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Gamestop Cerberus Code redemption clarification


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#76
davesbrew

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Same issue, CE retail from Amazon.com. Used redeem code on Bioware social site as suggested, and got the following error: Fatal error: Uncaught exception 'Exception' with message 'String could not be parsed as XML' in /opt/www/social.bioware.com/webroot/include/nucleusaccount/class_externaldata.php:354 Stack trace: #0 /opt/www/social.bioware.com/webroot/include/nucleusaccount/class_externaldata.php(354): SimpleXMLElement->__construct('') #1 /opt/www/social.bioware.com/webroot/include/nucleusaccount/class_externaldata.php(328): ExternalData::getXML(false) #2 /opt/www/social.bioware.com/webroot/include/biostore/class_biostore.php(146): ExternalData::getXPath(false, '/codes/product-...') #3 /opt/www/social.bioware.com/webroot/include/biostore/class_biostore.php(102): BioStore::validateCode('H2RG-YJNW-356Z-...', '/<source-produc...', 16) #4 /opt/www/social.bioware.com/webroot/redeem_code.php(45): BioStore::validateGameItemCode('H2RG-YJNW-356Z-...', Array) #5 {main} thrown in /opt/www/social.bioware.com/webroot/include/nucleusaccount/class_externaldata.php on line 354



I hit refresh and tried to submit and got the code is already in use message.

#77
Radkiller22

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Same issue here entered my Cerberus code on the site and it gave me the collector's items download and now in game says my code is already used.

#78
Gifflen

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Same issue here,

PC Collectors edition.

#79
furtis

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got the cerberus code towork no weapons or armor

#80
ViceSTP

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Same Cerberus code mess up here for PC CE

#81
Descent777

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Same here, entered in my Cerberus card ingame and it says the code is in use already. hope the issue is fixed soon.

#82
none left for us

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Same here for PC CE

#83
SpockLives

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I entered my Cerberus Network code and it activated my CE armor and weapon, but not the Cerberus Network. Social Site now tells me my code has already been used.  My guess is that the factory that printed the Cerberus cards for the CE accidentally put the CE armor code on it instead of the Cerberus code.

Modifié par SpockLives, 26 janvier 2010 - 07:02 .


#84
GoCavs71

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I had the same issue. I hope they get this resolved soon.

#85
leonheart1313

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I am having the same problem. Code already in use.

#86
Pyreas

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Also having the same problem, got CE armor, but Cerberus won't active in game :S

#87
Clephas

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I am having the same problem. Code already in use.

#88
BallisticBuddha

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I am receiving the same error, as well. PC CE retail box, used collectors' item redemption code first, downloaded the .exe to install the goodies, which worked fine. Than went to the link posted in the OP, input the code on my Cerberus Network card that came in the CE box, than it sent me to a page to download the .exe for the collectors' items AGAIN, for the exact same file, no byte level difference, same size and timestamp. I than started up the game and the only option is to redeem my cerberus network code, no option to use an existing account with an attached cerberus network code. I than tried using my code again and it states it is already in use.

Modifié par BallisticBuddha, 26 janvier 2010 - 07:05 .


#89
Cracker Jack

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*EDIT* Whoops, sorry, double post due to the forums not showing my post right away - see a couple of posts down for the actual post, its slightly more complete.

Modifié par Cracker Jack, 26 janvier 2010 - 07:09 .


#90
Vortex3500

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Same problem here. How frustrating!

#91
joqus

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same issue with my cerebus code from the collector's edition i got at best buy. no download for cerubus listed on the download i wonder if they just don't have it posted yet...

#92
Cracker Jack

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I'm in the same boat as everyone else in this thread - PC Collectors Edition, registered and downloaded/installed the Collector Armor/Weapon, Inferno Armor, and Blood Dragon Armor, but when I tried to activate the Cerberus Network card it unlocked the Collector Armor/Weapon again, and now the in-game 'Redeem your Cerberus Network code' prompt tells me the code has already been used.

#93
TheHeeyyy

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I am also having the same problem others here are reporting. I got the CE of Mass Effect 2 (PC) from Gamestop (Toronto, Ontario, Canada), followed the procedure Chris Priestly wrote, was prompted to download the Collectors' Weapon and Armor after inputting the Cerberus Code (which I installed), started-up Mass Effect 2, was prompted to enter the Cerberus Code, and got an error stating it was already used. I hope this issue gets resolved soon.

#94
Seijuro2012

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****** Jack wrote...

I'm in the same boat as everyone else in this thread - PC Collectors Edition, registered and downloaded/installed the Collector Armor/Weapon, Inferno Armor, and Blood Dragon Armor, but when I tried to activate the Cerberus Network card it unlocked the Collector Armor/Weapon again, and now the in-game 'Redeem your Cerberus Network code' prompt tells me the code has already been used.


This is my problem too.

#95
lutfi73

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yeah...same issue as everybody here. Doesn't anyone from Bioware monitor the forum and at least give us a decent answer?

#96
Camdale

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*sigh* I seem to have this problem too. You even paying attention to your customers/fans Bioware, or just ignoring the problem?

#97
TechnoPsycho87

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Same here. Entered Cerberus code in game and got sent to download screen with collectors and terminus which I had already downloaded and installed. PC ME2 CE

#98
G8RB8

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Same problem. Bioware? Can we at least get a "We are aware of the problem and are working..."



Thanks

=)

#99
Niella

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Installed the DDE from the EAstore last night, used my codes got Cerberus acces and all that on the social site but when I check today the entire `redeemed items` lay-out has changed and Cerberus Network isn`t activated anymore.

GG, Dragon Age DLC issues all over again...

Modifié par Niella, 26 janvier 2010 - 07:45 .


#100
sniper9090

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Same Issue as evreyone else apparently, Tried to use code in game, Game accepted code and wouldn't let me access the content, putting it in on the social website gives me the "this code is in use arguement"