985 réponses à ce sujet

[wwak]

The irony here is really that if you were to download Mass Effect 2 illegally you could be playing it now, whereas if you were foolish enough to pay for it (and even pre-download such as myself), its all a waste of money and time. I wish I could have it back and just download this game for illegally... I think the real thieves here are the jackasses that sell something you can't even use.



Yes, EA, it is in the game.

[nishidaku]

nishidaku wrote...

pitance wrote...

Michael Gamble wrote...

for all folks who have their 1688108 cards. Please open up the game and login using the same ea online account as the one they used on bioare social. you should be automatically entitled to cerberus now, even though your card has already redeemed.

technically we gave you cerberus network linked to your account, so forget about the code alltogether

Still no success, it is still prompting to enter the code and the code still reports in use.

Still hapenning for me as well, 9:03 PM PST

Tried entering it in any permutation, upper and lower case, with or without dashes, on the social.bioware.com site and in-game, and nothing seems to work.  I don't know if this would have made any difference, but I registered the game on social.bioware.com before I attempted to redeem my code.

Any main-page update as to the status would probably be a good idea.  Something along the lines of "We are aware of the problems concerning the Cerberus Network activation and are working to find a solution as quickly as possible.  These errors can include "Code already in use" and Login timeouts. Thank you for your patience."

Instead we have to crawl through the forums (which document many other issues, which thankfully I do not have to deal with), and attempt to find the one Dev/Community Manager who will actually post an update.  Although this update usualy consists of "It should be working now.  Try again."

When I come home from a long day of breaking video games, I'd like to play one that works.  Things happen, and I understand that, but you gotta give your userbase some sort of update as to what's happening other than "It'll be fixed later/It should be fixed"

I guess I'm just venting my frustrations now, as the game is playable without access to the Cerberus Network.  So far it's been good, I just hope that tomorrow everything is working like it should.

Thanks

POSSIBLE FIX

Pulled this from another posting on the forum: I hadn't used my Collector's Edition armor and weapon DLC code because I thought they might pull the same thing the Cerberus code did, but another post on the forum said that doing this fixed everything. After I input my Collector's edition code my Cerberus DLC was magically fixed as well.

Hope this helps

[punisher3]

this is bull**** i have imput my game activation code when I installed the game and on this site to put the game of my account and now when ii try to run the game its asking for the code again but not its not accpeting it can someone help me get arround this EA ****up

[crystafent]

I just paxed my 50 bucks in the EA online store to be able to download this game one day before the official european release ... and every time i start the download in this ****ing EA downloadmanager it crashes and spouts 'EA Core Server Application does not work any more' from Windows Vista.
I already played a little around with the firewall and i-net-security settings, but no luck so far.
Even deleting and reinstalling the DLM did not work ... i'm seriously pissed at the moment!
It's not the first time, i still can't download several DLC for DA:O (edge and CE work, BDA and everything else not). I payed for that! so gimme!
A very angry paying customer

Modifié par crystafent, 27 janvier 2010 - 10:42 .

[punisher3]

sceriously though is my problem a known issue of have i done somethig wrong

[punisher3]

how can i play this game without access to the network every time i try to play it it askes me to log into my ea account

[Nimashka]

lol mine says my code is wrong from my cerberus go figure it saying i put the wrong code in

[neogunmetal]

has anyone found a fix a real fix for the AWC.dll error (misconfiguration) yet???

[Lasagna42]

Are yoy going to fix this release date problem for the PC?  What the hell is the problem?  This is absurd. Anyone know anything?  

[Lasagna42]

Seriously- I'm ready to kill someone here. Home come these digital downloads never work properly? Why is noone from Bioware AT ALL addressing this release date failure issue? Are you even working on it, or did I spend $70 on a game that won't work for weeks? WHAT ARE YOU DOING TO FIX THIS? It seems absurdly easy to fix. What are you doing to fix it?

[Lasagna42]

Now I see that I supposed to search the forums for my answer, because of the "awesome" search feature available here. I don't see a search feature, "awesome" or otherwise.

[Razvahn]

kinghomie3 wrote...

Razvahn wrote...

Kinghomie: I'm having a similar problem.

I purchased the game through Gamestop digital download, and received my activation code tonight. The code was needed to finish installing the game. When I run the game, it asks me to log into my account and then use my activation key, which it doesn't accept.

On another thread, someone else mentioned they got it to work after running the game as an administrator, but this hasn't worked for me.

has anyone figured this problem out yet i still cant get it

Haven't had any luck with this yet.  Last night when I tried again, the game would hang indefinitely when I tried to enter the activation key.  This morning, it's back to informing me that 'The product key I've entered cannot be used to activate the game'.

[WarlockAngel22]

I had no problems with the Cerebus code. Where is the thread for troubleshooting the Terminus code from Gamestop. I only have one Xbox Live account and I used the same email to register the account but the Terminus Armor and Blackstorm Projector still doesn't show up.

[Alodar]

Alodar wrote...

Thanks for putting all of this helpful info in one place.

I have one of the 1688108 cards and I really appreciate the quick action you folks have taken to get  the problem cleared up.

I'm looking forward to getting even more content for this truly amazing game!

Alodar

Thanks again.

I was able to download everything last night!

Awesome work at clearing this up so quickly!

Alodar

[DiscordSK]

Uh... huh. While I'm happy for you and your fix(and need to reply to something you wrote), still havn't gotten any help or solution to my problem. Both the cerberus code and the collectors edition codes are NOT ****ing working. This is now the second day of this crap and honestly getting tired of not being able to use what I paid for. If anyone has a link for live support I'd appreciate it, maybe they'll be able to issue a new key or something. I'm goddamn tired of just waiting.

Modifié par DiscordSK, 27 janvier 2010 - 02:00 .

[BriGuy0701]

nishidaku wrote...

POSSIBLE FIX

Pulled this from another posting on the forum: I hadn't used my Collector's Edition armor and weapon DLC code because I thought they might pull the same thing the Cerberus code did, but another post on the forum said that doing this fixed everything. After I input my Collector's edition code my Cerberus DLC was magically fixed as well.

Hope this helps

This worked for me too. I entered my Collectors' Edition code at social.bioware.com/redeem_code.php, downloaded and installed everything, went back into Mass Effect 2 and Cerberus was up and running.

[Jupiterfist]

The PC release date issue is a real pain... I downloaded the game from Gamestop... inputted all my codes successfully... downloaded all my special stuff... but when I try to fire up the game... it says (after doing a Release Check) that the game has not been release yet!!! Geez...

[Super-Q]

Anyone have digital PC Deluxe issues with the online Release Date Check? My copy try's to check and I get this:



This application cannot be used until the official release date has been reached. Please wait until the official release date and restart the application at that time. Click CANCEL to abort the process.



Please visit the support website to get more information: http://support.ea.com/



The link takes you an unhelpful help site.

[Lasagna42]

Yup, got the same problem. No word on how or if this is being addressed.

[dypa40k]

Super-Q wrote...

Anyone have digital PC Deluxe issues with the online Release Date Check? My copy try's to check and I get this:

This application cannot be used until the official release date has been reached. Please wait until the official release date and restart the application at that time. Click CANCEL to abort the process.

Please visit the support website to get more information: http://support.ea.com/

The link takes you an unhelpful help site.

Same thing.

[locust eater]

I bought the CE yesterday (26th) from Futureshop. Got home and installed the game. Went straight to this site to log in to my account and activate Cerberus Network. It told me that the code I put in was already is use. Next I tried my Blood Dragon armor code I got from DA and that worked fine. I downloaded and installed it, logged out of this site and booted up the game. I tried to log in to Cerberus through the game, but the game says my account is invalid. That doesn't make any sense, because I can log into this site and I can post on these forums. So, I tried to make another account in-game using the same email address as this account to see what would happen. It told me that there is already an account with this email address. No, **** log me into it then! I then quit the game and logged back into the site to try my Collector armor code. No dice. Same message that its been used.



I haven't read about anyone having this specific problem and to be honest I'm worried because this isn't just a server time-out or an error message. At this point I have no Cerberus and no Collector armor and I can't even use the Blood Dragon armor because I can't redeem my Cerberus code to log into it. Awesome.



I have read posts where people take issue to other people complaining. Telling them to give Bioware time to fix it. I agree to a point, but I payed 70 bucks for the CE and as a paying customer I want everything to work straight out of the box. This wasn't a bargain bin game by any means. We need more squeaky wheels so that Bioware gets the point.



On the plus side the game is totally sweet and I am really enjoying it so far. Def. a 8-9/10 for me.



But seriously. Get your **** together Bioware.

[Sprgmr]

BriGuy0701 wrote...

nishidaku wrote...

POSSIBLE FIX

Pulled this from another posting on the forum: I hadn't used my Collector's Edition armor and weapon DLC code because I thought they might pull the same thing the Cerberus code did, but another post on the forum said that doing this fixed everything. After I input my Collector's edition code my Cerberus DLC was magically fixed as well.

Hope this helps

This worked for me too. I entered my Collectors' Edition code at social.bioware.com/redeem_code.php, downloaded and installed everything, went back into Mass Effect 2 and Cerberus was up and running.

I third this, everything just popped up in registered promos after using the collectors code.

[ABowersox]

That's the problem with having DLC as a standard install for an edition of a game.



Would have been better if, for the Collector's Edition, they simply gave you another install disc with everything you needed.



But somebody had to go and be brilliant and use all of this fangledaddied internets.



Funny that they simplified the game by over 9000 and then went and complicated the install.



No one's perfect, though, and the game is a lot of fun!

[sabankoval]

Whot the fuc is thys i cant loog in as well give me back my money bastards it was the same thing wyth DAO now thys !!

[Macdank]

Ughhh just bought this from Direct2Drive and im getting the Configuration error telling me to try n reinstall well, im going through EA DL manager to see if it will work.