174 réponses à ce sujet

[Faeryia]

Greetings!

 

I am one of the hundreds of thousands who bought Dragon Age Inquisition for Xbox360. I have always been a fan of not only your games, but of you as a company. I thought you were a company that truly cared about your fans, that you were guided by ideals rather than greed. Sadly, the way you have treated me and other consumers who have turned to you because of the many glitches and bugs ruining their experience of Dragon Age Inquisition, have proved me wrong.

 

Not only do you ignore the threads we have created both here and on the EA Help forum, you actually blocked me from posting comments on your Facebook page! I wasn't being rude or using foul language. I was politely pointing out that you need to address the many problems with Dragon Age Inquisition for old gen consoles.

 

We paid the same amount of money as those who bought it for PC, XboxOne and PS4, and we expected to get a fully working game that would give us the high-quality gaming-experience that we have come to expect from you. BioWare, you need to step up and let us know if there will be patches dealing with the problems we've reported having on old gen consoles. If you can't fix the game that is fine too, but at least have the guts to tell us.

 

Stop ignoring us and start talking to us! Is that to much to ask?  

 

Best regards,

 

Lilian Persson (Faeryia)

[Terodil]

Firstly, I feel with you and other console gamers that have to do with an unplayable or just horrifyingly ugly game. I hope that BW finally does something about the issues plaguing you.

 

That said...

 

Stop ignoring us and start talking to us like you do with the PC-gamers, is that to much to ask?  

 

Actually, yes, there WAS a thread once about PC issues. That thread has been dead BW/EA-wise since Dec 2014 now and links to it have been summarily removed. Communication seems to be a general and not a platform-specific issue.

[mLIQUID]

All our differences aside (consoles in general) I do feel your disappointment and wish I could offer something more than sympathy. You won't find much being that your console isn't current gen, but if it wasn't a tangible way of bringing the game they should not have released it for that system. In truth it was probably last on the list for everything, including patches.

[Faeryia]

Firstly, I feel with you and other console gamers that have to do with an unplayable or just horrifyingly ugly game. I hope that BW finally does something about the issues plaguing you.

 

That said...

 

 

Actually, yes, there WAS a thread once about PC issues. That thread has been dead BW/EA-wise since Dec 2014 now and links to it have been summarily removed. Communication seems to be a general and not a platform-specific issue.

 

Serious? I had no idea... That just makes things worse. Now BioWare is ignoring all of us. *sigh*

[FKA_Servo]

All our differences aside (consoles in general) I do feel your disappointment and wish I could offer something more than sympathy. You won't find much being that your console isn't current gen, but if it wasn't a tangible way of bringing the game they should not have released it for that system. In truth it was probably last on the list for everything, including patches.

 

This. If I recall, old gen releases weren't even planned initially. I'm 100% certain that this was EA capitalizing on old gen's huge install base as a cash grab (and I don't believe for a second that Bioware would choose to do it, if they want to present their work in the best possible light). EA should be ashamed (they won't be)... but I'm not sure there's anything Bioware can do to fix it. You can't patch in better hardware.

[Teddie Sage]

They're focusing on bugs that are in every platforms at the moment and probably working on the issues as we speak. Honestly, I think last gen players should ask for a refund and/or sell their game. The next gen versions and the PC version are the way to go. I had to force myself to save enough for a PS4 just so I could play the game, I don't regret anything. I knew it would suck on last gen, after what I learned from Skyrim on the PS3. Big sandbox games, if they aren't GTAV, are destined to fail, no matter how much I try to dissuade myself the contrary. 

[keyip]

Honestly, I think last gen players should ask for a refund and/or sell their game. 

 

Works fine on the XBOX360 for me. I'll trade it in when I upgrade my consoles, which won't happen until there's a few games out I want.

[Faeryia]

They're focusing on bugs that are in every platforms at the moment and probably working on the issues as we speak. Honestly, I think last gen players should ask for a refund and/or sell their game. The next gen versions and the PC version are the way to go. I had to force myself to save enough for a PS4 just so I could play the game, I don't regret anything. I knew it would suck on last gen, after what I learned from Skyrim on the PS3. Big sandbox games, if they aren't GTAV, are destined to fail, no matter how much I try to dissuade myself the contrary. 

 

You might be right. I was surprised when I realised that the game was going to be released for old gen consoles, and if it was EA that pushed this, at least BioWare could have the decency to tell us. Right now I feel cheated, and I know other who purchased the game for old gen consoles agree with me.

[Zered]

 

Stop ignoring us and start talking to us like you do with the PC-gamers, is that to much to ask?

You want silence?

[FKA_Servo]

You might be right. I was surprised when I realised that the game was going to be released for old gen consoles, and if it was EA that pushed this, at least BioWare could have the decency to tell us. Right now I feel cheated, and I know other who purchased the game for old gen consoles agree with me.

 

Unfortunately, you'll never hear it from the source. But you can piece these things together easily enough. EA pushed a half-cooked DA2 out the door, after months of wailing and gnashing of teeth, the most we got is "There are things we would have done differently." Which is expected of people who like working for Bioware and want to continue working there for the foreseeable future. They know what went wrong, they know why people are upset, but they can't say it.

[Mes]

I really feel for you older gen folks. I know I was close to getting it for ps3 myself. Not sure how it was priced the same as pc/new gen. 

[Faeryia]

You want silence?

 

I was very surprised at finding out that BioWare has started to ignoring you guys too. I get that they are focusing on DLC and stuff, but you'd think they want to make sure that their game actually works across all platforms it has been released for before they do.

[Captain Wiseass]

That is likely what they're doing. When Patch 2 was released, they said there was another patch coming after, so presumably that's what they're working on.

 

Generally speaking, developers don't also do community management/social media posting. And various company regs may very well prevent them from going into too much detail about what they're working on. (I know if I had a game with a proprietary engine, I'd make programmers sign NDAs about how everything worked.) So rather than just repeat "we're working on it" every day until it's done, they might have chosen an "announce when we're ready" approach.

[Keitaro57]

They're focusing on bugs that are in every platforms at the moment and probably working on the issues as we speak. Honestly, I think last gen players should ask for a refund and/or sell their game. The next gen versions and the PC version are the way to go. I had to force myself to save enough for a PS4 just so I could play the game, I don't regret anything. I knew it would suck on last gen, after what I learned from Skyrim on the PS3. Big sandbox games, if they aren't GTAV, are destined to fail, no matter how much I try to dissuade myself the contrary. 

Well, almost at the same time we got the new Far Cry on the PS360. Grafically, it is not the same thing that the next-gen. But it works fine. I have skyrim too and he is a LOT more pretty than DAI and I can install it totally on the HDD, something impossible for the Biohate game.

The Xbox360 runs pretty smoothly the Mass Effect Trilogy, the Bioshock series or big games like Borderlands. We are not talking about the PS2 generation. Bioware is working on this console since YEARS and now they have forgotten how to use it?

[FKA_Servo]

Well, almost at the same time we got the new Far Cry on the PS360. Grafically, it is not the same thing that the next-gen. But it works fine. I have skyrim too and he is a LOT more pretty than DAI and I can install it totally on the HDD, something impossible for the Biohate game.

The Xbox360 runs pretty smoothly the Mass Effect Trilogy, the Bioqhock series or big games like Borderlands. We are not talking about the PS2 generation. Bioware is working on this console since YEARS and now they have forgotten how to use it?

 

They haven't forgotten anything. All the games you name were developed for the old gen from the start. Inquisition was specifically developed for the current gen and PC. It's a lot easier to scale something up than it is to scale something down.

 

Also, developing Skyrim for the 360 and the PS3 (heh - does it even run on the PS3 yet?) crippled it for PC. All in all though - we should move forwards, not backwards.

 

EA still shouldn't have released this game on old gen in the first place.

[Terodil]

When it's done ™... lol. Bioware should watch out before they get sued by Blizzard for copyright infringement.

Yeah you are right. But it sure does not help to read twitter statements about things being a-ok when they very clearly aren't and should be in the process of getting fixed.

[keyip]

Also, developing Skyrim for the 360 and the PS3 (heh - does it even run on the PS3 yet?) 

 

It's a memory issue IIRC, it will never run well on PS3.

 

The Xbox360 runs pretty smoothly the Mass Effect Trilogy, the Bioshock series or big games like Borderlands. We are not talking about the PS2 generation. Bioware is working on this console since YEARS and now they have forgotten how to use it?

 

It works fine on 360 for me. I wish people will stop try and talking for me when they conclude "all older gen players must be unhappy with it," because I'm playing it on older gen and it performs fine for me.

[Keitaro57]

They haven't forgotten anything. All the games you name were developed for the old gen from the start. Inquisition was specifically developed for the current gen and PC. It's a lot easier to scale something up than it is to scale something down.

 

Also, developing Skyrim for the 360 and the PS3 (heh - does it even run on the PS3 yet?) crippled it for PC. All in all though - we should move forwards, not backwards.

 

EA still shouldn't have released this game on old gen in the first place.

Well, I have the box of my DAI copy in my hand and I don't see anywhere : "This game will not work because it is made by using a crappy unstable gimmick that downscale a non-fonctionnal game into a more non-fonctionnal game"

 

They sell it, I buy it and now they need to repair it. It is a game, yeah, but in the industry in general, you can not think like that : "This guy buy new tires for his car but his car is pretty old, so the tires will explode in 400 miles. It is his fault, he just has to buy a new car!" Nope. Don't work like it...

[Keitaro57]

It's a memory issue IIRC, it will never run well on PS3.

 

 

It works fine on 360 for me. I wish people will stop try and talking for me when they conclude "all older gen players must be unhappy with it," because I'm playing it on older gen and it performs fine for me.

Works more on luck and lack of luck. For exemple, my copy on PS3 of Skyrim is fantastically stable and never freeze, broke or glitch. And at the same time the more I advance in the main story of DAI, the more I met mortal bug that prevent me for advancing the main plot. In fact, Each time I create a new character to try to finish the story, I have a mortal bug sooner. For this reason, I don't talk about the story or the main plot because I CAN'T FINISH THE GAME! More than that, other people CAN'T BEGIN IT!

 

On PC the players have the possibility to tune their hardware, to modify options or try to use mods. The console gamers are all alone, lying in their mess.

 

I'm seriously happy that you, an old-gen gamer have a fully fonctionnal copy. Yeah, really. But it put salt on my soul of gamer.

[FKA_Servo]

Well, I have the box of my DAI copy in my hand and I don't see anywhere : "This game will not work because it is made by using a crappy unstable gimmick that downscale a non-fonctionnal game into a more non-fonctionnal game"

 

They sell it, I buy it and now they need to repair it. It is a game, yeah, but in the industry in general, you can not think like that : "This guy buy new tires for his car but his car is pretty old, so the tires will explode in 400 miles. It is his fault, he just has to buy a new car!" Nope. Don't work like it...

 

No, I don't imagine they'd put that on the box.

 

That is how it works though. You can't expect them to make games for the 360 forever. Eventually, you've gotta upgrade or get left behind. They shouldn't have released the game for old gen - but you can't really expect a game made for current gen systems to shine on 10 year old hardware, either.

[Lux]

Making the game available for the older generation of consoles was a mistake. Of course that this is a rude remark to those that haven't transitioned to the new gen, and I apologise to the OP. However, trying to cope with 5 different platforms is likely slowing down the patching process and straining the working conditions of the developers. 

[SofaJockey]

* snip *

 

Stop ignoring us and start talking to us! Is that to much to ask?  

 

Best regards,

 

Lilian Persson (Faeryia)

 

Your thread first made me think 'oh not another complaining post'

but actually you made the case clearly and eloquently. 

 

Kudos to you.

 

In all fairness, BioWare know about the general issues and their style is to deal with it

rather than talking about dealing with it (which is why they have been so quiet).

 

But good to make the points you have made.

 

I hope the patch addresses the key 360 issues.

[Faeryia]

That is one of the things that's so confusing about Dragon Age Inquisition. It seems as if some gamers, me included, has major problems some of which seems to be on all platforms, some which only effects PC for example or old gen consoles. And then there are other gamers who has copies that works like a charm. It is baffling and I can't help to wonder how in the world these problems weren't discovered during beta-testing.

 

And the fact that BioWare is giving us all the silent treatment is quite frankly very rude. It's like they got our money and now we should just crawl away like good little consumers and disturb the great big company with our problems.

[Faeryia]

Your thread first made me think 'oh not another complaining post'

but actually you made the case clearly and eloquently. 

 

Kudos to you.

 

In all fairness, BioWare know about the general issues and their style is to deal with it

rather than talking about dealing with it (which is why they have been so quiet).

 

But good to make the points you have made.

 

I hope the patch addresses the key 360 issues.

 

Thank you. And I hope so too.

[SofaJockey]

That is one of the things that's so confusing about Dragon Age Inquisition. It seems as if some gamers, me included, has major problems some of which seems to be on all platforms, some which only effects PC for example or old gen consoles. And then there are other gamers who has copies that works like a charm. It is baffling and I can't help to wonder how in the world these problems weren't discovered during beta-testing.

 

And the fact that BioWare is giving us all the silent treatment is quite frankly very rude. It's like they got our money and now we should just crawl away like good little consumers and disturb the great big company with our problems.

 

I'm not wanting to rub salt in the would, but aside of multiplayer, my SP DAI on XB1 runs like a dream after patch 2.

 

The 'not talking' thing is kind of their policy if something is not quite right.

 

I think they have realised that if they do talk about issues they are working on, they still get beat up on the forums,

or they get beat up on the forums for not talking.

 

The second one is less getting beat up than the first one and they can focus their people on the issues not the forums.

 

Also, any quote about something not working will be thrown back in their face forever...

 

Sure, the silence is frustrating.

 

But silence does mean they are working on 'stuff' even if it won't necessarily be the stuff you want.