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Still freezing up on loading screen


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#1251
FenixBlaze

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schwerttau wrote...

KuroTori thanks for your answer.

I uninstalled the game and reinstalled, just in case.

Then, I did what v0rt3x22 recommed. Not even that much, I just changed cpu assignment to "one core". It worked.

Next, I installed all the DLC I was able to get:

- Inferno Armor
- Blood Dragon Armor
- Zaeed - The Price of Revenge
- Normandy Crash Site

Problem there again. So it seems to be related to the DLC.

Next, I removed all DLC the hard way (deleting folders) because I did not found another way to uninstall the game.

Started the game again, removed on core again: works.

Will try to nail down which DLC causes the problem or if ALL of them are responsible for this.

[edit]
tested so far: 

- official dlc (not armor): doesn't work/start


So you think the DLC are the problem just how they were on the xbox?

Going to try that myself uninstall and reinstall the game w.o the dlc's!

Still waiting on word when the patches will be out tho! 4days w.o playing ME2 :(

#1252
schwerttau

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Fenix: I updated my post, look into it.

I can start new games/load games without playing around with cores, but I stumble upon the "hang at 1 millisecond before loading screen-appears" error as soon as I install DLC (did not try the armors yet, complete vanilla atm :().
You don't have to uninstall the whole game, just remove the content of the DLC-folder (/your/path/to/Mass Effect 2/BioGame/DLC). It worked for me, good luck.

Again, my specs:

Win7 64-bit (still the rc, will have to install the full some day)
E6750 (dual-core)
4096MB ram
nvidia gtx-275 (latest drivers)
changed language in installer from german to english.

Modifié par schwerttau, 30 janvier 2010 - 01:58 .


#1253
FenixBlaze

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schwerttau wrote...

Fenix: I updated my post, look into it.

I can start new games/load games without playing around with cores, but I stumble upon the "hang at 1 millisecond before loading screen-appears" error as soon as I install DLC (did not try the armors yet, complete vanilla atm :().
You don't have to uninstall the whole game, just remove the content of the DLC-folder (/your/path/to/Mass Effect 2/BioGame/DLC). It worked for me, good luck.

Again, my specs:

Win7 64-bit (still the rc, will have to install the full some day)
E6750 (dual-core)
4096MB ram
nvidia gtx-275 (latest drivers)
changed language in installer from german to english.


Yea, you maybe right but im reinstall the game atm just to be on the safe side.
After its done going to go into the game config part before starting the game.
Reboot pc so it has a fresh start and hope for the best!

Going to sux tho w/o the dlc's though extra toon, armor & weapons! :?
But i guess as long as it works, i'll  be happy for now! :whistle:

Edit: Question is which of the dlc's is causing the problem.
I wonder if its the Zaeed one because thats the one that the xbox users were having problems with?!

Modifié par FenixBlaze, 30 janvier 2010 - 02:07 .


#1254
schwerttau

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I tried both of the content-dlc (first zaeed (-> no success -> remove), then the other (-> no success -> remove). What I did NOT do in the second case was configuring anything with the config tool. I did all ingame.

#1255
FenixBlaze

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schwerttau wrote...

I tried both of the content-dlc (first zaeed (-> no success -> remove), then the other (-> no success -> remove). What I did NOT do in the second case was configuring anything with the config tool. I did all ingame.


Well its not any of the DLC on my end.
Just tryed the game w/o any dlcs and a fresh boot on the pc.

The main menu and setuping up the toon seem fine but once the opening movie of the game started to go it started to lag!

Im just going to wait for the bloody patch. <_<

#1256
jazzkraft

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What sux is the devs knew they were creating a game that would only run on duel core processors yet they failed to include that tidbit of info in the " minimum specs requirement" section on the game case. Sadly, not all of us can afford to replace our cpu's and motherboards every year or even every other year for that matter. Had I known the requirements, I would have left this game on the shelf.

#1257
IKe0s

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Can someone with stuttering video-playback post a summary screen from a bink player while utilizing an ME2 movie?

#1258
bjdbwea

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The bug has nothing to do with DLC. I haven't even installed any yet.



And it WAS mentioned in the requirements that the game would require a multi core CPU, so technically BioWare can't even be blamed. Though I do think it's unacceptable to simply disregard ALL single core CPUs in the first place, since contrary to what the manufacturers want people to believe, a decent single core CPU evidently can still run a game such as this perfectly fine.

#1259
jasonnov118

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T1l wrote...

jasonnov118 wrote...

As some have pointed out, this specific issue is quite ridiculous.  The game runs FINE on single core CPUs, it is just the movie files that are fudging things up.  Implementing movie files is the least of a company's worries.  Yet Bioware (as much as I love them), have screwed the pooch on this one.


This is a really interesting problem (what would stop pre-rendered movies running on a single core machine?), but I think what's more interesting is that Bioware have said they're willing to fix it. Not just "We're looking in to it", but "We'll have it fixed in the second patch. Sorry about that.". Speaks volumes for their integrity; yes, they may have ballsed it up initially - but they're fixing it. You can't ask for more.

Thanks Bioware. Miffed I can't play the game at the moment, but glad you're working on fixing the issue.


You're right though, I do appreciate the feedback from them that they are going to fix it.  Didnt mean to derail the thread.  Just frusterating, I would have gotten it for 360 if I knew this was going to happen.

Modifié par jasonnov118, 30 janvier 2010 - 03:45 .


#1260
DashRunner92

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Dimtree wrote...

Are there any other games that specify a dual-core minimum?
It's possible, even probable maybe, that this is a sign of things to come.
Perhaps all us single core users will just have to stump up for a new CPU and motherboard.


L4D2...which runs perfectly on my single-core computer. There are way too many people still using single-core computers for companies to ignore single-cores. 

#1261
Medhia Nox

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I disagree completely T1 -



If my clientel are "Low End" thru "High End" customers - then, I try to change my market to "Medium End" - "High End" ((Dual Cores are not "High End")) Then, when I exclude my "Low End" market - and find out they're still coming to my store - and that money is now walking right back out the door from whence it came.



It isn't "Integrity" if I decide to restock my shelves with "Low End" products - after the fact. It's business.



You think this patch would have really been released if this thread was 10 or 20 people - and only 10 pages long? Instead - it has reached upwards to 200 plus people - and 51 pages. That's a lot of customers - a lot of ill will - and a lot of games released in the future (when those customers DO have High End machines) that people may reconsider getting at full price - instead holding off for bargains - or worse, pirating (and I NEVER condone pirating - it is a criminal act no matter how pissy I am with a company).



Anyway - my post isn't assisting the communities issues - like Sylenced and others have done. Hopefully though - my words of discontent will reach Bioware - and they may reconsider thier practices in the future. I'm really not complaining (there's a difference between complaining and stating disapproval) - but, as in real life, if nobody tells you they have a problem - there's no way anyone can fix it.


#1262
bluewolf35948

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Okay, normally I don't post in tech support forums but it seems like I am having exactly the same problem as most of you.



There are two freeze points that I can tell. The first is if I skip the introductory movie (the one on the "Press Any Key" menu). After skipping that menu, the game freezes when I select New Game >> Gender. The frozen screen is of the yellow holographic ship thing.



The second freeze point is a little weird. If I load the game and watch the opening introductory movie...I can actually get all the way to character creation. However, after creating a character and hitting accept, the game freezes again...this time with the screen stuck on the loading screen present immediately after the character creation sequence. I have not gotten past this point in the game...though I have not yet tried the movie bypass fix other people have been mentioning. What's the point of playing a story if you're going to miss all the plot points?, I say.



I've been reading that this seems to have some sort of association with single core processors...in this case my rig may raise some eyebrows in this forum.



My setup:

Processor: Intel Quad Core Q9550 @ 2.83GHz (4 cores, not 1)

Ram: 4gigs

OS: Win Vista, Business

Video Card: NVIDIA GeForce 9800 GT



Interestingly enough...when I open the ME2 configuration utility and look at System>>System, the game is properly reading my processor name, but then it is saying that there is only one core, clocked at 1836MHz. I have a feeling this might have something to do with my BIOS, but I just got this processor and I'm not too sure how to futz with the BIOS to get it setup properly.

#1263
Der_Sittich

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bluewolf35948 wrote...

Okay, normally I don't post in tech support forums but it seems like I am having exactly the same problem as most of you.

There are two freeze points that I can tell. The first is if I skip the introductory movie (the one on the "Press Any Key" menu). After skipping that menu, the game freezes when I select New Game >> Gender. The frozen screen is of the yellow holographic ship thing.

The second freeze point is a little weird. If I load the game and watch the opening introductory movie...I can actually get all the way to character creation. However, after creating a character and hitting accept, the game freezes again...this time with the screen stuck on the loading screen present immediately after the character creation sequence. I have not gotten past this point in the game...though I have not yet tried the movie bypass fix other people have been mentioning. What's the point of playing a story if you're going to miss all the plot points?, I say.

I've been reading that this seems to have some sort of association with single core processors...in this case my rig may raise some eyebrows in this forum.

My setup:
Processor: Intel Quad Core Q9550 @ 2.83GHz (4 cores, not 1)
Ram: 4gigs
OS: Win Vista, Business
Video Card: NVIDIA GeForce 9800 GT

Interestingly enough...when I open the ME2 configuration utility and look at System>>System, the game is properly reading my processor name, but then it is saying that there is only one core, clocked at 1836MHz. I have a feeling this might have something to do with my BIOS, but I just got this processor and I'm not too sure how to futz with the BIOS to get it setup properly.


This problem has already been solved. You have to update your BIOS so that the system/game recognizes your CPU as a quad Core-processor.

#1264
schwerttau

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bjdbwea wrote...

The bug has nothing to do with DLC. I haven't even installed any yet.


Then I came across another bug. WITH DLC I can't play, WITHOUT I can. :?

#1265
Battx

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are you guys 100% sure that its a single core issue?

cause i was chatting with a guy from EA twice last night and all he did was make the problem worse, but they never mentioned anything regarding a single core...and i downloaded the game instead of getting a hard copy

#1266
FenixBlaze

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Battx wrote...

are you guys 100% sure that its a single core issue?
cause i was chatting with a guy from EA twice last night and all he did was make the problem worse, but they never mentioned anything regarding a single core...and i downloaded the game instead of getting a hard copy


Its happening to both Hard and Digtal version!
Interms of these problems everyone is having!

#1267
Anamorph

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it is a single core related issue.
And Bioware allready knows about it.
The fix will be done within the second patch as it seems, atm.

Modifié par Anamorph, 30 janvier 2010 - 05:05 .


#1268
Devala

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While talking about it might make us feel better, it isn't gunna DL the patch sooner.



And people who have not read at least the end page, or the first page. Don't just post your problem, Read a few pages or jump to the end like i did. You might learn that your problem is being fixed, as is the case here for most of us.

#1269
spike54

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Anamorph wrote...

it is a single core related issue.
And Bioware allready knows about it.
The fix will be done within the second patch as it seems, atm.


i seem to be having a diffrent problem, i have a dual core and yes the ME2 config reads both, windows reads both and yes my bios reads both, i keep getting an APPCRASH can any one help shine some light on this issue?

#1270
TinGears

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I had the same problem.



When the game starts put task manager up and locate the Mass Effect 2 process.



Then right click -> Set affinity and uncheck everything but the first one (CPU0). Click okay. Then open up affinity again and check them all again, click okay.



You should then be able to get passed the character bit in that session.

#1271
spike54

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I tried that and it still gives me this error



Problem signature:

Problem Event Name: APPCRASH

Application Name: MassEffect2.exe

Application Version: 1.0.1593.2

Application Timestamp: 4b2845cd

Fault Module Name: MassEffect2.exe

Fault Module Version: 1.0.1593.2

Fault Module Timestamp: 4b2845cd

Exception Code: c0000005

Exception Offset: 00494505

OS Version: 6.1.7600.2.0.0.768.3

Locale ID: 1033

Additional Information 1: ff83

Additional Information 2: ff83312af973574bc3f86324ecf489f7

Additional Information 3: 2df6

Additional Information 4: 2df6e513db8b14ae6bf23a6e0743c403


#1272
T1l

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So, I'm currently using the -nomoviestartup deal-i-o, and ME2 runs perfectly on my single core. In fact, I'd go so far as to say ME2's performance is superb. It looks and plays very, very smoothly; better than ME1 did. Fantastic job, Bioware. Makes me wonder why there's a "dual-core minimum" in the first place?



I have no idea why those movies would be causing an issue, but they are! Thanks for working on a fix.

#1273
Nineven

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I believe Mike has stated that it is a single-core issue, and this is why:

With multiple-core processors, developers are able to divide the game's workload onto different cores. This is simply in theory, but most likely; that is exactly what they have done here. While the load screen plays, the game was programmed to load textures, information, whatever; on another core. That is why is it freezing up, (this would explain CPU spiking in the Task Manager). As far as the problems people are having who have multiple-core processors, it is probably a bug within the configuration tool, or something simple that they didn't see on their internal testing systems.

If I am correct, and this is the case, then it would literally be hell to modify the game in the form of a patch to fix the problem on single-core systems. While games like Left For Dead 2, or Batman:Arkham Asylum (I.E., they aren't utilizing multiple-core processors) may run fine on a single-core, the minimum specs for both games include single-cores. Such is not the case for Mass Effect 2.

Modifié par Nineven, 30 janvier 2010 - 06:34 .


#1274
BobjrDK

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I have duo core and i still can't even get past selecting wether i want to import or start a new one..

#1275
Ikoshin

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So the in game movies / cut scenes are causing us to be stuck on loading when trying to start a new game / import one from ME1? Bought the game yesterday and installed just to find out I couldn't play not too happy about that. I haven't tried the work around but I would rather play the game with the movies, the story is one of my favorite parts of the games. I hope a fix for this issue is being worked on. Played Dragon Age just fine not sure why ME2 is giving me problems.