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CEREBUS NETWORK ISSUE: Frozen at the please wait screen


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#276
Brian.H

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this is beyond annoying now

#277
Tsuyiin

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Wow...check the sticky at top of page..They have NO eta..way to go..

#278
NYHoustonman

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With the delays to RtO (Dragon Age), I was hoping this launch would go smoothly. Smoothly in this case would have meant 'it works.' So much for that.



EA/Bioware are very quickly losing my trust. This crap is utterly unbelievable.

#279
Marik333

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Yeah... this is great. Don't they, you know, test stuff before release?

#280
Hyperaxe

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I had thought that this Bioware social blah blah blah was mad so you could have the DLC without signing into an EA account. Silly me for thinking something was innovative.

#281
Satsurei

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Take your EA qq's over to their forums please.

They are working on a fix, and its really good to see that Bioware was alerted to the situation and is working on a fix in less than 24 hours of release. This is EA's login problem, the same thing has been happening with them since spore and probably even before that. I really wish less companies would go through EA as they tend to crap all over the game they are promoting. Either way, I'm hoping they will have it resolved by tomorrow and we can all enjoy our collector's edition lootz. Also, for the people saying EA sucks and you hate EA, you really aren't doing anything to help the situation. I can understand why you are so upset, cause I'm in the same boat as you guys, but i know that it will be fixed as soon as possible. I remember when if you used the same email you used with the spore creature creator and spore itself, it would eat your CD key but wouldn't allow you to connect. I've tried making an account through the login screen in ME2 and it got me slightly farther than the one i registered my game to. Once again, i strongly believe this is on EA's Authentication servers being no better than a peanut butter sandwich as usual. Give it some time, let's see what the developers say and maybe we can even help them resolve the issue at hand if they ask us questions about what happens when we login after the fix, etc etc.



Good luck devs, i hope you can get this sorted asap!

#282
MickeyAnarch

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Well, add me to the list...please wait..... I've been waiting far too long, spend all day at work with it in my hands, get home and download all the extra content, install extra content, now this?

#283
strawfake

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Love the lag on the player's profile too ;D



C'mon! I want my dragon armor ;<

#284
ph34r-X

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ea coulda diverted the blame if they didnt stick thier giant logo on the page lol

#285
NYHoustonman

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Satsurei wrote...

Take your EA qq's over to their forums please.
They are working on a fix, and its really good to see that Bioware was alerted to the situation and is working on a fix in less than 24 hours of release. This is EA's login problem, the same thing has been happening with them since spore and probably even before that. I really wish less companies would go through EA as they tend to crap all over the game they are promoting. Either way, I'm hoping they will have it resolved by tomorrow and we can all enjoy our collector's edition lootz. Also, for the people saying EA sucks and you hate EA, you really aren't doing anything to help the situation. I can understand why you are so upset, cause I'm in the same boat as you guys, but i know that it will be fixed as soon as possible. I remember when if you used the same email you used with the spore creature creator and spore itself, it would eat your CD key but wouldn't allow you to connect. I've tried making an account through the login screen in ME2 and it got me slightly farther than the one i registered my game to. Once again, i strongly believe this is on EA's Authentication servers being no better than a peanut butter sandwich as usual. Give it some time, let's see what the developers say and maybe we can even help them resolve the issue at hand if they ask us questions about what happens when we login after the fix, etc etc.

Good luck devs, i hope you can get this sorted asap!


I agree that EA deserves more blame (if only because I hate them and love Bioware). I disagree in your assertion that 'we' should help 'them.' I'm not doing anybody's job for them, I have enough responsibilities as it is. This situation, following other releases, is utterly inexcusable.

#286
number58

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I'm having the same issues.

#287
Hyperaxe

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So... (*twiddle's thumbs*) I figure I'm going to be stuck in the pergatory which is EA sign in for a while...

#288
ItachiBR

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Don Moar wrote...

Hey,

We appreciate your patience. We're currently testing a fix but I can't give you an ETA just yet.

In the meantime, you can still play the game by restarting the game and not logging in to Cerberus.


Don M


Well there's not much to do now i'm holding to play with the DLC so i will wait, now that we had a official post about the issue i can cooldown 

#289
MickeyAnarch

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Ok just doing a quick look at router logs this is what I'm getting (some stuff xx out for privacy)



]Fri Nov 20 20:19:34 2009 UPnP added entry 255.255.255.255 <-> 98.23.18.105:7673 <-> xxx.xxx.xxx.xxx:xxxx UDP timeout:14400 'EA Tunnel'



[INFO] Fri Nov 20 20:19:34 2009 UPnP deleted entry 255.255.255.255 <-> 98.23.18.105:7673 UDP

#290
Ryukahn

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This is really pissing me off.

#291
p00ter

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Is it true that you must have a 28.8k dial-up connection and a CompuServe account to connect to the cerberus network?

:innocent:

#292
Musashi1969

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Please Wait...



FAIL!

#293
Hyperaxe

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ItachiBR wrote...

Don Moar wrote...

Hey,

We appreciate your patience. We're currently testing a fix but I can't give you an ETA just yet.

In the meantime, you can still play the game by restarting the game and not logging in to Cerberus.


Don M


Well there's not much to do now i'm holding to play with the DLC so i will wait, now that we had a official post about the issue i can cooldown 




Except for the fact we all PAYED for this game. Which as of right now is a sub-standard product. When something is sold it should be in WORKING condition unless otherwise specified. I'm pretty sure neither Bio nor EA told anyone, "Oh, hey guys, we're selling you this game, but we wont give you any DLC because Cerberus isn't working."

#294
CaveTown

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Please wait... FOR AN ETERNITY!

#295
nosuchfile

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The please wait message is getting on my nerves, what happened to the good old days where we just downloaded our extra stuff and played right away, why do I need some dumb sh** to give me permission to play a game I bought!!!

#296
Hyperaxe

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Oh floppy drive, where art thou!

#297
Deinonycam

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I guess we can look forward to this happening with the Old Republic too eh?

#298
GrimReaper801

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Hyperaxe wrote...
Except for the fact we all PAYED for this game. Which as of right now is a sub-standard product. When something is sold it should be in WORKING condition unless otherwise specified. I'm pretty sure neither Bio nor EA told anyone, "Oh, hey guys, we're selling you this game, but we wont give you any DLC because Cerberus isn't working."


Dude seriously calm the heck down.

The game is in perfect working condition. The DLC is gonna come within the next few hours(perhaps less than that).

If it had been 24 hours I'd understand getting your panties in a bunch but right now raging on the forums isn't doing much. They've got a possible fix, let them do what must be done.

#299
slickrick211

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This sucks balls.

#300
Oddball1

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This is a case of Bioware and EA worshipping the GOD of Money, Payola. If they truly cared, this would have never happened.



I never had this problem with Dragon Age Origins. What I would really like to do to EA and Bioware, would get the FEDS knocking on my door in a hurry.