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Video addressing Bioware community feedback and employees, glitches, bugs and the state of multiplayer.


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#401
BeardyMcGoo

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Besides Bioware [has] been sued for stuff like this already.

[citation needed]


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#402
Waukeen25

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[citation needed]

 

Example 1

 

Example 2

 

Next time do a little research before you try to make someone look like an idiot because in this case you just made yourself look like one.



#403
BeardyMcGoo

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Example 1

 

Example 2

 

Next time do a little research before you try to make someone look like an idiot because in this case you just made yourself look like one.

I did. People being butthurt about the me3 ending =/= "stuff like this." Which implied you were talking about getting your money back for your platinum or whatever it was that I didn't care about. Also, how far did that lawsuit go?

And Battlefield wasn't a bioware game. I have no illusions that EA has been sued before. EA sucks. Which is why I only included bioware there.



#404
Waukeen25

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EULAs can be challenged and have been.  You cannot be forced to give up legal rights because of something like that.  Besides Bioware and EA have both been sued for stuff like this already.

 

 

[citation needed]

 

 

Example 1

 

Example 2

 

Next time do a little research before you try to make someone look like an idiot because in this case you just made yourself look like one.

 

 

I quoted myself for the record.  If you want to change what I said in the first post you should be a little less obvious when you edit someones message as EA was also mentioned.  And let us not forget who owns EAWare.  *clicked post by accident* Thing is the post was in reference to both EA and Bioware.  You can't just single one one part of the post to make someone look wrong.  While I agree that EA has been sued numerous times for stuff the reason I posted the link to BF4 was because both BF4 and DA:I share the same game engine.  An engine which could explain the issues this game has since it could have fundamental flaws in it.



#405
jwburks1976

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I find it somewhat amusing that Amelia seems to think we suffer from cognitive dissonance. Employees over at EA/BioWare seem to lack a frightening amount of logic. She says this forum is toxic and inhospital? Has she ever stopped to wonder why that is? Hm, I wonder? Could it be that you drop a 60$ game filled with bugs and broken mechanics, and then run and hide, locking the doors and shuttering the windows?

 

Let me give you an example, then. Let's say you go down to a car dealership and purchase a brand new car. For this example, let's say there will be no payments. You actually have all the money required to pay for it right then, so you do. You sign all the papers and get the title, and drive off the lot. On the way home the car starts sputtering, and steam is pouring out from under the hood! Holy smokes . . . the car dies right there in the middle of the road! You can't get it to start back up, so you have no choice but to have it towed and take a cab. Well, you're a bit surprised, and annoyed, so you call up the car dealership you just drove away from . . .

 

No one answers . . .

 

Sp you tell the cabbie to drive you back to the dealership to ask what's going on, and when you get dropped off you realize the lights are off. The doors are closed and locked. So you sit there and wait for an hour. Two hours. Three hours. Now the sun has gone down. What do you do? The dealer has your money, you have a lemon, and there is no recourse but to hire a lawyer. Which of course, in the real world and in this scenario you could do just that, because when it comes to purchasing cars this would be seen as totally unacceptable! Right?

 

Somehow it IS acceptable when it comes to games, though. I've seen it happen so many times over the past decade, and it only seems to get worse. The most mind-boggling part about it, though, is all the apologists. "Take my money, PLEASE! I don't care if what you give me is junk!" Where did this mindset come from, I wonder? Is it a byproduct of the new education system?

 

Anyway, here's another point I want to make: Why can't BioWare accept reality? Amelia seems to think we're at fault for the way things are. We didn't make the game, did we? We didn't release a buggy, broken game, and then run and hide from the repercussions, did we? No, we didn't. They did. I wonder if it has ever crossed their mind that maybe, just maybe, they are the ones to blame for why this forum has become so inhospitable and toxic (to THEM). Could it be, oh, because we're angry for being sold a lemon?

 

The two founders of BioWare also ran and hid when the negativity from us got to be too much. http://www.ign.com/a...nders-departure

 

But why was there so much negativity? Maybe they should ask THAT question, rather than simply have a reaction TO the negativity. The answer to that is the only way this problem will ever be resolved. But as far as I can see, BioWare believes it can do absolutely no wrong, and that the problem must be its customers. Yes, when millions of people think you're wrong, they must be insane, right? Well, duh!

 

And I dedicate this song to BioWare, and all its fanboys:


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#406
Cyonan

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I will continue to call the QA/QC team incompetent until such time as they prove they are not.  There are bugs that they should have caught (the shader issue when patch 2 came out, the key issues with Destruction etc) that they did not.  So until they can prove they are not incompetent then I will continue to call them such.

 

Yeah... QA generally doesn't do any actual bug fixing. They find the bug, document it, and then report it to the programmers(who generally don't get free reign to work on whatever they want). A bug being in the game doesn't automatically mean the QA team did anything wrong, as they don't have supreme power over the rest of the development team.


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#407
Sabaki

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I did. People being butthurt about the me3 ending =/= "stuff like this." Which implied you were talking about getting your money back for your platinum or whatever it was that I didn't care about.

And Battlefield wasn't a bioware game.

 

Both here and in Waukeen's example, the legal relief sought would be for false advertising (or perhaps some claim in equity under reliance).  So yes, the two causes would similar, legally speaking.  No comment as to the strength of any claims.

 

From now on, no more armchair law-dogs, please.



#408
-PenguinFetish-

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I did. People being butthurt about the me3 ending =/= "stuff like this." Which implied you were talking about getting your money back for your platinum or whatever it was that I didn't care about. Also, how far did that lawsuit go?

And Battlefield wasn't a bioware game. I have no illusions that EA has been sued before. EA sucks. Which is why I only included bioware there.

 

Battlefield 4 is mentioned because both Dragon Age Inquisition and Battlefield 4 use the Frostbite 3 Engine.


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#409
-PenguinFetish-

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Yeah... QA generally doesn't do any actual bug fixing. They find the bug, document it, and then report it to the programmers(who generally don't get free reign to work on whatever they want). A bug being in the game doesn't automatically mean the QA team did anything wrong, as they don't have supreme power over the rest of the development team.

 

I think a lot of people blame QA because its hard to believe that these issues were deemed okay by whoever approves patches/DLC for launch.

 

I am more worried by the fact that the QA team is doing their job to be honest with you. If you mistakenly poison someone by serving rotten food, its a slip up. Mistakes happen. If however you knew the food was rotten but served it anyway, then you have a much bigger problem.


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#410
PurpGuy1

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Somehow it IS acceptable when it comes to games, though. I've seen it happen so many times over the past decade, and it only seems to get worse. The most mind-boggling part about it, though, is all the apologists. "Take my money, PLEASE! I don't care if what you give me is junk!" Where did this mindset come from, I wonder? Is it a byproduct of the new education system?

 

984124_548390651931904_88497719118117065


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#411
wolfhowwl

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I think a lot of people blame QA because its hard to believe that these issues were deemed okay by whoever approves patches/DLC for launch.

 

I am more worried by the fact that the QA team is doing their job to be honest with you. If you mistakenly poison someone by serving rotten food, its a slip up. Mistakes happen. If however you knew the food was rotten but served it anyway, then you have a much bigger problem.

 

They probably wanted to hit their release date and get those Black Friday and holiday sales no matter what.

 

Of course after doing that it would have been nice to see faster response to the myriad problems and better communication.



#412
UnearthlyCheese

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They probably wanted to hit their release date and get those Black Friday and holiday sales no matter what.

Of course after doing that it would have been nice to see faster response to the myriad problems and better communication.


True, but it was vacation time, soooo....your problems with your Black Friday purchase will have to wait.
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#413
Allan Schumacher

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I am closing this thread pending more thorough read over. Do NOT create an alternate thread in the meantime. My general impressions so far is that things need to deescalate in the short term anyways.

Note that our forums are not for bug feedback. While inevitably people will share bugs here, I share this to restate that developer interaction here isnt mandated as a way to solicit feedback from fans. Devs that post here do so of their own volition. In case you are curious the official feedback page is found here http://answers.ea.co...p/DAInquisition
I
I understand that people are frustrated but at this time I feel the topic isnt constructive andwe can explore opening/restarting this discussion about the state of MP once people have cooled down a bit.

If you have any comments send me a PM. Nite that response may be delayed as I am not in the office this week.

Allan (posted from my phone please excuse spelling.
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#414
Allan Schumacher

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I just finished reading the thread.

Some general comments about dev interaction in my experience because some stuff certainly caught my attention.

My posting started as a response to fans upset at me3 for the purpose of giving them a direction to get upset at. So I came into the forum with a fireproof suit on. But I continued posting mostly because I enjoyed posting. I am not on the DA team anymore but still did post a bit after launch. I stopped mostly because people started to use my posts against me. Because I wasnt posting in a particular thread it meant Bioware didnt care about a particular issue or that I was playing favorites. This made me uncomfortable so I stopped.

It was actually interesting (and disheartening) to see my posting legacy used against a coworker especially when juxtaposed with my inbox being so upset with how poorly I was handling DAI feedback. So perception is certainly an interesting thing when looking at my posts. It isnt by any means that a majority of people do that but it is a genuine worry of mine that people will use this against either me or BioWare. I am concernex that devs spending their time her if their own volition is problematic because if I move on to a different project and am less engaged any one after me gets judged by my history for better or worse. I will be taking these impressions back to discuss because maybe something more formalized needs to occur so that interaction with the fanbase is more consistent and people dont feel slighted because there is attention somewhere but not somewhere else. I dont know the solution to this but will have to talk it over more with others when I return to Edmonton. I definitely do not want parts of the fanbase feeling they are being treated less fairly based on developer interaction.

More generally:

The forum isnt really the ideal place to discuss legal matters. I appreciate that a few people tried to chime in to diffuse that talk from escalating further.

I will be discussing a lot of what happened in this thread with both local BioWare people as well as the moderator team for their thoughts regarding dev interaction.

Posted from my phone. Please excuse spelling and typos.
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