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When they will fix the MP?


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#26
Sephlezar

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Game is working as intended silly nublets.

#27
Hiero_Glyph

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If a tree falls in the woods, does it make a sound? Or in this case... if gamers stop playing, does it still need support? I doubt we will get the same effort/quality as ME3 MP. Certainly Bioware has some great intentions but so far they have yet to fulfill them.

#28
Kinom001

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Actually, considering the number of hours I've played vs. the number of times I've run into a game-stopping glitch, on PC, I haven't been too unhappy with the multiplayer. Could it be better? Sure, but no f'n software is ever perfect.



#29
III Poison III

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My first three games yesterday since not being able to play for 5 days all had the key glitch. Luckily now people seemed to have figured out that you instantly vote the host off and restart and it usually fixes it.

#30
Bocochoco

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I just want a response from them.
I haven't heard ANYTHING other than "were sorry we will forward your complaint to blah blah blah"
I simply want to know if they are aware and looking into it.
I'll be happy to know this

#31
slayergrim

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They have done a very poor job at communicating anything . Hell even a, "sorry we are taking Christmas break but we are aware of the issue." Would have been acceptable and appreciated.
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#32
Mofojokers

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I just want a response from them.
I haven't heard ANYTHING other than "were sorry we will forward your complaint to blah blah blah"
I simply want to know if they are aware and looking into it.
I'll be happy to know this



I have noted it on my thread and its the best chance of them seeing it have a look. If you have anything else you want to ask or add let me know.

http://forum.bioware.../#entry18228480
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#33
Credit2team

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k2q69.jpg



#34
DBR87

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DBR87

 

How much effort would it take bioware to make a hotfix that rolls back the DLC?

 

I can only assume very little because I just deleted it off my XBox One when I saw how bad it was.

 

How much effort would it take to make a hotfix that renames, deletes, or moves the folders so they won't load?

 

I dunno...

 

How much effort would it take to sticky the player-created thread about how to uninstall the DLC?

 

Very little. I don't see what this has to do with actually FIXING issues with the DLC, like the OP is requesting, but if any employees do lurk the forums during the Holidays I'm sure they would have to power to do some mod work, or inform a mod to do it.

 

How much effort would it take to put an in-game notification to people that the DLC may be very buggy and that if they want to revert the DLC themselves they can by deleting, moving, or renaming the folders?

 

Again: I dunno. I am not a programmer by trade. Sounds like a menial task, honestly. However, this action requires someone to actually be at their Networking department. I'm assuming there is ONE guy getting screwed into working at said department but my guess is the network and servers are basically on auto pilot with some minor human monitoring just to ensure they stay up. Otherwise, that one guy that MAYBE be working over the holidays isn't going to be programming in game messages and implementing patches himself, for a number of reasons. First one is because it's not his job. Second, patches still have to go through a QA department before going live and they're probably on vacation.

 

How much effort would it take to make a post or a few posts regarding if and when the bugs in the DLC will be addressed?

 

Not a lot once the resident Community Manager gets the green light from upstairs to talk about it. But again, the Community Manager and the his boss that tells him what he can and can not release to the community in regards about new information about the game, are most likely NOT working right now.

 

Sorry, but if they don't even do one of these things, they are just condemning the maximum number of people to bad holidays of missing keys, buggy armor, and reappearance of prior-fixed or reduced bugs, and you can't expect me to patiently remain silent while they screw over their customers this bad.

 

As one of those customers I really don't feel screwed over because the EA forced multiplayer mode is buggy right now. Even with the DLC, I found it playable. Sure, I have experienced these missing keys issue in a few games now and I quit out and start over and it is annoying when you're on section 4, I get that. What I'm saying is it's not going to get fixed by the time you're sucking face under a mistletoe counting down til the next year. These people are not at the office. They're spending time with their family and raising hell on the forums expecting something to get done right now is obnoxious and a waste of time. I am not saying you have to remain silent, either, but you are going to have to be patient. I am no programming expert but they don't just magically code bug fixes and release them in a hour.

 

But hey, if you're amazing single player experience was utterly ruined because MP screwed you out of advancing to the next zone because of invulnerable cloaked shadows then well, sorry... 



#35
veramis

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How much effort would it take to sticky the player-created thread about how to uninstall the DLC?

 

Very little. I don't see what this has to do with actually FIXING issues with the DLC, like the OP is requesting, but if any employees do lurk the forums during the Holidays I'm sure they would have to power to do some mod work, or inform a mod to do it.

 

 

Deletion of the DLC IS the fix. Informing people about how to delete the DLC will allow them to fix it.

 

How much effort would it take to put an in-game notification to people that the DLC may be very buggy and that if they want to revert the DLC themselves they can by deleting, moving, or renaming the folders?

 

Again: I dunno. I am not a programmer by trade. Sounds like a menial task, honestly. However, this action requires someone to actually be at their Networking department. I'm assuming there is ONE guy getting screwed into working at said department but my guess is the network and servers are basically on auto pilot with some minor human monitoring just to ensure they stay up. Otherwise, that one guy that MAYBE be working over the holidays isn't going to be programming in game messages and implementing patches himself, for a number of reasons. First one is because it's not his job. Second, patches still have to go through a QA department before going live and they're probably on vacation.

 

 

The DLC was released in December 15th. The bugs in the DLC are so bad that in any other company, people would have been forced to work around the clock until they solved the issue, whether by rollback, hotfix, or actual fix, and there are many different methods by which players could be notified regarding the DLC, i.e. writing in origins that the DLC is a piece of sh*t. I can understand you thinking it is somehow difficult to get text from one person to another, but bioware has ABSOLUTELY NO SUCH EXCUSE. And what patches have to go through QA? Rollbacks don't need to go through QA, you just remove the offending items, write a few lines of code to make it so people's systems don't access the broken DLC, or at the very least, remove download access to it.

 

How much effort would it take to make a post or a few posts regarding if and when the bugs in the DLC will be addressed?

 

Not a lot once the resident Community Manager gets the green light from upstairs to talk about it. But again, the Community Manager and the his boss that tells him what he can and can not release to the community in regards about new information about the game, are most likely NOT working right now.

 

 

This isn't the case. Employees at bioware have in the past given all sorts of unofficial status updates by themselves, not through a "community manager". If there is a community manager, I would tell the boss to fire him, because if he exists he's definitely not doing his job. And then I'd also tell the boss and whatever corporate commanders at EA that screwed up bioware this bad to go fire themselves as well.

 

 

orry, but if they don't even do one of these things, they are just condemning the maximum number of people to bad holidays of missing keys, buggy armor, and reappearance of prior-fixed or reduced bugs, and you can't expect me to patiently remain silent while they screw over their customers this bad.

 

As one of those customers I really don't feel screwed over because the EA forced multiplayer mode is buggy right now. Even with the DLC, I found it playable. Sure, I have experienced these missing keys issue in a few games now and I quit out and start over and it is annoying when you're on section 4, I get that. What I'm saying is it's not going to get fixed by the time you're sucking face under a mistletoe counting down til the next year. These people are not at the office. They're spending time with their family and raising hell on the forums expecting something to get done right now is obnoxious and a waste of time. I am not saying you have to remain silent, either, but you are going to have to be patient. I am no programming expert but they don't just magically code bug fixes and release them in a hour.

 

 

As I said before, they had plenty of time before the holidays to fix things up in many different ways. They still have the ability to reduce all of the trouble they have caused with the DLC bugs, and it does not take much time at all to do away with much of the problem, yet they do nothing.

 

I'll tell you what is obnoxious, it is people like you who keep on insisting that bug fixes is what I am asking for. I am not asking for bug fixes. I am asking for a rollback, or notification to the players of the buggy state of the DLC and how to revert it players want to, or hotfixes that would take 5 minutes to program and unless they are totally incompetent would not break anything. I understand that the underlying causes of many of the bugs may take weeks or months to solve, but there are many possible hotfixes for existing issues such as the key one that would be very fast and easy to program, and have minimal risk of breaking the game, but again, the above mentioned solutions of rollback or notifying customers would work as well, so please don't go on and on about people on their holidays again.

 

But hey, if you're amazing single player experience was utterly ruined because MP screwed you out of advancing to the next zone because of invulnerable cloaked shadows then well, sorry... 

 

 

Irrelevant, but you should feel sorry for being an apologist for a company that most certainly does not deserve to be defended.


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#36
knownastherat

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I will repeat myself but it comes down to intellectual honesty vs business practices. Money beats honesty most of the time it seems. Question remains how such policy is going to work out in long term. Seems marketing geniuses believe it will. 



#37
Flegmon1337

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I know its not the correct topic, but havent found anything about it.

We still get the forever loading screens, frozen character, no keys to open doors. It seems that BioWare created the MP just to put int he games box "I has 4 player co-op", but a broken one.

 

you forgot the random disconnects and random CTD (close to desktop)

 

Some friends and me play on Risky its always frustrating when something of this happens...

 

Fix the door bug: The leader has to leave the game (the map will be reset to the last checkpoint that way) that fixes it but all enemys are back

 

Character is frozen: Rejoin the game that may fix this bug (let a friend invite you if you are playing with a friend)

 

Forever loading screen: Found nothing to fix this so far... (closed the game always)

 

Bioware we need a Patch for the MP it ruins the game



#38
Storm_Changer

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The self entitlement is strong with this one. Christmas is family time regardless of who you work for. Id have less respect for ea if they forced their employees work over the holidays. Yes the game is still in beta and yes we are all frustrated. In the new year, things will hopefully pick up so just be patient.

 

1) You have identified the game as in beta. It is being sold as a finished product, not a beta. If the quality of the product is beta-level yet the game is being sold as complete, it is well within the consumers rights to justly complain about the status of their product as it was mis-sold. That isn't entitlement. 

 

2) It's been over two months of game-breaking bugs and one month of further game-breaking bugs in the DLC with no fix for either the problems before or after the DLC. I would say that is quite patient already, considering the status the game is being sold as is finished. 

 

It's overall simply damaging for the game and company. Player retention will naturally fall off and the state of the game may well affect future sales figures, both for this game and for future projects. Bioware is heavily incentivized to fix the game yet in two months haven't fixed bugs pre-DLC and in one month also haven't tackled any bugs post-DLC either. It's quite insane, considering it ultimately hurts their business. But it isn't insane to be upset about it, nor is it entitled. 


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#39
knownastherat

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**** happens, everyone makes mistakes. As veramis points out, little does it take to inform and hot-fix via rollback. Seems whoever analyzed the situation concluded that its better to do nothing, as its holidays. Well it is, for some the worst Christmas ever. And while that is a bit extreme, I actually believe its honest.



#40
Bocochoco

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Exactly, it's hurting Bioware by not simply addressing the community on these issues. Do we want to remember DA:I as the next Skate 3? Or even worse Superman 64?
I absolutely love this game because even if I lose a match I don't rage because I at least get something out of it. These glitches however raise my blood pressure and hurt my vocal cords and possibly the ears of anyone if I forgot to mute my mic

#41
knownastherat

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Alright, there is a "no key bug", again. 4/5 no key -> vote to kick host, annoyance not fun, but problem solved. Little do team members know about this "work around" so they run around and I wait and wait .. no wonder they do not know as nobody told them.

 

Well, we could not put announcement together with Happy Holidays that this issue and work around exist so everyone entering MP would have chance to learn about it because that would be like admitting its broken. Are you crazy?

 

Exactly.

 

---

 

edit: crazy =/= idiot



#42
Marnius

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The question is:

What will you do about it after it's fixed?

You're unhappy now about what's happening, yeah? When(if) it all gets fixed, what then?

Never buy another BiowarEA game again?

Never buy anything with EA attached to it?

Completely forguve all these problems and buy the next BiowarEA game day 1?

Forgive and forget and reassure yourself that these problems are just a "hiccup" and will never happen again?

My guess is that we'll shout and scream at BiowarEA until we're appeased and then when the next game rolls around, we'll grab our ankles and beg BiowarEA to be gentle, even though we know BiowarEA has not QA tested their new Broken Glass and Salt Lube. Then the cycle begins anew.

I think I'll do what I did for ME3, wait until months after release and then pick the game up on the cheap. Alternatively, I'll download that motherfucker on the 100% off internet sale and save myself any buyers remorse.

Remember, the only thing that matters to a company is your money and what you do with it.

#43
Bocochoco

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The question is:
What will you do about it after it's fixed?
You're unhappy now about what's happening, yeah? When(if) it all gets fixed, what then?
Never buy another BiowarEA game again?
Never buy anything with EA attached to it?
Completely forguve all these problems and buy the next BiowarEA game day 1?
Forgive and forget and reassure yourself that these problems are just a "hiccup" and will never happen again?
My guess is that we'll shout and scream at BiowarEA until we're appeased and then when the next game rolls around, we'll grab our ankles and beg BiowarEA to be gentle, even though we know BiowarEA has not QA tested their new Broken Glass and Salt Lube. Then the cycle begins anew.
I think I'll do what I did for ME3, wait until months after release and then pick the game up on the cheap. Alternatively, I'll download that motherfucker on the 100% off internet sale and save myself any buyers remorse.
Remember, the only thing that matters to a company is your money and what you do with it.


I never played ME3 myself but I do know it became a living joke on /v/
Personally Bioware was my favorite company. I never played an EA overlord Bioware game until now and if this is the way they run this game then I absolutely WILL exercise my Libertarian right to spend my money elsewhere in the future.

There are maps I worked on from NVN that are still used today. I also know a few Ex employees of EA who quit due to their failures as a parent company.

#44
Marnius

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I never played ME3 myself but I do know it became a living joke on /v/


If you visit that site than you should know rule No.2 regarding /v/.

#45
DBR87

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As I said before, they had plenty of time before the holidays to fix things up in many different ways. They still have the ability to reduce all of the trouble they have caused with the DLC bugs, and it does not take much time at all to do away with much of the problem, yet they do nothing.

 

I'll tell you what is obnoxious, it is people like you who keep on insisting that bug fixes is what I am asking for. I am not asking for bug fixes. I am asking for a rollback, or notification to the players of the buggy state of the DLC and how to revert it players want to, or hotfixes that would take 5 minutes to program and unless they are totally incompetent would not break anything. I understand that the underlying causes of many of the bugs may take weeks or months to solve, but there are many possible hotfixes for existing issues such as the key one that would be very fast and easy to program, and have minimal risk of breaking the game, but again, the above mentioned solutions of rollback or notifying customers would work as well, so please don't go on and on about people on their holidays again.

 

 

Irrelevant, but you should feel sorry for being an apologist for a company that most certainly does not deserve to be defended.

 

 

 

Wow, homey... I should feel sorry for defending BioWare? The production studio that got bought by gaming's most notorious gaming company, EA, and still managed to keep their integrity and quality as game developers? If you think BioWare's bad you should hop on Destiny and see how Activision/Bungie top dogs flushed Bungie's reputation down the toilet and tell me BioWare doesn't at least deserve the benefit of the doubt that they are working on it. Christ kid, if you can program a "hot fix" for a complex software algorithm and than get said patch to be approved by Microsoft, Sony, and EA to be sent live than by all means, send your resume to them. Even if you're playing on PC, you can't expect them to fix your game first. If they released a hot fix just for PC while consoles had to wait for approval you'd get even more whinners crying about that. Sure, who cares if people cry? It's happened in the past where one console gets a patch before others but it's not something you should expect to happen.

 

Again, I play on XBox One. I have seen the bugs, but honestly it seems like one of two things is happening: People are exaggerating the situation OR the bugs with the DLC are worse on other consoles/PC. I personally experienced them FEW and FAR between but that is not to say some one else out there is getting screwed every log in. But hey, you can delete the DLC from your console with EASE! You obviously know how and if you don't, Google will tell you. If there is someone out there that has the game and doesn't know how to delete add-ons to a game off his system and is to preoccupied to look up how he goes about ridding this issue from his DAMP experience then the only solace that player can take is the fact that BioWare has an excellent track record of listening to it's community and they'll be back to work in full force after the holidays. But you can't expect them to fix something when there is no one there to fix it. I agree with you that these issue need to be addressed, and saying they're "not that bad" isn't an excuse to not draw attention to them, but you're acting like they are completely ruining the entirety of the game and I find that hard to believe. Assassin's Creed Unity had serious issues that couldn't get fixed fast enough but any reasonable person would realize it take time to make sure a player isn't seeing floating eyeballs or NPCs gliding down the street.

 

Seriously, Balder Gate. Dragon Age: Origins. Awakening. Mass Effect 1-3. All great titles. Only "blemishes" that comes to my mind are Sonic and the Dark Brotherhood and "arguably" Dragon Age 2 and that makes BioWare a company that shouldn't be defended? OMG they screwed up Dragon Age MP even though single player was spectacular. No one should stick up for them or give them the benefit of the doubt. I CLEARLY remember Mass Effect's first foray into MP was plagued with DCs, enemies who could stun lock you to death and Banshees grabbing you from 20 feet away but it all got ironed out to the point it became enjoyable and playable.

 

Like, I can't believe some of these comments, seriously. The tacked on Multiplayer that EA told BioWare to implement is ruining your $60 to whatever dollar game even if you enjoyed the main attraction that is the singleplayer, and the funny thing is that's ALL YOU HAD if you was on Playstation or XBox because of LuLz hackers. 

 

Yes, the bugs in MP are bad. Yes, they need to be fixed. No, they do not RUIN Dragon Age: Inquisition as a whole. No, they don't ruin BioWare's credibility. Whatever, everyone has known EA is crap for years. And I am wondering if people say these are easy fixes because we have a bung of software engineers here or they're just making assumptions like the rest of us; intelligent/logical/fact based or otherwise....

 

And if you're playing on any platform other than XBox One and these issue are exponentially worse well than...meh...condolences?



#46
Bocochoco

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If you visit that site than you should know rule No.2 regarding /v/.

For /v/ it is Flaming/flagrant "fanboyism"/etc. will not be tolerated.

You mean the general rules 1&2 which only apply to raids.

#47
Marnius

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For /v/ it is Flaming/flagrant "fanboyism"/etc. will not be tolerated.
You mean the general rules 1&2 which only apply to raids.


You're confusing general raid rules 1&2 with general rules of raiding 3&4.

Do you even internet, bro?

#48
knownastherat

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Exaggerating .. some customers are kind enough to invest their time and energy in reports like this one:

 

Daily Matches, Bug Results (PC) - http://forum.bioware...bug-results-pc/

 

~ 1/4 is not far and few to me but I admit its subjective. 

 

But you can't expect them to fix something when there is no one there to fix it.

 

 

No kidding. After all this is not life emergency, just multi-million dollar business.



#49
DBR87

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Exaggerating .. some customers are kind enough to invest their time and energy in reports like this one:

 

Daily Matches, Bug Results (PC) - http://forum.bioware...bug-results-pc/

 

~ 1/4 is not far and few to me but I admit its subjective. 

 

 

No kidding. After all this is not life emergency, just multi-million dollar business.

 

Well, from the looks of it, PC owners are getting plagued because my issues with multiplayer have not been anywhere nears are frequent. Not much I can say or do for the Master Race brethren but hope BioWare rolls something out for you guys soon. Again, I play on XBox One and it's not been as bad as the OP of link is recording and I just called a friend playing the game on PS4 and he says he doesn't remember having any issues with MP before Playstation Network went down. :/



#50
veramis

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If you think BioWare's bad you should hop on Destiny and see how Activision/Bungie top dogs flushed Bungie's reputation down the toilet and tell me BioWare doesn't at least deserve the benefit of the doubt that they are working on it. 

 

Working on it? All they have to work on is rolling back the broken DLC, warning users, instructing users on removing it, etc., until they have time to "work on it".

 

Christ kid, if you can program a "hot fix" for a complex software algorithm and than get said patch to be approved by Microsoft, Sony, and EA to be sent live than by all means, send your resume to them. 

 

 

I wouldn't work at bioware for any salary. I wouldn't tolerate such laziness. And you don't know what you're talking about. It does not require recertification for patches to be rolled back. It does not require 100,000 lines of code to deactivate patches. It does not take much effort to communicate to players through multiple possible methods so that they know about the state of the DLC and instruct them on how to disable it if they want to.

 

 

 

Again, I play on XBox One. I have seen the bugs, but honestly it seems like one of two things is happening: People are exaggerating the situation OR the bugs with the DLC are worse on other consoles/PC. I personally experienced them FEW and FAR between but that is not to say some one else out there is getting screwed every log in.

 

You fail at math.

 

 

 

But hey, you can delete the DLC from your console with EASE! You obviously know how and if you don't, Google will tell you. If there is someone out there that has the game and doesn't know how to delete add-ons to a game off his system and is to preoccupied to look up how he goes about ridding this issue from his DAMP experience then the only solace that player can take is the fact that BioWare has an excellent track record of listening to it's community and they'll be back to work in full force after the holidays. 

 

Hahahahahahahahahaha

 

 

 

But you can't expect them to fix something when there is no one there to fix it. 

 

Let me repeat myself in case you didn't hear me say that the fix is rollback or inform players on how to rollback, and they had plenty of time before the holidays to do either of these or even do hotfix.

 

Let me repeat myself in case you didn't hear me say that the fix is rollback or inform players on how to rollback, and they had plenty of time before the holidays to do either of these or even do hotfix.

 

Let me repeat myself in case you didn't hear me say that the fix is rollback or inform players on how to rollback, and they had plenty of time before the holidays to do either of these or even do hotfix.

 

Let me repeat myself in case you didn't hear me say that the fix is rollback or inform players on how to rollback, and they had plenty of time before the holidays to do either of these or even do hotfix.

 

Let me repeat myself in case you didn't hear me say that the fix is rollback or inform players on how to rollback, and they had plenty of time before the holidays to do either of these or even do hotfix.

 

 

 

you're acting like they are completely ruining the entirety of the game and I find that hard to believe.

 

No, I'm responding to your stupid post and pointing out that bioware is being lazy on many levels.