196 réponses à ce sujet

[BloodAndBeer]

This is BS it won't let me add my XBL account...

[jackcrow2001]

Hrmmm not sure if my experience is useful or not.... Had a moment of panic reading these forums after I had input my codes here, but before I had started game on X-box 360. When I entered my codes I did get the download boxes but did not download to computer...(thankfully perhaps) when I started the game on the 360 I was able to access Cerebus and recieve all my pre-order goodies.

Soooo I guess as long as you only have one gamer tag/email account and register via computer, but not download on computer it works out.

[wrexingcrew]

Spin****e wrote...

It says my gamertag is in use when trying to add a persona. What should I do? =(

Bad news - you're going to need to contact EA and try to get them to merge your accounts.  Do you still have the email address associated with your gamertag?

greatgeek wrote...

I get this message when I enter my gamertag under add persona:

Sorry, we can't find information about that Xbox LIVE Gamertag.

Good news, believe it or not.  You just need to fire up ME2 (assuming you haven't done that yet).  If you have and it's still saying that...hmm.

Elessar7 wrote...

Wow, they just "cancelled" my live chat request.

Ha, I'd be ready to punch someone too.  I don't even have the game yet, I'm just trying to resolve it before it gets here (not that it will be at this rate).  As you said earlier, it's astonishing that EA doesn't even
give its users the simple feature that would resolve all this - the option to delete accounts or even just an individual "persona."

[DharmaIniative108]

Is Zaaed up yet ?

[greatgeek]

so I just need to load me2 and check my gamertag email?



does my windows live id function as my gamertag email?

[Fastin]

Whenever I enter my gamertag at EA it says "System Error. Please try again later.

[Door2DoorHitman]

^Same here. I guess I'll just have to wait 'til I can pick up the game to mess with the login stuff from the game itself >.> I highly dislike the EA site...

[Tempus Frangit]

Is Gamestop supposed to e-mail me the Cerberus network code as well? Or does that come in the game's package? They did e-mail me my Terminus armor code.

[wrexingcrew]

@greatgeek: My impression is that, once you've started up ME2, your gamertag should then be associated with the EA account (if you've logged in). So once you've tried starting it up, check back on the EA site and try inputting your gamertag again. EDIT: Although maybe just check the EA account to see if the gamertag associated automatically first - if it's not there, then go ahead and try to input again.

Tempus Frangit wrote...

Is Gamestop supposed to e-mail me the Cerberus network code as well? Or does that come in the game's package? They did e-mail me my Terminus armor code.

Supposed to be in the box, yep.

Modifié par wrexingcrew, 26 janvier 2010 - 05:20 .

[JRock2-7]

BloodAndBeer wrote...

This is BS it won't let me add my XBL account...

[Fastin]

So if you can't link your gamertag to EA.com then you can't access the pre-order/CE stuff at all? Including Cerberus Network?

[BloodAndBeer]

How do I long in "in-game"?

[Fastin]

How can there still be so many problems with this social networking/gamertag linking issue again. The same junk happened with DA:O and it's still not fixed. Bioware it would really rock if this stuff could get squared away prior to any other releases

[Iq PROFESSOR pI]

I can't add my XBL tag either. I have my PSN tag on it though. It keeps telling me my gamertag's already in use.

[KrnlPnk]

The cerberus card came in the CE box from gamestop. I also have the problem where I registered it online, and it unlocked as the CE armor and gun. Now I cant unlock it in the game, because it says the code has been used.  I have the PC version.

Modifié par KrnlPnk, 26 janvier 2010 - 05:26 .

[wrexingcrew]

rynluna wrote...

I have fired up ME2 twice already and it still says this.

Huh - so you've started the game, gone back to EA's website, tried to input your gamertag again, and it still says that? Weird. There are a lot of issues with this system.

Fastin wrote...

So if you can't link your gamertag to EA.com then you can't access the pre-order/CE stuff at all? Including Cerberus Network?

I'm still not clear. In theory, you should be able to just input the codes in-game without worrying about EA at all, but people were saying (anecdotally) that it wasn't working, and one of the devs here advised against that. They're recommending that you input everything on the site. I would tell all 360 users not to input anything unless and until they're positive they have their accounts linked properly.

In other words, we're gonna need more clarification - particularly on this gamertag issue.

[BloodAndBeer]

So were getting screwed out of extra content cause of EA? It should of just given a damn XBL code like every other game...

[Fastin]

wrexingcrew wrote...

Fastin wrote...

So if you can't link your gamertag to EA.com then you can't access the pre-order/CE stuff at all? Including Cerberus Network?

I'm still not clear. In theory, you should be able to just input the codes in-game without worrying about EA at all, but people were saying (anecdotally) that it wasn't working, and one of the devs here advised against that. They're recommending that you input everything on the site. I would tell all 360 users not to input anything unless and until they're positive they have their accounts linked properly.

In other words, we're gonna need more clarification - particularly on this gamertag issue.

Well thanks for the information.  I suppose I'll just play and avoid the DLC until the second play through...which is really stupid.  So much for day one DLC and all this madness to get pre-order bonus stuff.

[gnrfan228]

For those of us that already redeemed our code in game?



Are we SOL?

[Fastin]

gnrfan228 wrote...

For those of us that already redeemed our code in game?

Are we SOL?

Doubtful.

Bioware will get this fixed just like they did for DA:O debacle or get really bad press the week of the game release.  Problem is it will probably take a week to get sorted out.

[Daeion]

Tempus Frangit wrote...

Is Gamestop supposed to e-mail me the Cerberus network code as well? Or does that come in the game's package? They did e-mail me my Terminus armor code.

I picked mine up in the store and they handed me a seperate sheet with the code on it, just like they did for DA:O, not sure how online is supposed to be doing it.

[wrexingcrew]

BloodAndBeer wrote...

So were getting screwed out of extra content cause of EA? It should of just given a damn XBL code like every other game...

Yeah, I appreciate what BioWare's trying to do by integrating with the social site - but the issues on EA's end make this unworkable.

@gnrfan228: Honestly, I have no idea. At least in theory some system should have captured the data (the codes) you gave it - so hopefully there will be a fix for everyone in your shoes. I imagine BioWare, EA, and Microsoft are all trying to coordinate a fix...which is part of the problem. It could be a while before the issues on every side get sorted.

[Fastin]

Chris could you offer some insight to players on what to do. Is it better to simply wait till this stuff is worked out or risk a malfunction? It seems a common issue is individuals have a social account here, and for some reason can't get their gamertag linked to their EA account on the EA.com site.