Well to compare the 3 games with the Dragon Age name slapped on it is in fact quite difficult. But for me yes both are as bad.
we got an RPG, then a Hack and slash to end up with an MMO. Two things in common in the 3 is the setting and BioWare story telling style.
Depending of what was expected from the customers ratings goes up and down. lots of people already playing MMOs feel right at home with DAI and since on console there isnt many MMOs, now they are served.
I did exchange two lines with someone who worked on DAI, first he brought up the shield of GOTY and once I told that I kept my wallet closed he answered that I had no reason to whine about the game, Very clear that BioWare doesn't care about the fans, just supporting current customer base for a bit till next project. Keeping long time customers is not part of the plan anymore nor keeping the reputation they had, since the EA logo is slapped on their product we did get anything but a RPG.
For me yes DA2 and DAI are both bad, as bad as SimCity 2014, BF4 and Sims4. All those are under EAs banner.