76 réponses à ce sujet

[VictoryAkara]

I didn't do anything with dlc until I reinstalled nad made sure it's working.

[Bedlam66]

Are there any official posts from Bioware on this issue yet? I've tried reinstalling, checking for adobe air, making sure all directories point in the right direction, the cmd trick and nothing has worked. Is this a Vista/Windows 7 issue?



*edit* Also my copy was downloaded from D2D. Are these issues happening for anyone with the actual disks?

Modifié par Bedlam66, 26 janvier 2010 - 08:39 .

[Petros929]

Getting the same problem. Downloaded from Impulse. I tried updating the paths (they were incorrectly pointing to \\programs instead of \\programs(x86). Also tried launching from hard drive instead of impulse. No luck.



Running Vista 64 bit.



Hoping for a solution.

[cnoader]

I downloaded from EA and still have the error

[Nollij]

perfectfailure87 wrote...

found a solution, go to the binaries like before, find the file that should be called eacoreserver open that up, it might be blocked by your firewall or at least it was for me. After i unblocked it the game started. Good luck

I don't have said file

[AAAtaco]

Nollij wrote...

perfectfailure87 wrote...

found a solution, go to the binaries like before, find the file that should be called eacoreserver open that up, it might be blocked by your firewall or at least it was for me. After i unblocked it the game started. Good luck

I don't have said file

Me neither

[mooshimoo]

AAAtaco wrote...

Nollij wrote...

perfectfailure87 wrote...

found a solution, go to the binaries like before, find the file that should be called eacoreserver open that up, it might be blocked by your firewall or at least it was for me. After i unblocked it the game started. Good luck

I don't have said file

Me neither

I don't either and i have the short version of the EAcore_aPP
[EACore]
ServerIdleAutoShutdown_ms=15000

UseStandAloneServer=true
SharedServerId=MassEffect2


hope someone finds a fix soon

[Nollij]

I've also tried running AND installing the game with both AV and firewalls disabled... doesn't help one bit.

[Tymathee]

Ugh, anybody figure something out? Come on Bioware, you're helping out other stuff, help us out here already this is annoying. I pre-loaded this thing from D2D on the 22nd and have been itching to play it ever since and then i go to install it and can't even play, you have no idea how freaking pissed i wanna be right now but am being patient.

[Tymathee]

Bedlam66 wrote...

Are there any official posts from Bioware on this issue yet? I've tried reinstalling, checking for adobe air, making sure all directories point in the right direction, the cmd trick and nothing has worked. Is this a Vista/Windows 7 issue?



*edit* Also my copy was downloaded from D2D. Are these issues happening for anyone with the actual disks?

I'm d2d as well, this is the first time i've ever had issues with anything from them.

[Vendrac]

If you haven't seen it already there is another thread going that appears to have a fix for some people. http://social.biowar...778021/2#779770

[Nollij]

I got something for you guys to try:



1. Download adobe air and install it as "Run as Administrator"

Link: http://get.adobe.com/air/



2. Make sure all AV and Firewalls are off (not sure if this made a difference in reality though)



3. When you install the game do the "Run as administrator" thing.



4. Run the Mass Effect 2 icon "as Administrator"



5. Run a Configure and make sure to save it. Go to "Mass Effect 2" -> Save Settings



6. Cross you fingers, dance a little jig, pray to whatever diety you pray to and then try playing the game.



I'm using windows 7, and got my copy from D2D.



I had tried reinstalling the game numerous times, normally and "as administror" to no avail.



One thing I did notice during my installs was that shorty after the install was done Adobe Air was asking to be update, and this being a fresh install of Win 7 I know I hadn't installed that yet.

[Petros929]

Solution for Impulse Users on Impulse Forum:

____________________________________________________________

Mass Effect 2: Misconfiguration/Hung Activation Fix

By Zoomba Posted January 26, 2010 3:36:34 PM

Shortly after the launch of Mass Effect 2 today, a small number of users began reporting a misconfiguration issue that prevented them from running the game, or having the activation step appear to hang. We've identified the issue and have a fix detailed below. It's important to note that anyone who downloaded the game for the first time after 10am Eastern on 1/26 will not encounter these issues.



If for some reason you're getting the misconfiguration error, or the activation process is just hanging, please download this file and run it:



http://stardock.cach...2_misconfig.exe



This will attempt to repair the EAAccess tools (activation) which should solve both of those problems.



If you do not have Adobe Air installed, this will attempt to install it as well. Give the installer roughly 5min to run (it runs the installer silently, you may want to keep an eye on the task manager and wait for EAAccessInstaller to quit).



Please let me know if this does or does not fix your issue.

____________________________________________________________________

[Petros929]

sorry doublepost

Modifié par Petros929, 26 janvier 2010 - 10:37 .

[Tymathee]

Well i'm trying uninstalling Air and letting it install its version. I used to have an issue like this with MoH Airborne and i had to uninstall the PhyX driver and let it install its own for it to work. I've tried several fixes so this is another. I've been at this for 4 and a half hours trying to get this game to work, totally ridiculous.

[Duffer11]

I get the error message in the title of this thread as well. Downloaded from D2D.

[Tymathee]

Well, i did what i said and even reinstalled EA DL manager and i'm past the message but im getting the awd.dll ereror, time to go to that thread lol

[Duffer11]

FIX THIS

[Rapture00]

Windows XP SP3.

Having  same issue AWC.dll "Game cannot launch because of misconfiguration"

 Took 1.5 hours to get support on phone...
    Took 30 minutes to get to 2nd tier support... 
     Worked with tier 2 for 1.5 hours everything from reinstalling .net framework to redoing everything under fresh (admin) user account. 

 now I await a call from 3rd tier tomorrow sometime......
 

Side gripe: kinda po'd that I paid 64 $$ and I have to go through this bs

Modifié par Rapture00, 27 janvier 2010 - 01:35 .

[Duffer11]

Look Bioware. You need to get D2D, EA, and Stardock on the phone conference style and collectively come up with a solution.

I can't believe this is still a problem considering the fiasco with Dragon Age.  Unbelievable.

Modifié par Duffer11, 27 janvier 2010 - 12:38 .

[Vendrac]

Rapture00 wrote...

Windows XP SP3.

Having  same issue AWC.dll "Game cannot launch because of misconfiguration"

 Took 1.5 hours to get support on phone...
    Took 30 minutes to get to 2nd tier support... 
     Worked with tier 2 for 1.5 hours everything from reinstalling .net framework to redoing everything under fresh (admin) user account. 

 now I await a call from 3rd tier tomorrow sometime......
 

Side gripe: kinda po'd that I paid 64 $$ and I have to go through this bs

Ugh, I was hoping you would have better news then that. I've tried contacting Direct2Drive to see if they have a clue but it seems you can only do so via email.

[Bedlam66]

Sadly still nothing is working Really poor business having a handful or more of us wait a week for either the company to notice us or one of our own to fix this issue. Guess im stuck with a $60 Desktop icon. nice

[Duffer11]

**FIXED** (This fix is for the Misconfiguration problem, not necessarily the .dll prob some are having)

1a - Download EAs Download Manager. If you have problems with it like I did (got error: application tried launch but ea can go drown in a river...) read this post here: http://forum.ea.com/...43.page#3556186
1b - If you get the EADM error follow steps A, B, and C (if not, skip to D)

A -  Download "Namytemms" rar file from the above linked thread.
B - Go to C:\\\\\\\\\\\\\\\\Program Files (x86)\\\\\\\\\\\\\\\\Electronic Arts and delete or move your current EAdownloadmanager folder (move it just incase)
C - Unzip your new EAdownloadmanager into the Electronic Arts folder.
D - Double click the EA Download Manager program. Once in the EADM click on the Activate tab, enter your ME2 activation code (may require sign in).

Viola, the game will appear in your Games list and you'll be able to run the game. All of this may require a C:\\\\\\\\\\\\\\\\ install of the game (I installed it on 2 different hard drives during this EIGHT FCKING HOUR TROUBLESHOOTING MARATHON) so i'm not sure if alternate drive installs are supported with this fix.

Once you have activated the game you no longer need the EADM to start it, and I have verified that alternate drive installs will still play just fine once the game has been initially "activated".

I really hope this helps others.

Modifié par Duffer11, 27 janvier 2010 - 02:23 .

[stikybud]

Same issue, D2D version XP SP3. Installed on E instead of C. Hate using my OS drive for applications. Had no issues what so ever with D2D versions of Mass Effect or Dragon Age. WTH is up with bioware. Exploring the EACore_App.ini solution, nothing good so far. When I try to use my D2D code to activate via EA DLM, it says my code is invalid and does nothing (no suprise). Have D2D, Bioware and EA accounts all registered and logged in. EA Core server is running and have reinstalled twice (not on root C: however). Keep us updated, hope a solution comes soon. Very discouraged at the moment

[Vendrac]

Well I tried contacting Direct2Drive correctly but they basically told me if the game installed fine then they have no more responsibility and it's up to Bioware/EA to fix it.