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Known issues and activating account information


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#51
DeviousKahr

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DoNotResistHate wrote...

why didn't they just go through the normal Microsoft redeem code system this is straight up retarded.


Exactly! This is so COMPLICATED! ARGH!!! I need help! How do I link my gamertag on this profile. Because as I said, my XBL email is different from the email I use on this profile!!!!!!!!!!!!

*Grabs collectors edition case and smashes it on computer table*

#52
MandoVerd0722

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DoNotResistHate wrote...

Why didn't they just go through the normal Microsoft redeem code system? this is straight up retarded.


I completly agree. Why make things so difficult when there's an easy way of doing it already.
It's so retarded, that I know have to worry about losing my armor to the people who gave it to me.

#53
cheflanny

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tkemory wrote...

I cannot use any of my DLC, I can see the Cerebus Network on the right with a button to connect. But when I click the button I get a screen that says

Please Wait...

After a few moments I see:
Communication with the Mass Effect 2 server was interrupted or has time out. Please try again later.

I have been getting this since yesterday, any one else have the same problem? I can play the game but none of the DLC is accessible. I registered the DLC using the bioware website.



i have the same problem

#54
Inuyechelon

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Whenever i try to connect to the cerberus network and enter my ea online stuff for the PC/Collectors Edition i get a message that says Sorry account is currently invalid. Anyone else have this problem. Then i get the message cant access download armor items until i log in to the ceberus network. Any help would be appreciated to fix this.

#55
CommanderShawn

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my cerberus network is working now i got zaeed and now all i have to do is try to figure out if how to get my Terminus Armor

#56
gobier182

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My Terminus Armor and Collector Armor will not be recognized by my cerberus network. I know I have a cerberus network simply because I was able to download Zaeed and other things. However, after switching over my old windows live id to the windows live id I used to put the codes in for: it still will not allow me to access the armors. It recognizes it here on the website, but not on my system even after turning the system off multiple times.



Any reasons why this is happening?

#57
llSEIVll

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One of my friend just got his ME2CE copy today and the Cerberus thing is working without to redeem anything from his Cerberus Network Card, He left the code unuse. He can download the 2 DLC both Zaeed and Normandy without problems and its even showup on his Registered game promotions screen.



For me it's work fine after troubles back on the launch day.



but I notice when i enter the Official DLC page(on the top menu Games>Mass Effect 2> Official DLC) it's asking me to redeem the code, I thought I already redeemed in inside the game.



Is this gonna be a problem for me in the future?

#58
dog3ater

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tkemory wrote...

I cannot use any of my DLC, I can see the Cerebus Network on the right with a button to connect. But when I click the button I get a screen that says

Please Wait...

After a few moments I see:
Communication with the Mass Effect 2 server was interrupted or has time out. Please try again later.

I have been getting this since yesterday, any one else have the same problem? I can play the game but none of the DLC is accessible. I registered the DLC using the bioware website.


Same here.... When will they fix this!!! I want my DLC!

#59
...mortaL

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mhm.. nevermind..

Modifié par ...mortaL, 29 janvier 2010 - 06:33 .


#60
Cyberpsycho88

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When I start mass effect 2 and get to the main menu the Cerberus network comp is closed and when I click on it it says that I have to have an internet connection hooked up which I do. I've opened up all the necessary ports for the firewall and have also completely turned off the firewall to see if that helps but it didn't. I'm using a Linksys N gaming adapter so it reads the connection as broadband and my router is a Linksys G. Does anyone know if I have to go into my router and change something or does anyone have any ideas that would help?

#61
Infomania213

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To link accounts: http://support.ea.co...p?p_faqid=22552

#62
Infomania213

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Honestly, for some of these problems, it may be best to contact technical support. In the US you can call: 1-888-854-4446

#63
CommanderShawn

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i found out why my terminus armor was not appearing in the game cause i have my gamertag on an old ea account and i type in the terminus armor code on a new one and i don't know how to get my gamertag from one account to another and no one at EA does not like to help there costumers JERKS, I send them messages and they never answer me back even the support guys are not answering my mails or message

#64
ifanator

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I am not able to connect to Cerbrus network from my xbox, when it asks me to log in to the network, the connection to the server just get interrupted every time.

#65
MV0722

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Well I got the Cerberus network up and running. Now I just need to get my *blam!* EA account and GT synced, but it won't work. It just keep's on saying: "Sorry, that Xbox LIVE Gamertag has already been taken. Please try another one."

#66
captain weasley

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 I downloaded all the content in game. does anyone know where the hell i recieve the armor when im in the game or how to start the normandy mission.....this blows

#67
AwefulShot

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I'm slightly confused by all the issues.



So from WITHIN the Xbox I can type in my Cerberus activation code right?



BUT to get my Collecter's armour/gun I need to login to the mass effect website and redeem the code, BUT I need to make sure that my Xbox Live account is linked to my EA account right?



Could they make it any more confusing/annoying...

#68
AwefulShot

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ifanator wrote...

I am not able to connect to Cerbrus network from my xbox, when it asks me to log in to the network, the connection to the server just get interrupted every time.


My issues at the moment also...  Even thought Modern Warfare 2 on-line runs with all lights green so I know it isn't my connection to Xbox Live that is the problem.

#69
ifanator

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AwefulShot wrote...

ifanator wrote...

I am not able to connect to Cerbrus network from my xbox, when it asks me to log in to the network, the connection to the server just get interrupted every time.


My issues at the moment also...  Even thought Modern Warfare 2 on-line runs with all lights green so I know it isn't my connection to Xbox Live that is the problem.




This really annoying, i recruited everyone and did all the loyalty quests but i want to get the DLC teamate for the suicide mission. So i bascially gets stuck here until i can get him.

#70
Agamemnon2589

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I just now finally got my code for Inferno armor...and it isn't working. I get this message:



"No response received from remote server... please check your Registered Game Promotions page to confirm if your promotion has been registered."



And hey, guess what. It isn't. Please help me.

#71
Sithassassin5

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How am i supposed to link to my gamertag to my account on social.bioware.com

#72
Jonathan Shepard

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llSEIVll wrote...

Chris Priestly wrote...


PC Collector's Edition Issues :
We’re
aware that some PC Collectors’ Edition Cerberus Codes are not working. 
If you have the number 1688108 on the bottom right of your Cerberus
Network card and have not associated it to your EA Online account at
4:00 PM PST your codes will be fully functional.  If you already have
associated it to your EA Online account at 6:00 PM PST you can restart
the game and your Cerberus Account will be available automatically!


Didn't work. :(

Worked for me, but when I DL'd Zaeed, all my achievements reset. Only problem I've experienced.

#73
MAstersaster

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i have had a similar problem for some reason i entered the codes on this account for xbox version and this account is not hooked up to my xbox live account if someone in bioware could hook up this account to (Divine1171995). This is my xbox live gamertag can someone please do something or help me get this account hooked up to my xbox account cuz now i cant us my Terminus armor or my Collector armor........ I am very upset that Bioware/EA made it so difficult to redeem the stuff.

#74
MAstersaster

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AwefulShot wrote...

I'm slightly confused by all the issues.

So from WITHIN the Xbox I can type in my Cerberus activation code right?

BUT to get my Collecter's armour/gun I need to login to the mass effect website and redeem the code, BUT I need to make sure that my Xbox Live account is linked to my EA account right?

Could they make it any more confusing/annoying...


Ya i am having the same issue they made it way to hard and then when i got on the site i was instructed to make a new account and it is not linked to my xbox account. this is not worth all the trouble.... I hardly want to buy another Bioware/EA game ever again......but if they fix my problem i will probably buy many more games to come but this is complete bull****.......<_<

#75
The Rickstah

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My brother used both my cerberus code & blood dragon code!!!!!



Is there anyway I can use cerberus & get the Blood dragon arnor?



Can I pay for the DLC that comes with cerberus?