985 réponses à ce sujet

[iPEN__]

Hi,



I have enter DLC codes in the web browser, but when I start the game, I can not log on into the cerberus network, I received a error message (in spanish), that says something like "We are sorry. Your account is not valid this time. Keep trying"



Any suggestion?



I have already tried to disable the automatic in-game log on; but it doesn`t work.



Regards

[iPEN__]

iPEN__ wrote...

Hi,

I have enter DLC codes in the web browser, but when I start the game, I can not log on into the cerberus network, I received a error message (in spanish), that says something like "We are sorry. Your account is not valid this time. Keep trying"

Any suggestion?

I have already tried to disable the automatic in-game log on; but it doesn`t work.

Regards

I forgot to comment that my EA account runs perfectly on Dragon Age and Internet

[EddySpeddy]

Well I activated my codes and redeemed them using this site, downloaded them, then installed them, opened up my game and it just says unable to authorize the DLCs and it won't connect to Cerberus servers just times out, by times out I mean I hit connect and it instantly says I can't connect to it.

[goofkdy]

EddySpeddy wrote...

Well I activated my codes and redeemed them using this site, downloaded them, then installed them, opened up my game and it just says unable to authorize the DLCs and it won't connect to Cerberus servers just times out, by times out I mean I hit connect and it instantly says I can't connect to it.

me 2 Dragon Age works fine and its got nothing to do with my firewalls, i pre odered to get the extra content - what a waste

[Silvermistshadow]

I entered the code EA sent me for this account, but the official DLC page thinks I didn't. So now I've wasted two codes on trying to get this damn thing to work. It's just not worth all the trouble for a tank and a few extra missions.

[locust eater]

Finally got to activate Cerberus through this site, along with redeeming my CE armor and Blood Dragon armor. I downloaded them along with the crash site and that other thing. Installed everything then started up the game.



When I try to log into Cerberus I don't get a time out or server error, I get an "invalid account" message. It's the same account that enables me to log into this site and post this message. Whats the deal? I was hoping it this problem would be gone when I got home today because this morning this site was down and there was a goofy message about Bioware's servers not working.



Is anyone else having my problem?

[SoftJunk]

I'm trying to register my PC copy of Mass Effect 2 through my account here, but it keeps telling me the code is invalid.
The code I'm typing in is exactly the same as the code I used to install with and that worked fine.
Any idea why this could be?


EDIT:
OK, I typed it in WITHOUT the dashes - and it worked. Problem solved.
Thanks

Modifié par SoftJunk, 30 janvier 2010 - 12:23 .

[Juggles123]

My code will not work, dashes or no, and I've got a 1598108 code at the bottom, not the one for the collector's edition.

[DoomBlackDragon]

I had to call tech support to get my Cerberus Network code to work. Cause when I put it in the right spot. The code gave me two Collectors Edition Collectors armor and assult rifle.

[EddySpeddy]

Okay figured it out, for anyone who is having issues and cannot find a solution, this is a possibility, for some reason my anti-virus software was still blocking me from logging into Cerberus even though I had allowed the game to work through it. So if you are having trouble with getting your DLCs authorized try disabling your anti-virus then start game and connnect to Cerberus.

[Wyndham711]

Does anyone know what is the location where the DLC gets installed on the PC-version? Is it the game's on folder, or somewhere else?

[ossiman]

Hello

I just wanted to share a solution for one problem.

Problem: redeeming Cerberus Network code for Normandy Crash and Zaeed does not work if I click "Downloadable content" button on the game main menu.

Expected behaviour: the site would accept the input and show downloadable content.

What happens: after I enter the code, the site just returns me to "You must be logged in to see this content" page.

Reproduce: This happens all the time regardless if I am already logged in or not.

Platform: Windows 7 Professional 64-bit. Internet Explorer 8

Workaround Solution: use Firefox browser to manually go to http://social.bioware.com. Then register the game and go to game's downloadable content. Now you will get the same screen to enter the redeeming code and this time the site does accept it and show you Me2_NormandyCrash.exe and Me2_Zaeed.exe downloads.

[iPEN__]

locust eater wrote...

Finally got to activate Cerberus through this site, along with redeeming my CE armor and Blood Dragon armor. I downloaded them along with the crash site and that other thing. Installed everything then started up the game.

When I try to log into Cerberus I don't get a time out or server error, I get an "invalid account" message. It's the same account that enables me to log into this site and post this message. Whats the deal? I was hoping it this problem would be gone when I got home today because this morning this site was down and there was a goofy message about Bioware's servers not working.

Is anyone else having my problem?

As I said before, I have the same problem.

I can logon into Dragon Age or EA website perfectly; but I can not log on  into Cerberus Network, I always get an error message that tells me that my account is not valid.

I have tried to create another account inside the game, and that works ok; but I have all the DLCs linked to the previous one, and the promo codes can not be used twice.

This is quite annoying

Modifié par iPEN__, 30 janvier 2010 - 11:58 .

[digaobr]

EddySpeddy wrote...

Okay figured it out, for anyone who is having issues and cannot find a solution, this is a possibility, for some reason my anti-virus software was still blocking me from logging into Cerberus even though I had allowed the game to work through it. So if you are having trouble with getting your DLCs authorized try disabling your anti-virus then start game and connnect to Cerberus.

didnt help im my case

so ea/bioware any solutions for the cerberus timeout glitch? i paid more to use the itens and now im almost finishing the game and the problem has not been resolved, stop posting on twitter how you sold 2 million and star resolving the issues, after dragon ages launch and this one you can bet i will think twice before buying another game from you guys

[Jake Dragon Bone]

Hey guys, I was able to access my download content last night but this morning its like the game isn't registered anymore. It worked last night but now its not letting me access anything and it doesn't sown up on my list of games.

Edit
Ok the odd thing is I followed the link from inside the game and it took me to the download page. Guess they are having issues with the website.

Downloading now





Zaeed - The Price of Revenge (Cerberus Network)
Mass Effect 2
PC/Mac
Download



/images/icons/bw_games/masseffect2_16.png
Normandy Crash Site (Cerberus Network)



Zaeed - The Price of Revenge (Cerberus Network)
Mass Effect 2
PC/Mac
Download



/images/icons/bw_games/masseffect2_16.png
Normandy Crash Site (Cerberus Network)Zaeed - The Price of Revenge (Cerberus Network) 
Normandy Crash Site (Cerberus Network)  

Modifié par Jake Dragon Bone, 30 janvier 2010 - 01:44 .

[Treeey]

Hi, I have scanned through this thread and can't seems to find what I'm after so I am hoping someone could answer my question...



I have activiated the Cerberus Network and have got almost all the DLC (Zaeed, Normandy Crash Site and Collector's Armour/Rifle), but when I try to install the Blood Dragon Armour (which I got from my DAO copy), which is from the list as well, an error message pops up and say the file is "either corrupted, there's a disc error or there is virus".



I've used anti-virus to scan through and did other scannings as well but no error was found. My computer specs are:

CPU: Core 2 Duo 2.0 GHz

RAM: 4.00 GB

Display: NVIDIA GeFource 8600M GT

Windows: Vista SP1



The game works fine on it so I'm not sure if it's my fault or is it the file being corrupted.

[Mir Aven]

EddySpeddy wrote...

Well I activated my codes and redeemed them using this site, downloaded them, then installed them, opened up my game and it just says unable to authorize the DLCs and it won't connect to Cerberus servers just times out, by times out I mean I hit connect and it instantly says I can't connect to it.

I have the same problem. Does anyone know if something is being done with it?

[Jake Dragon Bone]

Mir Aven wrote...

EddySpeddy wrote...

Well I activated my codes and redeemed them using this site, downloaded them, then installed them, opened up my game and it just says unable to authorize the DLCs and it won't connect to Cerberus servers just times out, by times out I mean I hit connect and it instantly says I can't connect to it.

I have the same problem. Does anyone know if something is being done with it?

Make sure your game isnt blocked by a firewall.

[Mir Aven]

Jake Dragon Bone wrote...

Mir Aven wrote...

EddySpeddy wrote...

Well I activated my codes and redeemed them using this site, downloaded them, then installed them, opened up my game and it just says unable to authorize the DLCs and it won't connect to Cerberus servers just times out, by times out I mean I hit connect and it instantly says I can't connect to it.

I have the same problem. Does anyone know if something is being done with it?

Make sure your game isnt blocked by a firewall.

That was the first thing that I checked.

Edit: I managed to find the problem. If some of you still have a problem with connecting to the Cerberus Network remember to enable these ports:
TCP 42100
TCP zakres portów 15200-15300
TCP zakres portów 9945-9994
TCP 80
and restart your computer.

Modifié par Mir Aven, 30 janvier 2010 - 04:08 .

[Bee_Boo]

I just tried to enable my cerberus network code and get bumped with "Code already in use" what can i do with it?

[Jake Dragon Bone]

Pretty disappointed, the game still plays but I paid extra and now I'm worried that I wont have access to new content.

[Mortae3]

My problem is that disc 2 isn't recognized so the game stops loading onto my pc after disc 1. I returned the first set and this is the second group of discs. !st disc seems to load correctly. 2.4 amd proc running windows xp professional burning from a dvd external drive.

[SLADE DAVIS]

okay quick question bought reg edition of mass effect 2 got terminus Armour relatively easy but i put in the code for Cerberus network and it says invalid. my email and gamer tag are linked so maybe i got a bad code? any and all info would be appreciated. i have xbox by the way

Modifié par SLADE DAVIS, 30 janvier 2010 - 07:43 .

[SLADE DAVIS]

Modifié par SLADE DAVIS, 30 janvier 2010 - 07:42 .

[ninnisinni97]

I have successfully installed the game on one of my computers, and I redeemed the Cerberus network code, downloaded the free DLC, and finally installed it . I tried it, and it worked just fine.



BUT, I have a second PC, and I wanted to install the game there too. The game installed smoothly this time too, but afterwards when I started the game up, it never asked for the EA account to log into! So even though I have the Cerverus installed on the first PC, I just can't get it to work on the second!!

When I click the "connect" button under the Cerberus console, I get a textbox telling me I have to be connected to the internet to connect, but I am 100 % sure that PC actually IS connected!!

Is this some kind of glitch, or am I not supposed to be able to install the DLC on more than one computer?



Sorry for long post, and I hope I wasn't unclear...