350 réponses à ce sujet

[TMA LIVE]

I made the account and linked them together on 360, and got the Normandy Crash Site and Zaeed, but no armor. Tried to get them using the website, but still nothing. What the heck man?! Why can't we just download it normally on the marketplace instead of going threw all these pointless loop holes.

[CraigxGibson]

I redeemed my Cerberus Network card through the in-game menus, and set it up easily enough. When I was starting my game up today, however, it seems like the network is no longer linked to my account - the game thinks I've never redeemed the it, except now my code won't work anymore, as it's already been used.

Edit:  and it seems like the age-old fix of turning the console off and back on has done its job.

Modifié par CraigxGibson, 01 février 2010 - 03:39 .

[bunkdose]

What a headache. Shame on you EA. I simply want to have my master account on Bioware / Ea to link up with my xbox live account to acquire my CE dlc. It would sound simple enough, alas. Shield us from them Bioware, make sure this doesn't happen again. *string of obscenities*

[Noveria124]

i've contacted EA about my account now (well 2 days ago to
be precise and no reply yet), i made an account last year when dragon age came
out and registered the game and i also added my gamertag. when mass effect 2
came out i went onto the website i found it strange that my gamertag wasn't
showing up on my profile that is on this website.  So i went onto my EA account and i saw my
gamertag was missing. everytime i try to re-add my gamertag  it says its taken. i dont know whats happened
but surely it would of been easier to use the same format that dragon age uses
redeeming the code in the menu's of the game. i wont be impressed if i've lost
my downloadable armour.

 

I have an issue with my account. I have contacted EA about
it but its been 2 days now without a reply so I thought I would post it
here.  My gamertag seems to have been
registered but is not showing up on my profile.



I made an EA account last year to register my dragon age with. I distinctly
remember adding my gamertag to this account.



Mass effect 2 came out and I heard I had to link my EA wth my bioware account. I
thought no problem it will only take a couple of minutes. I looked on my
bioware account (for this site) and noticed my gamertag was not there. So I went
to my EA account and its not on there either anymore. Every time I go on ‘add Persona’
it says my gamertag has been used on a different account.

Now I don’t know what to do because if EA doesn’t reply I will
never be able to use my downloadable armour. (I have also registered the copy
of my mass effect to my EA account with the code on the back of the manual) and
also registered the barcode from the box onto this bioware account and adding
my collectors armour ready for downloading)



is there anyone else who can help me out here? Because the only way I can see
it is if my EA account is wiped clean or making a new gamertag. Both are not
really an option in my eyes though.

Surely the ‘dragon age method’ of adding DLC codes would
have been easier?

 

Thanks to anyone who can help
 

[oujisan2236]

TheReverendSlim wrote...

Add to that list the vast number of people who can't import their ME1 games. So far, not a single person that I know has been able to do it on the 360 unless they re-buy ME1 and replay the final battle.

Actually I have and it looks like a blooody error everytime i do it but i only know once i play the game and they talk about how i let the citedel die and Ashley lived

Although it wont tell me about Wrex and I know i kept him alive.. unless i loaded the wrong save or something (might have)

but it keeps telling me when I try and import saying that I signed in a differnt user please sign out then it tells me the HDD is disconnected which aint the case.. but after push a to restart it worked.. tried it 3 times gave up then hey works aprently.

[Ghislord]

I'm having trouble importing my ME2 character on my XBox 360. I just finished the game once and wanted to restart it using my existing game data but, after the Normandy fight scene and the first Cerberus movie (where they start rebuilding Shepard) the game locks on the loading screen (the one with the yellow scan of the skull on the right of the screen.) I've tried to restart the scene 3 times and it always locks at the exact same place. I think the next step was the character creation screen.



Anyone else having this issue?

[ashish67]

Plz guys i need answer to this question i am confused when i go to redeem code page there it shows my email id and my gamertag?Should i enter my code because my gamertag email id is diffrent than ea.com email.

[cwnordstrom]

How can one find out which e-mail account your gamertag is linked to? This system is ridiculous. I set up that EA account so long ago I really have no clue what it's linked to. It would be helpful if I could at least find out.

[mikkon463]

Jeez doesn't everyone remember all the WONDERFUL hoops we had to jump through to get Neverwinter Nights to work properly? I'm so full of nostalgia! Anyway, my main problem is that I can't get the XBOX to regocognize my savegame characters from ME1, and I've done all that hoopla with EA already...all games, accounts and gamertags synched, and still no recognition...WHICH IS WEIRD because in the BEGINNING of ME2, the dark-haired girl told the ILLUSIVE (should be ELUSIVE) man the EXACT story of what my female character did at the end of the my last of THREE playthroughs with the SAME character, so there's no doubt there. I never reached level 60, just a hair shy at 59. But I beat the game three times with the same character, and there's no doubt that the STORY the character left behind set the back drop for the story in ME2, but the character herself is inacccessible. I hope I don't have to download a fix for this because the XBox is downstairs and the computer is upstairs and I've got no ethernet twixt the two. I'll check back here to see if there's a fix, otherwise, I'm just recreateing my old character and rocking it red-headed **** style!

[Aranwen1]

that scannable planet/sun- did you mean to make a planet that close to the sun and have it merged together so all you see is the sun when you zoom in to scan it ( meaning you cant see where you scanning )

[omegapug]

So, on the same note. I see the screen and it says, Press Y to log in to Cerberus Network. I do that, I get the prompt to hit A to continue. I do that, there is a 20 second or so pause, and then it errors. This happens every time. Maybe I am alone in this? I may make a seperate post on it and pray the forum Gods answer, but for now I can't see to even get ON the network. I redeemed the codes via the website today (after having beaten the game once already). Not sure what the deal is.

[etempest]

E-mail support I was getting no answer / help via e-mail. However I did get through via chat and they were very helpful / moved my xbox360 gamer tag to my correct ea account. Working great now.

[hgrablewski]

I have had no problem with dragon age made by the same company, but with ME2, now I have to log in to other websites to get my DLC?



I already lost my content due to this problem. My EA account cannot be linked to my gamer tag because my gamertag is not mine. its a shared account. This is bogus and should be fixed by EA. I want my content that I paid for.

[sniper sam]

I am having trouble importing my ME1 character, the profile is there awell as the saved games, any idea as to what is wrong? I've already completed ME2 twice, just intersted to see if the game is different because of my actions in ME1. (this is for ME2 on 360 not pc)

Modifié par sniper sam, 04 février 2010 - 04:36 .

[Lightsword7X77]

M-920 Cain Upgrade (Xbox 360)

I have accomplished this upgrade, but when I attempt to equip this weapon, I get a sound not unlike a little squirt gun!  The weapon does not seem to fire other otherwise, and there is no mushroom cloud. The ammo display shows various percentages up to 99%.   I am a soldier shocktrooper.

Thanks!!

[lancersxc]

cant get my Live ID linked... im using the correct email and It continues to tell me that the live ID is already being used or something... with out being able to link the account i cant redeem my armor codes... i have the Cerberus code enable and the other down loadable content down loaded just cant link my gamertag.

[lancersxc]

sniper sam wrote...

I am having trouble importing my ME1 character, the profile is there awell as the saved games, any idea as to what is wrong? I've already completed ME2 twice, just intersted to see if the game is different because of my actions in ME1. (this is for ME2 on 360 not pc)

I found if the ME1 game is on a memory card it would not import but would import fine from the HDD... not sure if that helps any.

[gyarbrough07]

I'm one of those guys with two EA accounts. I wasn't aware that I had my gamertag linked to an account already and made a new one in which I registered my terminus armor. So far, EA hasn't been very helpful straightening this mess out.



What was so wrong with handling all of this directly through xbox live again?

[klighton]

I've put in about 20 hours into the game and I'm on disc 2 and when I try to go to the Citadel it tells me that the Disc isn't clean.  So I clean it, try it a few times and still get the same error message.  I bought two versions of Mass Effect 2.  The special edition and regular, so I think maybe there's just something wrong with the regular disc and pop open the special edition disc and I'm still getting the same error, so I move away from the citadel, try some other missions go back about 3 hours later with new saves and still getting the same error message.  There's nothing wrong, at all, with either disc.  I shouldn't be getting this error message.  Brand new Xbox 360, 250GB hard drive on the Modern Combat version, never had a problem before, clean disc, etc..  This is something that needs to be addressed.  It's keeping me from doing Garrus' mission and about five others at this point.

[ihatehumans666]

EA is fixing the lost bonus content or unusable content atm they have fixed my account and resent me new itms directly to my console all free all i did was email them for my console that i was using hope this helps other;s long story short there fixing the mistake.

[glampray]

I'm beginning to wonder why I even bothered with preordering my game... It's been 5 days since I first tried to log into the Cerberus network, and I still get the "timed out" error message. I gave up on waiting for my free content and just started playing the game.



I understand that yes, the game is perfectly playable without downloading additional content. (which I've been doing) But I'd still like to receive what I was promised from the company for my pre-order/purchase. Is there any word on a fix for this problem yet? I'm getting really sick of seeing the "unable to connect to Mass Effect 2 servers" message.

[CmdrMadRabbit]

I am one of those who had a previous EA account (I have no idea what it was) for which the email was not the same as the one currently linked to my XBL GamerTag.
I was able to resolve the matter by going here --- > support.ea.com/chat

The support person was able to change it to the one that corresponded with my XBL Gamertag

I was then able to see the DLC and queue it up for D/L (after restarting the 360)

Hope this helps,
CMR

Edit: Please note that when I did create my new account for redeeming the codes I used the email that is currenlty linked to my XBL GT so the support person was able to "re-link" my GT to that email. 

Modifié par CmdrMadRabbit, 06 février 2010 - 07:52 .

[mosdefinition]

i just gave up on the extra armor i shouldnt have to jump through hoops in order to get it maybe next time they will just put it in the market place

[Jimmyev]

I got DA:O a while back and it made an account for me on ea when I logged it, how do you figure out the information for that account? I've tried to use an old account I had with EA, but it ended up making a new one out of it. I don't want to put the terminus armor on the wrong account and not get it. also the xbox360 gamertag persona thing says that my tag has been taken already. any thoughts on what I am to do?