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Known issues and activating account information


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#251
darksunshaman

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I think whomever mentioned the BBB was on the right track, perhaps even the States Attorney's office from wherever you may be. This is well within the definition of consumer fraud.

#252
darksunshaman

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especially with customer service refusing to speak to people

#253
darksunshaman

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currently number twelve in line to be ignored by chat

#254
darksunshaman

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KEWL, number 4 in line to be ignored!!!!!

#255
mevans813

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I don't know where to post this but I'm going with "here".

My problem:  Great game, loving it, I get through all the initial stuff to the new normandy and it still hasn't saved? REALLY? 2 hours into the game and I don't get an auto save??  I mean, is it there and I don't see it?  I assume no game designer would make people wait this long for a freaking save point.  Power cuts out, console cuts out, i come back and theres no save game.  And for the record,  I checked about every 5 mnutes whether the save opton was active.  

I"ll only say this - there shouldn't ever be a time that losing your current game makes you start the whole thing over.  Just my opinion. 

#256
darksunshaman

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YESSSSSS!!!!! ignored again by the people who were happy to take my money! It's like talking to the gov't

#257
ssj100matt

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This is so poorly handled its beyond aggravation. All Bioware/EA had to do was set up and tell us to use the codes on the Xbox 360 directly... Jumping through hoops creating accounts and matching up gamertags with email address just so we can sign up for their spam mail is annoying... Hopefully they get this sorted out soon Soo poorly managed

#258
darksunshaman

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Maybe Bioware/EA is an all volunteer company now, can't expectr or demand anything from a volunteer.

#259
darksunshaman

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Like I said, consumer fraud

#260
ILostxEnVI

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I didn't even get an option after using my code to download anything other than the normandy crashsite

#261
darksunshaman

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I hope I end up with everything I paid for......

#262
AlexZGreat

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I get a "d3dx10_39.dll library failed" message when I try to play the game.



I downloaded ME2 Digital Deluxe Edition. I installed the game, activated it, registered it, downloaded/installed the DLC content. Then I tried to Play for the first time and received that error code. I reinstalled the game, same as above and I get the same message.



I have Windows 7 x64 installed.

#263
ILostxEnVI

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I hope so too if not I am gunna be a bit pissed off

#264
V72

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ssj100matt wrote...

This is so poorly handled its beyond aggravation. All Bioware/EA had to do was set up and tell us to use the codes on the Xbox 360 directly... Jumping through hoops creating accounts and matching up gamertags with email address just so we can sign up for their spam mail is annoying... Hopefully they get this sorted out soon Soo poorly managed

Bioware's site was incredibly easy for me to sign up on. As opposed to EA's, which I signed up for last year. EA has a very poorly managed account management. Don't hate on Bioware for something that isn't entirely their fault broski

#265
darksunshaman

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I already am

#266
darksunshaman

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well V72, it's not like Bioware didn't have a say in distribution for DLC, or method for said distribution.

#267
ILostxEnVI

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Like he said in the quote they should have just made a redeemable code for the 360 so we didnt have to do this over the pc crap

#268
darksunshaman

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Bioware is anything BUT innocent in this. I mean, I love Bioware games, when I see they're putting out a new game, 99% of the time, I'm there day and date, but this crap? hmmmmmm.

#269
Grand_Commander13

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Cerberus Network fix worked for me. Downloading now.

#270
darksunshaman

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Great news Grand_Commander!!! Have fun man, 360 or PC?

#271
ILostxEnVI

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Still nothin on my end

#272
sloanesky

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The very first time I try to enter my code on social.bioware.com/redeem/ I get a code already in use error. How is this possible? I just got it out of the box.

My guess is that when they accidentally pushed pre-order/cerebrus/etc items on live, keys got used by people who hadn't bought the game or whatever and now people who try to use them are getting "key already in use" errors.

Modifié par sloanesky, 27 janvier 2010 - 03:38 .


#273
Grand_Commander13

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darksunshaman wrote...

Great news Grand_Commander!!! Have fun man, 360 or PC?

PC version.  Downloading Zaeed right now, got the other Cerberus DLC installed already.  Hopefully tomorrow will bring good news for everyone who still hasn't been fixed up yet.

#274
PlayHero

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AlexZGreat wrote...

I get a "d3dx10_39.dll library failed" message when I try to play the game.

I downloaded ME2 Digital Deluxe Edition. I installed the game, activated it, registered it, downloaded/installed the DLC content. Then I tried to Play for the first time and received that error code. I reinstalled the game, same as above and I get the same message.

I have Windows 7 x64 installed.


It sounds like you should try updating your Direct X software, and maybe make sure ME2 will run on a sixty-four bit system.

#275
Mongo8506

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 Hi - I have the PC Collector's Edition, and, when I attempt to redeem the Cerberus Network Card, it tells me "Unable to Redeem Code. That code has already been used and cannot be redeemed again." Seems like this is a known issue? Is it being fixed or do we need to report this somewhere?