CPU as a single core.  This could be a problem with windows detecting the multicore, or a problem with the utility interacting with windows settings.  Most of the posts on the forum lead me to this belief.

In the case of the single cores, it appears that the processor is overworking to play the bink videos while loading the game content.  Replacing these HD Videos with a static image load screen, the green block, seems to prevent this from happening. 

From what I've gathered, those users running a 64 bit OS are not getting the stutter/lag during cutscenes, or post story bink videos, while those on a 32-bit OS ARE.  I cannot deffinately say the 32 vs. 64 bit OS is the issue, as many people haven't been listing their OS, and of those that do, many don't say whether they are running the 32-bit or 64-bit version of that OS.  I plan to test this by upgrading my system to Windows 7 64 bit as early as this weekend. 

After a google search yesterday, I discovered that some people reporting on GameFAQS and other forums who were running the game with multiple cores, were able to clear up alot of their lag/stutters in the cutscenes and to increase their load times by changing their CPU's Affinity? to only their primary core.  (Wish I could remember my query so I could provide links...)

The lockups on the load videos and the high processor usage by the game (stuttering/lagging) after certain video or playable cutscenes tend to remind me of memory leaks in C or C++ when I forgot to enact garbage collection...

The reports of single core users playing the game flawlessly after replacing the load videos, with no stutters or lag during chat scenes or after cutscenes lead me to be the problem could be with the video calling and return procedures, and the bit-depth of their CPU and OS, and could easily have been mislabeled as a single core problem that could not be fixed or worked around.  It has been awhile since my Computer Organization and Assembly Lang. class though...

Edited for: spelling errors =O

Modifié par Nivas, 28 janvier 2010 - 06:46 .


#923
blorbie

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Are there confirmed reports of single cores running the game? This may also be useful to determine if it is truly a single core issue.

#924
Qwinn1234

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The reports of single core users playing the game flawlessly after replacing the load videos, with no stutters or lag during chat scenes or after cutscene




I don't believe there have been any such reports. Far as I can tell, everyone who has a single core, and had the loading freeze problem at all, has the stuttering/freezing issue.



At least one person misunderstood my post to mean that I wasn't having those problems, but that can only be because they only read the first paragraph of the post, heh. It's working flawlessly *other than* the freezing/stuttering issue after certain cinematics play.



Qwinn

#925
madarjende

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Zerberrus527 wrote...

Try installing the game As Admin


I just finished doing that and still that annoying problem remains. I don't load the game. I'm going to class for the next 5 hours. if anybody got any suggestion, I really appreciate it.

tnx. :(