4 réponses à ce sujet

[Mordokai]

So yeah... happy new year and all that!

 

Now then. Last year I purchased Liara's lithograph from Bioware's store. Some time after that, I received letter from the customs that I need to provide a proof of what I purchased and how much I paid for it. The problem is, I only received proof about new pre-order and about shipment. Neither of which is enough for customs, or so they tell me.

 

So what can I do? Is there a way for the Bioware store to send me a proof of purchase with a value of buy, shipment cost and what was bought?

 

And sorry if this is in the wrong forum, not really sure where else to post it.

[Vazgen]

Sorry, could not resist

 

On topic though, sounds like something weird with the customs. Did you buy it with PayPal? As I recall there is a way to print the purchase information from there

[Mordokai]

On topic though, sounds like something weird with the customs. Did you buy it with PayPal? As I recall there is a way to print the purchase information from there

 

I checked my mail and seems like I used the credit card to pay directly through Bioware's store. So sadly, no to paypal.

 

Good thinking though. For a second there, I was already afraid I overlooked something obvious.

[Vazgen]

You should be able to get a list of transactions made with your credit card from the bank. Maybe that'll work?

[Mordokai]

You should be able to get a list of transactions made with your credit card from the bank. Maybe that'll work?

 

It's a start Thanks for the idea, I'll look it up. Still, might contact somebody at the store and have them look my receipt up, should be there somewhere.