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Known issues and activating account information


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#551
wackydude101

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I activated my cerberus code on the game but when i go on to the offical ME2 dlc section on here it tells me to re-deam my code anyone help?

#552
Kepha

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wackydude101 wrote...

I activated my cerberus code on the game but when i go on to the offical ME2 dlc section on here it tells me to re-deam my code anyone help?


Go to your Registered Game Promotions Page to download your redeemed content.  Ignore the Offical DLC page if you've already redeemed the code.

Modifié par Kepha, 09 février 2010 - 10:13 .


#553
wackydude101

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sorry I should have included more info I have all the stuff from my ME2 collectors edition but I cant download the new cerbrus armor and shotgun that it mentions on the game main menu and their not in the list or stuff i cna download

#554
Kepha

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wackydude101 wrote...

sorry I should have included more info I have all the stuff from my ME2 collectors edition but I cant download the new cerbrus armor and shotgun that it mentions on the game main menu and their not in the list or stuff i cna download


They're not released yet.  Some of the in-game messaging appears to have been updated, but the release time as 12pm Mountain (GMT -7) which is still 2 and half hours away.

#555
wackydude101

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ah sorry then thats just me getting confused by different time zones XD sorry im an idot lol

#556
Askaris45

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Salamijoe wrote...

Seems, that a workaround for the "Connection to ME 2 server has been interrupted or has timed out."-issue is to uninstall the firewall. Used Comodo before, simply deactivating didn't help, but uninstalling it did the trick.


Hm. Could it be that the Cerberus network requires a particular port to be open, which most firewalls leave closed? 

#557
Azreal_Shadow

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I had problems activating Mass effect 2 with Commodo. even turned off i could not activate. Kept saying something about no connection. I solved it in the following way. Start Commodo, go to Firewall, then under HTTP Ports add a new port (3 times). 2 sequences from 15200 to 15300, from 9945 to 9994 and 1 single number 42100. This helped for me. There is a readme.txt in the Mass Effect 2 directory that states that these port have to be open but it does not tell you how to do it :). I think with Zonealarm and other firewall you can do the same. By the way I do not know what other stuff can come through those ports so you may want to remove those three entries after activating. But then you won't be able to connect again.

#558
Whydidyoudothistome

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Still not working here. Tried a lot of different things, like the stuff suggested here in the forums, disabling all firewalls and connecting directly to the internet respectively. But all to no avail. Still get the "Communication with the Mass Effect 2 server was interrupted or has timed out. Please try again later." error message.

I'm pretty fed up by this problem now and don't care about any additional DLC anymore. The one that originally came with the game I can only play already when I use methods that I doubt the producers had in mind when they were programming this game.

Modifié par Whydidyoudothistome, 09 février 2010 - 07:37 .


#559
MartinM16

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Hi

I have Mass effect 2 Collector’s edition but my Cerberus Network don’t work. Can I get at new if my old don’t work? Please send me a new I have my old card as proof.


#560
Zeran147

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Lol gotta love 23 pages of errors and still no offical fix



Anyways my problem is when i start up mass effect too and try to hit connect on the Cerberus network it says that it requires an internet connection. with i have otherwise i wouldn't be making this post. I use a modem and not a touter it a private home line, it not the firewall or ports as i've tryed opening the ports and i turned off the firewall to check. No idea what it is, i've tryed reinstalling the game, didn't think that would help, it didnt but it was worth a shot.

#561
chazzz916

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wan i download cerberus  network why cant i download mass effect 1 saved content to mass effet 2?thats dum of bioware.Image IPB

#562
Comrade Dew

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I was able to redeem all the promo codes and my Cerberus network card at launch, but now I can not check for official DLC because it is telling me I am NOT connected and need to pay to join.

#563
Kepha

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Comrade Dew wrote...

I was able to redeem all the promo codes and my Cerberus network card at launch, but now I can not check for official DLC because it is telling me I am NOT connected and need to pay to join.


Its confusing.  You don't go to the Offical DLC page, instead go to your Registered Game Promotions Page and you should have a new item called Cerberus Weapon and Armor available to download.

#564
Zeran147

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Comrade Dew wrote...

I was able to redeem all the promo codes and my Cerberus network card at launch, but now I can not check for official DLC because it is telling me I am NOT connected and need to pay to join.


yeh similar here sept it just says not net connection.

#565
Fred_MacManus

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No problems with accessing the IN-GAME bonus items. How about instructions for accessing the OUT OF GAME bonus items (you know, the art book, digital comic, etc.)?

#566
chazzz916

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in mass effect 2 you have 3 option's one is create a new player are download cerberus network are download saved mass effect 1 game...i can only can choos one of the options.i downloaded cerberus network for the free content but now i cant download my saved mass effect 1 come does any one else have this problem ? are is it that bioware is dum for doing this...talk abut F*!@#$%&mass affect one fans.

#567
chazzz916

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lol tipoe i mant to say game i cant donwnload me1 safde game to me2 after i downloded cerberus network.

#568
chazzz916

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lol! i need a new keyboard.

#569
namdog

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ooook

Modifié par namdog, 10 février 2010 - 04:36 .


#570
ftbscreamer

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I'm posting this here as well because I think its an issue with Cerberus, and my other thread is being ignored/missed. http://social.biowar...6/index/1099931



I have not logged into Cerberus for a while and could access my DLC offline since installing the game and DLC for the first time on 2010/02/29. I then logged in today for the first time since, to download the Cerberus Armour DLC. I installed it, and played for a while still logged into Cerberus.



I then quit, went offline(we have internet cap limits in South Africa) and tried to go back in to ME2, but right after cancelling the login to Cerberus I was greeted with a message "Unable to verify the following DLC". I then proceeded to log back into Cerberus to 'verify" the DLC, but after going offline again I was again greeted by the very frustating "Unable to verify the following DLC".



After a lot of trouble shooting I realised the culprit is the 'BioPersistentEntitlementCache.ini' located in the located under Users\\\\*User Profile*\\\\Documents\\\\BioWare\\\\Mass Effect 2\\\\BIOGame\\\\Config folder. As soon as this file updates by logging in to Cerberus, I am no longer allowed to play the DLC offline. If I replace it with one from my previous backed up saves, I am allowed to play offline, even the new Cerberus Armour DLC.



Is this a policy change that was quitly sneaked through by EA/Bioware whereby you are only allowed to play the DLC whilst online? or a just a bug?



I can replicate the bug or 'Enhanced gameplay feature' /images/forum/emoticons/andy.png everytime, just by logging in to Cerberus.



PS if the bug is that I am allowed to play the DLC whilst NOT logged into Cerberus, then forget I said anything /images/forum/emoticons/whistling.png


#571
kahner

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Just want to put this out there somewhere where BioWare might see it... there's a crash in Jarrahe Station with the laser/reflector puzzle. Reflector 2 being in any position but the one that allows the laser to pass through it to number 3 causes my game to crash every time.

#572
anon_04111

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kahner wrote...

Just want to put this out there somewhere where BioWare might see it... there's a crash in Jarrahe Station with the laser/reflector puzzle. Reflector 2 being in any position but the one that allows the laser to pass through it to number 3 causes my game to crash every time.

If I remember correctly a temp fix for this is to have the camera facing the left side of the room when positioning the shields. The ME Wiki goes into more detail, I'll try to find a link.

Found the link;

"Bugs

After reaching the research lab, repositioning the reflective armor so that the beam fires into the wall may result in a crash. Currently, there is no patch for the bug. You can, however, prevent the crash from occuring by moving all the mirrors aside from the one that would alter the path of the beam. When all mirrors aside from that one are positioned correctly, look away from the beam and the reactor, and the game should not crash to desktop."
http://masseffect.wi...esearch_Station

Modifié par anon_04111, 10 février 2010 - 11:05 .


#573
gypsy0000

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After install my folder is showing 9.8gig. Since I am unable to load the game, is it safe to assume the installer is not functioning properly?

#574
HenkdeTenk

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wen i enter my code it says"Code not recognized, please check that you have entered it correctly. " and i did not use it befor what is wrong=(

#575
Jimixxxx

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Hi! I have downloaded the expasion called "Bring down the sky" and in order to install it says I have to introduce a code for activation, but I cannot access to the webpage to ask for this code, because it says "error code 404, page not found". Can anyone help me?