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Technical problem: frequent display crash, black screen.


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#176
R3v3r3nD420

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Mromson,

R3v3r3nD420 wrote...


For Mromson and others that are having troubles playing any 3d game or watching some videos now. Your card is fried my friend. The exact same thing happened to me after trying to mod Oblivions landscape textures with HD 4098x4098 textures on an ATI 3870 viper OC. It got my card too hot (same case as above, and riva tuner keeping GPU fan at 100% constantly), and I could no longer do anything 3d. Even the ATI 3d preview window in catalyst control center would crash the system. Some videos would crash it as well. The card would work fine otherwise for surfing the internet and viewing windows explorer. But as soon as anything rendered in 3d popped up it would crash. I bought a new 3870 viper card and the problem was gone. I even tried the broken one again, alone, and as crossfire and it would do the same thing, so it was definitely the card. Better buy a new one buddy.




#177
R3v3r3nD420

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Jdonnr wrote...


My guess is poor driver optimization with current drivers, causing a terrible taxing on the system, and thus overheating.


Overheating caused by poor driver optimization? You're joking, right? :lol:
Any well built system shoudl be able to withstand any full stress test!. Don't blame the driver  for the fact that you have poor cooling in your system...seriously.

Anyway, been playing it for 40 hours, not a single crash.




Obviously you didnt read the description of my case and fans in that post. Something about ME2 is making systems run hotter than they should, or else we would have the problems with other games that have been mentioned. If a system can play any other game to date with no problems, then it should work with ME2. But alas, for some, it does not. The problem isnt with the pc's, its with the game.

#178
andinin

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Newest Update:

Electronic Arts/BioWare & AMD(ATI) are working on the first PATCH for Mass Effect 2!!

Also a new Nvidia SLI update is available for Mass Effect 2. To use this update you need the Nvidia driver 196.21 WHQL.

Enclosed you find the link for it:
http://www.nvidia.co..._update_v4.html

#179
Ravenous Geese

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getting random PC shut downs, had the same issue with Mass Effect 1.



Windows 7 64-bit

ATI Radeon 4850

Intel Core 2 Q9400 (2.67GHz)

4GB RAM



So annoying!!! First part of the game was running so smoothly that I thought the issue had stopped, now it's back to 15-20 minutes per shutdown. Any workarounds?

#180
msmith123456

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I think it's most likely to be the GPU overheating in my case. I dropped the resolution to 1280x1024 from 1600x1200 last night (windowed in both cases) and had no crashes in several hours of playing.



The highest GPU temp I saw was 75C. CPU temperature didn't move at all from 43C all night.



Could still be something else going on and there may be more than one issue here of course.

Going to take the machine apart this weekend and check all the fans.


#181
pablosu

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@Ravenous Geese is the Unreal Engine!!! happen the same with Batman and Boderlands!

I have the same video card

#182
Guest_JustTrey_*

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forfeetbear wrote...

Hey,

Just thought I would add my two cents in here, I am getting pretty much the same problem as everyone else here is (screen locks up and sound goes all distorted forcing a hard reset about every 30 minutes) my specs are:

Win 7 Ultimate 64-bit
Nvidia 8800GT
6GB RAM
Intel Core2 Quad Q6600 @ 2.4GHz

I also had this problem with mass effect 1 which leads me to believe that its not my system but the engine the games are on.

Any help with this from Bioware would be appreciated please!


Exactly the same specs here, only difference is Vista 64 instead of Win 7.

I was already posting in the other thread going on (http://social.biowar.../index/830507/7), urgently waiting for a solution.
To be honest, some stuff I read here makes me anything but calm. I'm afraid ME2 actually manages to damage the GPU or provoke some hardware issues that'll screw up the system.
It's imaginable somehow, the way the game crashes for me (graphics messed up & frozen, distorted sound, pc reboots itself) isn't just a minor crash because there was a mistake in the code somewhere. It affects components.

I really can't imagine it's a heat issue, at least not for everyone. There's no problem whatsoever with any other program or game, even Crysis couldn't bring the temps high enough to even get near a critical state.

#183
Zonji

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After all this, I just now lost my achievements too :(

#184
Chromatism

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Just to add my two cents to this forum too.
I was also experiencing the crashes, though mine were centred around the Archangel mission in Omega. It was absolutely fine until I sallied forth, and now I can only play it for one or perhaps two minutes without artifacts flooding the screen and my PC becoming unresponsive.
But that's to be expected since it seems to have fried my card. I was sitting on the Dragon Age: Origins menu for all of thirty seconds before the artifact flood hit me once more. The only silver lining is that the surge doesn't seem to have fried the rest of my rig.

Windows XP Home SP 3 (up to date)
4 gigs of ram
On board sound SoundMax (up to date)
Nvidia 8800GTX (up to date)
AMD Phenom 2 X4 940

Well I say my 8800 GTX is up to date, though since it does indeed seem to be borked that's a little irrelevant at this point. Mass Effect 2 is causing some serious damage.

Modifié par Chromatism, 03 février 2010 - 05:53 .


#185
mr_luga

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andinin wrote...

Newest Update:

Electronic Arts/BioWare & AMD(ATI) are working on the first PATCH for Mass Effect 2!!

Also a new Nvidia SLI update is available for Mass Effect 2. To use this update you need the Nvidia driver 196.21 WHQL.

Enclosed you find the link for it:
http://www.nvidia.co..._update_v4.html


I dont have two vid cards though (That's what the whole SLI thing is isnt it?) so I guess this update dosnt do me much good :-/

#186
blackgs01

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I also seem to be having this problem.



First off, I am playing the game on my laptop. I can run it fairly well, and it stays locked usually within the 25-31 fps range. After an hour or so, the performance takes a hit, my fps goes down, and then my computer BSOD's and reboots. Before this happens, I also get a bit of artifacting.



At first, I thought it was my GPU heating up, but I was monitoring temps, and they hit 61 degrees C MAX. Hardly in an overheating range.



My specifications are as follows.



Core 2 Duo 2.0Ghz T7300

2 GBS Ram 667Mhz

(Dedicated) Nvidia 8600M GT 256MB VRAM



Any help would be greatly appreciated.

#187
WulvenWanderer

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Update:

At the end of a minor assignment involving a certain battle with mechs, I find myself stuck.

The game consistently crashes around that time, and though I could try to rush a mission complete in, I'm not quite sure I'm willing to risk it.



Perhaps the codecs worked, perhaps they didn't, at this point I'm not quite sure. It's possible that I was coincidentally able to get past the initial crash spot in five minute intervals and reach a point where the game decided not to crash for awhile... until this new crash spot.

(On a side note, I had ensured that my CPUs did not go above 40C and my GPUs did not go above 50C this entire time, so temperature is not an issue)

I've gotten far enough into the game where I'll just be satisfied waiting for a patch rather than risk throwing my computer into a boiling pit of lava.



Could other people try the CCCP codecs and maybe see if it works for them?

#188
mr_luga

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Where can I measure my temperature while I play the game? That would help to know

#189
WulvenWanderer

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Do you have ATI or NVidia? I forget...



If you have ATI, just use Catalyst on Advanced settings and find the "Overdrive" area which will tell you GPU temperatures.



For CPU stuff I use a little program called SpeedFan. http://www.almico.com/speedfan.php



I had thought the codecs were the problem, but this new crash somewhat discredited that theory...

#190
mr_luga

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Nvidia

#191
WulvenWanderer

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Yah, try SpeedFan. I also downloaded a utility called Evergreen, but I honestly couldn't figure it out... supposedly it reports GPU temperatures as well.



On a side note, I gave in to temptation and quickly left the mission so that I could continue playing the game.

One little theory of mine pertains to a possible issue drivers might have with a certain graphic that was present at the time. I activated "Inferno Rounds" and could not figure out how to deactivate them. My idea is perhaps something in the casing it puts around your weapon disagrees with the video software?

Of course, I'm not sure.

It's possible that that area for whatever reason was just highly unstable (I've since recruited several other members and completed a large story mission) and I will possibly encounter more unstable areas.

Maybe the codecs do influence something? (I'm still eager to see if anyone else tried out the CCCP)

Even though I can play the game, I would very much like to see this problem resolved (especially since I'm not immune to it)...

#192
msmith123456

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A second night of reboot free playing for me after the resolution change to 1280x1024. I did see the game becoming unresponsive on the loading screens a few times, causing the windows dialogue box to appear. I also had one application crash, also on the loading screen.



But I thoroughly cleaned the GPU fan and saw temps down only a couple of degrees. This has created doubts for me about the overheating scenario. There are quite a few people in this thread who only have this issue in ME2 and can play other, equally graphics intensive, games fine.



There could still be an issue where something the game is doing interacts badly with the DirectX pipeline and this stresses the cards too much. There seems to be little commonality in the systems people are reporting this on.



I could put the resolution back and measure temps when it crashes but I'm reluctant to do this because of potential hardware damage and / or filesystem corruption.


#193
Eylev

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I have crash a few times already.. Did replace 3 cards of same model ATI 4890 with different brands still having issues.. But i can cfm it is not temp issue for me,



Processor: Phenom II X4 810 ( Unlocked )

Mobo: MSI DKA790GX Platinum

RAM: 3GB 667 DDR2 RAM

Graphic: HIS 4890 1GB with Xigmatek BiFrost VGA Cooler (Idle Mode 37celcius)

#194
IvanSui

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 I'm playing ME 1 again to get in "form" for nr 2. I've had problems with the game crashing every five minutues or so. Then I read a post in one of the crash threads that it might help if you play without "rushing" the game. I.e let every conversation take it's time, not choosing Shephards line until the person who you speak to have finished. Also I have not tried to rush the cut scenes but have let them run it's course.

I have now played for several hours without a single crash!

(can't find whos post it was that I read, but thanks! It has helped!)

#195
Unquist

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Similar problem here in ME2. I'll be able to play for some random amount of time (sometimes only a minute or two, sometimes an entire hour) before the game crashes. The first time it crashed was during the opening movie when the miranda was talking to the illusive man. When I reloaded, it got through that fine and I was able to play for awhile. Then it crashed again on the first mission, and has crashed 3 more times since then (twice in game, and once in the cutscene at the end when you're talking to the illusive man).



When it does, the music keeps playing but the screen is black. Windows pops up the "This program has stopped working" error message, although if I select "Close the program," it doesn't really do anything and I have to kill the process manually in task manager.



I have checked my RAM, and it's fine. It's not a heat problem: I'm consistently running around 50C during game play. Here are my system specs:



Physical disk retail version of ME2

Intel® Core™2 CPU 6600 @ 2.40GHz

4GB RAM

ATI Radeon HD 5700, 1gb vram

Catalyst 9.12 drivers

Microsoft Windows 7 Professional 64-bit

DirectX 10.0

#196
andinin

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Unquist wrote...

Similar problem here in ME2. I'll be able to play for some random amount of time (sometimes only a minute or two, sometimes an entire hour) before the game crashes. The first time it crashed was during the opening movie when the miranda was talking to the illusive man. When I reloaded, it got through that fine and I was able to play for awhile. Then it crashed again on the first mission, and has crashed 3 more times since then (twice in game, and once in the cutscene at the end when you're talking to the illusive man).

When it does, the music keeps playing but the screen is black. Windows pops up the "This program has stopped working" error message, although if I select "Close the program," it doesn't really do anything and I have to kill the process manually in task manager.

I have checked my RAM, and it's fine. It's not a heat problem: I'm consistently running around 50C during game play. Here are my system specs:

Physical disk retail version of ME2
Intel® Core™2 CPU 6600 @ 2.40GHz
4GB RAM
ATI Radeon HD 5700, 1gb vram
Catalyst 9.12 drivers
Microsoft Windows 7 Professional 64-bit
DirectX 10.0


There is a new Catalyst Version available, 10.1.  Try it, maybe then it works.

#197
graaaw

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Found a fix that have worked for me so far. I've had the same problems as a lot people here. Game crahsing often at random places, mostly during dialog. I also noticed that my other games started crashing as well. When GTAIV crashed i got an error message saying "amdkmdap stopped responding" and when i googled it someone had solved it for Serius Sam HD by disabling Catalyst A.I. I tried disabling it and it has worked so far. Been playing for over three hours without a crash which is far more than the usual 10-15 minutes. Since I don't actually know what I have done just that it works I try to be specific so perhaps someone else understands what the actual problem is. Hope this helps.

#198
mr_luga

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graaaw wrote...

Found a fix that have worked for me so far. I've had the same problems as a lot people here. Game crahsing often at random places, mostly during dialog. I also noticed that my other games started crashing as well. When GTAIV crashed i got an error message saying "amdkmdap stopped responding" and when i googled it someone had solved it for Serius Sam HD by disabling Catalyst A.I. I tried disabling it and it has worked so far. Been playing for over three hours without a crash which is far more than the usual 10-15 minutes. Since I don't actually know what I have done just that it works I try to be specific so perhaps someone else understands what the actual problem is. Hope this helps.


What is Catalyst AI and where can I disable it, that would be helpful to know :P

#199
WulvenWanderer

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Catalyst is the driver software for ATI cards...

I have just disabled Catalyst AI and will try that out.
Will inform of the results (had a crash on Archangel's special mission).
By the way just what is "AI"?

Update: Yah, turning off AI didn't work for me. The game REALLY dislikes this point.

Modifié par WulvenWanderer, 04 février 2010 - 08:26 .


#200
blackgs01

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This is getting ridiculous. I have crashed a total of 7 times in a 3 day period. It is ruining my experience of this incredible game. I almost want to just stop playing all together until a patch is released =(