We have all bought into games that were not so great, and gaming history has shown us that just because a "big" development company is on a game that does not mean it will be amazing quality. As a consumer you do have the right to voice your concerns and complaints with a product you bought, I do not dispute this, but there is a appropriate forum (And not the internet forum(s)) to voice these concerns. The biggest difference between complaining and constructive criticism is one actually contributes to the future of a game.
Personally I think gamers are way to spoiled these days, they want fixes and balances done when it is convenient for them forgetting that it costs time and money to make those fixes. Considering they are releasing the DLC for MP for free, as in not making money off it, I don't feel it inappropriate to cut them some slack. I personally don't like EA as a publisher and don't like their 'Online all the time" mentality they took to gaming but hey some of my favorite games have the EA logo on them.
It is easy to get upset about something you invested time and money into when it doesn't work correctly but blowing up the forums over issues that are already being looked at doesn't speed up the process any. Look at it this way, the more bugs we find the faster they can be addressed and we keep a few programmers in a job, if every game was perfect then the turn around rate for the gaming industry would be pretty high.
They are showing "Signs of remedy" as they are hotfixing and prepping patches as we speak, take a back seat from the game if it is upsetting you that much. It is, in fact, their first time implementing MP into this series. As I said, i have issues with the game as well and I am upset when my game crashes or a stupid big prevents me from finishing a mission but life goes on. Now I need to get ready for my kids christmas concert, peace out girl scouts.
There is no appropriate forum to post constructive criticism for multiplayer. And what exactly would that look like? "Hey, your game is broken, here's a list of ways it's broken?" Because that is what my OP is.
It's not spoiled to expect the product you have paid for to function correctly. In what world do you live?
Example:
"Oh, this cup I ordered is broken" - Person 1
"Stop being spoiled! Don't expect us to give you a new cup. OMG kids these days, so spoilt." - Business
Correct response:
"Oh, this cup I ordered is broken" - Person 1
"That's a shame! We'll send you a new cup in the post first class ASAP. We're sorry about this!" - Business
I absolutely demand fixes to a broken game, because I paid for a functioning product, not a beta. By rights it should not be broken in the first place, so I expect it to be fixed promptly. A month after release a mounting pile of bugs is entirely inappropriate for a game of the year no less. Bioware should be utterly ashamed of how they've dealt with this thus far.
I don't know if they're working on patches nor do I know their progress. They also haven't implemented a hot-fix - as these bugs have existed for a month but simply become more prevalent. They haven't maintained ANY kind of consistent communication on their own forums.
I should not have to sit back and wait another god knows how long for them to fix they're broken game that I paid full price for. I expect, at the very least, an update on the situation and an acknowledgement of the problems.
Enjoy your Christmas Concert.