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Accidentally used different email for bioware / ea accounts


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14 réponses à ce sujet

#1
jmgalvinpa

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So I accidentally used a different email when signing up for my bioware account, forgetting that I had already made an EA account when I bought Bad Company.  Now my Bioware account that I entered the armor codes into doesn't have the same email as my EA account which is linked to my gamertag, am I screwed out of my armor? 

#2
ActionSnail

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I think this is what might have happened to me.

#3
Norieaga

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I think this is what has happened to me as well, I must've made an EA account on my 360 different from the one on my PS3. Nothing to do but hit up support.ea.com/chat, get in line, and ask them to link everything. Chances are there will be some announcement about something soon, or they could just release everything as DLC on the marketplace and avoid this linking.

#4
hezekiah957

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Ditto. On hold for chat via phone and web, they better straighten this out.

#5
jmgalvinpa

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Damn i have to be to work shortly so I can't get on chat or phone with support. Please let me know if they solve this problem for you.

#6
Captainlafitte

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whats the number you call? I have the same problem

#7
Moribund13

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EA Tech support

Console – 650-628-4322

#8
bamaredwingsfan

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This can be easily fixed if they give the you ability to merge 2 different accounts that have 2 different email logins.

#9
Achelus

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Or they let you remove personas. Honestly, if they staffed appropriately for game launches or had a functional online chat, it wouldn't be that bad either.



But, this is EA. We should be impressed that the site is even up.

#10
bamaredwingsfan

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I thought about deleting the account with my xbox 360 persona, and then try to move the persona over to the email account that i used for the codes, but at this point im afraid to delete anything

#11
Archeronx1

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I think this has happened to almost 75% of the players.



Bump for allowing persona removal, or at least some way to link to another email address.

#12
ChaoticTaint

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RAWRG I did the same thing. . . forgetting my ps3 and 360 are different emails. . . .

#13
Djes

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EA support can move codes from one email address to another if you can prove you own both. Note that codes are attached to the *account* and not the persona/profile - that means that deleting/recreating things on your xbox won't fix it (and will only make things worse, usually)

#14
Gr33nFairy

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Welcome to the club everyone! I've been trying to get someone to fix this since 1am. Apparently, WE are the lost and no one is fighting for us. ;)

#15
jmgalvinpa

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Damn seems there's no easy fix. I'll have to try EA support tomorrow I guess.