1454 réponses à ce sujet

[Khameir81]

orakga wrote...

@ Michael Gamble

I hope you guys realize that IF this issue is indeed a single-core issue, you guys have a class ACTION LAWSUIT on your hands?

The undeniable fact is that NONE OF THIS was made clear to your consumers ahead of time. NOONE here who pre-ordered was aware that they would not be able to proceed past the first loading screen, and I suspect the vast majority of single-core users (and while a minority, still a great number of users considering how many people will eventually purchase this title) are also in the dark.

The following is what you should have done if this was indeed a known single-core issue:

1) Ensure that retailers (including digital distributors and online distributors) are aware of this issue and communicate this message to a prospective buyer PRIOR to the purchase. As you're probably realizing, NONE OF US are able to return this product, and that's a serious problem.

2) Check for the users' system specs during the installation, and BEFORE asking the user to input the key code, or at the least flash a warning message from the startup menu stating that "THIS GAME WILL NOT RUN ON YOUR COMPUTER! UPGRADE IT TO A DUAL CORE PROCESSOR"

What we have here is a product that had an ENFORCED minimum requirement that prevents people from using their product. And this requirement was NOT communicated properly to the consumers AHEAD OF TIME.

I don't care if this was stated on the back of the box.
I don't care if this is displayed under some obscure legal disclaimer link on your website.
The fact remains that PEOPLE DID NOT KNOW THIS going into their purchase, and are now unable to return this product even if they so choose to do so.

Here's an example:
http://www.amazon.co...65048053&sr=8-3

That's the link to the Amazon product page. Please note how there is absolutely no mention of dual-core processors being a requirement. How are people supposed to know not to buy this game?

For your sake, I hope you take this situation more seriously, because it honestly sounds like you guys at BioWare over there are laughing at the single-core users for getting duped. How many copies of the PC version do you expect to sell? 200,000? 500,000? (I know ME1 360 sold 1.2mil-ish, but don't have PC figures with me at the moment) If you assume 5% of those people are single-core users, you're still looking at a 10,000~25,000 userbase that got screwed by your mishandling of this.

And if you think you can just point at the back of the box and pretend like this is not your problem, you're in for a nasty headache.

I give up.

I'll refer you to November 25th 2009...

http://kotaku.com/54...quirements-ahoy

OS = Windows XP SP3 / Windows Vista SP1 / Windows 7

Processor = 1.8GHz Intel Core 2 Duo or equivalent AMD CPU

Memory = 1 GB RAM for Windows XP / 2 GB RAM for Windows Vista and Windows 7

Hard Drive = 15 GB

DVD ROM = 1x Speed

Sound Card = DirectX 9.0c compatible

Direct X = DirectX 9.0c August 2008 (included)

Input = Keyboard / Mouse

Video Card = 256 MB (with Pixel Shader 3.0 support). Supported
Chipsets: NVIDIA GeForce 6800 or greater; ATI Radeon X1600 Pro or
greater. Please note that NVIDIA GeForce 7300, 8100, 8200, 8300, 8400,
and 9300; ATI Radeon HD3200, and HD4350 are below minimum system
requirements. Updates to your video and sound card drivers may be
required. Intel and S3 video cards are not officially supported in Mass
Effect 2.

There are several people on these boards who're trying to help others with Single Core Processors to get the game to work until a patch is available.  If you don't like it, go elsewhere.

Also, threatening legal action against a company on their own website
over something to which you have no grounds to attempt legal action
over is classic forum trolling.

Modifié par Khameir81, 02 février 2010 - 12:13 .

[Raezaiel]

Ok heres how to get the last mission started using the workaround. This
is going to sound ridiculous but I got it working, theres going to be
massive stuttering but you can get past the "attack(spoiler)"

I'd recommend having a save game ready to go at the galaxy map

Step 1: Backup all your green loading movies
Step 2: Replace all your loading movies with the originals
Step 3: Start the game with movies enabled DON"T PRESS ANY KEY
Step 4: Watch the optional intro movie by waiting a minute at "press any key screen"
Step
5: Press any key when it returns to the intro screen, there should be
stutter, don't worry this will get you past the loading screen when you
load your save game
Step 6: Resume your save and stutter through the mission, it should end without stutter (IE: in breifing room)
Step 7: Save after mission
Step 8: Go set back up your workaround.
Step 9: Resume your save after the misson! Enjoy

Ridiculous,
I know, if you knew which loading screens you needed you could fix it
but that is for someone else to figure out. Don't skip steps or you
will freeze. Good luck!

(maybe update the topic too)

edit: pfft spiro stole my iff fix from another topic and posted it here before mez!

Modifié par Raezaiel, 02 février 2010 - 12:37 .

[Raezaiel]

Hexivor wrote...

Spiro12 wrote...
IFF

The IFF is the only part of the game that you can't complete without full video.  And every video causes lag.  The work around does not become necessary until after the IFF is being installed on the ship, and again does not become necessary until you actually access the galaxy map.  Accessing the galaxy map triggers the situation.  So make sure to save before then.  Also, make sure that you have talked to everyone and done everything you mean to do by that point.

In order to complete IFF, rename your green load folder to something other then movie, and rename your full movie folder to Movie.  Load the game.  DO NOT PRESS ANY KEY.  Wait for the trailer to play once.  Press any key.  Suffer through lag as you reload.  Access the galaxy map.  You will see some cinimatics and cut sceens.  You will have to navigate through the ship in a noncombat playthrough, then suffer some more cut scenes before you ever get the chance to save.  It will take a long time, but once you're through it, you're through it.

Once you're through all that save it, rename the movie folders back, and play the rest of the game the way you prefer.

Im curious as to how you even get past the initial load if you arent using green screen loads (which results in a freeze at the stupid mass effect relay loading screen).

if you watch the intro movie it stutters your game and somehow lets you past that initial loading screen. it was a primordial workaround earlier in the thread before you could replace the load movies.

[Spiro12]

Quidom wrote...

Sorry Spiro...no help. I already read all that, did all that, and still can't even CREATE a character. So I've done the work and it didn't help.

I actually almost included this fix into the summary but figured it wasn't relevant to the topid so I didn't both.

The reason you can't save the game is because your My Documents is the root directory of some drive.  In order to fix this make a new My Documents folder in that directory.  Move My Documents to the new location.  Start the game, and go until you get to the lab and save it.  Exit the game.  Copy The entire BioWare folder from you temporary My Docs to where My Docs is supposed to be and move it back.  You should be able to play normally from there.  UNfortunately, you'll have to do this every time you want to make a new character... that part is really annoying.

Sylenced wrote...

@Spiro12
You saying we didn't read 50+ pages?
Well congratulations,you reposted solutions posted on pages 16/17/36/37/5x
Sorry but,you haven't read anything,obviously:o

Yes, obviously THAT is what I was saying... No, what I was saying was that if people read that and still didn't know all that, there it is.

I've seen all that information presented over and over too, not often together, or explaining why or what it does.  Nor explaining what to expect from gameplay when you do it.

In general you're very helpful, but that doesn't mean you have the right or necessity to be an ass just because YOU happen to think something is a waste of time.

If I want to waste my time that's my own business.

Thanks.

Raezaiel wrote...

edit: pfft spiro stole my iff fix from another topic and posted it here before mez!

No, what I posted has been posted multiple times in this thread. Sorry. If you posted it somewhere else, you're slow, and I didn't see it.

Modifié par Spiro12, 02 février 2010 - 01:23 .

[Michael Gamble]

Hi all.

We have summarized the items into a list of issues that we will take a look at fixing. Currently no delivery date is planned for a fix, and i will let you know as i have details. We *are* looking at this and are identifying our options for a fix.

I have created a new thread here: http://social.biowar...06/index/905917 which outlines the issues we are looking at.

I am locking this thread (as there has become a lot of non-information here).

Modifié par Michael Gamble, 02 février 2010 - 01:25 .