1454 réponses à ce sujet

[Qwinn1234]

For the record, I updated to the latest drivers available for my video card (NVidia 7600 GS), didn't help at all.



At least the Cerberus bug seems to be fixed now, so hopefully they can devote some resources to this problem.



Qwinn

[flyingspam]

bump... no official response yet? at least give us the obligatory "we are aware of the problem and are taking steps to resolve it" statement to let us know youre actually aware and trying to solve the problem

[idle_bg]

OK i have noted that everyone that is having troubles is using
Win XP SP3 ! ?

Even if the loading screen thing is fixed (with the stupid fix thats over the net) then the game lags at 1 fps or... more precisely 0.4ps !
Yep thats 1 frame every 3 seconds.


Now there are 2 problems !

1) with loading screens !
This is happening to everyone with SINGLE CORE

2) if you pass this (or if you have a dual or above cores)
you will probably get EXTREME low FPS because .... no one knows --> this is the thing beware has to find out.

But as i see everyone that is complaining is using XP SP3...
Its not SINGLE or DUAL core related.
And its not ATI or NVIDIA
and its not INTEL or AMD 
all of the above have the problem !

[idle_bg]

sorry.. double post

Modifié par idle_bg, 27 janvier 2010 - 10:14 .

[TheEdri]

Dual cores aren't immune to this bug either, loading screen gets stuck with a new game and trying to import too.



Core 2 Duo 2.66 ghz

2mb ram

GeForce 7900 GS, 512mb ram

Windows Xp home edition, SP3

[TheEdri]

Dual cores aren't immune to this bug either, loading screen gets stuck with a new game and trying to import too.

Core 2 Duo  2.66 ghz
2mb ram
GeForce 7900 GS, 512mb ram
Windows Xp home edition, SP3

[Qistis]

System info from dxdiag.
 
OS Windows XP Pro (5.1, Build 2600)
System Manufacturer: ECS
System Model: GeForce 8000 series.
BIOS: Default System BIOS
Processor: AMD Phenom 8650 Triple-Core Processor, MMX, 3dNow, ~2.3GHz
Memory: 3072MB RAM
Page file: 933MB used, 4023MB available
DirectX Version: DirectX 9.0c (4.09.000.0904)

----Display Tab----                              
Nvidia Geforce 9600 GT                         nv4_dsp.dll
Integrated RAMDAC                         
1024.0 MB
1440 x 900 (32 bit) (60Hz)

Drivers
nv4_dsp.dll
version: 6.14.0011.9562 (English)
11/20/2009 21:34:54
WHQL Logo'd: YES
mini vdd: nv4_mini.sys
vdd: n/a
DDI versionL 9 (or higher)

----Sound Tab----
IDT Audio1
HDAUDIO\\FUNC_01VEN_8384DEV_7645SUBSYS_1
1
100
WDM

----Drivers----
sthda.sys
5.10.5902.0001
6/18/2009 04:49:25
WHQL Logo'd: Yes
Provider: IDT

My game runs the Bioware and EA logos fine. Trying to import or create a new charecter causes a freeze. The animated load screen halts a fraction into animation. Game music continues to play seemingly without issue.
ctrl+alt+del shows Masseffect2.exe using 40-67 CPU prior to load/freeze when freeze hits. CPU usage drops immediatly to zero. 

I run in windowed mode at 1024 x 768 resolution. 4:3 Aspect. Bloom, Film Grain, Blur, Dynamic Shadows, LE Shadows are all set to OFF in Configuration. Cinematic light 3.  Spherical Harmonic Lighting and Anisotropic Filtering set to Default.

Audio set to Default.
Config reads game versions as:
Masseffect2.exe v1.00
MassEffect2Launcher.exe v1.01
Masseffect2Config.exe v1.03
Uninstall Mass Effect 2.exe v 1.03. 

Tried Uninstall and reinstall no discernable effect. Tried reinstalling on-top of same install. Tried unzipping and copying over movie files from disc 1 and disc 2. Tried removing read-only tag from game and sub-game directories and files. Tried removing read-only from My Documents\\Bioware. 

Made 52'ish copies of BWLogo.bik in a seperate folder. renamed to files load_f1 through ME1_charimport_loadloop.bik copied original files to a zip as a backup. copied dummy logos to movie directory. No benefit aside from 1/2 second audio blip likely form the video loop. (similar to using the green block swap out found posted elswhere).

Attempts made before and after installing bonus DLC  BloodDragon, Inferno,Collectors. 

First attempts while Cerberus Network code was unredeemable in-game. Later attempts recently after that issue seems to resolved. Load Freeze still happens with Cerberus Network. (doubt they'd be related anyway but who knows.) 

I tend to keep AVG and Avast running all the time. Tried shutting off avast on-access scanner for play. AVG doesn't seem to shut off as easy so i'll try shutting it off in tasks later. Will also try while not connected to the internet. (Don't really wanna shut off my anti-virus but i'll try it offline). Think that's everything. Sorry for long post.

[jidnis]

metalcalf wrote...

so you are still missing some of the product that u purchased?
Look, I purchase a product form this developer and I EXPECT to get ALL of it. I should not have to get some patch that is actually inadequate. Instead of getting all of video, you get "green screen"?
No thanks.....

you get to see all of the video - it's just the loading screens that are greened out

the videos just are stuttery and slow - but the gameplay is flawless

[Qistis]

 System info from dxdiag. 
OS Windows XP Pro (5.1, Build 2600)
System Manufacturer: ECS
System Model: GeForce 8000 series.
BIOS: Default System BIOS
Processor: AMD Phenom 8650 Triple-Core Processor, MMX, 3dNow, ~2.3GHz
Memory: 3072MB RAM
Page file: 933MB used, 4023MB available
DirectX Version: DirectX 9.0c (4.09.000.0904)

----Display Tab----                              
Nvidia Geforce 9600 GT                         nv4_dsp.dll
Integrated RAMDAC                         
1024.0 MB
1440 x 900 (32 bit) (60Hz)

Drivers
nv4_dsp.dll
version: 6.14.0011.9562 (English)
11/20/2009 21:34:54
WHQL Logo'd: YES
mini vdd: nv4_mini.sys
vdd: n/a
DDI versionL 9 (or higher)

----Sound Tab----
IDT Audio1
HDAUDIO\\FUNC_01VEN_8384DEV_7645SUBSYS_1
1
100
WDM

----Drivers----
sthda.sys
5.10.5902.0001
6/18/2009 04:49:25
WHQL Logo'd: Yes
Provider: IDT

My game runs the Bioware and EA logos fine. Trying to import or create a new charecter causes a freeze. The animated load screen halts a fraction into animation. Game music continues to play seemingly without issue.
ctrl+alt+del shows Masseffect2.exe using 40-67 CPU prior to load/freeze when freeze hits. CPU usage drops immediatly to zero. 

I run in windowed mode at 1024 x 768 resolution. 4:3 Aspect. Bloom, Film Grain, Blur, Dynamic Shadows, LE Shadows are all set to OFF in Configuration. Cinematic light 3.  Spherical Harmonic Lighting and Anisotropic Filtering set to Default. 

Audio set to Default. 
Config reads game versions as:
Masseffect2.exe v1.00
MassEffect2Launcher.exe v1.01
Masseffect2Config.exe v1.03
Uninstall Mass Effect 2.exe v 1.03. 

Tried Uninstall and reinstall no discernable effect. Tried reinstalling on-top of same install. Tried unzipping and copying over movie files from disc 1 and disc 2. Tried removing read-only tag from game and sub-game directories and files. Tried removing read-only from My Documents\\Bioware. 

Made 52'ish copies of BWLogo.bik in a seperate folder. renamed to files load_f1 through ME1_charimport_loadloop.bik copied original files to a zip as a backup. copied dummy logos to movie directory. No benefit aside from 1/2 second audio blip likely form the video loop. (similar to using the green block swap out found posted elswhere). 

Attempts made before and after installing bonus DLC  BloodDragon, Inferno,Collectors. 

First attempts while Cerberus Network code was unredeemable in-game. Later attempts recently after that issue seems to resolved. Load Freeze still happens with Cerberus Network. (doubt they'd be related anyway but who knows.) 

I tend to keep AVG and Avast running all the time. Tried shutting off avast on-access scanner for play. AVG doesn't seem to shut off as easy so i'll try shutting it off in tasks later. Will also try while not connected to the internet. (Don't really wanna shut off my anti-virus but i'll try it offline). Think that's everything. Sorry for long post.

[Qistis]

got multi-posted

Modifié par Qistis, 27 janvier 2010 - 02:27 .

[jidnis]

metalcalf wrote...

so you are still missing some of the product that u purchased?
Look, I purchase a product form this developer and I EXPECT to get ALL of it. I should not have to get some patch that is actually inadequate. Instead of getting all of video, you get "green screen"?
No thanks.....

You get to see all of the video - it is just very laggy.  Only the loading screens are greened out.  Combat areas are pretty flawless so far. 

Are you willing to wait days - or even weeks for bioware to issue an official fix?  It really is the best solution for the time being, unfortunately

[requinmalin]

Same problem here. Man am I glad I did not take the day off today to play this game.

Steam version of ME2 Deluxe



WinXp

AMD64 3700+

2gb ram

ATI Radeon 3850 512mb

[cloud1833]

im not using xp sp3 im using win 7 and I still get the error.

[cloud1833]

My specs are



win7



nvidia gts250 xtream edition 1gb ddr3

1.8 single core intel (place holder till me dule core comes in.)

2 gigs of ddr2 ram.

dx 11

and all drivers up to date.

[jidnis]

I'll throw mine in:



Windows XP Pro

AMD Dual Core 4400+

2Gbytes DDR RAM

9800GT

DX 9.0c

[Lesclaig]

So whats the deal is this a pc problem with all of our pc? Or is it a manufacture problem (something they have to fix) I'd like to know so i can just go out and get the xbox copy if im screwed. ANYTHING would be nice right now bioware even a we are busy working on a patch

[Shufly]

Ive installed mass effect 2 as normal, but when I try to start any new game, I get to the loading screen and.... thats it. It loads (the screen moves just a titch) and its stuck. Ive tried using an import character and fresh default characters, but I can never get pass the loading screen, heres are my system specs.



Proc- Intel® Core™2 Duo CPU E8400 @ 3.00GHz

Clock-3001 MHz

Mem-2.00 GB

3D Card-NVIDIA GeForce 8800 GT~512 MB

OS~Microsoft® Windows Vista™ Ultimate

DirectX 10.0 (Mar2009) or later



Please help, this is incredibly annoying. I cant believe how bad the tech support is on this issue. I wonder why this is a problem for me also, since I have a duel core.



it is a retail version, Ive already installed twice (to current install), in other words Ive reinstalled only once (which didn't help at all).

[Vizhalaa]

adding my own name to the victim list.

new game, pick gender, see mass relay image half loaded, freeze, black screen, game not responding.



spec



vista, core 2 quad, ati 3600, 2gb ddr,

[Quania2004]

I'm having the same problem as well



OS: Windows Vista SP2

CPU: AMD Athlon™ 64 Processor 3500+

RAM: 2.50 GB

VIDEO: NVIDIA GeForce 8400 GS

AUDIO: Speakers (Realtek High Definition Audio)

DirectX: DirectX 10.0 (Mar2009)

[Nineven]

Everyone needs to post their system information like the sticky says. I don't think Bioware is going to respond until that starts happening.

[Blackout62]

Put me down for faulty game



Spec:

XP (SP3)

Some sort of single core AMD processor

Geforce 8500 GT

1.5 GB RAM (maybe more)

DX 9.0c

[Nineven]

DxDiag Information:

------------------
System Information
------------------
Time of this report: 1/26/2010, 19:20:33
Machine name: 
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.090804-1435)
Language: English (Regional Setting: English)
System Manufacturer: MICRO-STAR INTERNATIONAL CO.,LTD
System Model: MS-7388
BIOS: Default System BIOS
Processor: AMD Athlon™ 64 Processor 3800+,  MMX,  3DNow, ~2.4GHz
Memory: 2048MB RAM
Page File: 559MB used, 3381MB available
Windows Dir: C:\\\\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode

---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTS 250
Manufacturer: NVIDIA
Chip type: GeForce GTS 250
DAC type: Integrated RAMDAC
Device Key: Enum\\\\PCI\\\\VEN_10DE&DEV_0615&SUBSYS_0593196E&REV_A2
Display Memory: 1024.0 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0011.9562 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 11/20/2009 19:34:54, 6282752 bytes
WHQL Logo'd: Yes
VDD: n/a
Mini VDD: nv4_mini.sys
Mini VDD Date: 11/20/2009 19:34:54, 10235968 bytes
Device Identifier: {D7B71E3E-4555-11CF-845F-982503C2CB35}
       Vendor ID: 0x10DE
       Device ID: 0x0615
       SubSys ID: 0x0593196E
      Revision ID: 0x00A2
      Revision ID: 0x00A2
      Video Accel: ModeMPEG2_C ModeMPEG2_D 
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
 D3D7 Test Result: Not run
 D3D8 Test Result: Not run
 D3D9 Test Result: Not run
-------------
Sound Devices
-------------
Description: Realtek HD Audio output
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\\\\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_14627388&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RtkHDAud.sys
Driver Version: 5.10.0000.5605 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 4/17/2008 16:33:26, 4707328 bytes
Other Files: 
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 8000, 192000
Static/Strm HW Mix Bufs: 33, 32
Static/Strm HW 3D Bufs: 33, 32
HW Memory: 0
Voice Management: No
 EAX™ 2.0 Listen/Src: Yes, Yes
 I3DL2™ Listen/Src: Yes, Yes
Sensaura™ ZoomFX™: No
Registry: OK
Sound Test Result: Not run

Modifié par Nineven, 27 janvier 2010 - 02:30 .

[dxmzan]

XP (SP3)

AMD Athlon 64 3500+

Geforce 8600GTS

2GB RAM

DX 9.0c

[Vizhalaa]

so im now skimming through the last 8 pages about this issue and just wondering, does that link given earlier from megauploads actually work?

[jopaq]

Clicked Play, Goes black and then: Mass Effect has encountered a problem. Needs to close. System info:



Intel Core 2 Duo, 2.0Ghz

2 GB Ram

Windows XP, SP2

Mobil Intel 965 Express Chipset, 384MB