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Known issues and activating account information


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#401
Chaozzak

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mark131399 wrote...

Chaozzak wrote...

Quick Q: How can i activate Blood Dragon Armor? I cant use Redeem code, because i used for DA:O and now i dont know how i can have this armor in ME2. Help?


On my redemption card, the Dragon Age Blood Armor code was on one side of the card, the Mass Effect 2 code was on the other side. Flip it over and see if it's there. If not, was this a code given to you by someone, or copied somewhere? If so, you're on your own...



I got it, i used "Game promotions" and there is it :-) But thx for reply and help :-)

Modifié par Chaozzak, 27 janvier 2010 - 05:21 .


#402
exboomer

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vertibird1 wrote...

How do i link my gamertag to my social account? when i go to redeem code on this account it shows my email and my gamertag but my gamertag has a different email address so i created another account here with my email address that i use for my gamertag too but it doesn't show my gamertag does it matter though? as i have a EA account that is linked to my gamertag but this social account isn't linked to my EA account. so what should i do?

The easiest way is to delete your current profile then when you create a new one use the "I have an EA account" link on the right side of the page. This will pull your gamertag and pw from your ea acct so both will match. That's what I did and I didn't have any problems.

#403
exboomer

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ashish67 wrote...

Plz can anybody tell me how do i know my socialbioware acc is connected to my gamertag

Go to ea.com and see what your gamertag and pw is there. If it isn't the same on this website then it isn't connected. You will have to delete your profile on this website and then use the "link to my ea acct" option on the registration page.

#404
exboomer

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Chris Priestly wrote...

For those who have not yet checked, the Zaeed DLC is now availabel on both the Xbox 360 and teh PC versions.

Catching up with otehr changes since last night. More information as it is available.


:devil:

Ok thanks for the info.

#405
sloanesky

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For those unaware, the EA support site now reads:

We apologize for the inconvenience, however a limited number of the Cerberus Network cards included with the Collector's Edition were inadvertently printed with the download code for the Collector Gear rather than the Cerberus codes.
The studio is currently working on a solution that will grant Cerberus Network access to anyone who redeems the Collector's Edition code moving forward. This solution includes a script that will retraocatively grant Cerberus Network access to those who have already activated their Collector's Edition code.

What about those of us who got collector's edition weapon and armor codes that seem to have been redeemed by people trying to redeem their cerberus network keys as a result of this mix up?

I spoke to an EA rep the other night who got me access to the cerberus network, however I could not convince him there were promo items in the collector's edition besides the inferno armor so I am still unable to access those items.

Modifié par sloanesky, 27 janvier 2010 - 05:30 .


#406
Guest_unknown0517_*

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Is there anyway to check if this account is linked to my EA account?  My GT is not currently linked to my EA account. 

Modifié par unknown0517, 27 janvier 2010 - 05:36 .


#407
Miksoft

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Chris Priestly wrote...

For those who have not yet checked, the Zaeed DLC is now availabel on both the Xbox 360 and teh PC versions.

Catching up with otehr changes since last night. More information as it is available.


:devil:


And what about the content for the Digital Deluxe Edition, I downloaded the in game Items and DLC (Weapons, armor, Zaeed, etc), but the art book, soundtrack, Behind the scenes and comic book I don't know where they are.:devil:

#408
exboomer

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Chris,

Why can I post comments in this thread but I can't in the ME2 360 technical forum?

#409
ICek81

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is there a little chance that this game stops asking for constant internet connection for playing DLC?

#410
guitarguru83

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this is such bull****.... shame on you EA and Bioware....i spent sixty bucks and preordered so i could have FREE access to the network and my activation code didnt work.so im gonna have to shell out twelve bucks to buy it because your customer service sucks and routinely cancels/disconnects me so i cant talk to anyone on the phone or via the caht feature.....

#411
jwilson0514

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Yeah this is total crap. EA is freaking lazy or not doing there job. Yeah i cant even play the game i get a Release date falied error for PC, when the game was released yesterday and i live in the west coast. Im almost to the point were i want my money back.

#412
OneDrunkMonk

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OK so I just got my gamertag onto an EA account associated with my email which is used on both EA and BioWare Social-PHEW! Now I hope that I can get the DLC content even though my EA ID at the time of code redeemed was showing only PSN ID.

#413
Chaos Yoshi

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Well, I read this and I still don't get exactly how this Cerberus Network works. I'm using the Xbox 360 version.



I followed the instructions on the Cerberus Network card including with the game. I made an EA account and connected my 360 online. I was prompted to log into my EA account followed by inputing the code on the card. I did all of this and apparently I have the Cerberus Network. However, I don't how to go about downloading the add-on content. When I start up the game a new terminal appears on the main menu listing off the content, but it doesn't tell me anywhere to go to download it.



So what do I do?

#414
Jon Kuek

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right up till now, the 2nd computer on the main menu doesn't open up despite me entering the code for cerberus. And i cant enter it again, saying the code have been used.

#415
Tech6425

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im kinda glad i havent even tried redeeming any of the promos that i got with the game yet... but assuming i go to the EA site and link my gamertag with the account can my wife play the game on her gamertag without being online for verification?



i seem to remember seeing somewhere that it was only valid on one gamertag while offline...



course i could have just misread

#416
OneDrunkMonk

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OK my issue has been resolved. I did online chat with EA support rep and that person linked my gamertag to my EA account. I then booted up my xbox and I received notice of an update for ME2. I did the update and when I got to main menu of ME2 I received option to download armor etc. Clicked on downloads was taken to download menu to which I had to OK the downloads and now I have it.

#417
branman887

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I"ve tried the chat 3 times, get booted every time.

#418
wwak

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I pre downloaded from Direct2Drive and everytime I try to activate the game it hangs on the screen with a krogan. If I enter in a wrong code it recognizes that, but the right code makes the activation just hang. **** you EA.

#419
Guest_bln75_*

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I can't seem to import any of my old charcter stuff from ME1. I've tried multiple times, and yes I still have ME1 on my HD with all saves and extra missions. What gives?

#420
BloodAndBeer

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How do I sign into my ea account on my xbox? Or how do I talk to somone live from EA so they can add my gamertag to my EA account?

Modifié par BloodAndBeer, 27 janvier 2010 - 07:38 .


#421
ays0n

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 er... im frustrated. i did the midnight release of this game, came home and activated cerberus, activated a mass effect social network just so i can download the terminus armor... and yet the only thing that pops up in my game is the cerberus and NO TERMINUS...  can someone help me? PLEASE lol. its been 2 days already. 

do i have to change anything on this profile to say im on xbox? if so how do i input my gamertag? thank you.

                                                                                                                                           sincerely, the noob.

#422
AznBill

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I tried entering my Cerberus Network code on my xbox 360 and the redeem site here, and on both I still receive as message saying the code is invalid.

#423
BloodAndBeer

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Yep so I just sat and waited for 30 minutes for live chat just for it to say it was canceled. If I could return this game I would this is total BS.

#424
TrekCZ

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bln75 wrote...

I can't seem to import any of my old charcter stuff from ME1. I've tried multiple times, and yes I still have ME1 on my HD with all saves and extra missions. What gives?


You select in configuration dialog directory with saves and later in game when you are creating new game, there is option to import profile. Also confusing.
There is a lot of confusing things in ME2 configuration.

#425
Germain 916

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YEAH!!!!!!! after waitn 1 hour for customer support last night, I was able 2 chat with sum1 from EA named Shane. Told them the same situation I was in as every1 else. After an hour of chatting he fixed everything for me. he fixed the cerberus network code issue, the collector's edition armor/gun code and the inferno armor code from gamecrazy. he linked my gamertag with my Ea account. apparrently i DL the DLC to nowhere so it was just wasted but he fixed that and now I have all my DLC from the codes and my Cerberus Network is up and running. YAY 4 ME!!!!!!!