The worse when I was living in Cairns was that during the summer I couldn't even go to the beach to cool off cause of stingrays... ARGH! NSW is alright, but honestly I prefer Aussies from other places, don't ask me why... well, ok, just the culture where I live is abit too money-faced for me.
Anyway, as for being vocal. At least in my industry I know how vocal customers can get, ignore them and they'll go on every distribution channel and flame the sh-t outta your business. It's the quiet ones that folks have to watch out for too. The vocal ones you can do something about it. Ironically my industry can be very similar to gaming even though the operations are completely different. The same social media management, PR, reviews etc etc. So what I have experienced from EA/Bioware is APPALLING especially when comparing them to their competitors - and especially in the indie scene - AND my industry. How they are getting away with it is beyond me.
Oh wait, bribes, bribing gaming journalists, and also taking bribes from desperate Microsoft who's throwing money at devs to make their games/DLCs Xbox exclusive. Guess my market is much more smarter, no one books a room these days without checking out reviews - and we don't have the luxury of all these "professional" reviews to hide behind.
Fking shameful to be honest.