8 réponses à ce sujet

[SheWildWolf]

I have been unable to do any new world states in quite a while. Every time I try to log in to the keep, I have no problems with the log in screen itself, or choosing who I wish to log in as. After that, I can't get in. The screen endlessy loads. In google chrome, I get the kill pages prompt eventually, and in Firefox, I get the pop-up that there is an error in the scripting of the page. I can't be the only one with this issue.

 

If/when the first page finally loads, I get the exact same issue when trying to select a different world state or selecting the tapestry to edit. Endless loading screen.

 

I had no issues like this when I was given beta access. 

 

 

I have tried clearing cache and many other things, but nothing works. Any suggestions or help would be appreciated. 

[Kantr]

Are you using any plugins/extensions? Try a different network connection?

[SheWildWolf]

No extensions, on any browser. That was one of the first things I checked. I've tried 3 different browsers. I have the same issue on my tablet, uses Android. It just won't load. I am hardwired directly from the router on my computer, the tablet is wireless. Not sure what else to try.

[Kantr]

hopefully the devs can help you out with it then.

[SheWildWolf]

I hope so as well. It's frustrating that takes close to an hour to either create a new world state or edit an existing one due to load times or errors.

[Renata]

One thing you may want to try is running a virus scan on your computer. Sometimes malware can slow things down, similar to what you're experiencing. 

[SheWildWolf]

Both my computer and my tablet are clean. I have AVG and Malwarebytes both active on my computer, and the tablet is almost brand new. 

[SheWildWolf]

I am still receiving errors. I would appreciate it if someone could direct me to a number or place I can go for further help on this issue. I can't use the Keep at all now, no matter what computer, tablet, laptop, etc I try to use from my home. I don't use any addons or extensions or scripts in any browser. I have done additional virus and malware scans, have tried both wireless and hardwired directly to the modem itself, nothing is working.

 

The most recent errors:

 

In Firefox:

 

 

In Google Chrome:

 

At first I get this:

 

 

After trying to refresh, I get this:

 

 

If click "Kill pages" in Chrome, and refresh, I get again what you see in the first ss, the "oops" error. If I click on "Wait", nothing happens but endless loading.

 

If no one here can help, please direct me to someone who can. Thank you.

[Jam1489]

I'm having the same issue just without the crash messages. I've also tried multiple computers and I can login with other accounts without an issue. Has anyone heard a fix for this yet?