45 réponses à ce sujet

[MelissaGT]

what stress test would you suggest?  Im at a complete loss, and would love to rule out everythng..

 

As for other things i do, that do not cause any ssue.. Dawn of War 2, (all 3 of them), Skyrim (heavily modded), Far Cry 3, Watch Dogs, Diablo 2&3, Dragon Age Origins, Divinity:Original Sin, Assassins Creed 4, Torchlight 2, Hearthstone, Fable TLC, Path of Exile, Incredible Adventures of Van Helsing 1&2, Witcher 2, Borderlands 2, Titan Quest, Aarklash:Legacy, and a few others.. 

 

Thats not my entire library, just games ive played in recent weeks... None of done anything similar.. 

 

Raptr has me running at optimal settings as well, and ive even tryed some Game Booster crap..

 

I'd just be curious if you tried to run a stress test on your GPU, like FurMark or MSI Kombustor to see if it (or alternatively the PSU) is the issue. You didn't mention how old your GPU is? What PSU are you using? Am I correct in thinking that Raptr is AMD's version of NVIDIA's GeForce Experience?

 

For monitoring software I highly recommend HWiNFO64. It's great for monitoring all of your temps. I also use MSI Afterburner for a custom fan profile.

 

I'm not too familiar with all the games you listed, but I think Black Flag is the newest out of the bunch? That game didn't hit my setup as hard as DA:I. I also run Skyrim with about 80 graphics/texture/lighting/weather mods, .ini tweaks, you name it I have it (everything but ENB - don't like them!) and it's a walk in the park compared to vanilla DA:I. The Frostbite engine really puts a computer through it's paces. I have a GTX 780 ti Superclocked with the ACX cooler and DA:I uses up almost every drop of what it has to offer at max settings. My GPU temp hits around 76 on average during heavy gameplay (idles at about 30). 

[Rizilliant]

I actually do use Afterburner, and Gerforce experience..

 

Raptr is just a gaming overlay..  another 3rd party thing like Origins, or Steam.. Itll suggest settings for all installed games on your system.. My wife stays at home, and keeps the computer spic n span, and up to date.. Theres really nothing more that can be done on my end.. 

 

You say the game is overly demanding on your computer, but also say that its mine that causes the problems, and not the game... I dont understand how that can be so..I by no means have the highest possible specs, but am above and beyond the suggested specifications..I ran my 1st run on high/ultra, with minimal problems.. The problems have persisted, but seem to be worsening..Turning off/down settings allowed me to get through a scene or two, but ultimately, shut me down again a few moments ago.. It just seems highly unstable..

 

The gpu is running at 102 F(40C), and everything else between 124(52C)-132F(59C)... Advanced system care stays up.. the temps are all in the green..

 

While the game is running, itthe cpu&gpu jumps to 80C.. Thats the highest it goes.. Dropping back down into the 70's after loading screen..

[Rizilliant]

Right now, im watching the scene, that kept shutting me down earlier.. I also watched the war table for a moment.. I put it in windowed mode, and am testng this through ioBit performance monitor.. While the temps do get heated, as i mentioned previously, what im seeing is spikes in the HDD.. It will sometimes run flat, in cinematics, or do a series of spikes from 0%-100%... The war table on the other hand, will constantly stay spiking the HDD in this manner.. Everything else thus far, is running pretty consistantly.. The only inconsistancy i see, is in the Disk...

 

Im trying to  get it to shut me down, but ofcourse, its running fine again... Ofcourse right, lol... So, i may go back to the war table, and see if i can get it to happen.. Im betting, the hit to the HDD causes a precautionary shut down, to prodect hardware..

[MelissaGT]

I actually do use Afterburner, and Gerforce experience..

 

Raptr is just a gaming overlay..  another 3rd party thing like Origins, or Steam.. Itll suggest settings for all installed games on your system.. My wife stays at home, and keeps the computer spic n span, and up to date.. Theres really nothing more that can be done on my end.. 

 

You say the game is overly demanding on your computer, but also say that its mine that causes the problems, and not the game... I dont understand how that can be so..I by no means have the highest possible specs, but am above and beyond the suggested specifications..I ran my 1st run on high/ultra, with minimal problems.. The problems have persisted, but seem to be worsening..Turning off/down settings allowed me to get through a scene or two, but ultimately, shut me down again a few moments ago.. It just seems highly unstable..

 

The gpu is running at 102 F(40C), and everything else between 124(52C)-132F(59C)... Advanced system care stays up.. the temps are all in the green..

 

While the game is running, itthe cpu&gpu jumps to 80C.. Thats the highest it goes.. Dropping back down into the 70's after loading screen..

 

I didn't say the game is overly demanding on my computer (it runs flawlessly at max settings in fact). I said that it's the most labor-intensive game I've come across so far in comparison to games like Witcher 2, Black Flag, Skyrim, etc. I was trying to paint a picture about just how labor-intensive the engine is, and that just because your system runs older games well doesn't necessarily mean that it will run DA:I just fine if there's something wrong. The fact that the game makes a system work so hard can be it's own stress test, and bring any hardware issues to the forefront.

 

You said the problems are worsening. To me that screams that there's something wrong with your system rather than the game. Turning off/down settings just makes it so that your system doesn't have to work so hard, which would make sense if there's something wrong. 

 

If you use GeForce experience, why would you use another 3rd party gaming overlay? Origins and Steam do nothing for suggested settings, they just store the registration and save info. Are you using GeForce Experience and Raptr at the same time? If they both do the same thing, it seems like there could be conflicting issues there. I don't even use GeForce experience for suggesting settings - I tweak them myself. I want full control. 

 

Are your CPU idle temps the 52 - 59C? If so, that seems too high for a properly seated H60 cooler (At 3.7GHz my 4820k CPU idles at 29C with the H60). Did you overclock it? Also, 80C seems awfully hot for a CPU to get while gaming. That could be the cause of some of your issues if the CPU is throttling itself. It will shut down as a last ditch safety measure. 

 

I would try running a stress test with FurMark and see what happens. Also, what GPU and PSU do you have?

[Lewie]

It sounds like your gfx card is wearing out. I had the exact same thing starting 2 months ago, direct x device driver hung a few times on BF4 which is a regular occurrence with that game so I ignored it, but it happened again in Inquisition. When I say happened it was frequent and fast, my temps and everything else were fine.

 

If your screen shows weird silver glitter or lines then it is your gfx card. Maybe not though, I hope not anyway.

 

Ugh. Good luck op. 

 

This game is hard on resources. It is like trying to run a skoda with a ferrari engine. 

[theflyingzamboni]

Hey, it could be worse. Periodically when I play any game made in the last 5 years, some DirectX .sys process crashes and blue screens my computer. Someone ****ed up with a driver update at some point, because this started less than a year ago. So at least your crashes are only in one game and only to desktop. Also probably more likely to get fixed.

 

EDIT: I guess I'll use my own language filter for the young 'uns, since apparently this forum's filter can't cope with past tense.

[Jerome620]

There are so many people, including me, having the exact same issues. I have a brand spankin' new GTX 970 and the rest of my machine is less than 2 years old. This problem did NOT exist prior to the last patch. As we have both explained, it only happens during cutscenes and war table and these are the least taxing on the system. I've been building PCs since Windows 3.1; believe me I know how to troubleshoot crashing. Rizilliant, you are not alone. Trust me, the game is FUBAR.

 

 

@MelissaGT: The cutscenes and wartable taxing your system more than open world makes no sense. There is so much more the GPU has to do during open world than during the other two situations. I'm not going to go so far as to say you're wrong, because I obviously cannot see your PC. But if this truly is happening, I'm certain you're in the minority and I'd be very curious to find out why.

[MelissaGT]

There are so many people, including me, having the exact same issues. I have a brand spankin' new GTX 970 and the rest of my machine is less than 2 years old. This problem did NOT exist prior to the last patch. As we have both explained, it only happens during cutscenes and war table and these are the least taxing on the system. I've been building PCs since Windows 3.1; believe me I know how to troubleshoot crashing. Rizilliant, you are not alone. Trust me, the game is FUBAR.

 

 

@MelissaGT: The cutscenes and wartable taxing your system more than open world makes no sense. There is so much more the GPU has to do during open world than during the other two situations. I'm not going to go so far as to say you're wrong, because I obviously cannot see your PC. But if this truly is happening, I'm certain you're in the minority and I'd be very curious to find out why.

 

I think your problem is quite different than the OP. Does your system actually shut off? The game causing CTD's and freezing? Sure, could be the game. But actual system shutdowns? I really don't think so. The OP posted up their temps - they seem off to me. 

 

In regards to the cutscenes, it's not like it's a huge difference. All I can say is that I see my fps dipping more in cutscenes than while out exploring open world. Of course, there are exceptions, such as in populated areas (Redcliffe for example). In open world I get 50-60fps on average. With most cutscenes I average about 45. Open-world cutscenes (such as with Scout Harding) are a bit lower at about 30 (un-capped). I didn't mention the war table at all. 

[Lewie]

My god why do people need 16gb of memory most of which will never be utilised. That is an absolute waste of resources in itself.

 

If your pc shuts down it is either hardware or a virus. Did you buy a pc for the specs because it sounded good or buy a custom build, knowing what you purchased. Did you buy an SSD the very thing that people were saying to me a few years back oh this will be awesome and I didn't bother, now there is complaining and I can't say anything because I am always wrong. Sli...I am going to sink underground shortly.

 

Or is this another case of I have an awesome system, my game won't work, fix it Bioware.

 

My god. 

 

Buy a system that is mid-range without over doing it. If you can pay extra buy a few upgrades to keep it going. 

 

16gb of ram, just no, and no, pointless. I don't get it.

 

Sorry that sounded like a bit of a rant but I am genuinely confused. It may simply be the frostbite engine, or I should say I would bet that is the main problem everywhere. That engine was made after the xbox360? I sold my xbox360 a few months back I would never have dreamed of buying Inquisition for it. The coding for this thing is not perfected by any means and it won't be for a few years at least, work in progress and people will have crappy things to deal with in the meanwhile. It needs refined and tweaked within an inch of its life to make it easier for developers and users. 

 

The public are beta testing this engine on all platforms it seems. Also this will push people to buy new consoles or pc's which is by no means Ea's fault or Biowares it is how things progress. Witcher 3 is an example, have top of the range or forget it. Ugh.

 

I wouldn't touch Intel with a bargepole. I don't even know what a bargepole is.

[MelissaGT]

My god why do people need 16gb of memory most of which will never be utilised. That is an absolute waste of resources in itself.

 

I have 16gb in my system as well. I specifically built it that way so that I won't have to upgrade for a good long while. Give it enough time and 8gb won't be enough anymore. I'm already wishing I had more than 3gb VRAM with my 780ti and only a year ago that was "more than enough." 

[Jerome620]

My god why do people need 16gb of memory most of which will never be utilised. That is an absolute waste of resources in itself.

 

 

If you have to ask this question that is an indication you don't understand how RAM works and what purpose it serves.

 

The simple answer to your question is, multi-tasking.

 

It's why when I'm working and I have programming software, photoshop, web browser with 10+ tabs and who knows what else all open at the same time, my PC runs smooth as butter. When I'm doing this on my POS company supplied laptop with 3GB of RAM, it runs slow as molasses in January. They are both i5 CPUs.

 

Its the same reason the amount of RAM on a graphics card keeps steadily increasing. Before the early 2000's, graphics cards utilized primarily system memory, rather than onboard because much of the processing was still done on the system CPU. The more processes they make graphics cards handle to make that beautiful image on your screen (pixel shading, bump mapping, vertex lighting, anti-aliasing, the list goes on), the more onboard memory becomes essential to performance. GPUs didn't do all those things in the early days.

 

Consoles do not need this much memory because they only do one thing at a time. If all I did was play games, you are right, 8GB of ram would be plenty, for now.

 

 

 

I have 16gb in my system as well. I specifically built it that way so that I won't have to upgrade for a good long while. Give it enough time and 8gb won't be enough anymore. I'm already wishing I had more than 3gb VRAM with my 780ti and only a year ago that was "more than enough." 

 

THIS ^^^

 

 

Or is this another case of I have an awesome system, my game won't work, fix it Bioware.

 

No, its an issue of I've been building PCs for 20 years and I understand how they work.

[Lewie]

If you have to ask this question that is an indication you don't understand how RAM works and what purpose it serves.

 

The simple answer to your question is, multi-tasking.

 

It's why when I'm working and I have programming software, photoshop, web browser with 10+ tabs and who knows what else all open at the same time, my PC runs smooth as butter. When I'm doing this on my POS company supplied laptop with 3GB of RAM, it runs slow as molasses in January. They are both i5 CPUs.

 

Its the same reason the amount of RAM on a graphics card keeps steadily increasing. Before the early 2000's, graphics cards utilized primarily system memory, rather than onboard because much of the processing was still done on the system CPU. The more processes they make graphics cards handle to make that beautiful image on your screen (pixel shading, bump mapping, vertex lighting, anti-aliasing, the list goes on), the more onboard memory becomes essential to performance. GPUs didn't do all those things in the early days.

 

Consoles do not need this much memory because they only do one thing at a time. If all I did was play games, you are right, 8GB of ram would be plenty, for now.

 

 

 

 

THIS ^^^

 

 

 

No, its an issue of I've been building PCs for 20 years and I understand how they work.

I may have sounded snarky that wasn't my intention. I do understand how RAM works part of the reason I was thinking about this was because I have seen a few logs of people with problems and their pc's have about 10% or less free space left and they wonder why their game isn't working. 

 

I didn't realize you have 10+ things open at a time so yes that I understand.

[MelissaGT]

I may have sounded snarky that wasn't my intention. I do understand how RAM works part of the reason I was thinking about this was because I have seen a few logs of people with problems and their pc's have about 10% or less free space left and they wonder why their game isn't working. 

 

 

What does the amount of free space on a system have to do with how much RAM someone has? Someone could have 8GB of RAM with 2TB free space and another person could have 16GB RAM with 300MB free space. Free space has to do with HDD size. I don't see how they are related. 

 

Another handy use of 16GB RAM is if someone works on a lot of super high resolution image files. 

[Lewie]

What does the amount of free space on a system have to do with how much RAM someone has? Someone could have 8GB of RAM with 2TB free space and another person could have 16GB RAM with 300MB free space. Free space has to do with HDD size. I don't see how they are related. 

 

Another handy use of 16GB RAM is if someone works on a lot of super high resolution image files. 

I just assumed it was common knowledge that you should have at least 15% free space for ram free issues. In the past I have had issues with games on almost full hard drives, trial and error showed me the more free space you have the better anyway. I was given a laptop to look at a few years back it had only a few hundred mb of free space left and they wondered why the thing was slowed to a crawl. 

 

My pc is only used for gaming anyway so 8gb works fine. I do understand if people use theirs for more things, more ram helps.

[mkonrad6288]

Free space figures into the swap file assuming you are using the default configuration setting where Windows chooses to dynamically size and resize your swapfile based on the amount of virtual memory it needs to provide the system to run effectively.  Not that I believe it's your root cause.  

 

I know with certainty my shutdowns were due to over current protection in my power supply with my AMD 295X2 graphics card.  Not that I believe it's your root cause.

 

Troubleshoot - it's all you can do - and you won't get an acknowledgement you haven't seen before.  Lots of people have completed this game already.  Lots have played for 300 hours.  You have an outlying condition or configuration, and until you can find the magic bullet, not much anyone can do to help but guess and provide some personal experience.  

 

But check patch notes too, as available.  I've had problems with flashing textures and fog for quite some time, and some patch which is upcoming may or may not have listed part of that as fixed.  Maybe your fixes are in an upgrade too.

 

Some of the original suggestions about 3D settings are definately worth taking a look at too.  Or trying Windowed mode or full screen Windowed mode for troubleshooting.

[MelissaGT]

I just assumed it was common knowledge that you should have at least 15% free space for ram free issues. In the past I have had issues with games on almost full hard drives, trial and error showed me the more free space you have the better anyway. I was given a laptop to look at a few years back it had only a few hundred mb of free space left and they wondered why the thing was slowed to a crawl. 

 

I understand how a system can and will slow to a crawl when there isn't enough free HDD space. However, this can happen to anybody, no matter how much RAM they have. It doesn't matter if they have 4GB, 8GB, or 16GB - if there isn't enough free HDD space they'll all have issues. 

[MelissaGT]

Free space figures into the swap file assuming you are using the default configuration setting where Windows chooses to dynamically size and resize your swapfile based on the amount of virtual memory it needs to provide the system to run effectively.  Not that I believe it's your root cause.  

 

I know with certainty my shutdowns were due to over current protection in my power supply with my AMD 295X2 graphics card.  Not that I believe it's your root cause.

 

Troubleshoot - it's all you can do - and you won't get an acknowledgement you haven't seen before.  Lots of people have completed this game already.  Lots have played for 300 hours.  You have an outlying condition or configuration, and until you can find the magic bullet, not much anyone can do to help but guess and provide some personal experience.  

 

But check patch notes too, as available.  I've had problems with flashing textures and fog for quite some time, and some patch which is upcoming may or may not have listed part of that as fixed.  Maybe your fixes are in an upgrade too.

 

Some of the original suggestions about 3D settings are definately worth taking a look at too.  Or trying Windowed mode or full screen Windowed mode for troubleshooting.

 

Based on the OP's temps listed yesterday, I'm putting my money on the CPU throttling and shutting down. 

[Jerome620]

Free space figures into the swap file assuming you are using the default configuration setting where Windows chooses to dynamically size and resize your swapfile based on the amount of virtual memory it needs to provide the system to run effectively.  Not that I believe it's your root cause.  

 

I know with certainty my shutdowns were due to over current protection in my power supply with my AMD 295X2 graphics card.  Not that I believe it's your root cause.

 

Troubleshoot - it's all you can do - and you won't get an acknowledgement you haven't seen before.  Lots of people have completed this game already.  Lots have played for 300 hours.  You have an outlying condition or configuration, and until you can find the magic bullet, not much anyone can do to help but guess and provide some personal experience.  

 

But check patch notes too, as available.  I've had problems with flashing textures and fog for quite some time, and some patch which is upcoming may or may not have listed part of that as fixed.  Maybe your fixes are in an upgrade too.

 

Some of the original suggestions about 3D settings are definately worth taking a look at too.  Or trying Windowed mode or full screen Windowed mode for troubleshooting.

 

 

It seems like the thing that most everyone is overlooking is that, both the OP and I didn't have this problem before, nor did many other people. Is it possible a hardware issue surfaced coincidentally with the last patch? Sure. Based on the number of people reporting the problem, and the predictability of the circumstances in which the crashes occur, a hardware problem is the least likely cause. All the evidence points to something they broke in the last patch.

 

 

While I can agree with some of the troubleshooting tips to get the game to run without such frequent crashes, in my mind, these are temporary solutions. If the game ran just fine with XYZ settings before the patch, and now it doesn't. I shouldn't have to change to ABC settings to get it to run. I'm not going to waste hours of my time messing around with graphics settings to find something that allows the game to run, when it ran just fine for the 160 hours I played before the patch. Bioware broke something they need to fix, plain and simple.

[cmessaz]

OP, I've had the exact same DX crash problem. It's been there since day 1 for me, but had gotten worse in recent weeks. My computer is above recommended for this game. My GPU is Nvidia GeForce GTX 660 factory overclocked to 3gb. And the gpu is about 5 months old, my entire PC less than a year. At times I couldn't even get out of CC without the error. I'd tried everything. The only thing that did work for me is both post-processing options down to medium. I've played 20 hours with 0 crashes, and before I was lucky to go an hour. In certain parts I'd have to escape through cutscenes or I could not get past them.

 

I've passed this on to a couple others with this issue, and so far it seems to have worked for all of us. This is NOT just you. I know of another whose computer completely shuts down. 

[AlanC9]

Aren't actual shutdowns out of the blue pretty much always due to inadequate power? A temp shutdown usually gives you a warning tone or some such, right?

[Hexoduen]

Aren't actual shutdowns out of the blue pretty much always due to inadequate power? A temp shutdown usually gives you a warning tone or some such, right?

 

If an actual shutdown / restart happens during gameplay I usually blame an overheated or malfunctioning hardware device, not always but usually the GPU. There's no warning sound on my desktop, so if this would ever happen on my system I'd never know it before it happened

 

Not so funny: I'm still waiting for a DirectX (ahem, Frostbite!) fix, since the only crash I get is the "DirectX function "GetDeviceRemovedReason" failed".

 

Edit: Digging around in http://answers.ea.co...p/DAInquisition I seem to have solved my problem of crashing with the DirectX function. No clue which of the tweaks, updates and whatnot helped though. But no crashes