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Still freezing up on loading screen


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#1076
Phonzo

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Maddog 23 wrote...

Phonzo wrote...

jasonnov118 wrote...

Mine says "Standard PC" under computer.

I have an Intel E8400 Dual Core processor and an Nvidia 750i MOBO with the latest bios/drivers.

Went into BIOS and did not see any option for enabling multi cores. In fact, it says the CPU is a 2.0 GHZ when it is actually a 3.0 dual core. I have windows service pack 3 and am still getting one core.

I tried to google this problem but cant seem to find a solution. Can you guys help me?


the issue isn't in BIOS the issue is with windows. The setting should read ACPI Multiprocessor. 

This is the HAL driver (hardware abstraction layer - basically tells windows whats what). If its not set properly then it won't see the multiple cores. Typically windows detects this automatically however, if you installed from a windows xp disc pre-service pack 2 it will not. 

There are ways to upgrade the HAL from within windows just google HAL + windows xp + update or so. It involves installing the newer drivers if device manager sees them. 

I'd like to caveat that it's not a recommended approach and should you begin experimenting ensure you have a backup of your important data and be prepared to reinstall should things go belly up. 

Now before you scream omg bioware - realize you've actually just had your pc misconfigured since you first installed and have to date only been using one core of two :)


Phonzo-
Wow! You rock! What if you do have ACPI Multiprocessor under computer? Will this be a Bios issue, and what's the best way to update? It also shows 4 seperate cores under processors. Task manager has 1 graph, but reads both a red and green line for CPU usage. Any ideas? Specs below

Q6600 core 2 quad
XP pro SP3
2G ram


That's fantastic too see - what does the ME2 config tell you. If there are four cores under the processor tree within device manager you are looking good. 

#1077
Phonzo

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genesis_224 wrote...

Maddog 23 wrote...

Phonzo wrote...

jasonnov118 wrote...

Mine says "Standard PC" under computer.

I have an Intel E8400 Dual Core processor and an Nvidia 750i MOBO with the latest bios/drivers.

Went into BIOS and did not see any option for enabling multi cores. In fact, it says the CPU is a 2.0 GHZ when it is actually a 3.0 dual core. I have windows service pack 3 and am still getting one core.

I tried to google this problem but cant seem to find a solution. Can you guys help me?


the issue isn't in BIOS the issue is with windows. The setting should read ACPI Multiprocessor. 

This is the HAL driver (hardware abstraction layer - basically tells windows whats what). If its not set properly then it won't see the multiple cores. Typically windows detects this automatically however, if you installed from a windows xp disc pre-service pack 2 it will not. 

There are ways to upgrade the HAL from within windows just google HAL + windows xp + update or so. It involves installing the newer drivers if device manager sees them. 

I'd like to caveat that it's not a recommended approach and should you begin experimenting ensure you have a backup of your important data and be prepared to reinstall should things go belly up. 

Now before you scream omg bioware - realize you've actually just had your pc misconfigured since you first installed and have to date only been using one core of two :)


Phonzo-
Wow! You rock! What if you do have ACPI Multiprocessor under computer? Will this be a Bios issue, and what's the best way to update? It also shows 4 seperate cores under processors. Task manager has 1 graph, but reads both a red and green line for CPU usage. Any ideas? Specs below

Q6600 core 2 quad
XP pro SP3
2G ram


I am having the same exact problem. i have the sp3 and i cant get windows to show 4 cores. though device manager does! Under computer it shows: Advanced Configuration and Power Interface (ACPI) PC
I'm so close to getting XP to show 4 cores! help!


So under device manager - for processor you see four cores? When you load up task manager are you seeing 4 cores (4 individual graphs or 4 lines on one graph)

What is ME Configuration launcher telling you for sysinfo. Another way to test to see how many cores are actually available is running CPU-Z. 

#1078
Maddog 23

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It only shows 1 core in the ME2 utility. Only one graph on the cpu in task manager, but 2 colors, red and green.

#1079
genesis_224

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Phonzo wrote...

So under device manager - for processor you see four cores? When you load up task manager are you seeing 4 cores (4 individual graphs or 4 lines on one graph)

What is ME Configuration launcher telling you for sysinfo. Another way to test to see how many cores are actually available is running CPU-Z. 




Device manager there are four cores
Task manager there is one graph, one line
ME config there shows one core.

#1080
Maddog 23

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Task manager: two lines, one graph. Everything else is right.


#1081
getterg

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Michael Gamble wrote...

We're aware of the issue, and will be working on providing a fix in the *second* patch. The first patch is going to be released very shortly, and thus it is too late for this fix.

To be clear, the fix does ONLY impact single core users (as well as dual core users who only have one core reported by their operating system (beyond our control). As a result, this is lower than our min-spec, so it's not a matter of "not testing the game". We're doing this so we can create the best game possible, and make sure that everyone is able to play.

Ill post more information as I get it. We will try to release this second patch in a timely manner, but we also want to make sure any patch does not create new issues.

In the meantime, I encourage users to try some of the 'home grown' solutions no this thread (which, by the way are very clever), and also encourage those with dual core machines which are being reported as single core to try and find a source of that (again, outside the scope and beyond the control of BioWare).

Thanks.


thankthankthankthankthankthankyou <3

#1082
thitche

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I am installing the ME2 as we speak, apparently my quad processor was only using one core so i reformatted and phonzo showed me how to enable it so my windows xp could use all 4 cores, so hope this fixs my problem will find out tomorrow morning o.o

#1083
Misterbill

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OMG! The shortcut startup with the -nomoviestartup added worked for me too and I am finally playing the game. So far it runs beautifully on my antiquated single-core AMD processor. I am not sure what I am missing since I got exactly the same beginning as when I tried the "wait for the movie on the press-any-key screen" approach--but without the slowmo this time. I am still looking forward to the official patch for the loading screen freeze, but in the meantime I can get used to the controls and just enjoy playing.



Thanks so much to everyone who contributed ideas to work around this problem!

#1084
SouperTrooper

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Misterbill wrote...

OMG! The shortcut startup with the -nomoviestartup added worked for me too and I am finally playing the game. So far it runs beautifully on my antiquated single-core AMD processor. I am not sure what I am missing since I got exactly the same beginning as when I tried the "wait for the movie on the press-any-key screen" approach--but without the slowmo this time. I am still looking forward to the official patch for the loading screen freeze, but in the meantime I can get used to the controls and just enjoy playing.

Thanks so much to everyone who contributed ideas to work around this problem!


Glad it's working. For you.  You're missing out on some of the CG movies.  For example after the intro with miranda and smoker guy they show the normandy being attacked before switching to inside the ship.  You'll miss the Normandy being attacked part.  I haven't gotten too far in the game yet so I don't know what else we'll miss, but atleast the game runs. 

#1085
Nineven

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Finn mac Cumhaill wrote...

My problem is fixed and game is working perfectly.  My PC was freezing during start-up movies and in start of gameplay for last few days.

As noted previously, I edited Shortcut to include this in Target field replacing current entry (keep quotes)

"C:\\\\\\\\Program Files\\\\\\\\Mass Effect 2\\\\\\\\Binaries\\\\\\\\MassEffect2.exe" -nomoviestartup

My PC Spec using Mass Effect 2 Config Utility (note processor)
------------------------------------------------------------------------------------------------------------------
Processor: AMD Athlon 64 FX-57
Clock Speed: 2817 MHz                                                           Physical memory: 2.00 GB

Display Adaptor: NVIDIA GeForce 7800 GTX                       VRAM: 256 MB
Driver Version: 196.21

Sound Adaptor: Realtek AC97 Audio
Driver Version: 5.10.0.5750

Operating System: Windows XP Professional
DirectX Version: DirectX 9.0c (Mar2009) or later
------------------------------------------------------------------------------------------------------------------

Hope this helps Image IPB





This works great!

Besides the load screens, just how many other movies are disabled is my question.

#1086
bjdbwea

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ALL pre-rendered movies are disabled by this "fix". I've actually made two shortcuts on my desktop now, one with the fix and one without. I'll just play the game normally and have the videos, then when the following 3D scene with all its lagging starts, I'll just kill the process via the task manager, then start the game again with the fix and load the last save game before the movie. That way it should at least be possible to experience the story, though I don't think I'll want to play it more often that way.
Way to give your loyal customers a new experience of gaming, BioWare. :(

I will of course not buy any DLC, nor any future BioWare game at release day. I actually promised this to myself already after the bad support for ME 1, but my affection for Mass Effect got the better of me after all. Never again.

Again, if this was a case of single core CPUs simply lacking the power to provide decent FPS, no one would blame BioWare. Everyone would simply have to buy a new CPU. But that is not the case, and with a little more care this disaster could've been avoided.

#1087
misterarmand

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So I used the quick -nomoviestartup fix - Allows me to play the actual game perfectly.

As far as how many movies I'm missing--I have no idea how much I"ve missed because I never knew where the movies played in the first place!
Curious to know if anyone knows what constitutes as a "movie" within the game, because I feel as if I'm understanding a good portion of the game.

Finally, is ANYONE getting a voice issue during "personal response" scenes??
I find that ALL the voices are extremely quiet.  They all sound distant and muffled.
I configured the sound setting within game, Music and Sound FX volumes are both 50% while the voice volume is 100%. 

Voices during game play are loud and clear as can be, but the "personal response" scenes are impossible to follow without subtitles going.

Wondering if ANYONE else is having this issue as well--Solutions?

#1088
zh4ck

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i had the same problem and i just launch the game in windowed mode and now it works with all the movie and without patch.

#1089
Serjan

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Yep I also had this issue after installing. Including very slow
glitchey cursor movement on menu screen. Launched actual game and sat
through the opening movie. Played like a slideshow the fps was so slow
with sound out of sync (even though duo core). Was well disappointed!!



Fortunately installing latest
graphics drivers and lowering the resolution has done the trick. The
Movies/Game plays great and can't fault graphic quality/performance (this is in fullscreen too).


Looking at the sheer volume of previous posts on these issues probably of little help  (with all the other tweeks being thatfolk are having to try), but heres my system spec and config settings.
(All data is taken from ME2 Config Tool).



Processor: Intel® Core™2 Duo CPU     E6750  @ 2.66GHz

(#CPUs 1, #Cores 2, Clock Speed: 2666MHz)



Display Adaptor: NVIDIA GeForce 8800 GT        VRAM : 512 MB

Driver Version: 196.21(Driver - nv4_disp.dll 196.21 [6.14.11.9621])

Resolution: 1024 x 768 x 32 bpp                          Refresh Rate:60 Hz

#1090
DobryNETvor

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I can play original ME2 brought by pre-order on mine Intel i5-750, 6GB RAM, Win7 Prof 32bit only with "green square" fix... Cause ME2 config manager only found 1 proc and 1 core... Intels utility find my Intel i5-750 correctly /4 cores/... I ll try to edit configuration *.xml file, but if i ll wrote there 4 cores and save, but that freeze in loading was there almost.... What about that patch??? I spend 43€ in pre-order, but i must use nonofficial patches or tricks to play that game... DAMN!!!

#1091
Redshaw88

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The cinematic leading up to entering th Omega 4 relay is as laggy as the opening cinematic. It makes me sad.

The intensity of what is no doubt an AMAZING scene is entirely shot dow. :(

Modifié par Redshaw88, 29 janvier 2010 - 10:40 .


#1092
Redshaw88

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Damn! Won't let me save soon as it comes out either. >:o

#1093
Redshaw88

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Joker is such a bad ass. Move those knobbly little shins! I can't wait to play this the way it was meant to be.

#1094
Sylenced

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Thanks for the kind words guys,but as I said,it is a temporary workaround.
Once you get to the citadel or the IFF mission,you need movies.
You can get past the citadel,but not the IFF mission.

I've downloaded Rad-Video-Tools to see if I can re-compress the movies at a lower resolution,anything under 720p should suffice,DVD Quality as in ME1
Though I never used it before,so I doubt It'll be a succesful venture

@Michael
Thanks for re-assuring us again,but people need to remind themselves BIoware is not exactly the 100% guilty part for having some movies that just need more juice,and I still believe it's render related,as in the stuttering.
Could you ask your engineer what happened to this variable?
" PumpWindowMessagesWhenRenderThreadStalled=True/False "

Thanks and cheers once again for a wonderful game.

Modifié par Sylenced, 29 janvier 2010 - 11:07 .


#1095
iniside

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Compressing files do not work. It's something in code that plays movies. Movies itself are completly irrevelant.

#1096
Sylenced

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Then we shall wait for Michael's answer=)

#1097
DobryNETvor

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Yes, we shall... :D

#1098
jasonnov118

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:( If game companies want to fight piracy, this is not helping.

#1099
DobryNETvor

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jasonnov118 , YES, U R RIGHT....!!!

#1100
lolmanftw

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Sylenced wrote...

Thanks for the kind words guys,but as I said,it is a temporary workaround.
Once you get to the citadel or the IFF mission,you need movies.
You can get past the citadel,but not the IFF mission.

I've downloaded Rad-Video-Tools to see if I can re-compress the movies at a lower resolution,anything under 720p should suffice,DVD Quality as in ME1
Though I never used it before,so I doubt It'll be a succesful venture

@Michael
Thanks for re-assuring us again,but people need to remind themselves BIoware is not exactly the 100% guilty part for having some movies that just need more juice,and I still believe it's render related,as in the stuttering.
Could you ask your engineer what happened to this variable?
" PumpWindowMessagesWhenRenderThreadStalled=True/False "

Thanks and cheers once again for a wonderful game.


Actually that command still exists. Its in Mass Effect 2\\\\BioGame\\\\Config\\\\PC\\\\Cooked

but any changes done to that cfg results in the game giving you a dont send/send error report. Even if you change it back it will still give you the error so I recommend making a backup before doing somethign stupid.

Modifié par lolmanftw, 29 janvier 2010 - 12:46 .