402 réponses à ce sujet

[onin1911]

I have a 2 year old system, 2.4quad, 8800GTX.



mine do not crash actually but the screen will freeze and the sound sometimes continues or loops. then after 10-15 seconds the game will return to normal again and/or when I alt+tab. its frustrating though specially when you are hacking something or in the a middle of a firefight.

[R3v3r3nD420]

I have the same or a similar issue, but I have the retail disk version. I can play for about an hour, then the screen goes black with the music still playing, and the whole system is unresponsive. Hard reset required.

My system:
Phenom II 955 3.2Ghz Quad
4Gb ram
ATI Radeon 4890 1Gb
Realtek onboard surround
Vista 64-bit

I also had this issue with ME1, with a slight difference. When it happened with ME1, sometimes I could quickly alt-tab to the desktop and see a system error pop-up stating that the video drivers stopped responding. Sometimes windows would restart the driver and the game would continue after a few hiccups. Other times it would freeze the system and require a reset. Trying various different video drivers didnt work for ME1, nor has it worked for ME2 for me thus far.

I am inclined to believe that the problems I have had with the games are related. Perhaps someone else can possibly somehow see if their video drivers stop responding when this happens? Obviously the game shouldnt crash in the first place, but perhaps a problem lies with windows as well with not restarting the video drivers when they hang.



*Edit*

Onin1911

That is exactly how my issue started in ME1, then got to the point where it wouldnt continue. ME2 has only continued after a hang like that 2 times for me, out of probably 15 total hang-ups so far.

*/Edit*

Modifié par R3v3r3nD420, 27 janvier 2010 - 09:40 .

[DRunKCoWBOy12]

the one thing that i noticed about these crashes is that they only happen when im outside, i can play the game for hours as long as i stay inside but 5 minutes after i go outside it crashes.

[Timetaker]

I think R3v3r3nD420 may be on to something. I play ME 1&2 in windows 7, I think when windows tries to reset the video driver that is when the crash happens.

[hdendikken]

download boiware points ok download Stone Prisoner

Warden's Keep cannot download Help

[R3v3r3nD420]

After posting earlier I decided to play around with things some more. I turned some of the graphical settings down or off (was playing with everything on/max except AF at 4x), and now when the freeze occurs I can quickly hit alt-tab and after a few seconds I get my desktop with a pop-up bubble above the system tray stating the video driver atimkdag.dll (possible misspelling, I'm very tired sorry. The driver included with Catalyst 9.12 at any rate) has stopped functioning and has been restarted.



I am 2 for 2 in being able to alt-tab and get the video driver to restart. Then its as easy as clicking on ME2 in the taskbar to get back in game. I would like to have tested it more but it can take up to an hour between my freezes.



Here are the video settings I settled with. Not sure if it is what now allows me to alt-tab during the freeze and allows the video drivers to reset, but it couldnt hurt for some of you to try. It atleast has kept me from losing any progress when it happens.



Fullscreen

Normal Window

Aspect Ratio: 16:10 (I have a 22" widescreen monitor. Choose one that fits yours.)

1680x1050 (Again, choose 1 that fits your monitor)

Bloom: On

Film Grain: Off

Motion Blur: Off

Dynamic Shadows: Off

Light Environment Shadows: On

# of Cinematic Lights: 1

Spherical Harmonic Lighting: Off

Anisotropic Filtering: Off



To be honest, I noticed very little difference in the game when I turned these things down also. But, I am tired, and quite drawn in by the story thus far so I could have missed some differences.



I hope this can help some people. Please post if you have had any success trying it also, or anyone that figures out a permenant fix. And as a side note for anyone that may be looking into this further, I wonder if the issue might be with the way the game handles some functions of the gpu, like perhaps shaders or filtering, and thus causing the driver instability.



And hdendikken buddy, the DA:O forums are that way ---->

[Abtacha1982]

R3v3r3nD420 wrote...

After posting earlier I decided to play around with things some more. I turned some of the graphical settings down or off (was playing with everything on/max except AF at 4x), and now when the freeze occurs I can quickly hit alt-tab and after a few seconds I get my desktop with a pop-up bubble above the system tray stating the video driver atimkdag.dll (possible misspelling, I'm very tired sorry. The driver included with Catalyst 9.12 at any rate) has stopped functioning and has been restarted.

Have you tried to change your vpu-recover settings in the CCC?
If it's enabled it could cause the problems, if it's disabled , enabling could at least help to get a ctd instead of a total freeze.

[low8all]

Thos xxx.dll(ati & Nvidia)/Display Driver has stopped responding and has been restarted errors usually means the GPU is overheated, the CPU is overheated, the NB is undervolted or overheating.



Take a few minutes to check your temps with a third party application and run the game again. When you get the flicker and can successfully exit to the desktop, take note of the temps.



You can also try shutting the computer down to let it cool. Open the side and run the game with the case open and see if that extends your play time. If it does then high temps are likely the culprit.

[Neveryield]

low8all: Those are indeed the old errors i'd used to get back when having this problem when i first picked up my rig. I haven't had a problem since until trying to play through ME and ME2, and while i don't get the error message anymore (by which i mean, i never even get a chance to see it once the display crashes) it's worth a shot.

When i get home from work i'll play with the case open and maybe a fan nearby to see, but 1) i wonder why no other (hardware intensive or otherwise) game seems to have this problem and 2) i do take pains to keep my house and computer room by extension fairly cold and well ventilated, just for personal comfort. I've also shut down the PC before i came to work this morning, so it'll get a good 8 hour rest. Maybe that'll help.

I just hope this - or something - works for us. I'd like to see us all save the galaxy without having to do it in half-hour blocks.

Modifié par Neveryield, 27 janvier 2010 - 02:52 .

[low8all]

Neveryield wrote...

low8all: Those are indeed the old errors i'd used to get back when having this problem when i first picked up my rig. I haven't had a problem since until trying to play through ME and ME2, and while i don't get the error message anymore (by which i mean, i never even get a chance to see it once the display crashes) it's worth a shot.

When i get home from work i'll play with the case open and maybe a fan nearby to see, but 1) i wonder why no other (hardware intensive or otherwise) game seems to have this problem and 2) i do take pains to keep my house and computer room by extension fairly cold and well ventilated, just for personal comfort. I've also shut down the PC before i came to work this morning, so it'll get a good 8 hour rest. Maybe that'll help.

I just hope this - or something - works for us. I'd like to see us all save the galaxy without having to do it in half-hour blocks.

Sorry Neveryeild, I was responding to R3v3r3nd420. But reading your post and subsequent followups it might be worth a shot.

Something to keep in mind - While some games may not subject the GPU to certain stresses as compared to other games (which is why the whole "my computer can play Crysis on max setting but Farmville constantly crashes (joke) " argument always makes me snear a little) is that that this particular error doesn't mean that the card itself is too blame. It's just the where the problem was trapped. It's not the bullet that's the problem its the gun that fired it - what we want to do here is find out what the gun is.

Since the NorthBridge chip bridges (litterally) the gap between the CPU and the RAM & AGP/PCIe (graphics) the culprit will be one of those three things. Faulty RAM could trip the through the NB and cause the GPU to crash, the CPU might be overheated and trip trip back to the NB causing the GPU to hiccup - the NB could be overheating faulting the entire bridge or it might be undervolted faulting throughput from RAM to CPU / CPU to GPU etc etc...

Since the NB chip is probably the most important part of that system (CPU>RAM>GPU>RAM>CPU) and in most boards has no fan and in overclocked (moreso) systems tend to either be undervolted or not cooled well enough - these types of errors become more and more prevelent. (unless you're using an i7)

But as I said, it's worth a shot. It wouldn't hurt to get accurate temps either. Clean the case. Pop the panel and run the game (after cooling the system for at least a half hour ((and no I don't mean stick it in the fridge lol, just keep the computer off with the panel removed for a good half hour) and see if that extends the play-time.

Locate your NB chip (it's gona have a fat heatsink on it). After you crash. Shut down, pull the plug. Touch a metal portion of the case (!!!!!) first. Then tap the NB heatsink. If its so hot you can't touch it for more than 2 seconds. That's likely your problem. Rectifiable with a fan.

[NotumST]

Well, I was monitoring my temps last night, and ME2 is indeed causing my CPU and GPU to overheat. I'm not sure WHY it's doing that, since no other games do, but now I guess I get to go look for a way to make it stop... Is ME2 overclocking my GPU for me? :/

[xeroja]

OS: Windows 7 ultimate 32 bit

Fault Module Name: nvd3dum.dll

Fault Module Version: 8.17.11.9634



this is the error i get, my game crashes at key moments usually in the middle of a boss fight or something i have previously gotten around it by killing the boss as quickly as possible using my most powerful weapons but im stuck right now i have a 3 min window b4 the game stutters and crashes

[low8all]

NotumST wrote...

Well, I was monitoring my temps last
night, and ME2 is indeed causing my CPU and GPU to overheat. I'm not
sure WHY it's doing that, since no other games do, but now I guess I get
to go look for a way to make it stop... Is ME2 overclocking my GPU for
me? :/

No it doesn't have that kind of control over your system.

I neither condone nor endorse the use of third party video card tweakers, but, I use RivaTuner to maintain control of my gtx275 fan.

Modifié par low8all, 27 janvier 2010 - 04:23 .

[bigbonees]

I have a same problem to.

I found a video about that problem, maybe it helps: www.youtube.com/watch 

[low8all]

Even thought the video got borked, it didn't happen until she started talking so I'm beting its codec related, if anything.

Try this out

[NotumST]

After checking online for some solutions I tried winThrottle, which did nothing. Apparently ME2 is trying use a huge amount of processor power, jacking its usage up to the 90%+ range, which is causing it to over heat, since my computer isn't designed to be pushed to the limit like that. I'm not really sure what I can do to keep it cool, or to keep it from using that much juice, but I'm kind of running out of options. Short of alt tabbing, check my temps, and then turning off ME2 and letting it cool down, I haven't really found a solution...

[Crazyace2009]

I'm having the same problem. Plus the voice volume is so low I cant hear what anyone is saying.

[ravare12]

Honestly NotumST, we shouldnt have to be tweaking our systems this much just to play a game. At this point it is in Bioware's court. Im not going to switch out my fan and heatsink on my CPU and go buy a new video card just so this game works. I have a Quad Core AMD, ATI HD 4850 and 4GB of RAM, I built this computer with my own hands and I will not switch out hardware configurations or components just to play a game.



This may be a small issue concerning how many people may be playing without the crashes, but I am no fool when it comes to Comp issues, it shouldnt be all on us users to find a fix.

[bigbonees]

ravare12, i totally agree with you.

[Neveryield]

This is kind of what i'd been afraid of, but it also sounds like the most reasonable solution.

low8all, thanks for the suggestions! I actually have my computer "cooling off" all day. As i mentioned, i keep my house pretty cool (as i prefer it that way) and i have my case open with a fan blowing gently near it. It'll have been shut down for around 8 or so hours by the time i get to it.

I'll try and play it windowed and check the temp in the background while testing. My fan already runs pretty damn loud, so i'm somewhat reticent to overpower it any further, but after testing i'll consider my options. Maybe it's time to move it to cooler pastures, or for a liquid cooling kit.

ravare12 : i'm kind of glad you said that. Truth is, i don't like feeling or thinking that way, but  i can't help but feel a little screwed. All i want to do is play the game i paid for, without having to buy a new video card or a fan or cooling unit or run tests or stand upside down and blow on it just to make it work. Still, i guess i'll do what i have to!

Modifié par Neveryield, 27 janvier 2010 - 05:59 .

[low8all]

Under normal conditions, your CPU should not be overheating running at 100% - if it is then it's time to clean the heatsink of gunk or reapply thermal paste. A game isn't going to make your computer overheat, dirty, misconfigured, old or failing components will. Jacking up usage to 90% is normal. I see that playing most games. Since I don't know of any game that is multi threaded, it will always take as much of CPU 0 it can. Be it 2ghz or 3ghz, it doesn't matter and it doesn't affect your system unless it's not being cooled enough. No game is only going to use a set amount of Xghz. It will always take the max of what a given system has to offer.



I have a Quad Core 3ghz and can run renders for a week straight with all cores maxed out at 100% and never push past 10degrees (+/- 5degrees) over room temperature. If your 1 core is maxing out at 100% usage and your temps are sky-rocketing past 80c then it's time to clean, get AC or vent your system better. (or all of the above)



Besides the CPU temp shouldn't really do anything - when it reaches its thermal limit, your whole computer will shutdown to protect itself. That's the BIOS. The game's just not going to CTD. If the GPU overheats, you get lockups, graphical glitches, BSODs. If it's RAM, lockups, BSOD's - if its the NB, lockups, crashes, BSODs. - Overheating CPU = Shutdown.

[ravare12]

low8all wrote...

Under normal conditions, your CPU should not be overheating running at 100% - if it is then it's time to clean the heatsink of gunk or reapply thermal paste. A game isn't going to make your computer overheat, dirty, misconfigured, old or failing components will. Jacking up usage to 90% is normal. I see that playing most games. Since I don't know of any game that is multi threaded, it will always take as much of CPU 0 it can. Be it 2ghz or 3ghz, it doesn't matter and it doesn't affect your system unless it's not being cooled enough. No game is only going to use a set amount of Xghz. It will always take the max of what a given system has to offer.

I have a Quad Core 3ghz and can run renders for a week straight with all cores maxed out at 100% and never push past 10degrees (+/- 5degrees) over room temperature. If your 1 core is maxing out at 100% usage and your temps are sky-rocketing past 80c then it's time to clean, get AC or vent your system better. (or all of the above)

Besides the CPU temp shouldn't really do anything - when it reaches its thermal limit, your whole computer will shutdown to protect itself. That's the BIOS. The game's just not going to CTD. If the GPU overheats, you get lockups, graphical glitches, BSODs. If it's RAM, lockups, BSOD's - if its the NB, lockups, crashes, BSODs. - Overheating CPU = Shutdown.

And I understand that, but the thing is, my Mobo and CPU are brand new, I mean like they were bought on Friday (a few days ago) new. My RAM is also brand new, BIOS and everything up to date.

Right now in my house it is about 50 degrees if not cooler, my comp temp is also very low. I have run seiges in AION with about 50-100 people being rendered on screen with no system crashes and those seiges last at least 30 mins with constant tax on my machine. If my system were even a year old and been used that long then I would consider doing more upgrades, but I literally just did an upgrade a couple of days ago. Hence my frustration.

I know the game has just been released and  I will give Bioware time. But I would like some word from them as in "we hear you and are checking this out for you" or "we dont have a patch yet, but off the top of our heads, try this". This isnt an issue isolated to ME2, for some people they had this same issue in ME1 (not me though).

[Neveryield]

If these errors i'm having now are anything like the display errors i used to get (and i'm nearly 100% positive that they are), judging by what you're telling me i'd throw out an uneducated guess and assume it's the GPU or NB. I actually just recently cleaned my system out, but i can give it a closer look when i get home and see if there's any residual gunk or what have you.



Here's hoping. If it really is just a case of something overheating, that would be a real treat. Especially if it stops!

[ravare12]

I also switched back in my old MoBo with its processor and I got the same issue. So I know its not my MoBo/CPU/RAM, only other thing I can think of is video card drivers but those are up to date (although ATI claims new drivers will be out this week)

[low8all]

Just to be clear, my suggestions were for those people experiencing the " xxx.dll(ati & Nvidia)/Display Driver has stopped responding and has been restarted errors"

Nothing I've said should be construed as being a catch-all remedy for anything but that error. (not that it is a catch-all remedy for that particular error but it's a starting point)

Modifié par low8all, 27 janvier 2010 - 06:26 .