174 réponses à ce sujet

[Octarin]

Let's hope SofaJockey is right and that the devs do take the time to read at least some of our posts even if they don't respond to them on the board. And I agree with you, giving us the silent treatment just make things worse. That is what made me angry enough to post on their Facebook page.

 

Someone mentioned Blizzard before, you know what the difference is with Blizzard? That whenever they release something, and before they release something, they bust your chops informing you that they are fixing it, why they are fixing it, what's the problem with what they're fixing, and when they presume they're done. Hardly ever correct, but at least they give the players something to say "ok, they're working on it, so let's be patient". This is why Blizzard is top and Bioware needed to be acquired by EA. 

[Faeryia]

Someone mentioned Blizzard before, you know what the difference is with Blizzard? That whenever they release something, and before they release something, they bust your chops informing you that they are fixing it, why they are fixing it, what's the problem with what they're fixing, and when they presume they're done. Hardly ever correct, but at least they give the players something to say "ok, they're working on it, so let's be patient". This is why Blizzard is top and Bioware needed to be acquired by EA. 

 

That is something BioWare could learn from. I would love to be able to read a message from them saying: "Yes, we know there are problems with the game across all platforms. Just hang in there, folks. We're working on it."

 

It was the lack of any kind of respons that made me post on facebook, and then after getting blocked there, start this thread. 

[Dubya75]

Folk may not like it but this is the established reality:

 

BioWare's experience appears to be that saying little or nothing when there is an issue they are working on fixing, however uncomfortable,

is a more effective strategy than debating matters when they do not yet have a solution ready.

 

On a thread a few weeks back, a couple of (recently joined by the look of it) devs commented on some issue or other.

Their comments (trying to be helpful) acted as a lightning rod for a range of posts, abuse, accusations of being lazy and all the rest

to the point where the devs started defending themselves and before long were never seen again.

 

For sure it goes both ways, and silence is not the right answer either, but you know how some people are on BSN.

If devs get flamed on BSN for contributing, they will stop doing it, preferring silence to open warfare.

 

It's unfortunate, but I understand the logic to the strategy.

 

No-one should be under the illusion that devs don't visit and read these posts however, because they do.

 

I completely understand this logic.

 

But the devs can AT THE VERY LEAST update their own News and Announcements posts to let us knwo what is happening. no need to interact or anything - just an update. I really do not think that is too much to ask.

 

People get angry because they don't know what the hell is going on. For all we know, Bioware may have abandoned patching the game altogether. A simple news update would settle a lot of this anger.

[Dean_the_Young]

The game goes completely mute every time I fast travel or travel via the war table forcing me to have to close the game down and start it up again a couple of times before I get audio back.

 

 

A bug, certainly, but not unplayable.
 

 

Audio during cut-scenes are completely messed up making it sound as if the characters are possessed or speaking backwards.

 

 

Again, not unplayable.

 

 

My saves keep getting corrupted for some weird reason wich means I simply can't load them, making it more or less impossible to make any real progress in the game. If the game does load it often freezes right after having loaded, or my character seems to be stuck in one spot unable to move.

 

 

 

This actually is an issue warranting the term 'unplayable.' Not a universal experience, of course, but we have one.

 

 

The game freezes about every other time it's suppose to load a scene or an area.

 

I believe you just claimed this one from above? Double counting doesn't improve your case. However, for the benefit of the doubt I'll give you points for two separate- corrupted save and loading issues.

 

 

To me this makes the game pretty much unplayable. I still consider myself one of the lucky ones in a very leaky boat since I can still get the game to run. I didn't bother specifying, yet again these issues since I have posted so many times in threads here and on the EA Forum. I felt that the best thing was to focus on problems that I know occurs across all platforms since that might be something BioWare is willing to deal with and address.

 

Your perspective is skewed. You are the unlucky minority in the leaky boat. Most people can get the game to run adequately.

 

Moreover, 'to me this makes the game pretty much unplayable' is an abuse of the language 'unplayable.' You gave two issues which prevented you from playing the game- loading and corrupted saves. The bugs may have ruined your enjoyment of the game to the point that you didn't want to play it, but calling it 'unplayable' as an objective fact when it isn't only undermines your credibility as a customer when raising issues.

Don't exagerate real things, or people will tune you out and ignore you.

 

 

And yes, I have cleared the cashe a number of times. It helps but after a while the problems return. I've also re-installed the game a bunch of times hoping that would help. It hasn't. My Xbox360 elite is as upgraded as it can possibly be and has the latest updates and no other problems. I've actually never had any issues at all other than the occational rare freeze in my other games.

 

 

 

That's a shame.

[Octarin]

Oh, goodie, another troll. I'm out of here. Later Faeryia.

[Dean_the_Young]

They can bloody well just make a couple of paragraphs of announcement, just to placate the masses saying they acknowledge some issues and are working on this and this and this and this specifically. That'd get them around both having to debate things and having angry fans getting angrier because of the silent treatment. We're not dating here, ffs. 

 

They have engaged in the past, and people were not placated.

 

Fans will take issue with anything they say, or don't say, or simply what the fans interepret what they say to mean. You can even find instances in this thread in which a Bioware point said 'we are trying to do this' and they were outright called liars.

[SofaJockey]

....People get angry because they don't know what the hell is going on. For all we know, Bioware may have abandoned patching the game altogether. A simple news update would settle a lot of this anger.

 

Well there was this news post nearly a week ago at the top of the DAI section on EA Answers:

 

http://answers.ea.co...214473#U4214473

 

"[Multiplayer] Update on the Key Drop Issue Options ‎01-07-2015 02:35 PM

 

Hello everyone,

 

We're working on a fix for the key drop issue in multiplayer that should resolve the vast majority of these instances.

This fix will be included as part of a larger upcoming patch for Dragon Age: Inquisition. We'll provide more details at a later date, and appreciate your patience."

 

Was that the sort of update you were looking for?

[Faeryia]

A bug, certainly, but not unplayable.
 

 

Again, not unplayable.

 

 

This actually is an issue warranting the term 'unplayable.' Not a universal experience, of course, but we have one.

 

I believe you just claimed this one from above? Double counting doesn't improve your case. However, for the benefit of the doubt I'll give you points for two separate- corrupted save and loading issues.

 

Your perspective is skewed. You are the unlucky minority in the leaky boat. Most people can get the game to run adequately.

 

Moreover, 'to me this makes the game pretty much unplayable' is an abuse of the language 'unplayable.' You gave two issues which prevented you from playing the game- loading and corrupted saves. The bugs may have ruined your enjoyment of the game to the point that you didn't want to play it, but calling it 'unplayable' as an objective fact when it isn't only undermines your credibility as a customer when raising issues.

Don't exagerate real things, or people will tune you out and ignore you.

 

That's a shame.

 

English isn't my first language, so I am sorry for messing up wordings and things, and I thank you for pointing out my errors. This is how I learn and become better at expressing myself.

I when I stated that the game freezes during loads, I mean that it starts to load but then stops. Nothing happens. I have to reboot the console. Sometimes this happens after the game has loaded, which is just as annoying because it means that I have to reboot the console again.

 

I don't exagerate. The list I posted are problems that occurs when I try to play the game. Okay, so I can start the game, and I can play it so long as I'm okay with it going mute forcing me to have to close down and restart it every time I travel to another area, and the cut-scenes make very little sense because of the fact that I can't make out what the characters are saying. Having subtitles on does nothing since the letters are way too small for me to read. I'm not stating that in my list because my TV is about 6 years old and I'm pretty sure that has something to do with all the text in the game being tiny.

 

And I have to say that I don't feel very alone in having these problems. 

[Dean_the_Young]

I completely understand this logic.

 

But the devs can AT THE VERY LEAST update their own News and Announcements posts to let us knwo what is happening. no need to interact or anything - just an update. I really do not think that is too much to ask.

 

People get angry because they don't know what the hell is going on. For all we know, Bioware may have abandoned patching the game altogether. A simple news update would settle a lot of this anger.

 

Except it wouldn't- because people would start picking it apart and ascribing any motivation they wanted or assuming promises when there were none. Is your pet issue not mentioned? Bioware doesn't care and doesn't listen to the True Fans. Is your issue mentioned, but not resolved by the patch? Now they're proven liars. Did Bioware release a patch to address your issue, but it doesn't work for you? Now it's even worse, and they're both liars and incompetent.

 

Bioware fans will get angry over everything, or nothing.

[Keitaro57]

They have engaged in the past, and people were not placated.

 

Fans will take issue with anything they say, or don't say, or simply what the fans interepret what they say to mean. You can even find instances in this thread in which a Bioware point said 'we are trying to do this' and they were outright called liars.

And today, Bioware ban people that demand to them to just look at the thread listing the issues of the PS360 versions...

[Dubya75]

A bug, certainly, but not unplayable.
 

 

Again, not unplayable.

 

 

This actually is an issue warranting the term 'unplayable.' Not a universal experience, of course, but we have one.

 

I believe you just claimed this one from above? Double counting doesn't improve your case. However, for the benefit of the doubt I'll give you points for two separate- corrupted save and loading issues.

 

Your perspective is skewed. You are the unlucky minority in the leaky boat. Most people can get the game to run adequately.

 

Moreover, 'to me this makes the game pretty much unplayable' is an abuse of the language 'unplayable.' You gave two issues which prevented you from playing the game- loading and corrupted saves. The bugs may have ruined your enjoyment of the game to the point that you didn't want to play it, but calling it 'unplayable' as an objective fact when it isn't only undermines your credibility as a customer when raising issues.

Don't exagerate real things, or people will tune you out and ignore you.

 

That's a shame.

 

You know what, you can stop being a jerk to people as soon as you're ready.

Telling people that their definition of unplayable should be dismissed in favour of yours is really not helping and it just make you look like...well, you know....a jerk. so stop it.

[Dubya75]

Except it wouldn't- because people would start picking it apart and ascribing any motivation they wanted or assuming promises when there were none. Is your pet issue not mentioned? Bioware doesn't care and doesn't listen to the True Fans. Is your issue mentioned, but not resolved by the patch? Now they're proven liars. Did Bioware release a patch to address your issue, but it doesn't work for you? Now it's even worse, and they're both liars and incompetent.

 

Bioware fans will get angry over everything, or nothing.

 

Now you're just trolling. 

[Dean_the_Young]

English isn't my first language, so I am sorry for messing up wordings and things, and I thank you for pointing out my errors. This is how I learn and become better at expressing myself.

 

Indeed. Not a problem.

 

 

I when I stated that the game freezes during loads, I mean that it starts to load but then stops. Nothing happens. I have to reboot the console. Sometimes this happens after the game has loaded, which is just as annoying because it means that I have to reboot the console again.

 

I don't exagerate. The list I posted are problems that occurs when I try to play the game. Okay, so I can start the game, and I can play it so long as I'm okay with it going mute forcing me to have to close down and restart it every time I travel to another area, and the cut-scenes make very little sense because of the fact that I can't make out what the characters are saying. Having subtitles on does nothing since the letters are way too small for me to read. I'm not stating that in my list because my TV is about 6 years old and I'm pretty sure that has something to do with all the text in the game being tiny.

 

 

 

Here's the thing about the mute-bug, though- you restarting the game is your own choice. The game itself doesn't require sound. In fact, people with poor hearing (like myself) make do with such subtitles- maybe they aren't to your satisfaction, but they are usable.

 

 

And I have to say that I don't feel very alone in having these problems. 

 

You are not alone. But you are not the majority either.

[SofaJockey]

English isn't my first language, so I am sorry for messing up wordings and things, ...

* Issues *

 

And I have to say that I don't feel very alone in having these problems. 

 

English isn't my first language either, I think you should not feel concerned in any way about your ability to communicate extremely well.

You are certainly not alone in having these problems.

[Dean_the_Young]

And today, Bioware ban people that demand to them to just look at the thread listing the issues of the PS360 versions...

 

...because of how those people often go about it.

 

Bioware's standards and conduct policies are hardly new, or draconian.

[Dean_the_Young]

You know what, you can stop being a jerk to people as soon as you're ready.

 

 

If you think this is being a jerk, you need to learn to distinguish 'disagreement' from 'hostility.' I am disagreeing with her assessment on the basis of her claims- if she did not want her views considered and weighed on their own merits, she would not have posted them.

 

 

Telling people that their definition of unplayable should be dismissed in favour of yours is really not helping and it just make you look like...well, you know....a jerk. so stop it.

 

 

Unplayable already has a definition- it means 'can not be played.' Not 'do not want to play it,' or 'do not enjoy it,' or 'an exaggeration to express my dissatisfaction with bugs.'

 

She has issues that make the game unplayable. Corrupted saves and loading freezes actually prevent her from playing the game. Muted sound bugs, not enough ambient conversation, and some of her other issues do not prevent her from playing the game.

 

Words have meaning. She misused a word with a non-subjective meaning. She was challenged. No animosity was exchanged, and in the future she will express herself and her views better. Life goes on.

[Keitaro57]

...because of how those people often go about it.

 

Bioware's standards and conduct policies are hardly new, or draconian.

Excuse me? Because somebody MAY become aggressive he must be ban? Because somebody MAY say something hurting he must be ban? Then, they just have to ban everybody or to completly close the forums.

I read the two message she post on Facebook : it was an demand to help, a demand to them so they watch the thread listing the bugs and glitches of the PS360 versions and a simple demand to say "we are working on it". And she get banned.

 

Welcome on my ignore list. Because you MAY be a guy that I don't like and don't want to see if it true or not.

[Faeryia]

Indeed. Not a problem.

 

 

 

Here's the thing about the mute-bug, though- you restarting the game is your own choice. The game itself doesn't require sound. In fact, people with poor hearing (like myself) make do with such subtitles- maybe they aren't to your satisfaction, but they are usable.

 

You are not alone. But you are not the majority either.

 

Since the game was created to have sound, it should play with sound no matter if the one playing the game can hear them or not. Since my eye-sight is far from perfect even with glasses, I rely heavily on sound, and since the game continously has glitchy audio or lack of audio it does effect my gaming experience in such away that I can't play the game and enjoy it or follow the plot all that well.  

 

And like I've already stated, yes I can start the game but all the issues I listed combined makes my experience of playing the game an extremly poor one. I spend more time having to restart the console and trying to find some kind of work around than I do playing the game. 

[Dean_the_Young]

Now you're just trolling. 

 

No- speaking from experience. I had a front row seat to the entire ME3 debacle.

[Dean_the_Young]

Excuse me? Because somebody MAY become aggressive he must be ban? Because somebody MAY say something hurting he must be ban? Then, they just have to ban everybody or to completly close the forums.

 

 

I read the two message she post on Facebook : it was an demand to help, a demand to them so they watch the thread listing the bugs and glitches of the PS360 versions and a simple demand to say "we are working on it". And she get banned.
 

 

Did I say those claims? I don't believe I did. I'll refrain from thanking you for the strawman.

 

I don't know the posting habits of the person who was banned- but based on what you wrote, neither do you. Your assumption that the cause of ban was just the posting of a thread remains just that- an assumption.

 

 

Welcome on my ignore list. Because you MAY be a guy that I don't like and don't want to see if it true or not.

 

Got to love that integrity and lack of hypocrisy, yo.

 

And the assumption that I'm a guy.

[Dubya75]

Well there was this news post nearly a week ago at the top of the DAI section on EA Answers:

 

http://answers.ea.co...214473#U4214473

 

"[Multiplayer] Update on the Key Drop Issue Options ‎01-07-2015 02:35 PM

 

Hello everyone,

 

We're working on a fix for the key drop issue in multiplayer that should resolve the vast majority of these instances.

This fix will be included as part of a larger upcoming patch for Dragon Age: Inquisition. We'll provide more details at a later date, and appreciate your patience."

 

Was that the sort of update you were looking for?

 

Thanks, but not really. That announcement is all good and well, but it only touches on MP, that new obsession of Bioware.

I am referring to more specific issues with threads that run into hundreds of pages initiated by Bioware's Mark Darrah: "PC Community Concerns" to use as an example. For an entire month we've had absolutely NOTHING. No updates, not a single word. And I am pretty sure the last-gen gamers are equally in the dark about if and when they will be able to play their game.

[Dean_the_Young]

Since the game was created to have sound, it should play with sound no matter if the one playing the game can hear them or not. Since my eye-sight is far from perfect even with glasses, I rely heavily on sound, and since the game continously has glitchy audio or lack of audio it does effect my gaming experience in such away that I can't play the game and enjoy it or follow the plot all that well.  

 

And like I've already stated, yes I can start the game but all the issues I listed combined makes my experience of playing the game an extremly poor one. I spend more time having to restart the console and trying to find some kind of work around than I do playing the game. 

 

See? A much more measured, and accurate, position.

 

In fact, since we've engaged we've revealed another, unidentified flaw for Bioware to consider- unclear subtitles for people who have hearing/sound concerns. A flaw in a backup option is certainly one worthy of consideration, and would likely be easier to fix going foward (larger/bolder font) than what may be an unresolvable computer software issue.

[Faeryia]

 

 

I don't know the posting habits of the person who was banned- but based on what you wrote, neither do you. Your assumption that the cause of ban was just the posting of a thread remains just that- an assumption.

 

 

 

Since I am the person you are referring to, I can tell you that I posted my message in the old gen master-thread where I have posted quite a number of times, and Keitaro57 also being active in that thread may very well have read enough of my post to give him/her a pretty good idea on how I behave online: http://forum.bioware...-issues/page-68

 

And yes, I may have been a bit snippy but not abusive. There were no foul langauge or threats or anything of the sort. I do try to keep a civil tone and stay positive. All I wanted was BioWare to address the issues mentioned in the thread. 

[Octarin]

They have engaged in the past, and people were not placated.

 

Fans will take issue with anything they say, or don't say, or simply what the fans interepret what they say to mean. You can even find instances in this thread in which a Bioware point said 'we are trying to do this' and they were outright called liars.

 

There are always fans that will complain for the sake of complaining, it's their hobby. Shall we really consider these as the majority? No, they are just the ones who TALK LOUD and say nothing at all. But when there are players who just come to the forums to post one or two posts and then leave, only to say how disappointed they are with the game, the bugs, the performance and Bioware's treatment, then I listen. Contrary to listening to people with 10K+ posts who spend their entire lives in the forums making lot of sound without saying anything important.

[Dean_the_Young]

And yes, I may have been a bit snippy but not abusive. There were no foul langauge or threats or anything of the sort. I do try to keep a civil tone and stay positive. All I wanted was BioWare to address the issues mentioned in the thread. 

 

The difference between 'snippy' and 'abusive' is on the receiver, not the intent of the speaker. You may have come off worse than you intended, you may have caught the receiver at a bad time, or perhaps their perception of your history (warranted or not) led them to think you were a complaint troll, of which countless existed on the internet. But foul language and threats are hardly requirements to block someone on facebook (and they certainly weren't on some dictatorial regime to stamp out dissent if you're still free to post here).