350 réponses à ce sujet

[Stoicananess]

I just finished playing ME1 on the exact same XBox account that I am now trying to play ME2 on.

I imported my character and got the "Sign in change. Please sign out of your gamer profile to continue." message,. So I did sign out hoping that I could sign back in once the game started and save my progress.

But the game is not letting me save and is not letting me sign into my account in order to save my proogress and I doubt that it is auto-saving.

What's going on and when will this be fixed?

Is anyone else having this issue?

Modifié par Stoicananess, 27 janvier 2010 - 05:21 .

[mmallory22]

OK, when I purchased the game for Xbox 360, the card that had the code for my Terminus Armor had specific instructions on it. +Redeem your code. +Download your item. When the website gives you the option to download a .exe file after that, instead of telling me to reboot my Xbox game and download there, I got the .exe file. Way to go instructions-fail, now I have a useless .exe file on my computer and no armor on the Xbox. Is there anyway to get the armor anymore on the console or is it too late?

[Baha05]

See I might have just a screw up problem, because what I did was start a new account by registering here, which I guess creates a EA Master Account or something before logging in my Cerberus account (Since I purchased Battlefield 1943 and had to create an EA account)



Which of course I forgot because I hardly ever play that piece of garbage game so I think I'm stuck with not being able to link this new account to my Gamer Tag because of my old account and vice versa (Since I think the Cerberus activated on my old account saved on the 360.

Anyone have/know of anyway to fix my problem or is it safe to say thanks to EA's method of DLC that I got screw out of not only my Inferno Armor but also my Collectors Armor and Rifle that I paid money for?



Also has it been confirmed if you can just create a secondary account and just have the stuff downloaded/linked to that one and then use a primary playing account to reap the benefits?

[gaudemaus]

can any body tell me why i cant download my terminus armor and m-490 weapon on my xbox 360. So far i have registered my game on this website and it says i have the equipment yet i cant upload it to my xbox. another thing is i can only download the terminus armor and gun only for pc yet i bought it for xbox.... anybody have a clues on how i get my amor for 360

[Delanyu]

Man this sucks. I can log into the account on the games but I have no clue what that e-mail is or how to find it and when I enter the e-mail I used to when I tried the Spore Creature Creator it tells me that i can't link it with my gamertag because it has already been claimed! What? I have no clue what is going on or how I can check what my gamertag is linked to, but I do have access to the Cerebus Network but if I don't know the account it's linked to and I use this one to redeem the code will it work or would I just be wasting my code. I don't know if this is the right forum to post to because it's about downloading the Terminus gear. Oh and the e-mail I used for the Cerebus Network is this one. If anyone has any idea on what to do or where to go or who to talk to I would appreciate it because I am at a loss...

[TimewalkerValek]

I didn't have any problem with the Terminus armor. When you get to the download page, there are two sections. One with a Download button for the pc (the .exe file) and above that are instructions for the Xbox. It says that the terminus armor should now be available in your Cerberus Extras menu under downloadable content. I went in there, downloaded it, and when it was finished downloading, I rebooted the Xbox and when I loaded up my game, the armor was available in my armor locker. Haven't checked the heavy weapon yet.

[seig das black]

its EA what ya think was gonna happen of course its not gonna work right if it works at all..ive lost all respect i had for bioware after this screw up.why they didnt just use normal marketplace codes like every one eles is beyound me

[MattVdefelice]

Help me please, i forgot the account i made for dragon age and i can"t find the account information, can someone please tell me how to find the information so i can download terminus armor for me2 thx

[Mabase]

When does the system prompt you to log into you EA account? I tried restarting multiple times and don't ever get the option

[Mabase]

On Xbox for referenc3

[ZCub3d]

...i have the terminus armor and void gun, got the blood dragon armor all sweet i might add, but yes this EA login system is horrible, and yes having the DL content not on the market place is combersome, i would ask EA to try and model there account system after Ubisofts Gaming Plus, that one is smooth and easy to use, just in case any EA staffer cares enough to give these forums a glance because ur clearly losing fans(hint, hint)

[ZCub3d]

Mabase wrote...

When does the system prompt you to log into you EA account? I tried restarting multiple times and don't ever get the option

for me it didnt prompt me if u read the card that came with the game, it tells u to go to this website, then i hit redeem code, thankfully i had already linked my ea account with my gamertag make sure u do that, then i redeemed code, then restart ur system and u should have it man

[Elrick Corint]

how to link the gamertag to ea account?

[ZCub3d]

EA website, i did it back with badcompany u create the account and it gives u account type, one of wich is gamertag, then just enter your gamertag

[Vmode]

Doesn't work. I've done all the stuff you're suppose to do on the EA website and did the whole "Add persona" thing to link your EA account to your gamertag, but for the past 12 hours all I've gotten is a damn red block telling me "System Error. Please try again later.".



It doesn't even give you any way to check if your gamertag is already tied to some other long forgotten account you didn't even know you had. Someone seriously dropped the ball on this one...

[ZCub3d]

i know i really dont like this setup either, just make sure not to use ur code and wait for them to fix all these bugs, and mistakes u dont want to lose ur content, and again EA account login really sux i just got lucky i think

[Shadow Wolf75]

Fixing the timeout issue would be fricking nice, Bioware . . . I got the codes to work, but I can't get to the content because I'm stuck trying to get to EA's stupid server. Why didn't you idiots let Microsoft host the data like every other smart gaming company?

[Mabase]

Tried the add persona angle and came up with an old EA classic account but when I tried to link to my current EA account with my gamertag is said already taken. Guess I'll have to call the support number at 9 when they are available. I'll try the support chat first, but it isn't open til 9 as well

[Annihilator27]

How does the mass effect galaxy thing work exactly? I read the sticky. I allready beat the game awhile back with the log in data. I have miranda and jacob. But they have made no mention of it. So do i have to re log in mass effect galaxy? Mass effect dialog? I think jacob mentioned that. Whats the in game item that you get?

Modifié par annihilator27, 27 janvier 2010 - 12:41 .

[Onyxknight99]

EA can you please explain to your customers why this was managed through your social networking site which by your own admission is in a beta state?

[ArisLoveChild]

luv2flyjrn2 wrote...

After following the printed directions - I waited two and a half hours to get EA to link the account to the main gamertag on my xbox 360. Unfortunately, I forgot to have the link my own gamertag (my husband & I share the console), so I am on hold again to get that fixed.

I understand that this is not Bioware's fault - it is obviously the publisher that dropped the ball. I really hope that EA does something to make up for this. I took a half day off work to play the game. Still haven't played more than 30 minutes and didn't get overly involved b/c I didn't want to link my ME1 character without the DLC and I was listening to EA hold music.

I registered last night before going to bed and had hoped things would work this morning. EST
I can not use the Cerberus Network Code I received.
The website did not link my Gamertag, nor does it appear on the website anymore.
I can find no place on the website to update my xbox Gamertag.
I can NOT play until; 1 EA  wakes up and goes to work in 3 hours, and 2 someone answers the phone.  Since I was on hold for 2 and half hours last night I believe this is going to be a long day.

Why the F! did EA feel it was neccessary to add all this online BS to an X-Box game?  If everything could have been handled through the consul there would be no problem.

[KenChiMuyo]

There's other forums and threads that explain what happened (and it happened to me and I couldn't be more pissed).  Here is the problem:

1. The instructions w/ the game specifically state to redeem codes at EA.com  NOWHERE does it say that you could as easily enter the code on your 360 console when you load ME2.  That's is failure #1.  So those of us "stupid" enough to actually follow directions got screwed unnecessarily

2. NOT GETTING DLC AFTE ENTERING CODES? Its because you have TWO EA.com accounts somewhere.  I logged into EA using the same account I used for Spore on PC.  I don't ever remember registering for EA any other way, but apparently at some point in time I played an EA game on my 360 and that game had created a 2nd EA account that tied to my gamertag.  That's the account I should have used but I had no clue it even existed.

Now, I'm not DUMB.  There's a warning that pops up to tell you to make sure you are redeeming codes under the right account... but the problem is that there is no way to know what is the "right" account!  I eventually found the correct account under a different email address... and I was SURPRISED when I logged in because sure enough, right under your email address in the profile, it will tell you your Gamertag.  But I never knew it was supposed to, I can imagine a lot of people don't know that.

In other words, if you logged into EA with a NON-gamertag linked account, there is NOTHING in the profile to tell you or warn you that it's NOT linked.   Where the Gamertag would appear, there's nothing.  I know even EA didn't think of this (obviously), but what would have helped is if a> Where it's supposed to show a gamertag, maybe have a placeholder that states 'This Account Not Linked to any Gamertags'.  Had they had something to that effect, I would have triple checked my account and b> Why couldn't the wallet system explain that to you as well?  Something to the effect of, 'You're about to redeem a code on an account not linked to any consoles'.  Would that have been so hard?

3.  For those of you 'confused' by downloads and all that:  When you redeem your code, it is good for both an Xbox 360 DLC AND the PC DLC.  If you have a PC and need the PC version, then you use the download link that appears after redeeming your code.  If you have the Xbox 360 version, then you don't need to do anything except start up your 360 and ME2.  If you're NOT seeing the DLC, then re-read #2 above.

4. EA online help/support is like a gay man at a hornny women's convention: Useless.  Bioware online states the only recourse you/we have is to call EA support.  The number is in the manual, but it's NOT a toll free number.  It's a long-distance #.  I called this number last night, waited 50 minutes (yes, 50, because my phone tells me how long the current call is) and then got HUNG UP ON.  No joke.  I gave up.

Damn, f*** EA.  So I haven't even played this game yet cause I also need to re-finish ME1 since my character data isn't loading there either.  What a cluster f*** this is.   Then I'm hearing from some friends that all the grand changes that BioWare bragged about really just makes the game easier and dumbed down which was my fear the whole time.  I'm almost tempted to just return it and not bother.

I was so excited about this game and now it's all turned to frustration.  I don't even know how much I care at this point.

Modifié par KenChiMuyo, 27 janvier 2010 - 02:35 .