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Errors in Google Chrome


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#1
Crystallyne

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I am having issues trying to use the DA Keep on Google Chrome.  I'm getting "Oops, an error occurred.  Please refresh the page and retry."  

This happens after I initially log in to the Keep, where I should be seeing my current world state.  On that page I can click Close, and it seems I can make changes.  I have not tried to upload the changed file, yet, primarily because...

 

When I try to view all of my World States, I get this same error.  In this case, when I click Close, I get a blank screen where the world states should be listed.

 

I have looked at the FAQ and used the link to log out of my account.  I then cleared the cookies in Google Chrome.  After closing Chrome, then reopening it, I tried again.  I am having this same error.

 

Logging in to my account through Internet Explorer appears to be working fine.  So at least I can make the changes I want and start my new game.  But I primarily use Chrome, so it would be nice to have this fixed.


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#2
Kantr

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Using firefox as a backup to chrome is better than using I.e. I've had a few errors on chrome too



#3
Crystallyne

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Using firefox as a backup to chrome is better than using I.e. I've had a few errors on chrome too

I'm not a fan of IE, myself.  I'd just rather not have to install a bunch of different browsers.  Chrome works for me.  I'll use IE in a pinch, it's fine.  I used to have Firefox installed, as well.  I'd just rather keep things simple.

So if they can fix the problem with Chrome, that would be ideal.



#4
Lucie_J24

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Just delete all you cache in chrome, not just the cookies. It worked for me.

It's because the keep was updated yesterday.


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#5
Crystallyne

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Just delete all you cache in chrome, not just the cookies. It worked for me.

It's because the keep was updated yesterday.

Thank you, that fixed it!!!  I don't know why I didn't think to do that.  heheh  I probably would've thought of it eventually... maybe...  ;>.>  But yeah, totally working now, yay!!