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CEREBUS NETWORK ISSUE: Frozen at the please wait screen


318 réponses à ce sujet

#251
tomcat123

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its great that bioware is aware of the issue and working on it but can you give us an ETA?....i mean we all spent good money with the expectation of being able to play when it released...the least you all could do is let us know how much longer we have to wait to play the damn game

#252
lambdac0re

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same crap here.

#253
penguinjoeseph

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patience is the key :P

#254
Guest_lewdvig_*

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I downloaded and installed the DLC from my account - still get the please wait though.

#255
Hyperaxe

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Same issue... hangs at EA sign in with "Please wait..."

Epic Fail

#256
AzureNightmareX

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::sigh:: patience is not something I have a lot of, especially when I pay $50+ for a game and it doesnt work right away.

#257
malkuth74

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Riddle me this.... Whats more of an Epic fail.. The fact that you can't log into the servers to get your stuff.



Or the fact that the dummies didn't put a CANCLE button into this part of the game for I can at least not wait 15 mins for it too end. LOL.

#258
omitt

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im having the same issues but on the xbox 360 version and it just gives me a error message "communication with mass effect 2 server was interrupted or timed out please try again later."

#259
Temesian

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AzureNightmareX wrote...

::sigh:: patience is not something I have a lot of, especially when I pay $50+ for a game and it doesnt work right away.



I have plenty of patience and I know this'll get fixed sooner or later, but it's pretty lame buying not only the steam collector's edition but a gamestop copy for their preorder stuff and knowing I can't use any of the stuff I payed extra money for.

#260
JabberJaww

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All the money EA/Bioware put into that friggin commercial during the NFC championship should have went to quality checking their servers



There is zero excuse for this.. zero

#261
Weezindajuice

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first it was disc installation issues which took awhile to work around and now this! awesome.

#262
hutchdude

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It was a cool commercial.

#263
hutchdude

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It was a cool commercial.

#264
Tsuyiin

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this is such bull****

#265
Chill_Wolf

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Been said 1000 times, same issue, unhappy customer.

#266
magor1988x

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This issue is angering me more then a little.... I wait all freaking day to play ME2 despite PRE-ORDERING (and pre-loading) it on Steam (Gee thanks Steam) and then have to "decrypt" the game... And then have this retarded error pop up everytime I try and log into the game.

I have to sacrifice the DLC content to actually play the game?

Come on EA/Bioware this is BULL!!!!

(Not only that but I bought the CE! I spent a crap ton of money on this... this is ridiculous!!!!!!!!)

Modifié par magor1988x, 26 janvier 2010 - 11:16 .


#267
General Ticktock

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Is it too much to ask that the PC version give an error message if it can't contact the server, rather than just hanging forever? As it is, I have to end task it. That's some pretty sloppy programming.

#268
gamebreaker04

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Yay, I get to join in on the fun now too...


#269
Bullfrogj3

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How can you tell if you are Cerberus Enabled:

When you start Mass Effect 2, there are two computers on the main menu. The computer on the right hand side of the screen should be open. If it is not then check to see that you've entered your Cerberus Code in the account creation screens located in game.



PC Collector's Edition Issues :

We're aware that some PC Collectors' Edition Cerberus Codes are not working. If you have the number 1688108 on the bottom right of your Cerberus Network card and have not associated it to your EA Online account at 4:00 PM PST your codes will be fully functional. If you already have associated it to your EA Online account at 6:00 PM PST you can restart the game and your Cerberus Account will be available automatically!



Zaeed :

Some of you may be looking for Zaeed as a way to check your Cerberus Account. Zaeed is being propagated to Xbox Live as we speak and will be available mid day tomorrow (MST).



Timeouts:

Some users are reporting timeouts or connection drops to Cerberus Network. We are actively pursuing a fix to this and will update everyone once it is fixed on the server-side.



General Cerberus Issues:

If you've entered your Cerberus Activation Code through the web interface and have played other EA Games with EA Online accounts but are not seeing the Cerberus Mission Computer open on the main menu. You'll need to contact EA's Customer service line to ensure that the Gamer Tag in Xbox Live is associated with your EA Online account you've used to activate Cerberus.



Code Redemption Clarification and Important information about your Social.bioware.com and Xbox Live account



****Make sure that your account that you are using on social.bioware.com is linked to your gamertag****



How to Redeem and activate Cerberus



Xbox In-Game Redemption:



o Start the game

o Cerberus Connection will automatically prompt

o Sign in with your existing account or create a new account

o When prompted enter Cerberus code

o The Cerberus laptop will open on screen and display the available downloads



Xbox Online Redemption



o Go to the Code Redemption page here: http://social.bioware.com/redeem/

o Sign in with your existing account or create a new account (make sure to sign in using the exact same account on your xbox)

o Enter the Cerberus code

o Upon successful redemption restart your console and load the game



PC Online Redemption



o Go to the Code Redemption page here: http://social.bioware.com/redeem/

o Sign in with your existing account or create a new account (make sure to sign in using the exact same account that you used on social.bioware.com)

o Enter the Cerberus code

o Upon successful redemption load the game and login



How to Redeem and activate Gamestop Terminus Armor code



Xbox Online Redemption



o Go to the Code Redemption page here: http://social.bioware.com/redeem/

o Sign in with your existing account or create a new account (make sure to sign in using the exact same account on your xbox)

o Enter the Terminus code

o Upon successful redemption restart your console and load the game



PC Online Redemption



o Go to the Code Redemption page here: http://social.bioware.com/redeem/

o Sign in with your existing account or create a new account (make sure to sign in using the exact same account that you used on social.bioware.com)

o Enter the Cerberus code

o Upon successful redemption load the game and login

o Upon successful redemption right-click on the download link and save to your computer

o Install file

o Restart game



How to enable Mass Effect Galaxy dialog



Xbox

- You must play and finish the Mass Effect Galaxy iPhone game and log into your EA account to upload the unlock

- When playing Mass Effect 2 you must have Miranda and Jacob in your party to witness dialog



PC



- You must play and finish the Mass Effect Galaxy iPhone game and log into your EA account to upload the unlock

- When playing Mass Effect 2 you must have Miranda and Jacob in your party to witness dialog



As mentioned previously, when we have more information for you on these or otther issues, we will let you know.



TAKEN FROM KOTAKU

#270
hutchdude

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Sorry about that guys, when I attempted to post I was logged out and couldn't tell if the message made it through. I even refreshed a few times to see if it posted.



I also had to log in about 10 times to add the Collector's Edition items to my online account. Same for the Blood Dragon code from Dragon Age.



I hope EA fixes these issues soon.

#271
Canterwood

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EA ****s up everything.

#272
Spaxspore

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still got to love bioware though. At lest they seem to care.

#273
Locoluke

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There is a certain popular torrent site which has a crack which allows you to use them without accessing the cerberus network. I'll be using that until EA gets its act together.

#274
goatman42

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why bioware! WHY!

#275
malkuth74

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I bet that they new this would happen. But they considered the cost of upgrading the servers for a 1 day event that will never repeat iteslef again. (IE not everyone will try to install the game extra content at once again, only release days) To the fact that it will eventually settle down.



Its all about the $$$$$$$$$$$$$ for EA. This company has never changed. Which is why its still around most likely.